Lillie is great. Very professional, friendly and easy to deal with. MY PROBLEM IS WITH CLEAR HOME STORAGE HOME OFFICE. I have been with the company since 3-28-18 when Green and Sons was the owner. I have always paid online myself and always on time, NEVER LATE. Most times I pay 2 months at a time. On October 2nd my bank account was drafted for my monthly payment. I NEVER AUTHORIZED THE HOME OFFICE TO DRAFT FROM MY BANK ACCOUNT AND THEY DID IT ANYWAY. Just a good thing the money was there and payment did not make my account overdraft. I am so mad right now that I could chew nails. THIS IS TOTALLY WRONG. AGAIN, I DID NOT AUTHORIZE THEM TO DRAFT FROM MY ACCOUNT. SO PLEASE BE AWARE OF THIS IF YOU ARE NOT USING ANY TYPE OF AUTO-DRAFT FROM THIS COMPANY.ALSO BEWARE OF INCREASES IN YOUR MONTHLY STORAGE FEES EVERY 6 MONTHS IN THE MONTHS OF APRIL AND OCTOBER. I do understand increases as prices do increase on everything from time to time, but the $ amount of increase and it being every 6 months seems extreme to me. SO EXPECT THE UNEXPECTED FROM THIS COMPANY.
Lilly was really nice and accommodating. I was able to rent a storage the same day with no problem. The price was good and very affordable.I would recommend this facility to others.
Lilly was amazing! She worked with to get a unit when there was nothing available anywhere. She went above and beyond to make sure I was taken care of!
Lillie is just as her name. Sweet and bright. She was so professional and useful. She was so helpful and made my rental so helpful and easy. Way to go Mrs Lillie for all you do. Thank God for you.
No issues until after I moved out. I was charged by mistake ANOTHER full month of storage fees after I had already moved out of the unit. I call at least once a week for 6 weeks now and still nothing. Its ridiculous!!
Lillie is an awesome property manager! I have been a customer of these properties for over 15 years. I would not utilize storage anywhere else. If you want to deal with a professional and courteous property manager, she is your person! Thanks for all you do.Larry H.
Great customer service from the lady at the front desk. Very professional
Lillie was beyond helpful in my recent experience here. She was very informative and made sure I got the right unit to fit my needs. I would highly recommend Clearhome self storage to anyone!
Lillie was very helpful in showing us a unit and knowledgeable. We are in the process of getting ready to move my parents into an assisted living facility. She made us understand why choosing Clearhome was the best so when the time comes there will be no other choice than with Lillie
Lillie was very helpful, when I stop by to ask question about parking my RV in December, she asked me how long I would be storing, she also told me what paperwork will be needed, we discuss a storage unit as well, she ( Lillie) asked what was being stored, how long will I need the unit, Do I need climate control or outside unit, she took the time to explain the benefits of both units, just the fact she was very detail about storage and her knowledge of storage business stated to me, she cares about the company ( clear home storage) has excellent customer service . I be back in December to rent,
Nice storage facility but prices are different from online even when reserved, best to call first and find out from location for pricing
Very courteous and will work with you in a time they know funds are tight or not able to pay right then. Will give you time to pay with no additional fees.
I am in the process of relocating back to Memphis, and was very pleased How good I was treated by Lillie.She was very knowledgeable, and very sweet and helpful.I will be glad to refer people to you.
Stephanie is the best !!!!! Her customer service is amazing, she goes the distance above and beyond ! I would recommend this location to anyone all day everyday ! THANK YOU STEPHANIE !!!!
Extremely friendly and helpful. Easy to get to location right off of highway. Great prices. Just right for my basic storage needs.
Chey was awesome. She got me taken care of when simply storage on South Rowlett was closed and where I had a reservation. The sign on the door sent me to their Simply Storage place on Mt Pleasant Rd. I drove over there and that Simply Storage was closed due to the fact they were at lunch! I found Clearhome online and Again, Chey got me set up and was super Nice and friendly! I would highly recommend Clearhome on Chaney!
Great customer service. Lillie is awesome!
Pleasant experience. Friendly staff was quick and easy to get my storage spot for my camper. Rates are very reasonable.
Incredibly helpful staff, convenient location, secure, affordable....top notch storage facility!
A great family run local company with good locations
I am concerned with increases in rental fees. Seems it is an automatic happening .. Why can the charges stand
Quick friendly efficient service.
T I RATE ZERO STARS FOR GREEN AND SONS CHENEY. THEY ARE THE MOST DECEPTIVE STORAGE PERSONNEL I EVER ENCOUNTERED.