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Metro Detroit Phone Repair - Eastpointe, MI
18136 E 10 Mile Rd, Eastpointe, MI 48021, United States
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Metro Detroit Phone Repair - Eastpointe, MI
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sh
Review №1

I brought in a friends phone to get the cracked screen repaired, the young man peeled off the protector & said its not the screen its the cover & those are $10. He could have easily cheated us and taken the money for the repair but he was honest. I was so impressed with his honesty and professionalism. I highly recommend this store for anyone who needs a repair, you can go there knowing he isnt going to try to cheat you. I give 5 stars *****. What a great place & a great person!!!!

De
Review №2

I completely shattered my phone (still received messages, calls, etc. but couldnt see any anything). They fixed the phone in 20 min. for a reasonable price. Extremely happy I came here opposed to going to the Apple store. Highly recommend!

Ma
Review №3

I’m so happy my iPhone watch work good, it’s hard for me to pair because I forgot my password and my old phone already gone and I got my new phone, the staff so kind and good he fixed it for me, now my I watch works good to my iPhone I’m so happy today 😘😊Thank to the staff 😇it’s highly recommended that place for fixing apple product 😇

Fe
Review №4

The youngman was very helpful. But could not help me at that time.

Ra
Review №5

Great customer service! Tried super hard to fix my phone and even though he was unable to i was able to get a refund. I could tell her was genuinely sorry he couldnt fix it. Super cool dude/manager! Will bring my other phones here

Te
Review №6

I had water damage to iPhone. I worked with zack I had to come back because of a speaker problem in which Zack quickly resolved. However, I came back with 6 months of my screen warranty because of a cracked screen without any outside force. I was turned away without service because I did not know their policy. They did not honor their warranty because of stipulation. I paid for a service and product and receive faulty product. Now I stuck with a cracked screen I paid for. The professionalism is out the window the corporate structure is questionable. I reached out to a Henry who is district manager who did not even respond. Please save your money.

Li
Review №7

Excellent service fixed my phone on time the store is the best thank you thank you thank you!

Ch
Review №8

I worked with Zack and he resolved my issue very quickly in less than 5 minutes thank you!!!

Te
Review №9

DO NOT GO HERE. Save yourself the trouble and money!!!! I bought the so called official apple screens and MY IPHONE IS OVER HEATING AFTER 2-3min of use. Then my iPhone screen just stopped workin all together. My sons iPhone SE finger print stopped workin a day after repair.

Br
Review №10

Highly recommend going here.Dropped of my daughter’s iPad and within 3 hours I received a call to come get my stuff not only quick but the best prices in town. I called every place within a 30 mile range and no other place could even come close. When you go ask for Zac he took great care of me.

Ch
Review №11

Just got my iphone 11 repaired after shattering it last night and wow, fast, efficient, prices most definitely reasonable as well.

Ch
Review №12

Super nice staff! Very knowledgeable, reasonable and quick! Will totally go to them again!

Gr
Review №13

Guy fixed my sons iphone 11 in 20 minutes with a warranty at a fair price total cost less than 120

Be
Review №14

Great same day service. Fair price! Nice helpful staff.

Do
Review №15

Great place fast friendly service

Br
Review №16

Honestly super happy with the customer service here.

Ch
Review №17

Walked right in and got my screen fixed in only 15 minutes. service was great and professional. price was also the lowest I could find. would recommend!

Br
Review №18

The people here are very nice and cool and the jobs are super quick.

Ms
Review №19

My 10 yo granddaughter needed her iPhone screen repaired. After much research, on her own, she picked this place. The gentleman was very nice and explained everthing to her in detail. The repair price was reasonable, which included a screen saver, and she was also able to purchase a case with her Christmas Cash. She was so impressed with the service she had to go back in the store and let him know.

Mr
Review №20

I highly recommend. The owner is very knowledgeable and transparent about the condition of the device. Prices are reasonable for the average person.

Sc
Review №21

The experience was fast, sufficient for my budget, and he was super easy to work with! The customer call experience was pleasant and so was the face-to-face experience. My phone died in the process and he plug my phone up for to charge, without me having to say so. Also my insurance person called and I was able to handle my business and not feel rushed about doing so, while needing to get my phone fixed in the meantime. I definitely would recommend this business to anyone who needs to repair their screen to their phone. This was the cheapest price that I called around and found, and I was able to get in outer case for my phone at a really good price as well. Also the repair time he was quickly done, I have no complaints. Come here! Im not a person I typically do reviews, but he definitely earned it.

Sh
Review №22

LET 👏🏽 ME 👏🏽 JUST 👏🏽 TELL 👏🏽 YOU! This place rocks! Especially the employee, Lee. He’s the man!!! He got my phone repaired in under 15 minutes! Good prices, great company. Highly recommend!!

Co
Review №23

Marty was quick and professional. He fixed my phone multiple times after I’ve dropped it and it’s always worked perfectly after. Very fair pricing too. Would recommend.

8
Review №24

Worst place, all the good reviews are fake, they hired a third party company to make that fixed, was pretty much robbed of my money. Be careful, this place is fruad.

Pa
Review №25

The guy put a new battery in for a lot less than what I was under the impression it would be.🤗 30 day warranty to boot.

Sc
Review №26

Lee is the man. I had a shattered iPhone XS Max screen. Not only did he quote me the best rice, but the repair was done in 10 minutes. You literally cant beat that. Plus Lee is super friendly. Hopefully I never break another phone screen, but if I do I will be coming back to this place! 10/10

Da
Review №27

Maaan lee is the best!! Had my iPhone repaired in 20 min! Thank you so much definitely would recommend this place! (I got you on that promise lee😉)

st
Review №28

The rep was very nice and knowledgeable. Certainly not used to that these days. When l returned a week later, the same rep remembered my name. I do recommend them for all cell phone repairs!

Br
Review №29

Went in on a Sunday at 1130 am. Walked out at 12 noon with a new screen for my I phone 7. Very polite and professional. Would recommend for any of your phone repairs.

Je
Review №30

I needed my screen fixed. I had stopped at 4-5 places in the roseville area and Clinton twp area. I needed it repaired quickly for trade in purposes. Every place I went said it would take over a week and even then they couldnt find the color I needed (blue). These guys found it no problem! They went out of their way to get it done and here is the best part...they were nearly $100 cheaper than anyone else. Its worth the drive wherever you live. These guys did ask to leave a review but they should. I think many will feel the same way.

ke
Review №31

Came here to get my phone repaired today because the charge port wasn’t working and the guy working cleaned it out real well and fixed the problem no charge. Awesome and speedy service. Highly recommend. This is the second time using this specific store and nothing but quality.

Sh
Review №32

First and foremost thank you so much Anthony for all of your help! I called around to almost every repair shop and they all were not able to help me with my IPhone 6 S plus because they would have to order the screen. Not just that either.. They all charged almost double what I spent at Motor City Phone Repair. When I called Motor City Phone Repair Anthony answered and told me he could get the job done in 20 minutes so I said I was on my way! When I got there he also guided me through all of the different cases available and after I made my choice he even offered to put my case on for me!! Such a gentleman. Such a refreshing encounter. Thank you again Anthony!

Je
Review №33

Fixed my phone like new

Er
Review №34

Quick service and great pricing both times I needed a new screen

Ju
Review №35

Took my iPhone 6s in for screen repair. Don was super nice and very professional. He did a great job repairing my screen and the price was reasonable compared to buying a new iPhone. I would definitely recommend Metro Detroit Phone Repair-Eastpointe.

Aa
Review №36

Lee was great and repaired my phone screen. Phone works great now, thanks!

ma
Review №37

Used many other places. Definitely the best service here. A+++

Na
Review №38

Theyve helped me get my phone fix twice now, and they done a great job. I would recommend anyone going there.

Ka
Review №39

For anyone writing any negative reviews about this place I GUARENTEE you this is FALSE! I am positive anything negative about this place is out of their control and if they were able to do anything about it they would go above and beyond to do so. I have been here multiple times after getting horrible service at any other repair shop I have been to. I have dealt with multiple employees at this location and regardless of who has helped me whether it has been Chris, Marty, or Tyler they have all been so kind and have all been able to help me in the same manner with giving me deals for being a returning customer, quick service, and never any issues with my phone after being repaired. So if you are thinking of getting your phone repaired and do not want to get hustled I highly advise you do give these guys a shot. I promise you will be highly satisfied with this choice.

Ja
Review №40

Very great experience. Chris quoted me a time of 10-15 minutes and got my phone done in about 5-10. Amazing pricing compared to other stores I had called and great customer service. One of my better experiences with phone repair. I really appreciate it Chris ! Def 5 stars HIGHLY RECOMMEND MDPR. Chris will look out for you

Ro
Review №41

Chris was very fast and efficient with my repair. He quoted me a price over the phone and stuck with it no hidden fees. I give him 2 thumbs up. Great professional experience in a long time.

Ja
Review №42

1st off Id like to say that when I called in the gentleman Chris was very helpful in talking with me to find out what I needed within my price range, after I was sold on his business I went in to get a screen and battery for an iPhone 6s Plus... He then came out to tell me that the price would be cheaper because the phone was in fact a 6plus not 6s plus(he didnt try to hustle me). The service was fast(15/20mins) and the quality of work is excellent. I suggest everyone check them out before deciding on a repair shop.

St
Review №43

Super fast, changed my iPhone X screen in about 10 mins, very nice guy too.

Di
Review №44

Lee helped me out and it was awsome. Fast service, was the price i was quoted, my phone looks brand new. Id definetly recomend and id give this man a raise. Best phone experiance you can have by far if your stuff breaks. They have alot of referbished phones for great prices and im sure they work awsome because my phonea great.

To
Review №45

I shattered my screen and went into this location to get the repair. Service was excellent. Thank you Leroy for the great service!

Zh
Review №46

Awesome service, I would recommend this location ONLY. My IPhone wouldn’t charge . I really thought my phone was done!! The guy I can’t remember his name but he was very honest on what the issue was .Something weird was going on with the charger port and the guys there stayed after Hours wouldn’t stopped trying until it was fixed . Very welcoming and comfortable setting so I didn’t mind waiting either 😆

ra
Review №47

Chris was extremely helpful in pricing and efficiency. It only took about 5-10 minutes for the repair and he helped me out on a price. He even diagnosed what could be wrong with my iPad for me as well. I would highly recommend going to this location for any type phone or tablet repair!!

Re
Review №48

Came here a couple weeks ago to have the cracked screen on my phone replaced and it was done really fast at a reasonable price. I highly recommend

Br
Review №49

Great place for phone repair, just had my iPhone 7 Plus screen replaced ... very fair prices and Marty works fast, was in and out in 20 minutes, will definitely come back.

Al
Review №50

Fast service, friendly & knowledgeable!

Am
Review №51

This place is completely garbage was told all I needed was a new screen and now my phone is broke even worse and I’ve been back 4 times and they won’t refund me my money back and keep telling me to come back tomorrow.

ma
Review №52

I just walked in and he did an amazing job and so speedy and amazing price too 🙏🏼👍🏼👍🏼👍🏼👏🏼

Ji
Review №53

Fast and friendly service and fair pricing. Ive been here 4 times now, they know what theyre doing.

Ka
Review №54

This place is awesome! Took my iphone 6 in with a completely shattered screen and it looks brand new! Marty was really friendly and got it back to me really quickly. They were also the cheapest place I called. I definitely recommend them if you need your phone fixed.

Br
Review №55

Had a battery replaced on my iPhone sometime last year and it is already giving me a message saying significantly degraded and max capacity is 74%

Sa
Review №56

Great service! Nice staff and quick screen replacement! Very happy customer, beat every one elses price also. 5 stars for sure.

la
Review №57

Verrryyy quick service! and so cheap! I went to sprint store and got a price on how much they would fix my phone for and then came to this store and they fixed it for almost $200 cheaper. love this place.

Ra
Review №58

Wont lie they get it done with no games being played super friendly very adaptable environment always a good show on screen and the quality of work done there is purely excellent believe it and the prices cant be beat foreal

Ch
Review №59

Always great service. The guys a prompt with service and are knowledgeable about many aspects of your mobile device.

Da
Review №60

Great customer service!!! I have a iPhone 6 with At&T... I dropped it outside on the ground my screen shattered I took my phone in and come to find out not only did I shatter it I damaged the boards that was inside my phone so my phone went from taking a hour to repair to day which ended up turning into 3 weeks but In the mean time they offered me a loaner phone...once I got my phone back it was working then it stop working after about two hours I called Chris he explained to me that my phone was never going to be the same and that I needed a phone and to return my phone....I was pissed 😡 but Chris told me no worries I will get you a newer phone with more Gb with no problem give me a few days and about 4 days went pass Chris called me with a new and better phone then what I had....this place is one of the best phone repair places I have ever dealt with before!!!! I highly recommend this place!!!! thanks Chris

Ca
Review №61

I hour and $59 later it’s like my iPhone never smashed on the wood floor! Quick, hassle free and convenient. Highly recommended.

Al
Review №62

This is my first time coming here to get my screen fixed and I love it. Fast service, employees are professional and my screen looks as good as new. I definitely got my moneys worth.

Le
Review №63

Great service. Chris repaired my phone in 10 minutes. Good prices on additional cases and screen protectors also. I will definitely recommend this business to friends and family.

Am
Review №64

Amazing service, I will never take my phone to be repaired anywhere else.I had an issue with a screen that they had replaced for me i called them they told me to bring it back in and fixed it with no hassle. If you dont want to get screwed go to these guys.

Ja
Review №65

You will find the best price here and the service was very fast in and out in 15 minutes... They priced me for an iPhone 6 regular repair $109. Every other place wanted $125 or more. And I got a free screen protector.

Ma
Review №66

This service I got at this location was outstanding I was not sure what I was expecting because of the prices that were so cheap but wow I am completely amazed by the quality of the screen they give you I recommend that you come to this location thank you so much always leave with a smile from here I’m going to recommend everyone I know here !!!!!

Re
Review №67

Great experience, fast service, excellent customer, reasonably good price. I would most definitely recommend This place to anyone with a phone issue

He
Review №68

I brought in my iphone 6 with a cracked screen, metro Detroit phone repair had it fixed in 20 minutes. it looks great, and I didnt pay too much. I will be recommending you guys to everyone I know!

Ch
Review №69

Its a small store with a lot of cool accessorys everywhere and cases phones

Ma
Review №70

In and out, excellent service! Fixed my shattered IPhone like new! Highly recommend this establishment.

ly
Review №71

I asked, THEY DON’T MASK UP. I will else where

Ta
Review №72

Needed a new battery for my s7 edge...they were nice and very informative about the whole process. I highly recommend them!!!!

Ga
Review №73

Great service!$

te
Review №74

This place is just a glorified pawn shop. Offered me $30 on an iPad 4 in excellent condition. HAHAHAHAHA yeah right. Might as well take it out on the street and smash it if thats all its worth.

El
Review №75

Chris is such a nice guy! He was able to fix my phone, good as new in about 10 minutes. I would highly recommend!

An
Review №76

Friendly knowledge Staff and excellent customer service. Chris went above and beyond making sure my phone was taken care off definitely go to the guys for all your device repairs.

Ga
Review №77

Professional, courteous and reasonable price to replace my broken LG screen.

Ho
Review №78

Great friendly business every helpful and respectful highly recommended

St
Review №79

Great job marty!! he fixed my phone within 20 mins and for a great price best in town with excellent customer service skills!! Two thumps up Marty

Bi
Review №80

Service was great the guy was knowledgeable and I think he gave us a pretty good price

AC
Review №81

Every time I come I receive excellent service. Friendly employees also quick and efficient work, would recommend to anyone in need of a fixed screen.

Ja
Review №82

Wow! This place is amazing! Had my phone fixed and back in my hands in minutes. Marty is a great guy and I would recommend this place to everyone!!!!

Ch
Review №83

Best phone repair service ive ever had! Beat everybodys prices and also had great quick service. Would not recommend going anywhere else. This is the place to go !

Ju
Review №84

DONT GO, DONT GOAbsolutely horrible took over 2 weeks for the screen to get mailed to the store, still not in. Told them I wanted a refund and when I got to the front desk, there was no one there. Took about 5 min of me knocking on the counter and yelling for help before they came up front. I thought he refunded my money but I checked my bank and he took out more money. So I paid full price for a tablet thats not even fixed and going to have to take these jokers to civil court to get my money back. Absolute joke this place.

Mi
Review №85

Good customer care. Quick service and the price is the cheapest around. Thanks Marty

Ke
Review №86

Technician was very knowledgeable excellent prices and I will be back here again to have a screen repair it on my other iPhone six I cant believe his prices other phone store in Roseville wanted 150 to repair my screen outstanding prices here

Fr
Review №87

Dude was quick. Fair prices

he
Review №88

Highly recommend. Lee is the man !!!! Give him a RAISE!!! Saved me a ton of money, thank you!!!

Ch
Review №89

Quick fast.Great service IPhone repair 15min

Ro
Review №90

Great place to get your phone repaired. Service was fast, quality was excellent and S5 phone looks like new again.

Ok
Review №91

This place is complete garbage. 95$ for a screen that didnt work. I come back and get it replaced.. and then that screen stops working. Going back today hopefully 3rd times the charm. Save yourself the stress and go somewhere else.

Sa
Review №92

Best phone repair, quick and easy, best prices, and they honored their warranty with no issues!!! Been here 3 and was happy with each expierence!

Me
Review №93

Really nice people, always willing to help the best they can, fast service and great prices. Have been going for all my family’s phone needs since they opened

Sh
Review №94

Sold my Lenovo PC here for good amount. Plus, they always come thru for computer accessories cause I was in desperate need for an MacBook Pro charger extension cord. Best on east side for sure!

Ad
Review №95

Excellent Technical service ok my iPhone, great Customer care. Truly the best in the area, also for conveniente pricing. Dont look any further, its the best.

S.
Review №96

Tyler was awsome and very helpful with my IPhone fix. Finished before time stated.

Ti
Review №97

Cleaned out speaker for FREE!

Sh
Review №98

Great people need it fix quick n cheap n they got me in n out with a screen protector and an phone case all under 100 bucks

De
Review №99

Omg!!! This is the place to get your cell phone repaired at! Called several places, even went to Apple. Dollar for dollar, come here for your repairs!! Friendly, fast and flippin great price!!

Da
Review №100

I took my broken I phone 6 plus to this place and not only did the manager explain everything to me he also had me sit in the lobby and had it done in 15 minutes! They have amazing prices and I will definitely be back in the future if needed!

Information
25 Photos
100 Comments
4.5 Rating
  • Address:18136 E 10 Mile Rd, Eastpointe, MI 48021, United States
  • Site:http://iphonerepaireastpointe.com/
  • Phone:+1 586-533-2398
Categories
  • Cell phone store
  • Cell phone accessory store
  • Computer repair service
  • Computer support and services
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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