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GameStop
22461 Gratiot Ave b4, Eastpointe, MI 48021, United States
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GameStop
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Do
Review №1

Called up a few days ago asking if they price matched, they said they did, so I went up today to buy a game. Before I asked for the game I asked for verification of price match, and the guy behind the counter didnt speak, just shook his head no once, so I asked again, trying to get a verbal response and he shook his head no twice. I went and bought it at another store, price matched no problem.

Na
Review №2

A great place to find your gamer needs.

pa
Review №3

Clean friendly an was helpful.

Mi
Review №4

Overall this was a surprisingly nice experience knowing that a few game shops in the area have less than stellar days at times. The sales associate was very patient as we lounged around as I had already selected my game as we looked around, nobody likes to hear that rewards line we get all the time and while its part of their quota the employee was very understanding, it was a clean place with a nice atmosphere, given the chance to go to this one again I most definitely will. The staff is nice and understanding when I didnt want a replacement plan on the game I bought. 10/10 experience would most definitely recommend!

TC
Review №5

Very helpful, patient and knowledgeable. Great customer service!

Ju
Review №6

Today was the first time I’ve been to a GameStop in years and I must say I did receive five star service from Malachi and Maurice! Maurice is very funny and I can appreciate that. Make sure you stop in!

Ro
Review №7

This game stop is absolutely terrible! Multiple times have I been up here and they don’t have headsets controllers nothing they are trash.

Fu
Review №8

I honestly dont see the point of being open right now you guys honestly dont have anything you should wait till you can restock but I know how greedy GameStop is

Et
Review №9

I have always liked GameStop, but its pretty easy to see why they are going out of business. Their prices arent as competitive as they used to be and when my PRO membership became essentially useless (after adding elite status), I decided to be as loyal to them as they were to me. I never renewed and I wont renew my rewards membership, which used to pay for itself because of the amount I used to spend in there.This store is good, the staff are friendly, and they have a decent stock of games mixed in with a bunch of clutter that I honestly would be happy without.

Pe
Review №10

I camped out all night for the Xbox one series X. Reserved one and even fully paid it off. Scheduled a pick up time, only for the day of the release to come and them to tell me that they didn’t have anymore

To
Review №11

Always great service.

Tr
Review №12

Its GameStops best location. The store itself is staffed by very friendly and passionate team members and I have consistently had very engaging conversation and chat. They know their clientele and do a great job finding solutions to problems if they come up.

Be
Review №13

Busy place on a day like this but well organized and staff were really helpful and quick. Hardly waited 8-10 mins Max to find what I needed and walk out of store. Awesome guys. Good job.

Re
Review №14

This place was great!! I come in looking for a game most game stops dont have and was able to obtain everything i needed!!

Mu
Review №15

Friendly staff! Very knowledgeable and helpful!

Ma
Review №16

Good bunch of guys. Helpful, friendly and personable. Its GameStop, so you will have to wait in line. But a good experience anyway.

yu
Review №17

This location has really gone downhill. Im very dissapointed. The new staff doesnt care about the customers or building a relationship. Its always so disheartening to walk into this store. Youre ignored unless you have merchandise in hand and the last few times Ive been solicited by other people in the store. Im going to go to a farther location where they make me feel like they want my business.

Cr
Review №18

The staff is nice and was very patient with my special needs little brother even when he wanted to touch everything. They had a nice variety of things and the store was very clean

Mi
Review №19

Friendly, helpful service

Sh
Review №20

Love coming here to get my games. Always had a great experience with the workers

Cr
Review №21

I had an issue trying to switch a preorder due to a computer glitch. Preston took the time to get everything fixed for me. I was able to get my copies of Sun and Moon on time. The staff is always friendly when I come in. Great service all around.

Ni
Review №22

I have never had an issue with the staff here. Each time I enter the store, I am greeted warmly and asked if I need assistance.Very confident staff, and they are quite knowledgeable​ on many numerous gaming systems and games. 😄

Je
Review №23

Great location. Always friendly, and helpful! I myself am not a gamer but my 9yr old son is, and we always come here!

Dr
Review №24

Awesome people! I had looked for a complete copy of raiden IV for over a year and called/visited close to 150 different location. This week i finally found a copy here. When i called they were very polite and helpful, had no problem at all sending it store to store so i could pick it up right here in my home town store. ITS ONLY A $25 GAME SO FOR THEM TO SEND IT TO ANOTHER STATE SHOWS TRUE CUSTOMER SERVICE

Pr
Review №25

The new manager lady there is super nice! She said it was her first day on the job! Couldnt tell at all! :)

Ha
Review №26

Have what you want

Da
Review №27

Love this game stop! Great and v helpful staff... Will drive the extra few miles!

Te
Review №28

Staff is really kind and helpful, and the store is easy to find my way around

Sh
Review №29

Love they help my son in everything he asks them

AJ
Review №30

Great customer service and good selection of games that are in stock.

Ja
Review №31

Friendly and knowledgeable staff. Used games selection is a little less than most other Game Stop stores, but still quite adequate.

La
Review №32

Great customer service, and clean store. Keep it up GameStop.

Jo
Review №33

Great all around

Jo
Review №34

Friendly and helpful service a bit of a weight though with the lines

Kr
Review №35

I love game stop. The employees are very friendly and knowledgeable

Jo
Review №36

They provide as much customer service as they can. I usually get what need there and its the closest to my house. The Only downside, they dont do the Pokemon Events; so heads up pokemonfans! the guys who work there are really cool not to mention.

Ha
Review №37

This is my favorite GameStop. They always have what I am looking for.

Da
Review №38

Better than the one on 8/gratiot

Du
Review №39

It feels like the manager showes favoritism based on gender and race I purchased a PlayStation VR bundle for $350 that was the Skyrim Edition but I didnt really want the Skyrim and they wouldnt let me trade it out I came back 2 days later to purchase a different game and the manager let this couple switch out their game that they got for their PlayStation bundle which was doing I guess unfortunately for me I didnt get to switch mine because I was black? You going to share your experience

Ma
Review №40

Great workers good they will help you greatlyThe the manager Preston I said hello

co
Review №41

This is the best gamestop ive been too. Ive been going to this location since i was a little kid.

La
Review №42

The people who work at this gamestop know their stuff and are always great to talk to about games and collectibles

Ll
Review №43

By far the best GameStop around and the staff is awesome! Always very polite and helpful!!

Ma
Review №44

Great deals great people.

Sh
Review №45

Had to wait 15 minutes for a young lady, the only employee there, to finish a phone call from a customer, only to have the phone ring again immediately after she hung up. Instead of placing them on hold and ringing my purchases, since I had been standing there the entire time, I had to wait another 10 minutes. I wont be back to this location.

ga
Review №46

Great GS, nice selection and the staff are friendly as always.

Cl
Review №47

I enjoy GameStop. Pick up discounted games for Xbox 360 & PS3.

jo
Review №48

Awesome prices and staff

La
Review №49

Always a great experience at this location

Ti
Review №50

Great service. Helped me find headphones for kids.

De
Review №51

Staff helped me and didnt try to upsell

Bo
Review №52

They very helpful with everything I was looking for and very friendly.

Ty
Review №53

Great service. In and out and didnt feel pressure to buy anything but what i wanted.

n8
Review №54

Much better off ordering what I need off the internet at any point! Prices are always worst here. But, if I need something this weekend Ill stop by here.

Be
Review №55

Fast service, had all that I needed.

Ro
Review №56

Great place. Very close

pa
Review №57

If your going to gamestop, go to this one. The employees are kind and knowledgeable.

Bi
Review №58

Xbox 360 Xbox one PlayStation 123 and four excellent

Mi
Review №59

Great place.. awesome food.

Bl
Review №60

Had good price on games

Do
Review №61

Service was fast, professional, and very kind!😎

Jo
Review №62

Customer service is great best gamestop Ive been to

an
Review №63

Great place to buy used games and sell used games

fr
Review №64

Ultra friendly service and knowledgeable employees.

Sa
Review №65

Good selection, friendly helpful staff

De
Review №66

I purchase Black Ops 4 I cant play the game went back to the store GameStop and try to take it back and they wont let me

Sh
Review №67

The man who works days here has knowledge of most games and systems

Ke
Review №68

Very nice, knowledgeable, personable and helpful staff.

Bi
Review №69

Clean,friendly and local. Never had a issue with returns.

ki
Review №70

I love this GameStop an the only one I go to

Th
Review №71

Employees are super helpful and friendly!

Je
Review №72

I just love tht store

Ra
Review №73

Great place to shop.

Mi
Review №74

Who doesnt like game stop? If you or your children are games this is the place to go!

Da
Review №75

Its gamestop. What do you need to know?

Qu
Review №76

Decent Place to get games.

Da
Review №77

Its a game store lol

Ni
Review №78

Needs a little more work on customer etiquette

Me
Review №79

Best place to get games

Kr
Review №80

Great store, awesome staff

le
Review №81

Awesome service!

Cl
Review №82

Beat place to get video games

La
Review №83

Quick service

Jo
Review №84

Great Service

Ro
Review №85

Great prices and game gear

si
Review №86

Great customer service

Le
Review №87

Very nice employees

La
Review №88

I just dont giving up my games for a cheap price.

Me
Review №89

It fit for me because I have everything need from gamestop 😊

En
Review №90

A little messy and disorganized but it has the essentials.

Ji
Review №91

Poop Served in a Breaded nugget.

ba
Review №92

It was good.

Je
Review №93

Great customer service

Bo
Review №94

Great selection.

Ne
Review №95

Great customer service

Ry
Review №96

Rude staff. Website said they had product in stock which it did not. Staff was of no help.

S
Review №97

Very friendly and helpful

Jo
Review №98

They bought all my old game systems

ja
Review №99

Excellent gaming store

Ma
Review №100

Staff push extras and not the kindest

Information
4 Photos
100 Comments
4.4 Rating
  • Address:22461 Gratiot Ave b4, Eastpointe, MI 48021, United States
  • Site:https://gamestop.com/store/us/mi/eastpointe/1648/eastbrook-commons-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 586-774-5076
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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