Excellent customer service and understanding of my time critical situation. On day 2 of a cross country road trip I started hearing a knocking from my front wheel well. I called needing desperately to get back on the road ASAP. Although they were booked full for weeks, they were able to slot me in same day and get me back on the road in a few hours. The team was wonderful and I would certainly recommend.

Absolutely great service. The salesman Taylor worked with me on a price and was extremely helpful, transparent, and honest. I have never had or witnessed a better car buying experience. I honestly cannot say enough positive things about this dealership. I love my new car as well and when a tail light went out, they fixed it, no charge and in less than 10 minutes. This is truly a great dealership.

Great people work there . Isaak is super nice and very helpful, great salesmen ! Really good experience all around .

I had an amazing experience with this dealership. Desperate for inventory and a good deal, I sent an online inquiry all the way from the Bay Area. The sales associate, Isaac called my mobile phone in less than 5 minutes and within a few hours I purchased the vehicle I wanted. Unlike other dealerships in this crazy market, Chico Hyundai does NOT raise their prices above MSRP. Despite the distance from Chico to San Ramon, my new car was delivered to my driveway the next day in less than 24 hrs!!! Wow!!! Easiest and fastest car purchase Ive ever experienced. Super nice people too! Thanks Chico Hyundai. Ryan G

I was looking for a specific vehicle at a certain price range. I called many dealers local to me and most were playing games. I gave Chico Hyundai a call, Tyler answered and gave me a no BS answer. Tyler pulled the vehicle aside while I made the 130 mile drive to Chico. When I arrived at Chico Hyundai paperwork was drafted, price was as quoted, and I drove away with a new vehicle. Its nice to find a dealership and employees with integrity. Happy I made the drive, happy with the car, and happy I chose Chico Hyundai.

I got in a car accident and was not looking forward to being forced into buying a used car but I was not in a place financially where I could get a new car. I went to several dealerships in town and didn’t have a very enjoyable experience…until coming to Chico Hyundai. They were very relaxed, nice, and didn’t come off like typical sales people. Isaac was very helpful in finding the right car for us and getting us a great deal. When a service light came on shortly after purchasing, they didn’t hesitate for a moment to go above and beyond in completely covering the cost of the inspection/repair. They didn’t even make me go through the hassle of filling out a ton more paperwork. 100% will recommend and will be back next time I’m ready to buy a new car.

Taylor helped me through the process of purchasing my new Palisade and trading in my old whip. This process could not have been any more efficient. It was not only painless, but quite enjoyable. Taylor was personable, professional, knew the ins and outs and made me feel very well taken care of. I was expecting to be at the dealership for 4+ hours. I was in and out in just over 2 hours. I was also very impressed with the Finance Manager and General Manager. I am a very happy customer and so appreciative of my investment and experience at Chico Hyundai!

I am very satisfied with the service I received at Chico Hyundai was one of the best experiences I had ever had buying a car. I want to thanks Isaac of Chico Hyundai for helping me buy my Hyundai palisade. We great highly suggest this place for car buying.

I am very grateful to Isaac of Chico Hyundai for helping me buy my first new car. He is so kind, helpful, caring and never pushy. I really appreciate being able to take the time needed to decide on the best warranties needed. Thank you Isaac and Chico Hyundai!!!

Leasing a car from Chico Hyundai was such a pleasant experience. We had been given a quote on line and when we arrived the car was ready, Isaac took time to take a drive, explained the features. The price was what we expected. Appreciated that they do not price the cars above the MRSP.

I love my new Kona. The lease price was right. Scott the salesmanager got me the color I wanted and Jon in finance was great. Love the gas mileage and how zippy it is around town

Great service and very satisfied with our purchase.

I checked my Santa Fe in to Chico Hyundai. They placed covid protection materials in the car. Told me it should take less than an hour. I received a call less than an hour later. The recall was completed. They left items I should consider having taken care of and returned the car. Great service.

Daughters 1st.oil change and inspection on her new car. Issue came up afterwards and was handled quickly and efficiently. Daughter was put at ease by staff, showing her they really care. She was so happy I took her the them.for her 1st car purchase.Me too!Got my truck there too.Good people, great.service,highly recommendedDO NOT BUY A VEHICLE WITHOUT SEEING CHICO NISSAN.Yes, theyre that good.

Taylor Warren was AWESOME!!!From beginning to end he made buying my new car a FANTASTIC buying experience!!!THANK YOU TAYLOR😊

The service manager was helpful and greeted me and others who came in with a cheerful sincere welcome. He listened to the number of concerns I wanted checked out after a long trip with the car. They throughly checked everything out and did necessary repairs with our approval. We are very pleased with the service we get every time at Chico Hyundai and have been very happy with the two Hyundai cars we own.

Hands down the best experience buying a car, Taylor, Scott, and John were so great to work with. Taylor and Scott made sure I got everything I was looking for in a car and worked with me to stay in budget. John made the paperwork side of car buying quick and easy, fully explaining the warranties and making sure I got everything I needed. I can’t recommend Chico Hyundai enough! I had a Hyundai about 3 years ago and I’m so happy to be back in one.

Remi in service is the best! Eric and Darren in parts are great guys too. So often you feel businesses, especially the auto industry, are just in it for themselves. I felt a caring, small town, homey vibe from Remi especially. He made my family and I feel like we could trust him and it made me decide to choose purchasing my next Hyundai in Chico, rather than Roseville.

Taylor Warren was really nice to work with. Very helpful and not pushy. Walked in wanted to just get an idea on how much and walked out happy and with a new car. Great warranty and service. I will definitely go back.

I honestly couldnt say more positive things about Chico Hyundai. I had such an easy time buying a car and Isaac was very open and honest during the whole process. I 1000% recommend this dealership because it was stress free and quick- what car buying should always be :)

Tyler and the rest of the staff were absolutely great to work with. No hassles just got it done.Very pleased with Experience.Aloha,Joey 🦘🐢🤓🌺

Remi as always was most helpful in getting our 1 car family our car repaired and back to us in just a few hours. He also explained and showed me how the warranty covered the cost of the repair. He is a credit to your business. I enjoyed our interaction.

Great service from start to finish. The sales guys, Isaac and Taylor were very knowledgeable, helpful, and found a cat we loved. Tyler and Cam were great in financing. Smooth operation from start to finish.

This is the best place to get your Hyundai serviced in Northern California. I have had both Remy and Justin help me whenever I have been there. They are a fantastic duo, and they do not attempt to flatter, intimidate, or push any service onto you. Those three hallmarks alone set Remy, Justin and this overall dealership apart.The dealership is fairly new to the area, but that is not to say that they are inexperienced. I have always felt respected, welcomed, and well-taken care of. They really do attempt to have satisfied customers and are aware that word-of-mouth matters a lot in a small community like Chico.Again, I am very happy with my trips here from out-of-town. I do wonder what purchasing a Hyundai or vehicle from here is like; however, I expect it is the same high caliber of care. Thank you!P.S. Check out the cardboard cut-outs of Remy and Justin in the lobby! It always makes me smile!

The process was easy, transparent, and satisfying. Taylor made sure to find me the vehicle I wanted and didn’t use any high pressure tactics. Pricing was right. Great selection.

We had a fantastic experience with buying our 1st new car. Please send this review to the Hyundai Northern CA Regional Customer Exec. Team to give kudos to the sales team of Taylor, Isaac, and Scott. It was a smooth process, they were very detailed, we would go back for our next car. Thanks Scott Clark

Took my Hyundai here for service. Due to a family emergency requiring a long trip my mileage was slightly over, and they took care of me anyway. Friendly, customer oriented, great experience!

I had an issue with my Kona and made an appointment to bring it in for service. I brought it in on a Monday and did not hear anything from them all week. I checked in on Friday and they said they were just getting around to looking at it. They ordered the wrong part the next week and didnt realize until too late. Weeks went by without any progress on my brand new vehicle. They said they needed to order another part and it was backordered for a month. I suggested getting a lemon law lawyer and magically, two days later the part had arrived and the vehicle was fixed.When they called to let me know the vehicle was ready to pick up, I asked them to charge it for me and they said they would be glad to. When I arrived later that day, the car was parked in front of a charge port, not plugged in with 40% battery remaining. They offered to plug it in when I was there. It wasnt a fast charge - and I wasnt about to sit in their waiting room for hours while they charged up the car. I chose to leave as it was. The vehicle was dirty inside. The steering wheel had that black greasy grime all over it and there was their trash in the car.I contacted them when I got home and let the service manager know what happened. I was offered a car was at their Nissan store next time I was in Chico. I said that was not OK. They ended up mailing me a certificate for $20 off a future service at the dealership. How insulting! 1) the car is brand new, service is complimentary for the first few years anyways. 2) You had my car for a month and couldnt fix it, left it a mess, why would I trust you to service my car again?Dropped it off April 5, picked up May 3. They had my car for 4 weeks and all I got was the impression I was an inconvenience to them. Sad times that they didnt even try to make things right with me. :-( Waited about a month to write the review here to be sure I wasnt going to respond with raw emotion, but with sensible words and facts of the situation.Sorry guys, you blew this opportunity.

I appreciate how courteous and friendly the staff was and how the service explained everything throughly. It was a good experience. Thank you!!

Above average customer service and no bull. They didnt try to sell me services I didnt want. I was there for a recall inspection for my anti-lock brake system. They got me in and out in good time. Overall I was satisfied. Pretty cool people work there.

The staff was not very attentive. I give them 2 stars because they were nice. And even though they assembled the item at no cost they didn’t actually fix it. I would have paid for the service too. If this is the service I am to expect I will take my car elsewhere even if I have to drive a longer distance.

Remi was friendly and explained to me in simple terms of the issue with my car. He even said someone could give me a ride to a nearby restaurant to have breakfast while I waited for my car. (I asked him if there was some place nearby to eat.) However I had my bicycle in my car and rode it to the Farmer Skillet. They were very friendly there too. Good food and reasonably priced. I was shocked at the quote I received to replace the transmission. My regular mechanic is able to replace the transmission with a HYUNDAI part for one third the cost. I’m taking my car to my regular mechanic. Thank you for the friendly customer service.

Absolute horrible customer service was trying to do lease to ownership and was given all great expectations and timeline. Tyler I dealt with with finance dropped the ball had to call more then a handful of times and finally talked to the other finance guy josh just for Tyler to call me back. Then told we can’t do it

I am a customer from southern California. So in order to buy this particular vehicle that Im looking for is gonna be a challenge. It takes 8 hours to drive. The only option is to fly to the nearest airport which is Sacramento. Chico Hyundai sent a Nice Lady name Julie to pick me up and bring to the dealer. She drove 1.5 hours one way. OMG. Talking about premium service here. Once I got to the dealership, I saw they already prepared the car, wash it. Nice. The Sales person name Taylor Warren is very friendly. He guided me through this buying process with respect. I remember on the contract, theres item that as usual dealership installed as option, he even gives option to take those option off without being pushy. Great experience. Good teamwork.

I purchased a 2021 Palisade Limited and my experience at Chico Hyundai was first class! Scott, Cameron and Isaac gave top notch service from start to finish! Thank you Chico Hyundai!!

Great experience! Everyone was absolutely fantastic to deal with and they made the entire process a breeze!

Im another satisfied customer of both Chico Nissan and Chico Hyundai - my husband and I have purchased two cars there, one from the Nissan dealership and the last one from Chico Hyundai. We happen to have a long time neighbor, Ron Ricci, who has made our car purchasing very easy and simple over the past several years. Car purchasing isnt always an easy task, but thru Ron each car weve purchased was fast and hassle free. I personally would not think of going elsewhere to purchase another car - why when my neighbor makes it so easy. The service department is great, and both Nissan and Hyundai make great cars.

Friendly, fast, knowledgeable, professional service for my Sonata. Their text system is excellent with links to full online explanations of repars and costs which you can individually approve. Can also talk to your service person if you want more info. Remi was great!

Its was very nice service thank you

Quick, efficient, friendly, professional… I gave them 10 stars!

Always love my Hyundai service experience. Justin and Remi are great.

I love Chico Hyundia. Just purchase my third Sonata, the last two from Chico Hyundia. Tyler and Taylor are awesome. No sales pressure and very helpful. Everyone is friendly. Justin in service department also get kodos for his service. Thanks to all. Go Hyundia!!!

Great experience with Isaac at Chico Hyundai. He didn’t try to pressure me into anything, explained every step, and helped me through the process of setting up accounts and software that goes along with the car.They were flexible with meeting me to pick up the car, and made sure I was taken care of. Highly recommend when you are buying your next car.

Very helpful and knowledgeable people. Waiting room is comfortable. Price is standard. Very satisfied with this dealership and its resolution to my problem.

I purchased two cars from this dealership, an Ioniq PHEV, which turned out to be a lemon (endless electrical issues) and a Kona EV, which also turned out to be a lemon (after replacing the reduction gearbox, AC compressor and the motor -- twice). Both were repurchased by Hyundai under the California Lemon Law. I still have not been reimbursed for the extra payments I had to make on the Kona EV.But thats Hyundai. Chico Hyundai is a reputable dealership. During 2020 - 2021 before vaccines, were they laissez-faire about masking? Yes they were. Did that factor into my decision to finally let Hyundai buy back the Kona EV? No question. Feeling unsafe, having no other drivers in my quarantine bubble, and living all the way across town definitely made all of the mechanical issues with my (brand new) car even more stressful.I was further dismayed to be told by the person who sold me both cars that the dealership employees were under tremendous pressure to earn 5-star reviews. Anything else was a fail.So here you are. A five-star review. Remy is the bomb and will bend over backwards to make things right when you need your car serviced. No matter what hes being paid, Im pretty sure he should get a raise.Toward the end of the ordeal, the service center made every effort to provide me with a rental at no cost to me. I greatly appreciated that.To have Chico Hyundai send me the request to write a review (again) is surprising, since its been more than a year since I bought the Kona EV and two months since Hyundai Motors bought it back. Im hoping this will satisfy the bot that keeps sending me these requrests.

Very quick, and professional, had problem with back up camera, called for appointment, Remi took the time to listen to problem and saved me an hour drive by helping me over the phone reset my system. Very helpful and I will be a loyal customer here from now on. The location I purchased the car from was going to set an appointment in a month, wont be calling them again!

Square dealing, friendly, and very helpful. Highly recommended!

Fastest, most on time experience in 50 years of owning cars. Zero complaints.

Always such a positive experience! Super friendly, accommodating, best in class work and top notch service!

I bought my car there and have continued to take my car there for all service work. The are polite and through. All the service records are kept by the dealership and they make sure that work is done as needed. My car is now 11 years old and is in tiptop shape. I really appreciate that I don’t ever feel like they are up selling or recommending work that does not need to be done.

Very good experience everyone was very polite and friendly overall everything went very well

Absolutely amazing people! We got helped by Isaac, went in for Kona got the Tucson, and got a great deal. Everyone was super pleasant. 100% recommend!

Issac was very helpful during my vehicle purchase. I am the 9th car in the family that was purchased through Chico Hyundai!!!! We definitely come back for a reason. Thank you Issac and all of Chico Hyundai for treating us right!!

Always he best help and care of my car maintenance needs and any other issues. The staff is always very friendly and the mechanics do a great job of keeping your interior clean while they do what they need to. I would highly recommend Chico Hyundai for your maintenance needs!

We are using Chico Hyundai since 2015. They took excellent care of our previous Kia Soul and now they do the same for the Kona and the Santa Fe.Remy Robles is our advisor and he is terrific. After the Paradise fire of 2018 he treated us like an old friend. I am a retired Honda tech with 2 Hyundais - what does this tell you?Mike GordonParadise, CA 95969

Great service! Remi is attentive and helpful! I really appreciate the shuttle service!

Had a fantastic experience purchasing this Jeep from Chico Hyundai. My salesmen Rick was awesome and on top of every detail. Tyler in Finance was also fantastic. I have probably purchased 20+ cars from dealers in my life and this was definitely the best experience. Low pressure family type atmosphere from this small town dealer was a welcomed change from the shark infested auto mall experiences I have had in the past.

The Service Team at Chico Hyundai were quick to help me with my recall issues. Their communication was consistent and timely. My car was at the Service Department for less than a week, and was completed ahead of schedule. Great team and great experience!!!

My 1996 Hyundai had reached the end of the road. Though it had only 70K miles on it, the computer would no longer allow the smog man to get it to “code”. I took it to the dealer on their recommendation only to discover it had worn out, and would need replacement. Not wanting to bear that cost, I declined. Disappointed yes, fearing a high bill also concerned me. Recognizing my plight, Chico Hyundai actually reduced my fee due. That is the sign of a good dealership working with their constituency.Thank you Chico Hyundai !

Fast service. Very responsive. The sales team helped us find the car we could afford remotely and coordinated the sale to make it fast and efficient. We had some issues arranging our purchase at first, but chico hyundai helped us with a great deal. They fixed the problem and made sure we got a great price!

Arrived @ my appt for my car, gentleman @ Service desk was very kind. He took all my info, made me aware of a recall (that I’ll be coming back to do). Then my car was done in a timely manner and I was happy with the service.

I took my car to get my oil changed. Remigio attended to me and was very friendly and professional. My car was done quickly. He explained everything that was done to my car during the oil change and was very kind and courteous.

Took great care of my car!

Always great service for my Hyundai’s at Chico Hyundai! I’ve purchased my last two vehicles here and the sales and service staff go above and beyond for me. I’m a very happy customer.

Issac was very helpful and knowledgeable when helping us with purchasing a 2021 Hyundai Palisade Calligraphy. We recommend going to Chico Hyundai to buy your new car. Everyone was nice and provided 5 stars customer service.

The crew at Chico Hyundai are always so friendly and they treat me very well. I feel like they are honest with me treat me with respect. Thank you Justin and Remi!! You’re the best!!

We had a great experience with Taylor, the sales manager, and the financial manager. I would reccomend shopping with them. No hassle and no pressures that youd typically receive when shopping with a dealership. I cant say enough about how kind and knowledgeable they are. I would definitely buy/shop with Taylor again and recommend Chico Hyundai.

Undecided. We are in early stages of a motor replacement from a recall. Five stars based on interaction with sales staff.Engine is on its way. Got the loaner 2020 Sonata. Everything is going smooth.Originally a 5-star review. After motor replacement no-stars! Update coming shortly

Staff was very efficient and helped out. They worked with my warranty company and did tremendous job in a timely manner on my vehicle. I would definitely recommend Chico Hyundai.

Everything went great. Justin answered all my questions thoroughly and helped me with something on my car after I paid my bill. Excellent service every time. Thanks Chico Hyundai 😊👍

Lied to us about whether or not our car was compatible with roof racks. Also tried to coach us on taking surveys and basically demanded I leave a perfect score.

Excellent customer service! They’re fast, efficient and kind. This is the second time I’ve taken my car to Hyundai Chico since moving to the area in October and I am so pleased with the service.

The best customer service I have ever encountered. They go above and beyond to make the car buying experience first rate!

Ive been servicing my Hyundais at Chico Hyundai for years, and their service department is top notch. I had my first purchase experience there in January after a total loss on my Santa Fe. Tyler (Ty the Hyundai Guy) paired my needs, and desires to match me up in a 2020 Palisade that does not disappoint. Tyler addressed my must haves and when the right package rolled into the lot, he got me in the driver seat. Needless to say that when the time comes to upgrade my wifes Sonata, well be back to see Tyler and Chico Hyundai. Thanks for making a new car purchase seem so effortless!

They did everything they could to get me the best deal I found by chance! Lifetime warranty unique to this dealer. Couldnt ask for a better experience. Thanks Taylor and team :)

We had an EXCELLENT experience at Chico Hyundai! From finding the right car for our family to completing the paperwork and driving our new car home, the entire staff helped us through the process!

Excellent people and service!

Staff were helpful and friendly, however I called them twice asking if they were the closest Hyundai dealer from Redding and if I had to come there for my oil change since I have a maintenance package on my car. They said they were the only ones that could do my warranty work. I then made an appointment and took off two hours of work to get there on time from Redding and they still charge me for my oil change because they said I hadnt met the correct mileage which I have never heard before from Hyundai. Very disappointed since I could have driven 5 minutes away from my house to get this done

Remi was extremely helpful and straightforward. I really appreciate they send you the estimate for approval through text, but was still able to ask questions over the phone. Overall experience was great.

Top quality services and great friendly staff. 10/10 will come back.

Best place in town! They get things done quickly and properly. Would highly recommend.

I had a great experience buying my first PHEV, ioniq limited. My first commute to work I averaged 89 MPG, that is for my total 82 mile round trip with a fully charged battery before departing my home. Chico Hyundai (Tyler) and everyone else made my purchase a good one. I really wanted an electric vehicle but I was not ready to go all electric. I decided it would be a prius prime or ioniq plug in. I feel I made the best choice with ioniq. Test drive and you decide.

Very professional. Everything went very smoothly and I will definitely return again.

Very easy and seem less!

Small things can turn a deal sour. A lack of communication with the sales staff about what I thought to be a missing accessory caused me to initially post a negative review. When the reason was finally explained, it was clear the accessory was not included with my purchase. But because of the confusion, the agency decided to include the item anyway. You cant ask for more from a company. Clearly Chico Hyundai puts a high priority on integrity and customer relations. And if you are looking for a good salesman, ask for Dominique.

My husband and I purchased a 2020 Santa Fe SEL Premium AWD and we couldnt be happier! Everything about our experience was fantastic from beginning to end. Scott, Isaac, Taylor and Tyler were incredibly helpful, knowledgeable and friendly. They went above and beyond in every aspect! We definitely recommend buying a car from Chico Hyundai.

Very happy with the service we always receive. Excellent work and excellent service rendered by the staff.Thank you !

Excellent service and knowledgeable service representatives who addressed all my concerns.

Ive always been pleased with my experiences at Chico Hyundai. The staff has treated me with respect and have continued to produce positive results for my car. I would recommend them for your car needs.

I had an outstanding experience at Chico Hyundai. Every person I encountered was friendly and helpful. I have purchased many vehicles in the past but the last 2 were by far the best experience. Both of those purchases were at Chico Hyundai. If you are looking for an easy process and great deal make sure you ask for Tyler Keerans & Taylor Warren. They are patient and knowledgeable. You will truly enjoy working with them!

All employees are very helpful. Its always a good experience.

Quick service and always friendly.

Dominique was great -- no hassles and no huge delays, process was very smooth. John in Finance was great to work with as well. Dominique delivered the car 75 miles away at no extra cost, couldnt have been an easier process for me!

Excellent customer service.

Taylor and Tyler at Chico Hyundia have great customer service. I was very satisfied with my first new car purchase.

Your company has always been good to me.

Dom at Chico Hyundai was straight forward, easy to work with and got us exactly what we wanted even during a shortage of inventory. Every aspect of working with Chico Hyundai was a pleasure.

Isaac was excellent to work with, was straightforward and followed through with everything as he said!

I had a check engine light and my transmission was slamming gears. I made an appointment online to get this serviced, my appointment was confirmed via text message which was very convenient. I arrived for my appointment with my car ready for service. they told me I would be leaving the car for the day to be diagnosed. Then this diagnosis was determined to be my transmissions second gear has failed according to the code that had came up It would mean replacing the transmission. This was fine because it was under warranty. (Also I am the second owner on this car so I had figured this was going to occur) Remi was very communicative with me which is always appreciated. Got me set up with a rental. And a week and a half later I have my car back no hassle just back to driving my hyundai.

Had a great experience purchasing a new Tucson at Chico Hyundai. Three highlights about this dealership: aggressive pricing, cost transparency, and straightforward sales (no BS). Im a busy man and dont have time nor patience for shenanigans. You wont have to worry about that here.Tyler K. and his team put together a great offer for me, and I left in my new car knowing I made the right choice purchasing here.