Cool dudes, awesome stock of bikes, really can tell these people ride bikes when you walk in. Im horrible with bikes and repairs and these dudes hooked me up with some Damage control repairs from another bike shop that kinda screwed me over. Prices dont feel the way you think they might with a small shop like this and thats rare. Support em. Do it. EDIT: put about 24 miles in the day of review with no issue as opposed to the half mile with the other repair . Good stuff.

I have come here several times in the past. Although it is more expensive than other shops it was convenient to where I live and the staff seemed knowledgeable enough.Today I went at the posted open for the shop (11:15 am, shop opens at 11:00 am according to their posted hours at shop and online) and it was closed. Complete waste of time as I have a very hectic schedule like anyone else. It is too bad.I found a new shop and I wont be returning.

Ive tried several times to stop by this place for one thing or another and its never open during posted hours. Seems to be a problem others have had. Id encourage anyone considering doing business here to check the reviews here and on Yelp reviews first.

These guys were awesome to talk to and work with. They stayed late on a Sunday to assemble a new bike and get me on the road. Knowledgeable and friendly, I had a great experience. My girlfriend purchased a bike from them a few weeks back and also had a great experience.

Darrin and Jason our great guys... super knowledgeable and passionate about bikes... I bought my first bike in 10+ years here and can not be more excited. Exactly what I was looking for. The store itself is massive and awesome. Excited to go back.

I purchased a bike from UCD last April as a birthday present for my girlfriend. Wed been bike shopping for weeks, so we were excited to find the perfect bike at a local shop in our neighborhood. Darrin, the shop owner, told us delivery would take about a week.Initially, we were patient as one delay led to another, but after three months of countless calls, emails, and trips to the shop, we gave up and asked for a refund. Again, we were patient as we waited over a month for the refund, but after the fourth time we were promised the refund was on its way, we gave up and decided to settle the matter in court.We won in Small Claims Court this morning, with the judge ruling in about five minutes - small consolation given all the time weve spent just trying to get our money back.While I have my suspicions, Im hesitant to accuse Darrin and the UCD of outright fraud, as admittedly, there are some great reviews from other customers. What I do know is this: Darrin is a liar, and it comes very easy to him. One day he would tell us the bike arrived damaged, the next day he would say it hadnt arrived at all. One day hed say import tariffs were the problem, the next day hed blame a new employee. When we questioned him about his ever-changing story, he claimed - and I couldnt make this up even if I wanted to - he was jumped by neighborhood bike thieves and couldnt think properly after being hit over the head.If you make your purchase and leave bike-in-hand, Im sure youll have a decent experience. If you make your purchase and have to wait, know that my experience isnt unique, and youre in for a long, extremely frustrating, ride (pun intended).

Came into the shop as they were closing, these fine gentleman gave up their own time to fix my bike and get me on the road again. Went way beyond any normal level of service too. The best!

These guys are awesome. They are passionate about what they do and they know what they are doing. Darrin (the owner), is an enthusiast and a die-hard cyclist. The customer service is superior and the support is amazing. Great shop, awesome selection, cool staff and, a top-notch experience. Best bike shop in Denver. Hands down!

I have been a cyclist on the front range and in Denver my whole life, I have been to my Dads go to shops and tried to find own once I moved downtown 10 years ago. I am very happy that I have now found my personal go to bike shop. These could not be more helpful, knowledgeable, and courteous. Every time I go in there I leave with a better bike and most valuable of all more knowledge. If you go anywhere else in the city (especially Turin) its time to make the change.

I just took my street cruiser bike to the UCD and immediately got in to have an expert (didnt catch his name) look at my bike, he made the necessary adjustments, taught me how to be able to fix it on my own, all free of charge. I know there are some bad reviews on here, but I had a completely positive experience with a bike adjustment that was previously misdiagnosed and failed to be repaired at REI. I will definitely be back for adjustments and to check out the great shop and inventory. Thank you UCD!

You get what you pay for let me tell you; I mean this in the greatest way possible... worth every penny. The 5 mile bike ride home was a breeze. The owner and other worker(I didnt get his name) are awesome they take time to make sure that you get the right bike. I will be coming back with my husband to get him a new bike too.

Great shop, great selection, great people. Darrin is very knowledgeable and helpful. We had a bit of an issue with ordering a bike(out of the shops hands), but the guys went above and beyond to make up for the delay. Highly recommended.

Awesome shop! Sick selection! Great guys who hook it up, very knowledgable and got me stoked to ride. Excited to put the miles on to the point i need my first tune up from here. Recommended for all levels myself being somewhat of a novice felt reassured by the info they shared and have. Check em out!!

The staff is very helpful and knowledgeable about bikes! The last two times I went there they have fixed my bike on the spot with no hesitation and have great prices. This is my go to bike shop for repairs👍🏼

I took my Bianchi in after running it over and what I thought killed my shifter. Jason took it apart and got me all fixed it up really fast. He tuned it up also and now I have no random noises and clicks as Im riding. Darrin and the crew are always helpful. Go here for all your bike needs and you wont be disappointed!

I had a really bad experience with the owner Dan are Darren doesn’t really matter at this point. It took over a month to get my bike fixed to do a simple tuneup and now it’s not even shifting like it used to I can’t even be in the highest gear please don’t waste your time or your money at this place he tried charging me $380 to get my bike fixed but I ended up paying 250 any charge double charging me $138

Stay away from this shop. The owner darren is a crook. Hopefully he will be behind bars pretty soon. He takes your money to order a bike and does not order. good luck getting your money back. And good luck repairing your bike with this guy. if your bike has any descent components on it, he will take it and replace it with low end stuff. dont say you werent warned once you get screwed.

I had been here once before and the service was fine. They forgot to call me when my bike was done so I didnt get it back for a couple weeks, but that wasnt a huge deal. However, I have walked to their shop THREE times in the past week (during their posted business hours) to get something fixed on my bike and they have been closed all 3 times. If youre going to go here, CALL FIRST and wait til you get an answer and confirmation they will be open!

I was looking to repair my bike, as I had both my tires stolen and needed replacements. I took in my bike frame to this store and just had a frustrating time with the customer service. They did not have the tires I needed and both reps were very unsure of how quickly they could get the tires ordered and shipped to the store. It was an unhelpful experience and they couldnt recommend any other places that could help me.I understand that store called The Urban Cyclist will mainly have parts geared towards city bikes (mine is a hybrid), however I think any bike shop should have parts that fit multiple bikes, especially if they are termed an all-purpose bike shop.

Darrin from Urban Cyclist was busy, but spent a lot of time with us to make sure we got the right bikes. The shop is friendly and all bike-business. No nonsense, no splash, only people who love what they do. I am excited and happy with my new bike, and have found a new favorite bike shop.

The entire staff was really nice. They all helped me and were patient with my indecisiveness for choosing a bike. They taught me a few things I needed to know and helped me narrow down my bike choices. They are knowledgeable and their shop offers a great selection of bikes. They also have a little street where you can go out and test ride the bikes, which was really helpful in my decision-making. I dont think I would have been this successful in my bike hunt and purchase had it not been for the staff at the Urban Cyclist. They are all very attentive, accommodating, and friendly. If youre looking for a bike or need bike repairs, they are the place to go.

Had a flat outside this shop early in the morning on a holiday when they weren’t even going to be open. The owner noticed me working on my tire and called me over, replaced my tube, and had me on my way in no time. He was super friendly and helpful as well—great shop!

Alright, so I understand that theres a lot of bad reviews concerning product delivery. I wanted to leave a very honest, transparent review about my experience, because my bike was also delayed. For sure I was upset at first, but these guys were on top of it, gave me a bike in the interim, and hooked it up after. Free bike lock, tune-ups for life, and a discount on the bike for the trouble. Look, I know its easy to read a bunch of reviews online and form an opinion, but were all human and sh*t happens! If you are so jaded that you cant understand these dudes are running a small business in an expensive as heck neighborhood, trying their best, and DEFINITELY ALSO dont want to be in a situation where the bike is not delivered, then you should go elsewhere. But if youre a normal person who gets that theyre just out here trying to sell dope bikes, then go here. Support local small business, support the RiNo community. And lastly, thanks so much for my bike guys! - Abby

Everyone I talked to at the shop was super helpful and the prices were really reasonable for what you’re getting. I love the look and feel of my bike and how the guy running the shop explains everything thoroughly but also isn’t pushy. I would definitely recommend anyone looking for a commuter/cruising bike to go check out The Urban Cyclist, thanks guys!

These guys were so nice and very helpful. Im just getting into biking and wanted an upgrade from my department store bike. They let me try multiple bikes before I found the one I wanted and I was able to get a great discount. I was even able to upgrade my handle bars to one with a built in basket that looks amazing! I cant wait to start touring the street on my new bike!

Ended up in here for the first time yesterday due to a flat tire. Staff was exceptionally friendly and helpful, informing me of all my options to not only repair my flat, but also how to prevent them in the future. They were extremely patient (I can be indecisive) and I never felt like I was under pressure to spend more. Prices were fair and competitive (even to online retailers) certainly a great shop if youre in the neighborhood

Some tweekers got the quick-release bolt off my rear wheel on my Trek, and these guys gave me a new one and got me realigned, free of charge, in less than ten minutes.Thanks again. Will be back for future bicycle needs.

Bought a bike here a few years ago from Jake. I believe that was his name. After a few thousand miles on the bike, I still bring it here to have it serviced. They always take good care. Highly recommended.

These guys know what they are doing. With patience and precision, they built me the bike of my dreams. I wouldnt have even known where to start, and they put it together piece by piece to fit my personal needs. 100% recommended

By far the most helpful team ever. Darren helped me and didn’t try to sell me anything I didn’t need. He is very knowledgable, experienced, passionate and respectful. I love my new bike!

I believe his name was Darren, but who ever he was it was a great experience. I had gone in weeks before and got some amazing advice, they do a great job of reading what youre after and clearly have a passion for what they do. Loving my bike now and will always tell people to check em out!

Walked in with a flat tire. Fast, friendly and affordable service. I’ll be back the next time my bike needs service.

Buyer Beware. Please disregard all the sponsored reviews on this shop. The owner of this (hopefully soon to be out of business) establishment is a mile-long list of expletives. Most of all he is a crook and a liar. I was finally able to get my bike back today after 3.5 months. After blowing past the agreed upon deliverable date on work to be done (a headset and tune-up) and with no response to calls, texts, or emails I resorted to driving by the shop every other day for about 2 months. I simply had to drive by and see my unfinished bikes through the windows and hope to see someone there (during posted business hours of course). So, by chance, today the owner was there. Despite requesting more time with my bike to complete it, and offering any excuse possible from medical complications, family emergencies, multiple hospital trips, cut internet lines, road construction, building construction, and on and on; he literally would not stop try to shift any accountability. He certainly did not offer my money back. While the owner was trying to explain away his actions (or lack of action/communication) I simply loaded the parts and pieces that were once my bike and drove to another shop with good reviews. This has been a terrible and unnerving experience and I would hate for anyone to have a similar one. This shop does not deserve your business. I am out several hundred dollars, ¼ of a year, a cancelled cycling trip, and I still need to pay to have the work done. Do yourself a favor and take your business elsewhere.

WARNING!! DO NOT GO TO THIS SHOP. We have had to report our bikes stolen because they took our beautiful vintage Lemonds and won’t return our phone calls, emails, and never appear to be open. It’s been a nightmare and I hope no one has to go through this. It’s been over 2 months since we brought our bikes here.

My husband and I were excited to get bikes, but had limited knowledge about biking. Based on online reviews we went to the Urban Cyclist. We let them know what we were looking for in a bike and gave us many options with no pressure. We were able to test ride as many bike as we liked, each one perfectly sized, until we found exactly what we were looking for. I was able to ask as many questions as I could think of, no matter how novice they may be, to best understand what I was getting into. Ultimately, both my husband and I fell in love with bike we rode out of the store and I have ridden every day since.

I went into Urban Cyclist because i heard that they sold Leader frames. When my brother and I entered the shop we were greeted by a employee who asked us if we were doing ok. After I asked about the new Leader frames he quickly went and got the shop owner, Darren, to help us out on our new bike. Darren was extremely polite, and was very excited to help me on the new custom build. He not only honored the clearance price that was listed on the Leader website, but he convinced the company to ship it 2-day air just because i needed a bike so bad. My last bike was recently stolen and it was my main mode of transportation. Darren is not your run of the mill, know it all, bike shop employee. He really cares about his customers and loves what he is doing. I would absolutely recommend this shop to anyone who is looking for a custom and unique bike at an affordable price with great customer service. Thanks for the sweet bike!

A few friends suggested I visit the Urban Cyclist to get my birthday present to myself. Im so glad I did! These guys are great - every one of them! Theyre all extremely friendly, helpful, and passionate about what they do. They listened to what I was looking for, let me try out what I thought I wanted, then let me try out what they thought was best for me. I went with their suggestion (which was substantially less pricey than what I thought I wanted) and I am soooo happy that I did! I never thought I would want a single speed bike, but now I cant imagine going back to multi-speed. Great shop, great guys, great vibe, and a sweet new bike for me! Thank you, Urban Cyclist! :)

Urban Cyclists has promised my brother a bike but has took his money and never gave him the bike he payed for. Urban Cyclists cursed at my brother and his mother telling them to never come in the store and that my brother was a stupid kid. Urban Cyclists are scammers so be aware about what you buy from their.

Darrin and his staff are AMAZING. My husband and I walked in with very little bike knowledge but a desire to start biking together for fun. Darrin took the time to get us fitted properly, listen to our style preferences, and order our dream bikes. He was friendly, helpful, and not at all pushy or sales-guy-ish. Cant wait to pick up our bikes and get outside!!!

I started biking to work a few months ago and first stopped by to get my tires pumped up, which the guys kindly did for free. Since then Ive been back for a bike tune up, twice to replace tubes, and once to buy a pump, and every time I come in I get quick service, and as virtually everyone working at the shop is an expert in their craft, they always carefully explain and show me the exact cause of damage so that I can avert it in the future if possible. These guys are knowledgable, honest and fair, and kind. Look no further for your biking needs!!

All the negative reviews must have been removed because this shop is the true definition of a scam. After spending a decent amount of money on a custom order with multiple upgrades, Urban Cyclist never delivered nor returned a single message. (For over 3-months) It then took an additional 2-months for my credit card to fight the claim.As a true local, third generation Denver-native, this type of business is an embarrassment to our community. I was excited to support the ‘small guys’ but never again will I purchase a bicycle without doing research. Thanks for ruining my trust in small businesses — please go back to wherever you came from. Denver has always been a place where SMB’s thrive on honestly. Peace

The team at UC are seriously the best! I walked in to the shop knowing nothing about bikes and a year later I now own two bikes and cycle daily. They care about fitting you to the bike and making you happy-its unbelievable how much they care! Its a super fun atmosphere, they are involved in the community, and they are always a fun experience. Check them out for anything from street bikes to pro cycle racing. They will hook you up and have fun doing it too! Ask for Darrin and Jason!

Darren and the crew are great. Extremely helpful and customer service is on par with the best. For someone new to the world of biking, he did not try to oversell anything and aligned my needs as the top priority. Recommend anyone to buy their next bike from his shop.

These guys are THE best shop in Rino. I found my go to. Went in for a quick flat fix and they turned everything. Thanks guys

Recently moved to downtown Denver and began commuting by mountain bike. After a while decided to upgrade to a city bike. Was referred to Urban Cyclist by Victor at Velowood as he is a custom bike builder and I just needed a medium priced city bike.Fantastic service and advice. These guys are terrific. I rode my bike to work today and it was all that they promised. If you are looking for an urban bike - go here.BTW I bought the Brooklyn Bike Willow model. Love it, love it.

I drove from Fort Collins to check out this shop because they were the only one in the state to carry a particular brand I was looking for. It was well worth the drive! The staff were super helpful and answered so many of my beginner questions, even though the shop was really busy. I learned a lot and feel really well prepared to begin my cycling journey. Thanks, guys!

Being new to the biking community and having a tight budget was no problem. The staff was incredibly friendly and very knowledgable. They have a great selection and are willing to answer any question. Theyll definitely be seeing my back in the future.

GREAT BIKES EVEN BETTER SERVICE. We got 2 bikes so far from here and we love them. They really know how to match you up with the perfect bike.

My first visit to The Urban Cyclist Denver was a totally rad, exciting experience. Tho I was unsure and full of questions, these amazing guys were patient, understanding, and educated; willing to really help me out. After a few test rides I suddenly found myself looking at an amazing custom bike that I helped build. Seeing my personality injected into this two-wheeled necessity, and turning it into more of an adult toy, made it fun, fashionable, and exhilarating. I had no idea a bike could be so special, and now I understand the love for their bikes that cyclists have. This shop changed my cycling experience. Check em out!

The urban cyclist has a sick selection of bikes for great pricing. My friend and I bought bikes a week ago but they werent in stock at the shop so Darrin special ordered them for us, and even ordered 3 additional bikes just so my friend could look at them because he was having a hard time deciding on bikes. The customer service was excellent, and everyone at the Urban Cyclist really gave me the impression that they genuinely want their customers to be smiling from ear to ear when they leave the shop. The crew at the Urban Cyclist went way out of their way to give us world class service. Rode my bike 7 miles from the shop to my home, and I was happier than a little kid Christmas morning. I highly recommend buying a bike from this shop.

Really great place! Everyone there is super helpful! Went in there and didnt know nothing about fixed gear bikes and was given all the details about each one and what offers what. Real thankful to have came up on this place! Super chill!

I bought my first real bike from these guys, and I could not have had an easier or more fluid experience. They were extremely patient with my lack of knowledge, and I never felt pressured. Darrin is so passionate about riding that its contagious. You can tell that he doesnt care if you are completely inexperienced like myself or have been riding for 20 years; he wants to find you the bike that is going to spark your passion to work for your lifestyle.

I had a great experience at this shop today. They had me on several bikes within minutes of walking in the shop and let me go back and forth between them to help me make a decision. They have a big inventory of bikes and accessories. I ended up with a bike that Im super excited about and the owner even gave me some recommendations and help to get started riding my first fixed gear. Thanks Urban Cyclist!

The owner took special attention to my requests and built me a beautiful custom bicycle. Very impressed with the urban feel and the attention to detail in this shop. Very excited to have my DREAM bicycle made exactly to my specifications. Thank you Urban Cyclist!

Owner is a real cool guy and shop has variety. Ordered some Wu-Tang handle bars and it got there late, but I got a free t-shirt and they put the handle bars on for me! Even had some dope grips for them. Definitely going back.

Recently had to get a new bike, and thought Id check out the Urban Cyclist, as theyve got a nice selection. The staff there were really friendly and helpful and helped me choose the perfect bike for me based on my budget. Would highly recommend!!!

Omg, he’s still at it! People, read the reviews!! All the negative ones have the same complaint: he steals!! Forget the fake positive reviews. I just finally got thru with my credit card company reversing the charges. He is an absolute crook, look up the expose channel 7 did on him a couple of weeks ago. It was initiated by the better business bureau. He is a criminal.

My experience here was not great. They told me that they had a bike, I paid for it and they ended up not even having the size/color I purchased. In an attempt to make up for this they let me have a slightly nicer frame (a nice gesture), but in order to make up for their loss they charged me to install the new pedals and wheels I bought without telling me. First of all, putting on wheels and pedals is not $20 dollars worth of labor, and had they told me they would charge me for it I gladly would have declined and taken the 5 minutes it would have taken to do it myself. These guys assumed I didnt know anything about bikes and treated me as such. I will not be coming back here, even for the over priced tune up they recommend which is easily done at home.

I used The Urban Cyclist recently for the first time to purchase some tires and have them installed. I really dig the shop; it is bustling with cycling enthusiasm. The price of the items I purchased rivaled what I could find online, and the customer service was excellent. There were some snags with timing/item availability, and the shop owner Darrin was very responsive and worked to remedy the situation.

On December 1st, I purchased a bike all in cash supposedly because the credit card system wasnt working. The owner gave me a discount because I had to walk to go pull out cash, so it seemed like a fair deal. He said the bike should be in and ready by the following Thursday and if not I would receive an update. It is January 29th and I still have not heard anything from anyone at this store. I have shown up to the store multiple times during business hours to find it closed. It has been obvious though that someone has been in the shop in between visits. I emailed and never received a response. I have called 3 dozen times, never with an answer and the voicemail box full. I even texted the phone, which finally showed as delivered the following morning. I am so upset I have not heard anything and am completely unable to find a way to get someone to respond. All I want is my bike. At this point, Im worried that it was a scam and will not ever see my money again, which was a huge purchase for me. Has this place closed down? We are looking into filing a claim against this business. If this place is still open, either give me my bike or give me my money. You have had more than enough time to respond.

Darrin was extremely helpful and knowledgeable! He bent over backwards to put on a different seat that I liked better and put on new handle bars, free of charge! I didnt even ask to have new handle bars put on, he just offered since the ones on the bike were a bit dirty from being the floor model. The free tune up and bike lights that you get with the purchase makes it that much better! You cant beat this price for such a cool looking bike! Might not be top of the line, name brand brakes, gears and so on, but the bike rides very smoothly and has held up extremely well! The fact that you can pretty much customize anything to really make the bike yours, puts it top on my list! Highly recommend these guys!

I was in the market for a new single-speed, and an acquaintance suggested I check out Urban Cyclist. I checked out their website, spotted a bike I liked, and went down to the shop to purchase one. Knowing next to nothing about bikes, I had a ton of questions. Luckily, Darrin and all of the guys down there were super helpful in giving me answers.Unfortunately, they were out of the particular color scheme I wanted, but that ended up being to my advantage, given they were awaiting a new shipment of 2014 models. I was able to place an order for a newer bike at the same price they were offering the 2013 model, and still get the sale perks they were offering at the time of purchase.Fast forward a couple weeks, and my new bike is here! They got it all put together, tuned it up just right, and hooked me up with a couple extras. I rode out of there a happy customer, and will definitely be going back there for any upgrades or customization Id like done in the future. Also, while I was there, I checked out some of their new bikes they just got in this week, and they are frickin sweet!If you are in the market for a new bike road/fixie/commuter bike, this is place to go. Thanks to Darrin and the other guys at Urban Cyclist I will be riding in style this summer.Side note: I found out yesterday that if you live in central Denver Metro area (Cap Hill, Downtown, Wash Park, etc.), are traveling on bike, and want to deal with minimal traffic, their shop is very easy to get to via the Cherry Creek and Colorado Front Range bike paths.

I went into the Urban Cyclist with high hopes. I saw an ad on Craigslist for the shop and immediately went in to order a bike from the owner, Darren. My husband and I ordered the bike on a Saturday, which Darren stated would be in the following on Monday, built Tuesday, and delivered Wednesday. I was pleased with this quick turnaround he promised, and I had no reason to question it. However, I never got my bike that Wednesday. Darren called on Wednesday and said that it wasnt even in yet. I said I was a little frustrated, as he stated to us that I would have my bike by this time, and he proceeded to tell me that he never said that. Luckily my husband was with me the whole time, because he heard it too, which I communicated to Darren. Darren replied, I never said that, and I would have never have said that. AKA, telling his customer that she is a liar. I asked him, So are you telling me that I am making this up? Clearly shaken up by being caught up in his own lie, he said, Well, I never said that. You know what? Just come get your money. So thats what I did. I feel bad for him in a way, because hes obviously new to the business world. If you screwed up and told the customer the wrong date, you own that. You apologize. Thats all I wanted. But instead, I encountered a business owner who is so high on his quick-selling-$200-cruiser business that he cant fess up to his own mistakes. Maybe he will learn with time, but this was an absolutely awful experience that left me, the customer, feeling like I did something wrong and put out of my way. I had to physically go into his store for him to give me a refund; he said couldnt do it over the phone. Great business savvy, Darren and Urban Cyclist. Good luck with that.

The UC has the best selection in Denver. The staff are all bike commuters and racers, and the mechanics are second to none. Even if you come in for a flat, your bike is getting a full once-over. Not to sell you something, but to keep you safe. I wont go anywhere else.

Came in with some novice questions. Andrew was awesome, welcoming, knowledgable and patient. Let me ride several bikes to get an idea of size, fit, and style even though I had told him I wasnt buying today. Would definitely recommend to anyone looking for fixed gear/single speed bikes, parts, tools or service.

These guys are so awesome as they saved me from walking 7miles after a twelve hour shift at the cheesecake factory,so i want everyone know these guys went above and beyond to fix a tire in which the nozzel snapped off.

I went here today to buy my first bike. They were friendly, helpful, and they have great bikes! I visited other bicycle shops downtown before going here, but I liked this place best.

Best bike shop in Denver! Darren and team are very helpful, friendly and knowledgeable. Ive bought 3 bikes from them over the past few years and I wouldnt go anywhere else! Great place!

I just moved to Denver, and as such, I needed a good bike to get around town. I did some research and decided to give Urban Cyclist a try. Damn was that a good decision!Let me say before I continue that I dont know ANY thing about bikes. Darrin is the guy that helped me out, and I have to say, #1 thing I liked about him was he didnt make me feel like an idiot for my lack of knowledge or bike choices. (have gotten some pretty stuck up vibes from other bike shops before.)I came in and it was really super busy. Even with the massive amount people in the shop, the shop owner Darrin still gave me great service and was very patient in helping me out, which was a lot of patience, considering I dont know jack about bikes. Darrin is a fantastic guy and shop owner, and is definitely a reason Ive visited Urban Cyclist numerous times since. (buying misc accesories, tune ups, etc)The atmosphere in the shop is fantastic (its a super cool shop, bad ass wall and Ms. PAC MAN machine) and the stock is absolutely fantastic. I ended up getting a Zycle Fixer, which is a fantastic bike with a great price tag (mine came up to about $375 with some customization to the bike) I havent had a single issue with the bike. Its durable, looks great, and is perfect for getting around the city.

I really wish I could give less than one star. I have never had a worse experience with a business. Not only were they non-receptive to texts and phone calls, but I stopped in three times and no one was ever even near the building to assist. Doors open. No workers in sight. I would rather walk everywhere for the rest of my life than EVER be forced to buy a bike from them. Take your money elsewhere. Youll thank me for it later.

These guys are great, very knowledgeable and friendly. Great selection of bikes, and they go out of their way for customers. Very good shop.

Darren and his staff are great people. Love the care these guys put into it. Helped me and my wife get exactly what we wanted!

My whole bike crew is mad about this. This guy here named Derrin or Darren used direct profanity on the phone with a customer! Just order your bike from the manufacturer. Because when he fails to order your bike he will not return your money. All you can do is write a review about him cursing your family out (kids too) about not coming in his (f***ing) shop because you wanted to get a refund for a bike that was never ordered. There are news articles about how bad he does customers.

Darren and the crew hooked me up on a sick custom retrospec green and gold single speed with a gold state bicycle co crank. Had a little trouble with the first frame not fitting the seat post, but Darren was nice enough to let me ride one of his bikes for the few days I had to wait because he could tell I was itching to ride. Not only did they hook me up there, but a few weeks later when I had a tube go flat right before Denver cruisers, I called the shop and they told me not to worry that they would fix it for me outside the gin mill before cruisers started. They kept their promise and hooked it up once again. I definitely recommend this shop!

So many great local bike shops in Denver, and this is NOT one of them. Darren is a sorry excuse of a business owner, I recommend you take your hard earned cash somewhere else.Update: Thanks for the response, Kelli. Darren was given many chances to right his wrongs but continued to be extremely rude (when I could actually get in touch with him) and continued to claim I was in the wrong. And he was still big enough of a moron to try and charge me for bikes I never even received. Unfortunately whatever you are working on to make things better came too late for me and I will continue to give this shop the worst ratings possible and spread the word that it is not a shop where anyone should spend their money.

The guys here are always solid, great service and knowledge. I do all my track bike/fixie work and shopping here. Great selection of parts and frame sets from commuters to high end track bikes.

This shop is amazing! Friendly and helpful staff. They really take care of you from start to finish.

Good dudes. Good work and great customer service.

Place is great. I agree with other reviewers. I know nothing about bicycles, but the staff was extremely friendly and informative without a nasty attitude you get with some bike shops.

I just bought a new Throne Supreme Lo frame with carbon fiber front fork from Urban Cyclist. They built my bike last week and did an amazing job. I am extremely happy with the bike, the service, the crew, and my whole experience. I have been to other shops in Denver and have been looked down on for some reason at each and every one of them. It was like I had to prove myself to the other shops before they would talk to me. One shop looked down on me because I have a front brake on my fixie; I couldnt believe it as I have bad knees and the last thing I want to do is ride a fixie with no brake (personal preference). The crew at Urban Cyclist were extremely helpful and made me feel at home just walking in the door. They are upbeat and you can tell they are happy to be doing what they are doing. That, to me, is what gets my business. I have found my new bike shop! Thank you, Darrin, and thank you, Jason, for building my new ride!!

Awesome! Helped me pick out an affordable bike for riding in the city. Highly recommend

Despite the other reviews, I urge you to read the 1 star reviews on here, Yelp, and BBB, and AVOID!! I went through a horrible experience at the Urban Cyclist. I ride my bike ALL the time and was in desperate need of a tune-up, so I took it in. The tune-up was completed but the bike mechanics alerted me that my shifter was broken and would need to be replaced. I was assured that it would be fixed in three days max. I agreed to leave my bike at the shop and have them order the part and install it.Well, a week and a half went by and I finally got a call that my bike was ready to be picked up. When I got to the shop I saw that the same old crappy shifter was still on my bike and that the problem had not been resolved. So nothing had been done in a week and a half and no one could tell me what the heck was going on. I was NOT pleased because like I mentioned I rely heavily on my bike. The guys PROMISED that it would actually be ready the following day. It was not. I went back to the shop - my bike still had the same broken shifter and they lied and said they fixed it. They didnt. Its still janky. So I wont be coming back to this shop, and I wont recommend it either. Thanks for having me waste $100 on Lyfts and Car2gos for a week Urban Cyclist, you suck. And nice work only responding to good reviews by people who only had to deal with you on the surface level.

Well. I took an Uber out there prepares to buy a bike and ride it back to work. Showed up at noon when they said they were open at 11. Waiting a while, no one showed up. Should probably leave a sign saying that you’re not open???

Sweet spot for single, fixed, and even geared bikes. Plus get your accessories like locks and helmets.

The first time I went in this placed seemed pretty good. I was specifically searching for a city cruiser and they definitely have a nice selection (as compared to most other shops who might stock

Super helpful and really had a great selection of bikes. I managed to get a great deal on a hybrid, and got a free lock and lights!

URBAN Cyclist, is an URBAN bike shop. If youre not looking for a mtn bike then come here. I found a great deal in the rare used bike section. Thank you guys for helping to get me back on the commute.

So Im not sure if others are like me with my buying process for what my poor but considers big ticket items, but personally there are 2 things I am religious about when it comes to making bigger buying decisions. #1 - Buying and supporting local business, and #2 - Reading reviews to get a gauge of peoples experience and overall satisfaction. Most of the time people only take the time to write a review because they are upset or to complain. Far to many times excellent customer service and great experiences are not shared and that would be a dishonor to the hard working, friendly, knowledgeable and super accommodating staff and owners at The Urban Cyclist. I am 40 years old and have spent countless amounts of money and time buying things like most have in our super consumer based capitalist home. But in all the years of spending money my experience today at Urban Cyclist stands out clearly as one of the best buying experiences of my life. Things were a little more messy than I imagine this store is normally because they are moving their storefront back to the Brighton Blvd street side of the building. I wasnt there but reading some previous reviews and being familiar with the area the times someone wasnt around during store hours I can take an educated guess that it was most likely because of street construction or the fact that the lower Rino has been losing power for hours on end due to said construction. But regardless my experience was nothing short of incredible today and I wouldnt recommend anyone go to any other bike shop in the state. Josh the bike guru who helped me was fantastic. They didnt have what I wanted and had picked out from the website and I was a little bummed and discouraged. I am travelling out of state in a few days and really wanted to have a new bike for my trip. Josh went out of his way to provide dedicated, creative and knowledgeable advice and suggestions so I could keep my money local, and not only leave satisfied but more stoked than I would of been originally. He worked in my price range and helped me piece together a custom single / fixed gear in my size (60 cause Im 64 and bigger frames seem to be a struggle for me to find), helped me create a bike that is as colorful and unique as my personality (something thats very important to me, I like to live loud and fast) and because it was my first single / fixed gear bike spent the time to go over everything I needed to know from riding technique and tips, to maintenance and care schedules, all why smiling and keeping my 70 year old father and myself entertained and engaged. If you want to get a cool urban bike that will make you feel like a rock-star, get noticed and be unique all while helping to support a local business grown and provide even more great experiences then you have only one choice: The Urban Cyclist. I know you probably could find what I got for 10 - 15% cheaper if I order it off some website, but youd making a huge mistake, especially if you are more of an amateur their advice and guidance is second to none. The whole vibe and experience, and Josh in particular represent what Colorado is and has always been about. Laid back, easy to communicate with, out door orientated vibes paired with grounded kind and unique energy. I could rave on for pages about everything that I experienced today, it was that good, but why? Stop wasting time ready my review and go check the store out. They are very low pressure, if you want to just stop by and see what made me take the time to write a review like this and make sure they were recognized thats chill too. And no I really did buy a bike today. If I didnt love cycling before this bike I sure am 100% in now. Best bike I have ever owned and first one at age 40 that was actually the correct size and set up the right way for my frame and size. It makes a difference you cant even describe. Thanks again guys, you made me the happiest guy in Denver today and a loyal die hard UCD customer 4 life.

This place is super RAD. They have the best selection from the top brands for unbeatable prices. If you are looking for a bike this is the place to go without a doubt the best customer service to find the right fit for YOU!

I just got back from the shop with a shiny new wheelset and I couldnt be more thrilled! Darrin and the guys answered every question I had, helped me pick the right wheelset, advised me on proper foot straps/pedals, AND helped me install everything on the spot. I couldnt be more satisfied with my purchase and customer service. Thank you guys!!!

No issues buying my bike a few months ago, staff was friendly, pretty helpful and although they didnt have all the accessorices I wanted, that was a great experience. Now I am having issues with my chain so have been wanting to take the bike in for my free tune up I was promised after a certain mileage and these guys ARE NEVER THERE! I have called, biked there, walked there, driven there over 15 times to always find the shop closed during business hours. No response to my many messages, no response to texts (which the voicemail prompts you to do instead), no communication AT ALL. Two or three days ago while driving by, I noticed the doors open but didnt have time to stop. Of course have had no luck since then so I am moving on to another shop. Ridiculous! Have some sort of explanation of what is going on! I feel so bad for the others that have their bikes locked up in there and cant get a hold of them!

Just got a bike from UC the other day. Great selection as well as super friendly and knowledgeable staff. This is the place to go if you want to get a bike from locals!

Awesome guys. I had a bad tire liner and they replaced it for free along with a free flat repair. They take care of their peeps!

Bought a bike back in september and still have not recieved it. I went in twice a day all the week to try to talk with darren (with an i) but the shop was closed during the morning and afternoon all week. I paid almost $500 dollars and it has never been ordered. I called the bike company and they confirmed it was never ordered. I also can’t cancel the charge on my credit card because he won’t answer the credit card companies phone calls and i paid majority in cash. This guy is running a con shop and i advise no one to use this place. It sucks that i can’t leave a no star review because that’s what he deserves. I’m beyond frustrated with this jackass and this shop needs to be shut down! I ALSO WANT MY MONEY BACK!!!

Best bike shop in Denver. I purchased a bike from here and had the best experience, Very friendly, knowledgablle staff. Will highly recommend this shop to anyone and everyone!

Great place! Knowledgeable staff and personable owner.

The Urban Cyclist has an amazing selection of bikes! Darrin is so knowledgable and passionate about bikes it is unbelievable. I researched my bike- Biria Ladies Citibike- for several months and found it here. They are located on Brighton Blvd which is under construction but it just takes a little more navigating to get to the shop. Plus they are expanding and remodeling soon! Well worth the trek!! AND Darrin and his team helped me figure out how to get the bike delivered to my house! Customer service- A+ Thank you!

Best bike shop in Colorado. Wide selection, knowledgeable staff, awesome atmosphere. You cant go wrong buying a bike from the UC Denver.

Darren and the UC team were extremely helpful in the process. Great selection and even better service.

Quality bikes and nice selection, but the genuine care and service set this place apart. Best shop Ive worked with, hands down!