Its obvious Verizon wants to go to an all online platform. In the 20 minutes I was in the store, they did not wait on one new customer and had six people waiting when I walked out. Ill never return to this location again.

Shout out to Jay! Stopped in yesterday for help in setting up mobile hotspots on our phones. Took care of quickly and gave some input on Amazon Firestick for TVs. So, bought a Firestick and had an issue with set up. He had said I could call him if I needed help, so I did. He was able to walk me thru what I was doing wrong. Really apprrciate his help! Have been with U S Cellular for many years. This kind of service will keep us as customers! Thanks again!

Jon greeted me the moment I walked in. He was able to assist me, answer my questions on plans and phones, answer the phone and assist others during my visit without making me feel neglected. Jons skills are impressive and as a retired sales person with 37 years of experience Im not easily impressed! The reason I originally came to this person still is true several phones later. Jon is educated in his products, understands the customer value of up-selling and explaining the reason it will benefit them. Feature, benefit, advantage, to me is a great way to sell honestly and Jon exemplifies this technique to create a situation where Im very comfortable purchasing! As always thank you for your time and giving more than your customers expect Jon.

Outstanding customer service! Bobby took a great deal of time and effort to make sure I got the best deal! Highly recommend this store!

To be honest I got nothing resolved at this store. And the 2 employees that were working was very very rude. Insinuating I could pay cash for my phone and it wasnt paid off. In reality I paid cash and it is paid off. I left there very unhappy. And to be honest this one star is to good for these 2 people.

Bobby was very professional, a great multi -tasker and was very knowledgeable and was able to answer all of the questions that I had! I usually go to the US Cellular in Pekin, but I think I will be going back to this location from now on!! Very pleased with my visit at this location!! Thanks again!!

Abby was great help with picking out a phone and setting it up for me. If you want honest answers stop in and see her!

Staff not very helpful to me when I got Xfinity voice. Just handed me a bag with tech in it and sent me on my way with no knowledge of what the hell I was to do . Way too expensive!

VERY UNPROFESSIAL STAFF ACTED LIKE I WAS BOTHERING THEM NO GREETING AT DOOR

Shawn extremely helpful best help around!

Super friendly and professional staff.

Thee best employees ever!! They go above and beyond to help customers

The people are so nice and helpful

Super helpful staff.

Great

Chad was real good

They helped fix my grandsons phone.

Kinda pricey.