Excellent place! Great optical knowledge, patient and friendly staff, high marks all across the board!

Super friendly, they go above and beyond to make sure your taken care of. Very caring staff... Had a great experience with EVERYONE. I only had 1 thing go wrong, they couldnt use my HEALTH CARE debit card. That wont stop me from coming back though. 😀

I love the staff here - super efficient, friendly and informative!

I love Coffman Vision Clinic. I love my optometrist- she is thorough and knowledgeable. The admin/ tech staff are all very helpful. I wouldnt go anywhere else!

I had a great experience with Dr. Sisson, he did a great job, answered all my questions and even took the time to explain everything to me. Ive never had a better eye exam. After my exam, Jessica spent time with me picking out frames and ordering my contacts/frames. She was awesome. I will say that she made me feel important by not rushing me out the door, but by making sure my experience was her priority and I appreciate that. Overall a superb experience!!

Great people, friendly atmosphere. Dr. Follen is the best!Just got my new glasses and I am very pleased.

Dr. Follen is wonderful! All of the staff were very friendly and helpful.

I love this office. The staff is fantastic. I wish they had more colorful or unique options for glasses. But if you have to buy online like me, they will write down your prescription for you if you ask.

Very informed, involved in your selections, latest technology and testing systems and equipment. Professional in every department, particularly the Doctors.

Ive been using Coffman Vision clinic for years and have always experienced great service and professional staff. They offer an excellent selections of lenses to choose from. I would highly recommend Coffman Clinc.

I am very pleased with my new glasses! After having numerous really bad experiences here in Bend over the past 12 years, I was very nervous and apprehensive about getting an eye exam and new glasses. Based on Google reviews, I decided to try Coffman Vision Clinic. EVERYONE was so nice and thorough, Dr. Erin Follen was fantastic and really listened to me about not needing too much power for the reader portion of my lenses, and she also clearly explained everything about the health of my eyes. The hardest part of picking out frames is not being able to see how you look!! Allysyn kindly assisted me and offered her honest opinion. She did not rush me at all. I picked up my glasses this morning and she made sure they fit correctly. Thanks to all of you for making this the BEST experience Ive had here in Bend.

I received very professional care at Coffman Vision Clinic. I appreciated Dr. Guiley sharing that I didnt necessarily need new glasses even though my prescription had changed slightly. He was able to balance health need and financial considerations.

Always a very comfortable experience. Questions are answered thoroughly and patiently. A polished, professional and yet relaxed atmosphere.Huge selection of frames and lens options. Always leave smiling.

Great doctors and service! Cost of prescription glasses is high, but this is normal for optometrists.

Have always loved the docs and the clinic staff. But, the last few visits have been frustrating. Contacts and lenses that are supposed to be ordered arent ordered, not great communication, confusion regarding insurance. Thinking about switching

Coffman Vision provides a really wonderful, personalized experience. They are efficient and awesome, and never once shamed me for over-wearing my contact lenses (but they did say they will next time if I keep doing it). Im a wholehearted fan.

I have never in my life experienced such high quality care .Not only is Coffman Vision Clinic clean, professional and has amazingly nice staff, they get you in and out in exactly your appointment time frame.Not to mention Dr. Coffman personally called me the day after my appointment to see how I was doing and ask a few follow up questions about my care.I cannot think of a more pleasant, professional and well rounded medical experience Ive had.Other places in town need to take note from Coffman Vision Clinic.

Everyone I encountered was extremely friendly. Felt right at home! Dr. Guiley provided a wealth of information regarding my eyesight! I took his recommendations and I look forward to being able to see better!

Wonderful caring staff! Its a pleasure to come here and know that these folks are looking after my eyesight. I have moved away and back to Bend 3 times and every time I come back this is one of my first calls because its usually that time for an eye exam.

I have been going to Coffman Vision for a little over 2 years. The first visit I had was great the staff was friendly and knowledgeable. I was told it would take a few months because the contacts I ordered were on back order and due to my prescription they had to be manufactured per request. I called about two months after I placed the order and come to find out they had been sitting there for over 2 weeks and no one had called to let me know my contacts had arrived. The second visit, again was pleasant. Staff was friendly, knowledgeable and timely. I called again two months after my appointment and was told my contacts were never ordered. I placed my order and the next day I was contacted by the billing department because I didnt qualify for my $150.00 insurance coverage. The nice billing agent asked if I had purchased contacts anywhere else during the year. When I replied no she put me on a brief hold and told me there was a mistake and someone had input my contact fitting in the material section and that I did qualify for my insurance coverage. At this point I will not be returning to Coffman Vision clinic, not due to the staff, but due to the lack of communication they have between their employees. It has been very frustrating and I am ready to find a new eye doctor.

I am from out of town. I lost the nose piece from my glasses, and had no spare. Coffman Vision staff member fitted my glasses with a new piece within 5 min, with no charge! Great customer service, even for a non-customer! Thank you so much!!!

Great staff all around and doctors that listen!

Dr. Coffman and his associates care very much about customer service and theyre honest - not there to score #499.99 of your $500.00 vision allowance. Hes also very honest about where your vision is, where it might go and the cheapest and most effective way to cover those needs (they dont push progressive lenses, for instance, when there are other options).

Coffman vision has always done an amazing job with glasses. I tried other places and was unable to get sunglasses that work well for cycling. I tried Coffman and they go it spot on the first time and with zero adjustments.

Went in for an annual exam. First time for the full treatment with this clinic. All the staff were very helpful and professional. Most thorough exam I have had and very informative. Highly recommend this clinic.

Have been going here for my annual eye exams for 3 years now. They are very friendly, efficient and knowledgeable. I went to my appointment earlier this week and was especially impressed by how well they were handling the extra precautions with COVID. Great job!

This clinic does such a great job. Dr Coffman has been so thorough and knowledgeable, and everyone there has been friendly and personable. Clean office and they have been so efficient even with the Covid challenges. Highly recommend!!

My headaches are gone! The staff here worked with me to figure out the perfect prescription to use while I work 8+ hours a day at my computer. They helped find a balance between affordability and quality. The clinic is clean, well-organized, and friendly. I would definitely recommend this place to a friend.

Dr. Erin is great and has helped me with dry eye. They also caught a retinal tear, which could lead to detachment. Thorough and friendly!

This is the place for excellent eye and vision care! From the front office to the testing and exam room to the selection of fine eyewear, every person was warm, friendly, knowledgeable and efficient. I spent 16 years as a technician in an optometric office and I think Im a good judge of what makes a great optometric experience. Thank you, Dr. Guiley -- it was great meeting you!

It can be awkward to visit a new medical office with COVID restrictions, but Coffman Vision Clinic managed this so well. Directions were clearly posted, accommodations were made in appropriate, but natural ways, and staff were helpful and put me at ease. Equipment was being cleaned, and the staff clearly had a smooth system for patient care. Privacy was maintained in spite of needs for spacing. I really appreciated the thorough, yet personal manner of treatment. I was given helpful printed information to review. The process was efficient and friendly and professional from the time I was escorted inside, through intake steps, in my exam and treatment conversation, and in my payment procedure.

Great, friendly, professional and experienced staff. Best in town.

Dr Coffman is excellent. Most pleasing and expedited exam I have ever received.

I have been a patient of Dr. Erin for about 7 years. She has been personable, friendly, and knowledgeable from the beginning. I haven’t seen her in a couple years and when I saw her today it was like the first time. She’s great. And everyone I came in contact with today was so friendly and personable. Highly recommend Coffman!

Coffman Vision has been my go to for eye exams and glasses over the last few years. I dont go often, but when I do, they are professional, friendly, on time and do a great job. Dr. Ron Guiley is who I have seen each time and hes such a nice guy and knows his stuff. This time Michelle helped me pick out new frames and she was super helpful and offered great opinions.I highly recommend Coffman because frame options, convenience and the amazing staff.

I’ve always had a great experience with the reception staff and doctors, but whenever I come in to order frames/contacts, I’ve always felt some hostility from the vision staff whenever I have questions. I know customer service can be a beast, but being met with exasperation or defensive responses to basic questions about insurance coverage is a little off-putting by the third round. It makes me just want to order online.

Great experience from start to finish! Everyone is so friendly!

Great service all the way through!!

Dr. G. was very thorough when he examined my eyes. He explained every step. Much appreciated.

Outstanding customer service! The opticians go the extra mile and work as a team. With all the choices in Bend, Coffmans the BEST!

Best eye doctor in Bend. My prescription is so extreme, they bought new equipment to measure it. My vision has not been this good in decades. The contacts they made for me are amazing and the glasses, which Lens Crafters had real trouble making, are very well made and unusual but highly effective. The staff is very helpful and friendly.

Best vision care I have ever received. Everyone is so friendly and Dr. Coffman always takes the time to make sure my PX is spot on and my eyes are healthy! Super friendly and eduacational service keeps me coming back!

I have been going to Coffman for about three years I keep trying to give them the benefit of the doubt but I can’t over and over again my glasses are messed up always the wrong prescription or they forgot something I don’t know what it is. The staff is great have no problem with them but I don’t know what is going on if it’s the staff putting stuff in wrong the the place they send their glasses something needs to change this year I am going somewhere else I can’t do it anymore I have tried over and over the same every time. Sorry guys!!

Very professional, well organized with staff who answered all my questions and then some.

Very friendly and professional. Great service

Super organized, friendly and efficient. I felt like everyone from the front desk to Dr were well qualified and cared!

I find Dr Guiley and all the staff very professional and most helpful to do the best possible for me. Would be happy to refer any of my friends or acquaintances to use Coffman Vision Clinic

The staff and service are excellent . Wouldnt take my family anywhere else .

I am typically not one to leave negative reviews, and I’ve been going to Coffman for several years without issue. However, today was an awful experience (one star, but gave two stars because of the positive experiences I’ve had previously).I scheduled an annual exam and was told to call by a certain date to confirm. If I didn’t, the appointment would be canceled. Fair. So, I called several weeks ago and confirmed.Show up for my appointment today, and they had canceled my appointment because I “didn’t call to confirm.” So, clearly, the lady who took my call didn’t update the file. Again, fair. I’m pretty understanding and mistakes happen.However, the lady who was helping me at the front desk was anything but apologetic. She just kept repeating that I didn’t call to confirm so it was canceled. I understand that mistakes happen, but I now have to go back in a few days after 1) taking time off work 2) driving across town and 3) calling weeks in advance to CONFIRM.Very frustrating. The only apology I received was a very half-hearted and even a bit rude “sorry about that” as I was on my way out. Customer service can go a long way.EDIT:I had a fantastic visit today! Thank you to everyone who helped me during my visit :) Dr. Coffman was very thorough and patient, as was the rest of the staff. Turned my 2 star review back into a 5 star review. Thank you again!

I went in recently because I thought I had something in my eye that I could not get out! Dr. Prickett was very informative and helpful, and found that it was a small infection that needed antibiotics. Problem solved. Thank you! They were able to get me in same day, and do a follow up the next day. Great service.

Wonderful customer service all the way through - thanks!

As always, the people working at Coffman Vision Clinic were friendly and professional. Dr. Coffman is terrific. He is knowledgably, professional, and informative. I always leave filling positive about the treatment Ive received.

This was by far the greatest experience Ive ever had with any kind of doctor. Dr. Coffman is the nicest guy Ive ever met and truly passionate about what he does. He made me feel comfortable and at home and was just an all around great guy. Their staff was fun to talk with and very helpful in picking out the best glasses for me. They get a 10/10 in every category from me. THANK YOU guys so very much! Im thrilled to be able to see again!

Very professional and attentive team! Ive been going here for years and theyve always been great to work with.

The appointment was great. I appreciated the care that went into making the appointment COVID safe. I felt as though they really went above and beyond.....yet at the same time remaining completely upbeat and so friendly. Very happy with all aspects of the appointment. New glasses and new contacts, so very happy! Thank you!

I was impressed with Coffmans COVID prevention procedures. Very professional so you can feel safe going there during this pandemic. And of course the actual examination and other services are top notch.

The clinic is very careful to keep everyone safe and at a distance when possible. The staff is friendly and helpful, and efficient. Dr. Erin is inviting and cheerful, and explains all procedures and outcomes in detail.

I highly recommend Coffman Vision Clinic. They are highly professional and efficient.

Im just so impressed! I was not aware of how incorrect my last prescription glasses were (not from Coffman Vision ;-)). My eyes were getting so tired by the end of the day, from the type of work I do. With these new prescription glasses, at the end of the day, my eyes feel like they did when I woke up. I am so thankful. Thanks Dr. Guiley.

Dr. Coffman and his team are excellent. I appreciate their thoroughness and attention to details. They have a great selection of frames and a very comfortable atmosphere.

Always an excellent experience

Michael and his team consistently provide outstanding service.

Very thorough and professional eye exam.

I visited the clinic a couple of days ago for my annual eye exam. All staff I interacted with were so friendly and helpful. I had excellent help from Jess picking out new glasses. She gave me honest opinions and was so great at explaining everything in detail. She left no question unanswered. Also, Dr. Coffman was so friendly, positive, upbeat and kind. He made me feel so comfortable and was very thorough. I know I’m in good hands here, and am glad I discovered this excellent clinic because I want to know that I can trust the care I’m receiving for years to come. Thank you guys!

Very professional, clean, friendly and efficient

Went to go pickup my glasses and called and asked can i get curbside service? girl on the phone answered with attitude this is a doctors office like it was the most absurd request in the world . i asked can you bring my glasses out to me? she said no while i was parked 10 feet from the door .

After experiencing a change in my vision I FINALLY made an appointment. Coffman Vision was recommended by a trusted friend, and did not disappoint!! The staff is excellent. The doctor, Melissa Prickett, was just awesome. She gave me an honest and clear diagnosis. She was very open and easy to talk to. I will definitely be returning for future follow ups with her. The gal who helped me pick my first pair of glasses was great! I needed an honest opinion from someone with experience and I got just that. She wasn’t trying to “sell” me... just gave me the facts on my choices and helped me make a perfect first eye glass purchase! Honestly I just felt welcomed and am glad I listened to my gal pal and chose this clinic for my care!

Friendly, well organized & so wonderfully Covid-conscience! Thank you for taking care of my sunglasses & for keeping me safe!

Kim has helped me for two years. She is excellent. Her knowledge, attention to detail, teaching ability, patience and willingness to work for just the right outcome for me has been a gift. And she is also lovely, funny and open. I never expected getting new glasses to be so fun. Thank you, Kim.

Everyone was kind and knowledgeable. Very positive!!

Great service, great glasses, I’ve always been happy with them :0)

Very professional and knowledgeable staff. I was in and out in minutes.

Very friendly, professional staff. Enjoyed Dr. Coffman...he is fast but thorough and explains well. Nice frame selection. Have worked with Meredith for years and can’t say enough! Very convenient location and hours. My only con is prices seem high.

Personnel were friendly and explained everything in simple terms and listened to me. They even gave the option of not dilating my eyes with another option, explaining that my insurance doesnt cover it and it would be an extra charge. I felt well informed all the way through the visit.

I’ve had an appointment here twice now and have been called back within minutes of my arrival both times (versus another office in town that I went to that called me back 45 minutes late both times!). In addition to that, Dr Guiley is fantastic. I felt that he was very thorough and very kind throughout my exam. And they’re open for a half days on Saturday’s which is very helpful! I highly recommend this office :)

For starters, the office staff is friendly, welcoming and efficient, helping create a relaxed atmosphere. The pre-exam was thorough and informative, as was the follow up exam by Dr. Coffman. Everyone was very personable and knowledgeable. Communication was GREAT! Highly recommend!

We ordered my daughters ($400) glasses a month ago and just got them yesterday. I called twice and got two different excuses as to why they were taking so long. They did give me Starbucks gift cards but a month is a very long time to wait. Also, we sent my husband there who spent another $1000 between exams and two sets of glasses. We asked to get the $25 referral for sending him there and we were told no. Not super impressed with all the No we got for our $1500.

Great Experience! I had my first vision appointment in years at Coffman Vision Clinic. Everyone was super friendly and my appointment was timely. The staff was kind, courteous and knowledgeable. I was able to have a digital scan done on my eyes for a small fee vs. being dilated, I really appreciated this option so that I was able to head back to work and finish the day w/o issue. The frames were a little pricey and I wish they had a bit bigger selection, but I could have also taken my prescription elsewhere if I wanted. Just seemed a lot simpler to get everything done at once. Recommending to my husband, who doesnt have vision insurance.

I called to set up my first apt. at Coffman vision clinic today; since I had recently moved to the area, I needed a new doctor. They were very friendly, and it was super easy to set up an apt. I had been hoping to get in ASAP because I had just realized I was out of contacts! (Gasp) Although, they were booked out for a couple weeks, they still offered to give me some sample contacts I could wear until then. They also didn’t even charge me for them! I felt like the customer service deserved a 5 star review, so here we are!

Really happy with them! The whole office is super attentive and considerate. The anxiety I normally feel at doctor’s offices, I don’t feel here.I’m naturally curious about everything so I ask a lot of questions. Luckily, everyone there is happy to educate you on whatever wonders you may have, which I really appreciate.I originally chose Coffman because of the office’s proximity to my house but because of the quality of the care I now will be recommending them to everyone I know. Thank you, Coffman Vision Clinic!

We arrived from Medford late last night. When my husband, a physician, woke up this morning a screw had fallen out of his glasses and and the lens had fallen out. He arrived at your clinic at 9:45 and waited outside. There was only 1 other patients and 2 employees. Your employee REFUSED to simply put the screw back in his glasses citing being too busy. There is NO excuse for this. COVID-19 does not excuse the worst kind of customer service..... refusals to help when it would simply take seconds to do so. On a Saturday, from out of town and needing his glasses for the remainder of the weekend he is now trying to find somewhere else that will take 30 seconds to help him. I only mentioned that he is a physician above because he practices a style of medicine that you help if you are able to do so. Your employee practiced the exact opposite this morning and you should know that is the experience she is leaving people who are seeking help with.EDIT: He went to Wal-mart. They happily fixed it. It took 90 seconds. They didnt charge. He tried to give them $$ to buy their lunches and they wouldnt except it. THAT is customer service.

Dr. Erin Follen is great. She takes the time to explain everything in detail about my eye exam, which I think is very important. I am very happy with the care I receive at Coffmann Vision.

Great service

The staff is very efficient and professional. They have the latest equipment and seem genuinely interested in their patients. Dr. Erin really took time to clearly explain to me why Ive been labeled a glaucoma suspect for the last 20 years and to recommend an eyelid cleansing routine to help improve the dry and scratchy eyes I was having every morning.

Their knowledge of the insurance arena was more than helpful. They saved me almost half of what I had paid for my previous glasses because of the discounts they applied. Their service was impeccable, I had lots of fun picking out my frames. They were excellent at sizing and fitting my frames. It was such a wonderful experience and I got to come back to Bend and see my family. I’ll be back

Friendly and professional, what more can I say!

Erin is great! My 11yo son loves her.

Fantastic Service. Great selection of styles and frames and options. The staff is super friendly and Dr. Coffman is fun, knowledgeable and make the whole experience a joy. Total State of the Art equipment. Fast and easy. I highly recommend Coffman Vision Clinic!

Very positive new patient experience with Coffman Vision Clinic.

I was looking for a prescription renewal for my contacts and made an appointment with 1) a provider that listed under my insurance and 2) in a convenient location. . .but got so much more. Dr. Coffman exceeded my expectations and raised the bar of eye care to a whole new level. His passion and enthusiasm about the health of his clients eyes is very transparent in his kind and down to earth, but very detailed explanations of eye care. Dr. Coffman is one of the few doctors I have met who has been this excited about about his field of study. Just a few things that Dr. Coffman educated me about was how vision changes throughout the years, how contacts affect eye health and even how the oils ducts in the eyelids affect vision. Who knew? If I could add an extra star to my experience with Dr. Coffman, I would!

Ive been a patient at Coffman Vision Clinic since I moved to Central Oregon four years ago. Theyre friendly and professional. Id highly recommend, in fact my husband also goes to CVC now.

Quality work, but are exstreamly particular about wearing a standard suffocating blue mask, even those with breathing condions. No state required accommodations for those who are exempt here. 🤕

This Coffmans Vision visit was the best I have been to!Weston kept me ready and well informed about my appointment even though its sometimes hard to reach me. Laura kept me entertained as we went through some of the technical routine testing and getting me ready to see Erin, who is always a joy to visit with. My healthy eyes make it easy on them but still the little time was enjoyably well spent. Then Jessica was very helpful in getting the right frames picked out before an upcoming trip.I warmly thank your team and am looking forward to pickup my glasses soon! =)-Jason R

I absolutely love all the doctors. I recently had Dr. Guiley and he was so attentive. Allyson is A tech and she is always there when I need her. Kim was new to me and she answered all my questions. I have been a client for five years and I have always been taken Care of professionally and punctual. I highly recommend anyone at this office. They have contests throughout the year and I actually won a pair of prescription sun glasses. They are willing to deal with whatever challenges I give them and I love them for that. Highly recommend everyone to visit this office.

Dr. Coffman is one of the friendliest eye doctors in town! Ive been going to him for nearly 10 years and couldnt be happier! His staff is very nice, prices seem very reasonable, and their eyeglass selection is getting better with each visit. Highly recommended!

Kelly, Dr. Prickett, and Haley were so kind and welcoming for my first visit to Coffman. All my questions were answered, and I am all set for the year!

Courteous and efficient process! Erin is the best out there and comes highly recommended. I appreciated having someone take the time to shop new frames with me as I dont know what is cool anymore I needed all the help I could get. I love my new glasses and will return again for all of my needs in the future.

Very clean facility and very friendly professional staff. They also have a really nice selection of glasses. Im glad I found this place.

They got me in fairly soon after I called to get an appointment made, it was during the snow storm. Everyone here is very friendly, take time to go through all options. The process is very streamlined and efficient. I got my glasses within a week. Erin, is very helpful and detailed. She really took the time to help and explain my eye condition. Very happy with my glasses and experience. Im seeing 100x better. Definitely make an appointment.

Ive been going to Coffman Vision Clinic for nearly 5 years now, and they have even supported me through some times when I was living abroad and needed to get new contacts or glasses on short notice. Dr Coffman is my personal favorite because of his fun (but still professional) personality, but all of the other doctors and staff are also top notch! Would recommend without hesitation.