Andrew at Galaxy fixed everything quickly after Best Buy gave me the worst customer service I have ever experienced. Best Buy completely messed up both an online order for a TV and then an order I placed directly at their Chico store. On both of the scheduled delivery dates they discovered they did not have the TV I ordered in stock. So I cancelled my order with Best Buy and found Galaxy online and was impressed with their Yelp reviews. Andrew sold me the TV I was looking for at a very reasonable price, and installed it the next day. The TV was a gift for a family member, who reported the installation service was courteous and professional. So Andrew did in two days what Best Buy couldnt do in over three weeks. Whatever your audio video needs are, you wont go wrong with Andrew and Galaxy Custom Audio Video!