Purchased a BMW from Honest Auto Group in Chico supper professional sales man Austin helped me from selecting the perfect car that fit my budget and even offered great financing options no pressure at all. Thanks again Honest Auto Group loving the new Beamer.
I bought a car here and within a few miles after purchasing the check engine light came on. I have been calling to ask if they know what was wrong with the car but they just hang up or forward my call. Incredibly dishonest. Turns out they sold me a car with a bad catalytic converter and left me in a very bad situation. Also when I ask for a receipt i was handed a title and smog certificate. I realized when the lady at DMV treated me like i stole the car and refused to transfer the title that it was still registered to some girl and i need proof that she sold it to the dealer and them to me, none of which was provided. But of course they are still not responding to my calls. Nightmare experience dealing with these crooks. 0 stars should be an option.
Great experience purchasing a 2011 Dodge here, very honest salesman, had it inspected before I completed the purchase, and had it fully servuced already which saved me the hassle of going to my mechanic for an oil change service! I highly recommend them to anyone looking for a used car.
Awesome dealership, austin was super nice and helped thru the whole process, thanks again man.
Great car lot! Thank you for helping me get my new Chevy
Thank you so much for your guys help my new truck is soo rad!
Really pleasant experience getting a new BMW 3 series! Thanks guys!
Awesome car lot with very friendly staff, bought a Chevy Equinox here and it was easy breezy! Didnt even have to pay for a mechanics inspection because to my surprise all of there cars come with an inspection sheet from a mechanic I already trust. Thanks Honest Auto Group for changing my mind on how used car dealers are. A+ Service
Easy to deal with, polite, and fair on pricing. Have no complaints about my business with Honest Auto group over the years. I have purchased multiple vehicles from them. Would recommended 10/10 :)
Austin and his wife took really great care of me. I bought a white Toyota Prius from them. The car was immaculate except for one stain in the carpet. Austin went above and beyond by removing the stain. I would definitely buy another car from them.
Really great experience purchasing a 2012 BMW from them, Austin walked me through everything and was very patient with me through the whole process. I will literally recommend all my friends to them and with I could give them a 7 star review. Their prices are below the KBB which in looked at any the quality of their cars are outstanding, I had my mechanic inspect the vehicle and they even brought the car to them and it only had a small oil leak which they fixed without me even asking them too... 7 STARS!!!!!!!
Amazing cars and prices! They Went above and beyond to get me into a beautiful new BMW! Couldnt have asked for a better used car buying experience... I will always go back here and recommend them to all my friends and family in Chico!!!
Austin helped get me exactly what I was looking for. Great price, fast, made it easy. Very good, low-key car buying experience.
Got my Honda 6 months ago and its been a great car. Awesome price and the helped me get a loan to buy it. Thanks guys
I bought a 2008 Subaru Forester here and the experience was great, salesman was not pushy at all and very patient with us. Ive had the car for about 6 months now and it has been very reliable!
They are friendly no pressure and have good deals, I got a nice reliable car at a great price! I would highly recommend if your looking for a used car.
Adding to another comment here about unethical practice: I was shopping around in hopes of test driving a few cars and Im told that Im required to have a hard inquiry on my credit to test drive a car.It is not a requirement to run your credit to test drive, you only run your credit when you are sure you want to buy.EDIT: updated from 1 to 3 stars as the owner attempted to make contact.
Ive known Austin and highly recommend him. He is honest, passionate about cars and loves his job. He has the knowledge and integrity to ensure people not only leave satisfied, but stay satisfied and dont hesitate to buy from him again, as well as share their positive experience with friends and family.
Great car lot, owner is very honest about their cars and very friendly. Will definitely come back when I need another car
I got my Toyota here a few months ago and its been a great car, they gave me a great deal and helped me get a loan on it
Just bought a BMW from here and had a great experience. The salesman Austin showed me all the cars and helped me find my new BMW! Going to recommend all my friends and family to buy from here!
Bought a BMW from Austin and I know I got a great deal, for I shopped this model extensively. He mentioned that he thought the power steering had a slight vibration that seemed questionable; he discounted the price for me in anticipation of its possible failure.A year later it went out and I called him to get a recommendation for a good mechanic. I called his mechanic and he gave me a quote. I happened to mention that I bought it from Austin and he discounted the work by 40% for me.By Far the best used car purchase experience Ive ever had; thank you Austin, I know your going to always do well with your business ethics.
Great little car lot
They sell me very good car. I have no problem with it. He gave me a very good deal on my new Honda civic! Thank you!
I had the best experience buying a Toyota Prius from here. The salesman Austin was very nice and was very patient with me as I explored all there cars before test driving the Prius and ended up buying it!
Honest Auto Group is just that, honest and super reliable. They make buying a car stress free and easy. Would definitely recommend, Austin is amazing!
Great customer service.
Great experience buying a 2002 Honda odyssey van! Was in amazing condition like they advertised and they helped me a lot! Thank you soo much Clifton!
Truly honest, reliable, and awesome customer service! They have a great selection of cars! Would send all my friends and family here!
Awesome selection and even better service! I would 10 out of 10 recommend. Not a better place you could go!!
Bought a Toyota Prius from them, the car is great and the service was amazing, they are very honest compared to others I’ve boughten from. I recommend them to all my friends and family in need of a car.
Thank you so much Austin for the great experience and my new truck.
Awesome used car lot, they only sell reliable pre owned vehicles. Honest and upfront, prices are great, friendly service! 5/5
They are absolutely amazing! Answered almy questions and was a quick and easy sale! And amazing vehicles! Thank you Honest Auto Group! ❤️
Great customer service. Very knowledgeable and helpful buying experience. Will definitely recommend!
Out standing customer service, wasnt pressured into buying a car. Was over all impressed with his inventory and just made it verry comfortable to test drive and find the car i wanted. The best car lot ive ever been at and will return for future car buying.
Awesome place to buy a car! Super cool owner I would suggest getting a car with them!
Awesome people todeal with. Very knowledgeable on his cars. Highly recommend
Great cars and a wonderful experience. Made buying a car easy! Thank you.
Awesome car lot in chico! Great cars and prices and most importantly there honest! Will send all my friends there for cars 👍👍👍
Thank you so much for my beautiful new BMW!!! Im in love with it!!! A+++++
Honest Auto Group will give you a good deal, when going there get sales man Austin Lacy, all round guy, If you are not to sure of the model or power you need tell him you want a car that will be good for town only, Or town and Country, he will get the car you need, If you want Mag wheels added or a stereo changed, He will have that done, Austin Lacy the chap with a smile,
Great service and deals here. Austin will get you the car you need at a good price.
Worst experience of my life. I had a trip to Reno planned with me and my four kids and needed a new van ASAP. I was directed by Clifton to immediately start loan process through THIER lender. I sent in all documents and nessessary items immediately and was approved the next day. Then I had a friend drive me over an hour 1/2 to pick up the van (my kids at home waiting in anticipation) when I arrived the vehicle had been sold hours before. I never received a call or text or anything. My kids will be so disappointed. I am so disappointed. 😢 I took the advice of my friend and asked to be reimbursed at least for the gas. They sat there as if debating if I was worth it...”I guess we all learned something today”. (I felt like I got punched in the gut). It did not feel honest at all!
Awesome service, thank you!
Best prices in Chico! Very good cars!
Great people and best service highly recommend this dealer
Thank you for my new vehicle!