user
Front Range Eye Associates
13605 Xavier Ln Suite G, Broomfield, CO 80023, United States
Appearance
Front Range Eye Associates
Comments
Ru
Review №1

Front Range really impressed me today. I am struggling with an eye infection and called this morning to ask if I could see a doctor today. I fully expected to hear a reply like “go to Urgent Care” or Go to the hospital.” Not the case.They booked a 10:30 appointment and gave me a thorough exam, reassured me that it would heal, and ordered the prescription.I was so relieved. Thank you to the entire staff who helped me today.

Ha
Review №2

I had a very mediocre experience at another eye doctor last year, so I decided to try Front Range. My experience here was amazing. The staff was so incredibly friendly and answered my million questions in full detail to make me extra comfortable. My appointment was with Dr. Pipkin after seeing her incredible reviews and I can see why she has amazing reviews! She was so kind and helpful. Highly recommend this location!

Am
Review №3

I called for an emergency appointment and they squeezed me in within 30 minutes of calling their office. Taylor did patient intake and was friendly and engaging. Dr. Perez did a great job explaining the issue and recommending next steps for eye care. Checkout was quick. I have been a patient at this practice for many years and they have a wonderful staff.

De
Review №4

Dr Pipkin is friendly, knowledgeable and compassionate! I highly recommend her practice!

Be
Review №5

I had the most informative visit today at Front Range Eye Associates today. These are people that really care about your eyes. The staff are so nice and polite and well informed about eyes.The girls that get you ready for the Dr are so sweet and polite. I have never been to an optical business this awesome in my whole life. Im so glad I went there and Im going to recommend this place for family and friends, neighbors, everyone. Thank you so much for the excellent careI received today from beginning to end.

Ko
Review №6

I used to have a good experience going here. They last few times I have gone I have had to wait in my car almost thirty minutes past my appointment. When I did get in there wasnt a room available so I had to wait for that. I had to come back for a follow up on my contacts which was hard for me to do because I have cancer and not a lot of energy. I called and asked if I could just please speak to the Dr. to let her know to go ahead and order my contacts because I liked them. The girl that I spoke to wouldnt let me leave a message said I had to come in. Having cancer and just having a treatment I was really weak and wanted to just see If I could speak to the Dr over the phone to let her know.

Wi
Review №7

Everything explained clearly in language one can understand without reverting to Google.

Ja
Review №8

I moved to CO recently and was so pleasantly surprised at the service at Front Range. I never felt rushed by the team and it was obvious that they love their work environment and exuded a fun/ enjoyable place to be. Dr Pipkin was incredibly sweet and explained everything in such great detail. I’ll definitely tell my friends and family members to check out Front Range Eye for their eye checkups—a big thumbs up from me.

Mi
Review №9

Ive been going to Front Range Eye for years and have been so happy. I just saw Dr Burleson for the first time. She was so wonderful. She was thorough, friendly, and knowledgable. Herassistant is so friendly and always remembers me even though I only see them once a year. Fantastic group!!!!!!

Br
Review №10

Our first visit to Dr Murphy was for both my wife and myself. Back to back appointments but her staff was so efficient they did all our pretesting together. It flowed seamlessly and made us feel very comfortable. My wife has a neuromuscular disease and Dr Murphy paid particular attention to that and will reach out to her neurologist to manage her eye care with him.The eye exams were done with both us in the room so we all know details of our current eye health. Dr Murphy is a caring physician and we look forward to a long patient doctor relationship.

Ni
Review №11

Outstanding staff. The techs are super efficient, not at all pushy or rushing, just get things done in the first try. Ive been seen by Doctor Perez and she is, like her staff, exceedingly good at her job.

Sa
Review №12

Excellent quality care and experienced staff. I felt extremely comfortable and cared for in a medical emergency.

An
Review №13

Great team! Everyone in the office is very professional and pleasant. Dr Murphy is thorough and always takes the time to make sure all questions are answered. I highly recommend Front Range Eye Associates!

Jo
Review №14

Front desk staff are garbage. Its unfortunate that I needed glasses so badly because had I not, I wouldve walked right back out. I highly suggest that your staff take HIPAA training because inquiring about vaccination history in a public setting like say, right as customers walk in, could put the company in a bit of a legal erm .. situation ...HOWEVER the rest of the visit went very well. The staff who took me back for the initial exam was incredibly professional and You could tell that she took great pride in her work and enjoyed what she did. The actual doctor was also great. She took the time to explain what was going on with my eyes and was eager to explain everything to me as she went through the exam. The lady who handled billing with me was great as well.HOWEVER....I was quoted at 2 weeks for delivery and when I called, I was told, no, you were told x date anyway, when they were ready, I went to go pick them up, and was treated like a leper. I walked in 5 minutes early for my pickup time and was asked to wait outside then snickered at as I walked outside. I cant say that Ill ever recommend this place or set foot back in here again. Honestly, Id suggest replacing the front desk barnacles with check in machines. At least then any experience with staff has a better chance at being a positive experience.

ca
Review №15

Amy is wonderful and such an expert w adjustments.And what can I say about dr Murphy.Perfection.

Pa
Review №16

The team is is always professional and thorough. They take the time to listen and understand my eye issues. I strongly recommend them.

Em
Review №17

I was very impressed on how everything was friendly. All the staff were very informative to my visit. Thank youFront Range Eye Associates.

La
Review №18

Wonderful practice! I was able to get in immediately, despite being a new patient, after a freak accident involving my eyes. Dr. Murphy and ALL of the staff were so kind, professional, and genuinely caring. I saw Dr. Pipkin the next day for follow-up, and she was wonderful as well. I left there feeling 100% confident in their plan. 20/20 recommend for anyone with eyeballs :)

LI
Review №19

I love ❤️ this place for eye care. All the people there are so sweet and polite, and know their jobs well. I couldn’t imagine going anywhere else! Dr. Murphy is the best and she’s very through in checking out your vision I’d recommend Front Range Eye Associates to everyone!

Ga
Review №20

Everyone was friendly and helpful. I felt no anxiety and was very pleased with everyone I came in contact with. I would highly recommend Front Range Eye care to family and friends

Co
Review №21

Staff is always friendly and helpful. And will take care of my glasses issues with ease and quickness.

Sa
Review №22

Just picking up some new glasses and dropping off another pair.Everything went smoothly.

Ca
Review №23

I have moved 20 miles away from FREA over 7 years ago, but I still go there. Dr Murphy is such an expert in fitting contacts for older eyes with complex needs. The entire staff is helpful, professional and friendly. I used to think of my eye doc as a commodity service, but now I know differently. They give personalized service and remember key things about my history. Highly recommended.

Sh
Review №24

Always friendly, kind and compassionate care.. Have been seeing Dr. Murphy for many many years and would never choose anyone different.. it’s worth waiting a few weeks or months right now to have an appointment.

Sy
Review №25

We can’t say enough about Front Range Eye Associates, they are phenomenal.They are so caring, kind and most of all sincere.It is not contained to one person in the practice,from the front desk to the technicians to the doctors.They always have a smile on their face and are so attentive when it comes to questions or just making sure you are comfortable.We can honestly say they are the only eye doctors we will ever go too.

La
Review №26

We have been impressed with Dr. Perez and her attention to detail. Highly recommend Front Range Eye Associates.

De
Review №27

They were super nice and helpful. My son got a piece of metal in his eye and they got him in right away. Wonderful experience!]

Er
Review №28

Everything about my annual visits here have been great. Professional, friendly and an all around comfortable experience. Highly recommend

Re
Review №29

I had a very warm welcome at this clinic and the customer service I got was top notch. Amy was very pleasant and caring and was in no rush to push me out the door. She showed me lots of great frames that were available for me to make my selection. As a disabled veteran I am so glad VA made this great shop available to us.

Ch
Review №30

Jeffery was so amazing! He is an optician who helped me with my sunglasses and did such a great job adjusting them to my face and changing out old lenses in the frame. He was very knowledgeable, courteous and kind.Thank you so much!

Ho
Review №31

First encounter. Very professional and knowledgeable staff. Clean office and state-of-the-art equipment. Dr. Murphy was very personable and very thorough. Dr. Murphy is by far the best optometrist I have seen and believe me, I have seen plenty.

Ar
Review №32

I really love this place. My original eye doctor stopped taking my insurance. I found Front Range Eye Associates online with great reviews. All the staff are super nice and knowledgeable. They have exceed my expectations of care and customer service. I highly recommend this place!

Da
Review №33

Give me a appointment time. Call me in for my appt 20 mins late. And not one apology. We’re running late. Obviously everyone is busy. But what’s the sense in making appts If your not gonna follow them.

Al
Review №34

Professional experience encapsulating careful mask care for everyone’s good health. Dr Pipkin is a consummate professional who takes the time to examine and explain everything to meI highly recommend this practiceK Alan Orman

La
Review №35

I feel extremely fortunate to have selected Front Range Eye Associates. Every single person who helped me, including Dr. Pipkin, and Stacy (and Im sorry I dont remember the woman who did all of my tests name) were thorough, friendly, and very professional. Id highly recommend this facility.

Tr
Review №36

This group of professionals are simply amazing! They are prompt, knowledgeable, have incredible chair-side manner....and even entertaining! I absolutely LOVE The Front Range Eye Associates and STRONGLY recommend them to all readers as well as your friends and family!Tracy

De
Review №37

We love the entire Front Range Eye Associates team! Always super thorough and incredibly knowledgeable in their eye care! Also, incredibly mindful social distancing and safety precautions during pandemic protocol. We felt very safe and not rushed in any way.

Am
Review №38

I had my first appointment with Dr. Perez today. She was attentive and friendly! The entire staff was so nice and answered all my questions. Honestly the best eye doctor experience Ive had.

Am
Review №39

Friendly front desk staff, techs and doctors. Thorough exam by techs and Dr. Pipkin who took the time to listen to my issues and come up with a plan to address them. So happy to have found this practice after not getting the attention to issues at my old practice.

De
Review №40

A very Professional practice!I highly recommend Front Range Eye Associates!The staff are welcoming, kind, and caring!Dr. Mary Ann Murphy is extremely knowledgeable, she spends as much time as is needed explaining in a manner in which you will fully understand!Call them today! You won’t regret it!

ru
Review №41

Front Range Eye Associates were very professional, very welcoming and very knowledgeable. They have top of the line eye equipment and explained to me the process so I felt very comfortable! I highly recommend them! I left feeling very at ease, satisfied and confident about my visit and eyes. thank you so much Front Range! I highly recommend this place to anyone looking to get their eyes examined and wanting to keep them healthy!!

Su
Review №42

I had such a positive experience at Front Range Eye Assoc! From Marisa who did my initial eye exam to Dr Perez to the optician who helped me with my glasses. Just an overall friendly and professional environment!!

Ma
Review №43

After extensive searching we found this practice. We were blown away by Dr. Perez. She went above and beyond to serve me and my family. Her practice was so well run. Very efficient and just made us feel so welcomed. Even my 7 year old asked to keep coming back because they were so awesome. Super happy

Jo
Review №44

This was my first time visiting location, I just moved to the area recently. The visit went amazing, everyone was extremely friendly, the intern that assisted in the majority of the visit was very knowledgeable and helpful throughout the whole process, really enjoyed learning learning things from him. Will be visiting again for sure and highly recommend using them as your primary vision office.

Ma
Review №45

Great service! This was the most thorough eye exam I have ever experienced. They spent over an hour and a half with me today. Everyone I worked with today was very professional and experienced. I worked with Dr. Pipkin today, along with other professional technicians. If you want first class service for your eyes, I highly recommend Front Range Eye Associates.

Ti
Review №46

I’ve seen many eye doctors in the past. I recently moved to Broomfield and needed an eye doctor. I met with Dr Pipkin. She was kind, caring, and listened to my concerns. She is extremely intelligent about the eye and very professional. Her assistant Sabrina was also knowledgeable, professional, and kind. I plan on living in the area a long time. I’m happy to have found an eye care professional I will return to and recommend for years to come.SincerelyTimothy Mansfield

Ry
Review №47

I have been going to FREA for about 6 years now and everyone in the office is incredibly friendly and professional. It is a pleasant experience every time Ive been there. Highly recommended.

Ka
Review №48

Most amazing staff I’ve ever had the pleasure to be a patient with. I live an hour away but will do whatever it takes to continue to stay with Front Range Eye Associates. Been a patient for over 10 years. Dr. Murphy and all her staff, especially Kara, continues to be super friendly, helpful and above all kind. Dr. Murphy is the best dry eye specialist in and around the Denver metro area. Recommend her practice to anyone suffering from dry eyes.

Me
Review №49

This is the best place for any of your eye care needs hands down! You will not find better anywhere! Here is a list of what they are #1 at -COVID protocols for safety- expertise- professionalism- they are great with kids- they treat you like you are family! They are the best of the best!

La
Review №50

Highly organized, welcoming, safe, and efficient! So glad I chose to come here; they gained my trust in one visit.

Al
Review №51

DO NOT GO HERE. Major communication issues internally, terrible customer service. They told me we were in network, only to bill me the full amount two months after the appointment. I called twice before our appointment to confirm that we would have insurance coverage and was LIED to. The front desk staff are AWFUL, the billing department is AWFUL. And I was told they examined kids all of the time, they could not get good readings on my daughter nor could they communicate effectively with her. They were impatient with her and incredibly rude at every point of contact.

Aa
Review №52

Great staff and overall experience. Feel like they really took the time to evaluate and explain my whole eye health in addition to nailing the prescription. They truly care about their patients and it shows! Solid covid precautions as well. I highly recommend Front Range for anyone who needs a new eye doc.

JD
Review №53

Excellent service and quality products, professional staff/Daniel .V, customer for life!!

f1
Review №54

Was seen promptly. Was asked by nurse and Doc about any and all of my concerns and they were addressed. Very satisfied. Love this place.

Ma
Review №55

The staff at Front Range Eye Associates is amazing ! They all are kind and patient 😊Knowledge was very high with each Doctor they have ... The staff made me come in for an eye emergency eye exam on my birthday and I was upset they wouldn’t wait tell the next day... needless to say they saved my vision, my retina was detaching. Dr Perez immediately made arrangements at 6 pm at night for me to have emergency laser surgery in Boulder!My only symptoms was flash light for a couple of days on and off and a color distortion mild.Thank you 🙏 ❤️🙏

Ka
Review №56

Very nice office. Staff and doctors are very helpful. Very clean.

De
Review №57

Love this office, Dr Murphy is the absolute Best eye doctor I have ever been to. Very through & professional but yet easy to talk to & she explains everything. Has been our family doctor for 12 years now. Nothing but good things about her & her staff.

Va
Review №58

Appointment was right on time; the optical tech was wonderful; love Dr. Perez! So glad I found them!

Ju
Review №59

Everyone I interacted with was kind and professional. I was seen promptly and the appointment was comprehensive and informative. Everyone seemed to really enjoy working there which is always a positive, great experience overall.

Tr
Review №60

Excellent service and friendly staff. Dr. Perez was attentive to my concerns and was very helpful.

Ka
Review №61

Very clean, and safe. Their level of professionalism and care for their patients is always exceptional. I’ve been seeing Dr Murphy at Front Range Eye Associates for many years, and am never disappointed by the care and attention they give everyone. I always buy my glasses from them as well, and the optical staff also are always so helpful.

Gr
Review №62

Everyone we talked with was professional and friendly. I was moved through all the parts of my eye exam and contact lens fitting efficiently, but comfortably. They took the time to answer my questions and I didnt feel like I was being rushed at all. Overall great experience!

Et
Review №63

Very good! No problems at all.

Bi
Review №64

After going here for a couple years I am sad to say this location is not managed well. After repeated problems with the front desk and high prices I will no longer go back.

Jo
Review №65

Today was my first visit to Front Range Eye Associates. Dr. Tracy and tech Marissa were super-friendly and also clearly explained what they were testing for and how the test results should be interpreted. I cant say enough about the professionalism of these two great employees.

De
Review №66

Came in to pick up new glasses and have them fitted. Took just a few minutes. Also had new lenses put in my old glasses. Again just took a few minutes. Since we have to wait outside to be called in for our appointments, I wish there were chairs outside to sit on. That’s my only suggestion.

Je
Review №67

I would definitely recommend making an appointment at Front Range Eye Associates. Dr. Perez is kind and informative. The staff is professional, friendly, and helpful. The office has state of the art diagnostic equipment.

Da
Review №68

Excellent care even during COVID. Knowledgeable and helpful, use the latest tools and are patient and willing to answer any questions. Good selection of frames including sunglasses for CO and insurance was painless

An
Review №69

Fantastic help. I was under the care of Dr.Perez and always felt my interests were taken care of. I had never done anything with contact lenses and theyve been very patient and helpful in the process of learning how to wear them. They also took VSP for my sceleral lenses. In covid times theyre also taking every precaution I can even think of. Altogether a very positive experience so 5 stars.

ha
Review №70

Dr Murphy is amazing!!! Our whole family sees her. She is excellent at what she does!!

JD
Review №71

My interaction with Daniel is always welcoming and rewarding. He know exactly what you need and directs you on the right path. My glasses are alway top quality and the finish product exceeds my expectations every time, Thank Daniel.

Ca
Review №72

Amazing facility with such a friendly, hardworking staff. The best eye doctors!

Sc
Review №73

Dr. Pipkin is the best! She has taken care of our eyes for almost 12 years and always gives us special treatment. We thought it was just for us but I think she does that for all her patients.

Na
Review №74

I just had a wonderful experience this evening! Dr. Stephens was very thorough and attentive. I wish that I got the name of my clinical technician today because she was so sweet and patient. I can’t thank you enough for taking such good care of me.

El
Review №75

I felt comfortable with the COVID protocols and felt my exam was very thorough. The doctor and her student listened to my concerns which was a nice change. I will definitely be back every year!

Ch
Review №76

So unimpressed with this place, which tried having my review removed. My wife has been having eye issues, and they are scheduled over six weeks out for new patients. She scheduled an appointment, and the person who scheduled it was rude, saying her insurance needed to send an authorization over or theyd cancel the appointment. While this isnt my wifes job, she worked to ensure insurance sent over the proper documents and followed up two weeks before her appointment, to which the front desk lady said they received the proper documents.Today, my wife gets an invitation to sign into the patient portal and her information is wrong -- the phone number and email address for whatever reason werent correct, so her medical information was going elsewhere.She calls in to fix this issue, and the lady says she has her file open and that they never received the authorization from her insurance. My wife outlines the events above, and they confirm they *thought* they received the authorization, but that this insurance company often sends the wrong files and they run into this all the time. She said she tried calling the insurance, but its usually a hassle and takes too long. They cancelled her appointment within 24 hours. Were unsure why it took this long to realize they had paperwork issues if they ran into this all the time.What on earth is happening here? Shoddy paperwork and rude treatment, since the phone calls take too long to get the right information. My wife offered to send the paperwork she had for the authorization, but apparently that wont work.This place is a mess and my wife had to wait six weeks for cancelled eye treatment just to have them mess up every possible thing before she even steps foot in the office.

Da
Review №77

Excellent customer service. They all communicated in great detail what they were doing and it was one of the most comprehensive eye exams I have ever had. The selection in frames was excellent. They handled the public health situation perfectly. Highly recommend them!

An
Review №78

As always, this place is awesome. Been going here for over 10 years and Ive not once had a bad experience. Love all the doctors and staff. Dr. Murphy is my favorite 😊

Li
Review №79

My whole family goes to Front Range Eye Associates. We have been coming here for 14 years. Great service!

Kr
Review №80

I had a great experience, even during this time of COVID. The office and all of the employees are taking all safety precautions seriously. Part of my appointment was done over the phone and the rest was inside a room where there was plenty of room for the assistant and myself. I highly recommend FREA!!

Ni
Review №81

The front office staff was very friendly! Dr. Pipkin and Marisa were super duper fantastic! Both were very knowledgeable. Definitely recommend Front Range Eye Associates 😊

Ja
Review №82

Our experience with Front Range is always excellent. We also appreciate the new technology they use. It give an indephth examination you dont always get in other places. Kudos to Front Range!

Co
Review №83

The eye exam process was incredible, everyone was super nice and friendly. And then I purchased glasses here. I was quoted the incorrect price for these glasses and had to pay more upon pick up. Apparently the person who went over the bill me with messed up some math. Not sure how she missed $100 worth of charges. Would have been nice to make an informed decision from the beginning. As if that wasnt bad enough the glasses make me nauseous and I cant even wear them.

Al
Review №84

Great staff available to help you, and very kind.

El
Review №85

Having been patients of FREA for 10+ years, my husband and I have always found the care of Dr. Murphy and her staff to be outstanding!We were recently in for annual checkups during the pandemic. It was obvious that FREA was maintaining strict safety protocol to ensure we felt safe and comfortable during our visit. We appreciate their efforts.Although we no longer live in the immediate area, we have no hesitation in maintaining our relationship with Dr. Murphy and her fantastic staff!

El
Review №86

It is always a great visit at Front Range Eye Associates!! The whole staff goes above and beyond to be kind, courteous, and helpful in every way. They keep things moving, even when working in a stray patient (thank you). I cannot recommend FREA enough.

Ma
Review №87

They did a good job, nice and friendly, and FAST. Probably too fast, patience is key. Maybe get a few dudes in there too for balance, it was all ladies. Balance & Patience, but they seem like good people.

Pa
Review №88

I love Front Range Eye...Dr. Ryan and Dr. Pitkin are awesome....couldnt ask for a better place...

Ra
Review №89

Great service..I never had this type of service before.Specially Thanks to Dr.Perez & assistance doctor. Highly recommend to our Nepalese community...

Ke
Review №90

Dr Pipkin is great! She is very knowledgeable and spent a lot of time addressing my every concern. I felt very well taken care of from the friendly front office staff, the great assistant and Dr Pipkin. I highly recommend!

Ol
Review №91

Dr Aigner is always awesome during every visit. Very knowledgeable, professional and detailed oriented. She cares about her patients and goes the extra miles always to provide an affordable solution to support medication solutions.

Br
Review №92

Dr. Pipkin and the Front Range Eye Associates team did a great job, as always, getting me ready for Lasik surgery next week. Dr. Murphy runs a very smooth operation and makes things so easy for all patients. I feel very welcome and invited every visit. See you on my follow up visit next Saturday!

Jo
Review №93

I got great service with adjusting glasses but was forgotten outside after I checked in.

Pa
Review №94

No place in the WORLD better! Dr Murphy has gone above and beyond for me every time I go! I have eye Issues and she has always come through for me! On my way home from the appointment I had to stop and get gas. Never knew a lot of people can see each little LED in the price of gas!😂 I’m beyond pleased with my results and Dr Murphy’s “I got you!” Attitude. Thank you so very much!!!

Th
Review №95

What a great visit. Everyone was so professional and safety was top of their concerns.Thank you for taking care of my eyes!

Ma
Review №96

They were really friendly and nice. And really helpful.

Ca
Review №97

Everyone is very professional! Love this place!

AL
Review №98

Had a great experience, everyone from the front desk to Dr. Tracy were friendly, attentive, detail oriented and eager to answer all my doubts.

Be
Review №99

Service was polite patient and attended to detail. I will use them again surely.

Je
Review №100

Front Range Eye Associates is truly an amazing office. Every single person who works there is kind and joyful. My son has been seen there by Dr. Perez for the last five years. I travel a good distance from my home just so that my son can be seen by Dr. Perez and all the wonderful associates who work there. They are always extremely knowledgeable and each appointment is in a relaxed environment where I feel free to ask any questions without feeling rushed. I rarely have time to stop and do a review like this but I absolutely had to! You will be in the best of hands if you choose Front Range Eye Associates!

Information
10 Photos
100 Comments
4.7 Rating
  • Address:13605 Xavier Ln Suite G, Broomfield, CO 80023, United States
  • Site:http://fr-ea.com/
  • Phone:+1 303-951-1820
Categories
  • Contact lenses supplier
  • Eye care center
  • Doctor
  • Lasik surgeon
  • Optometrist
Working hours
  • Monday:7AM–3:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–7PM
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations