Just bought a used truck here from Roberto Bey. Everything about the process was excellent. Truck was extremely clean. Service was great and they got me into the truck at the price I wanted. Would most definitely buy a vehicle from them again.

From the time I pulled in parking lot, until I left it was a fantastic experience! My salesperson Frisco was a delight to deal with. I told him exactly what I was looking for and he delivered. Thank you so much for your patience and understanding how important it was for me to get my new car. I had been looking for it for 3 years, well worth the wait! I am a very HAPPY gal!! 🤩

Everything I would expect from a dealership that sells these vehicles. A night and day experience when compared to Range Rover of south Atlanta. From the second I walked in I had employees asking to help. Kris Alden was my service advisor and I couldn’t have asked for ether service. Everything was timely and I was kept informed through the repair process. Great experience all together. Would highly recommend to anyone needing service for their LR/Jaguar. I will definitely only go here in the future.

Hennessy Jaguar Gwinnett is a wonderful place for car buying.I worked with Mary/Isaac who are in sales person and their paperwork is so perfect.Steven who helped me in financing is a awesome guy. Overall Henessey Dealership is delicious.I highly recommend them!

Roberto is a pleasure to work with - he actually took the time to explain the car features, and different TRIM levels - other dealers never had the patience, or care. He is a great guy to work with !!!

I loved working with this Jaguar dealership. I live out of state and they made the process in purchasing my new vehicle very easy. Communication between myself and the dealership was excellent and application process was quick and efficient. Thank for Sterian for helping me to purchase my Jaguar F-Pace.

Second purchase from here and no complaints, they went above and beyond to satisfy the customer

We had been working with Mary at Gwinnett for the last 2 months to try to find my perfect Range Rover Sport, and SHE DID IT!! She was amazing! One of the only agents I could get to help me and actually stay in touch with me. She was the BEST!!!

Initially had a good sales experience purchasing a used vehicle. However since the purchase have gotten the run around for almost 3 weeks. In fact, after receiving no response from the employee I had been communicating with in two weeks, I stopped by and was told he didn’t work there. Another employee tried to help but eventually said we don’t do anything after you purchase even though the issues existed on the day of pickup and shortly after. I expected better customer service from a high end dealership.

Terrible Experience, AGAIN! This is the last time I will use this dealership and service department. Appointment schedulers are incompetent, disconnecting my call multiple times, then they are not able to locate an appointment with a loaner car available even after a service advisor researched and verified availability. I scheduled a specific time to drop the car off but am kept waiting 30 minutes before being assisted by a different service advisor from the one ultimately handling my car (my assigned service advisor was sitting at his desk eating pizza). No communication between the two service advisors resulted in only one of two items being repaired. When I picked up the car I found the problem was not repaired, so a new service ticket had to be entered, but the warranty lapsed during the time my car was in the shop. This killed another 45 minutes of my time. The shop ordered the part but left my car sitting for days under the pretense of waiting for corporate approval for the repair since it was out of warranty. I left messages for my service advisor requesting status updates and received no call back. No one has any sense of urgency or accountability. I finally spoke to the service manager who resolved the problem and got my car back the next day. The loaner car has a strong obnoxious smell as if cigar scented cologne was sprayed in it. The dealership is too busy for its own good and I do not recommend using their service department.

GREAT experience!!! Kip was able to get the ball rolling for me before coming into the dealership. The process was beyond smooth. Everyone was helpful. Will DEFINITELY be using them again..

The experience, as always, was top class, as is the Range Rover line. I purchased a 2021 Range Rover to replace my 2016 and the difference in amenities is significantly wonderful. Of particular mention was my sales representative, Kipp. He not only worked hard to get me a fair deal, but he also drove my new vehicle 1.5 hours to my home — late and on a Friday night. We handled the paperwork quickly and he took the time, despite the hour, to walk me through the awesomeness of my new V8 vehicle. Can’t say enough about Gwinnett’s commitment to customer service — both in maintenance and sales. As a business owner, I know how hard it is to remember the little things when it comes to customer service. They are a high-class operation and I passionately recommend them to anyone looking for a Jag or Range Rover.

Had a great experience at Hennessy Jaguar Gwinnett from sales to finance.Thank you for the experience and I’m not apart of the family.

Awesome service and assistance in purchase if our new wheels. Will refer others. Ask for Kipp. Thank you guys.

Horrible!!!!!!! Service Dept Rep! Kaleb Dance no personality at all. Acted as if I was a waste of his time. Will never go back to take my car to get it serviced there. Drove all the way to Hennessy Alpharetta where customer service is a total 180 degree difference! Better service at the Alpharetta location which is 50 minutes from my house compared to the Gwinnett location which is 15 mins away. Ill drive those extra miles to have a better more pleasant experience than I received at Hennessy Gwinnett.

If you’re in the ATL market and looking to buy a Jaguar, spare yourself the headache and go straight to Jaguar Gwinnett. Their customer service and professionalism is unparalleled. I had the privilege of working with Sterian - he was very knowledgeable, paid attention to my needs and delivered excellent service.

We had an excellent experience purchasing a Jaguar XF. Our car buying experience started with Hennessy Jaguars website. I was able to select a car online and had my trade-in appraised. Amanda emailed with all the details of the car. She kept me updated via text messages. When I arrived at the dealership Amanda had the car upfront and ready. Then Chris took over. We went for a test drive. Chris made the paperwork a breeze. Chris was pleasant and courteous. Chris is an asset to Hennessy JLR Gwinette. We love the car and our purchase experience at Hennessy. The free keychains were a nice finishing touch.Had the first year service done. Again a wonderful experience. Richard was my service advisor. He did an excellent job getting the service done. Thanks Richard.

This dealership is fantastic. NO PUSHINESS....very polite and wonderful sales agent, Mary and the Sales Manager, Casey was terrific as well. One of the nicest car experience I have had !!!! Very competitive pricing and professionalism to the MAX !

I had a great experience. Mary was attentive, patient and accommodating.Everyone involved in the process of leasing a car were nice and easy to work with, from the manager to the finance guys.Thank you Landrover family

Always great service. Have been a Hennessy customers sense 1997. Have bought 5 cars from the Hennessy family dealerships. Nobody works harder to take care of their customers than Land Rover Gwinnett!

After searching for several months we finally found the car we wanted to purchase. Minor draw back was that the car was in Georgia. We planned to drive down to the Atlanta area, to pick up the car, and then head home well before dark. When we arrived we found there was some hail damage on the roof and the hood of this car and even though it is a used car, having the hail damage almost killed the deal. The dealer agreed to fix the damage, put us up in a hotel overnight, and even offered to buy us dinner since by the time all was said, done, and fixed, it was too late to drive home. We did arrive home the next day and are enjoying the vehicle very much. We would highly recommend this dealership. Jeff Slocum, our Sales rep was excellent and most accommodating and knowledgeable about the vehicle. Justin Callahan also helped us with our purchase. These guys do a great job! Go visit them!

I have now purchased two vehicles from Jeff Slocum @ Hennessy Jaguar Gwinnett. Still a great experience, great service and good people.

Allan is a wonderful salesperson. Always responsive especially with my busy and hectic schedule. I appreciate the top notch customer service.

Ive bought three vehicles from you guys, and every time my experience has been outstanding! Thank you so much

Michael Keen, Service Advisor @ Jaguar Landrover Gwinnett was very professional and courteous in assisting me with service on my Landrover Discovery. He took the time to explain all of the necessary fixes needed for my vehicle. This guy knows his stuff!! Thanks Michael!!

My wife and I would like to thank Kipp Cramer he never made us feel rushed and answered any questions we had while we were there. In the end of th day we did leave with a car and couldn’t be happier. If you do go browsing for cars here I would definitely check to see if he is there.

As a person who lives in Md, would highly recommend this place for its wide range of vehicles. My salesman (Jeff Slocum) is very kind who diligently and patiently worked with me in choosing the right vehicle for me. He stayed with me from the beginning to the end. His expertise experience shows as a knowledgeable salesman. I will be back for next vehicle. Many ThanksJeff M.Maryland

Beautiful cars with great service! Excellent experience.

I bought a car from Jeff last month! It is a beautiful Jaguar F Type. Jeff was very nice and quick to correspond with me on any updates. He was as truthful as a car salesman can be and at the end of the day any setbacks I encountered were due to them providing great service to make sure the car was wright before letting me drive it off the lot. If you are looking to buy a used or new jaguar ask for Jeff. He is easy to talk with and is not trying to force a car on you.

Staff was very friendly! Mr. Kervin Arrington is the sales consultant of the year! If you want a great experience when purchasing a vehicle, head over to see these folks!

The service Team specifically Jimmy @ Jaguar Gwinnett went above to make my first experience with them a pleasure. Repairs ended up taking longer than anticipated but they kept me informed at every turn. I don’t see myself visiting any other Jaguar or Land Rover dealership again.

Our experience was great. Everyone was friendly and professional!

Blessing was off but made it a point toCome in and get me taken care of! I got my connect at this dealership! Justin the manager made it a point to introduce himself and let me know if I needed anything else. I would come back and get another car from these people!

The entire process was smooth. Love our salesperson Jarvin Jaro. He was honest, efficient, and nice. Highly recommend him and Gwinnett Jaguar Land Rover.

Nice facility, awesome staff make this a great place to go to for Dealer quality service. Highly recommended!!!

Matthew and Carter are so amazing and friendly! They helped me with the purchase of my Mustang. Definitely recommend going to them if you are looking to purchase a car! Very clean facility and professional business! Thank you guys!!

1st Class operation. Stephen Cavanaugh and Carter Warner are awesome to work with. No sales pressure at all. Immediately accessible and responsive to all my questions or concerns. They make you feel like family. You can trust the team at Hennessy JLR Gwinnett!!!

Our salesman, Sterian, was awesome! Very personable and knowledgeable. We felt comfortable and got a good deal. Everyone at the dealership was friendly and welcoming as well. Thank you!

Salesman Sean was very friendly and patient he was very knowledgeable and honest. Best process ever!

The Service department was organized and efficient in handling my scheduled appointment. Well done.

My husband and I had an appointment to look at a pre-owned vehicle. When we arrived, the sales person met us outside and wasnt wearing a mask. Ok, were outside, so I guess thats fine? We asked to test drive the car alone for COVID safety. We were told by the sales person that was probably fine, but there have been a lot of car thefts in Buckhead lately and he would need to write it up as a car rental. Were not in Buckhead. We also showed up in an older version of the same model/uncommon color car we were test driving, so its pretty clear were upgrading our old car. We provided our drivers licenses and proof of our insurance and the salesperson left to confirm with his manager that it was ok to take the vehicle. The manager spoke with us and said it wouldnt be possible for us to drive the car alone because the dealerships insurance wouldnt cover the vehicle without the sales person in the car. We were told only one person has asked in an entire year (of the pandemic) to drive a car alone, which is laughable considering the measures other dealerships are taking for the safety of their staff and customers. I was told by the manager that I didnt understand how insurance works - I have 13 years of commercial property insurance experience with clients in all types of industries, including hundreds of car dealerships. I also bought a car for myself during the pandemic and test drove several other cars with my husband - we havent had any problems driving solo at other dealerships. Weve recently taken 2 vehicles to our mechanic for pre-purchase inspections - again, totally fine at other dealerships. I guess were supposed to believe that no one ever gets a pre-purchase inspection? Consider looking elsewhere if you appreciate COVID consciousness and honesty. Furthermore, as a female, I was barely acknowledged during this ordeal. The salesperson didnt greet me and directed all communication to my husband. The manager mansplained insurance to me. Its 2021 - women buy cars.

Worked with Jimmy in service... well done. Disciplined, to the point and timely. Thanks!

My husband Reginald Brown and I had an awesome experience. Service department here is superior. Our service advisor greeted us upon arrival, walked us through the entire process and told us what to expect for 48k mile service, he even provided us with information on how to preserve our wheels by having them repaired and coated. He chatted with us about family and his love of baseball. Ive owned Land Rover vehicles since 2011 (they won me over from Lexus lol) and while other advisors were nice Jimmy Cocchiola us exceptional and a valuable asset to your organization.

Should find Jim Cocchiola for your service.he is kind, professional, very advised to client.sales team are still not very good enough.

The Gwinnett JLR location sold me a car that has mechanical issues. I called to discuss problem with the car and the used car manager was rude and dismissive! He basically told me they will “look at the car” but since I bought it, the car is mine now!!! And they would not put me in a loaner while they looked at it!!!I didn’t waste time with him. I sent an email to the GM, R.J.Crites & he responded the next morning. They brought me a loaner, took the car they sold me and reported to me a few days later that the car had a bad transmission!!! They sent the car to auction!!!I was asked to choose another car on their lot. I tried but no success. I requested my deposit and was told by the Jason the store manager that I would receive my full deposit by mail in a few days. After waiting patiently almost 10 days, nothing. I have not received my deposit not even a phone call. I emailed RJ last night, nothing yet but I must say he has been the most apologetic person at that store! Let’s see what he says about my money!I did not want to leave a bad review but to be honest, I will never go there again!!! Feb2021. I will post more details if I do not get my deposit back within the next 24hrs!

I have bought or leased 12 jaguar cars and now SUV from this group over the years. Always a great experience. Mary Comar is my sales representative she is great.

Awesome no haggle deal. All staff were courteous and very helpful. Excellent buying experience! Quick in and out ! Love my new car. Thanks Justin and Carter!!

Recently bought a car from this dealership, great customer service it didnt seem like they were pushing too much into buying a car it took us a few days to make our decision but at the end it was well worth it (Mónica was great if you need spanish services)

Appointment was easily made online, met by advisor who got me settled comfortably in lounge and kept me updated on service progress. Very professional and caring. Love my car and THIS Jaguar dealership.

Great group of People. Mary Cromer was amazing! All the Managers were helpful and patient.

Fantastic experience and will definitely send people to the dealership. I drove 3 hrs and I was in and out within an hour.

Great experience at the dealership. Salespersons was attentive and address all our concerns before purchasing.

Jimmy and his entire team of professionals made this the most enjoyable and painless trip for a vehicle service ever. I’m a fan and customer for life.

Great customer service and my vehicle was ready before I expected.

Having purchased several vehicles from Hennessy Land Rover Gwinnett over the past several years, I would recommend them as your 1st choice. Furthermore, their service department is exceptional. They are attentive, intelligent and efficient.

Excellent staff and facilities. Checked three other makes of cars and dealerships as well as Hennessy Jaguar in our car search. There were three salient points that resulted in us purchasing a vehicle from Hennessy, knowledge of the associates, their motivation to make a deal and sell, and, to us, their aggressive approach to finding THE vehicle we wanted and not just to move a vehicle on their lot. Mary and Casey found a vehicle out of state and made arrangements to obtain the car when we agreed it met our criteria. Definitely recommend Hennessy to those looking for a quality car and buying experience.

Very poor experience trying to purchase a used vehicle this morning. Scheduled an appointment to see the car last night via text, the sales person called me this morning to confirm. Showed up for appointment today and after a short wait the rep told us he would bring the car around for us to see.After what seemed like a 15-minute wait, he comes back with his supervisor to let us know that the car had been sold the previous night.I know that things can move fast in the car industry, but I booked the appointment pretty late in the evening, and during that text session the rep could have checked availability of this car. Certainly before he called this morning to confirm our appointment he could have checked knowing we were taking time off go come and see this vehicle.Not a great experience to say the least. If you decide to visit this dealer to see a particular vehicle you should get them to verify it is actually still on their lot before you leave.

Antonio is the guy you want to see for your luxury vehicle needs! Professional, Understanding, and Patient. Hennessys service is top notch all the way around from the receptionist to the managers and I would definitely buy from them again!

I recently leased 2019 Land Rover Discovery. It is awesome vehicle. My sales experience is excellent!! The sales Manager David and sales person Blessing provide me excellent service! I am very satisfied with my purchase there at Hennessy Jaguar Gwinnett. I will recommend my all friends, colleagues and relative this dealership. Thanks to David and Blessing, you are Awesome!!!

Easy process and great service. Thanks, Maxx ! Hope you and the whole team have a wonderful New Year!!

Kris is the best, she took care of my problem and I will surly come back to them

Frisco went above and beyond expectations to get me the vehicle I wanted. Very professional; no pressure. I definitely recommend.

Mary Cromer is the absolute best- makes the experience easy and fun. Miss my JLR Gwinnett fam and will always continue to send clients your way! Gretchen in service is also amazing.

The sales people are really not professional. I recommend not going there

As always, excellent service! Gretchen and Jimmy are the best!!

I was lied to by the sales manager. My salesperson was wonderful, but his manager was rude and proceeded to make me feel threatened. I would never purchase a car from them again.

I had them look at my car it took two days, I had to call them . They said it was my water pump, the dealer wanted 1700 the fix it, I declined that was too much . So I pick up my car, they gave me my car back with no water in it. Car ran hot driving it back . To make a long story short. They did that because I did not get it fix there, plus it only was 700 to get it fix some where else. Never use them again

This is my second Land Rover purchase with Mary Cromer and she is a joy to work with. She answered all of my questions, emailed choices to review before test driving, helped me with my selection and delivered a beautiful new Discovery. Couldnt be happier!

Great Place to have work done on your Land Rover. If you dont already have your service person, Talk with Igor Markovic - Hell take care of your Service

Great experience, very nice dealership. Jarvin Jaro in sales and Stephen Cavanaugh in finance were great to work with. Highly recommended.

Really pleasurable experience everybody was very professional no problems answering any questions and making sure that you were satisfied with your purchase and that you had made a proper purchase for yourself would recommend to anybody

Excellent service and friendly service department team. Nothing but great experiences from purchase to maintenance.

Worked with Maxx and Victor they were both great. The deal was completed quickly with very little haggling. The only issue was they were so busy the finance dept was backed up. We felt rushed during the closing process and not all of our questions were answered.

We were very pleased with the service and staff at Hennessy. Tony Bass was awesome to work with. The time and patience he showed us is a testament that he is the perfect person for this job. He helped us find the perfect vehicle! And thank you to Chris from the finance team for helping to make everything seamless in closing our transaction. I would definitely recommend Hennessy Jaguar Gwinnett!

Very Professional, Very knowledgeable about All My New Trucks features ...This Is by far the BEST Hennessey RANGE ROVER dealership I’ve been to

Great experience to get a test drive the Jaguar I-Pace. A very powerful a fun ride. Roman, on the sales staff was great answering all our questions. Nathan, the store manager was helpful to answer all my husbands questions re: sale vs. lease options. Absolutely, no pushy old school salesmen here. Very pleasant experience. I highly recommend.

Great salesman and great dealership to deal with.

These people will lie to your face regarding covered warranty services. My dashboard says a service is due but they lie and say Im late. They claim they cant see what other dealers have performed, but all other dealers say theyre linked. Jimmy hinted that they would be screwed if they complete the service. This place even fixed my car when the service was due and never even said anything about it! How despicable. I will never come back here or buy another Jaguar. And Ill tell every other Jaguar owner about this! Word of mouth is real.

This is the best car dealership I have ever been, specially my sales rep Gary Gwaltney was outstanding with his great customer service before and even after the purchase . I went from Orlando to Atlanta only because of his great customer service. Oh and they have the best deals too. Thank you Gary for being awesome 😊

Justin responded quickly and Matt was awesome to work with. Very professional once we went thru finance great experience!

I got hepled by Alexei and the service was quick as he explained. Best service since I’ve got from any Land Rover.

Joe Ferris @ Jaguar Land Rover Gwinnett was phenomenal! From start to finish he was aggressive and pursued our purchase as if he was the one buying the vehicle! He made us feel very comfortable and was incredibly patient with us. We could not have asked for a better Sales Consultant. He committed himself to the needs of my family and within the boundaries of our budget! Awesome service from him and the entire staff.We took several of his cards and have already passed out most of them.Grateful for those like Joe, Rick and Stephen.Love our new Jaguar!-The Chapmans

This dealership was very professional from the minute I drove onto the lot. I would definitely continue to do business with them. It was such a breath of fresh air to know that they were honestly taking care of my car and not just trying to find something wrong with it. The service department is top notch!

Kipp is the best! No pressure, consultative, thorough, and precise! Couldn’t have asked for a better experience!

Great experience buying a car from across the country. Jeff Slocum helped me out and made everything very easy

Great sales service and experience! Thank you Hennessy Jaquar Land Rover Gwinnett! Thank you Mary!

Excellent online buying experience. Online sales team did a great job with communication, working out a sales deal. And it was a quick and painless trip to the dealership to finalize paperwork and pickup the car.

Dealership and employees treated me with class every step of the way. Drove 3 hours to pick up my perfect fit F-Type, and associates made sure to walk me through the process remotely so that my in dealership experience was quick and clean. Definitely would recommend!

Jarvin was a great salesperson. Friendly & knowledgeable. I told him that going to a dealership & working through the process of buying a car was my most least favorite thing to do. He made the time very worthwhile & it went by fast. Chris, the business manager was also terrific. He had most things printed out, explained everything & sealed the deal within what I would say was record time. I’d recommend both of these guys & The dealership to anyone who knows what they want, but doesn’t like spending unnecessary time waiting around. Thank you... and I luv my Range Rover👍

Friendly and helpful staff. Our salesman Jeff was great, professional and friendly.

The dealership was well organized and efficient. The staff were all personable and professional without being aloof. Our associate, Kip, was easygoing and cheerful. I would certainly recommend Hennessy JLR to anyone shopping for a new Jaguar or Land Rover.

I made a service appointment for my recently purchased Jaguar f type after a disappointing visit to Jaguar South Atlanta. I met my service advisor Igor Markovic who was a complete gentleman he researched my car informed me of the status of my warranty arranged for the needed service and then also pointed out a loose right front fender which after later inspection turned out to be 2 missing headlight housing bolts! The car was a birthday gift and a 2018 model I was completely shocked at Igors finding of the defect he has a sharp eye for detail and he advised me (with no pressure) of what needed more attention as well as taking the time to print out estimates for me to consider. Hennesy Jaguar Gwinnet you have an asset in Igor and a new LOYAL customer I live south of Atlanta but I will make the 2 hour round trip to get my jaguar serviced from now on.

My visit to this dealer on Christmas Eve resulted in the purchase of a Range Rover. The associate Gary Gwaltney was very helpful and did not pressure us into the sale. It was a pleasant experience and I appreciate everyone that helped me drive off the lot in my new vehicle. I would highly recommend then to anyone that is considering purchasing a Range Rover or Jaguar. Thank you.

Yes! I would definitely recommend this dealership to friends and family members. The whole staff was very friendly and genuinely made me feel like they appreciated my patronage.I was fortunate to have been connected with Matthew Ryerson when I called. Matthew went above and beyond... he was a 10/10 from beginning to end. Thank you Matt!

We had the best experience purchasing our Jaguar I Pace. We went just to look and possibly test drive because I had never driven an electric vehicle and was very interested. We intended on looking at Porsche and Mercedes but fell in love with the Jag and didn’t look any further! We closed the deal and I left in my new I Pace. I highly recommend Hennessy Jaguar Gwinnett.

The finance director Rick is a great guy and got me the best deal possible. He made sure I was taken care of from before I walked in and when I left with my beautiful new car! Without him I wouldn’t have been able to get my dream car!

Since the beginning I have been satisfied with the way I was treated. I don’t believe everything is perfect but the 5 star rating I am giving is what I feel it should be. My salesman Matt Ryer was the one of the best I have ever worked with and he was a pleasure to work with. He knew what he was doing. I highly recommend him to anyone.

Ask for Solomon Edward. He has exceptional knowledge about the inventory and was very patient and accommodating throughout the process. Having worked at a dealership, I would say he is among the best you will find.The experience at Hennessy is top notch. I never felt pressured and I was able to move at my own pace. The management team was welcoming and easy to work with. David Matheus (Sales Manager) really went the extra mile to make it all work.

My wife was interested in a play around car for her. We met Daniel, one of the salesmen, who bent over backwards to help us. We also met his manager and the GM. Each made s feel comfortable about the buying process. All in all, it was the best car buying experience weve had.

This was my first experience purchasing a Range Rover, and dealing with Hennessy Jaguar Land Rover, and I could not have been more pleased. The vehicle arrived earlier than expected, and the communication, attention to detail, and purchase process was first rate, and my salesperson Justin was great. Everyone was helpful, friendly and professional from top to bottom. It was easy, quick, and pleasant.