Shanice was awesome. She made things convenient for me. She showed me the unit things were nice and clean, explained every thing to me. She was so kind . The coworker in the office also very friendly.
Leo was amazing! He was knowledgeable, helpful and was an ease to work with. The storage facility was extremely clean abs you can tell that Leo takes pride in what he does.
Extra space storage is very good on service nd leo nd the team r the 1s to c 4 help yes sir an a 1 team.
SHANICE & SHANDA are remarkable assets to this business. They work in tandem to provide an efficient and welcoming environment and atmosphere in rain or shine. Their willingness to provide helpful information and pleasant support is unmistakable. Communication is clear, reasonable and spot on. They give advice, rules and unquestionable proficiency. EXTRA SPACE IS INDEED FORTUNATE TO HAVE REPRESENTATIVES OF THIS CALIBER ON THEIR PAYROLL.
Excellent service excellent experience Shanice at front desk was amazing I hope everything also be the same in the place.👍
The nicest people to work with when the rain hit hard a couple weeks ago the lower floors was flooded in they moved us up to higher floor in took care in made sure all was right
Leshonda the store manger and Shanice were super helpful and supportive. This facility is CLEAN!!!!! I love the easy access and hours of operation are great! I’m happy I chose them to store my merchandise 🐝
I really appreciated being fully informed by Shanice of the ins and outs regarding pricing, sizing, and the security of my storage space and personal items. I was given several options and fantastic rate for my unit and would definitely recommend Extra Space Storage as the place to store all ones belongings!
The one in elizabeth is awesome.. its Always well maintained, customer service is always above and beyond whats expected, hassle free environment coming in and out, if i get close to the time to pay my bill, the reminders are nonchalant and friendly then the transactions are as painless as possible- over the phone or in person. Today i upgraded to a bigger unit but ive been meaning to leave my opinion about This place for months. If youre looking for a spot, Elizabeth Extra Space is it!!
Good storage spot reasonable rates.
Shonda and Shanice were incredible. They were ready to show us the Spot available for the trailer and explained their terms and conditions. Shanice was able to sign us up and verify that our access code were all working in a very professional and timely manner, which to me is everything. Thank you ! 5 Stars all way! Highly recommended them.
Friendly staff, and was quick. In and out. A little pricey but well kept.
Ms. Collins, made me feel so welcome.. she handle everything from reserving by phone to setting up my storage unit. Excellent help and very knowledgeable. The staff also shanice very nice and welcoming. Im so glad I chose this office.. I will recommend family and friends. She a great asset to your company. Need more people like her. Thank you Leshonda and Shanice.🙏❤
I had ran into a lat minute issue and had to cancel my lease for 2 units on the move in day. The staff at Extra Space Storage was very helpful especially Shanice. She is making sure I receive a full refund for my deposit and 1st month on both units. I really appreciate her attention to detail and willingness to help me out. I would defiantly use and recommend them again in the future because of this. Thank you!
Shanice is a very bright person great hospitality customer service skills the perfect person to talk to when going to extra space storage☺️
Very convenient, clean and reasonably priced.
Friendly staff, Leshaona was very helpful and polite. I will definitely come back here in the future.
I’ve dealt with a couple of different locations but this location is the best. The staff is extremely friendly and helpful. Every single time I walk in I am greeted with seconds. The facility is very clean and organized. There is amble space to park and unload any items you want to store. I would definitely recommend this location if you need your items stored.
By far my best experience with a storage company. LaShonda was super friendly and courteous, and helped me with my move in experience. She truly went above and beyond when she lent me a few tools to help me fit my furniture. Facility was very clean inside and outside. They are on it on Magnolia ave.
I would recommend this place to friends and family. Very friendly and helpful
Great Customer service wonderful care by the two young women in the front office. Respectable Pricing and one stop shop for my needs. Definitely would recommend to others
I know that this was the storage spot for me when the manager wanted to make sure that I knew where the unit was and slowly explained the pricing and how a storage unit works. I just moved back from the south and to think i would have to re adjust to the mean people in Jersey but the staff here fixed that and I Thank them for taking their time out to make me feel comfortable about using this storage place i would recommend coming here
Amazing experience will recommend to anyone !!!
LeShonda Collins was very friendly, helpful and knowledgeable. We purchased a unit and are very satisfied with the service. Great Job!
I want to say is that Leshonda was great, she was patience, showing me all the different storage.Great customer service
Amazing customer service! LeShonda helped us and was amazing! Extremely polite and really informative. We left extremely satisfied with the service provided to us.
Leshonda was very professional and pleasant.I was very impressed on how she assisted a Spanish speaking family.
Shonda, the store manager was amazing and made my day so much easier. I had to change units and she made the process seamless and stress free! 5 stars any day!
It was a pleasure when I walked into to this office. I was greeted with a warm welcome and a kind smile. I also like the professionalism of the the ladies and how the took the time to give me exactly what I needed.
Great service. Im very happy renting a storage unit from them. I highly recommend.
Place is nice and cleaned. Shanice was a very pleasant and attentive lady. Thank you so much for your help!
Shonda was really nice and helped us with all our questions. She was patient and sweet. I would definitely recommend using extra space storage in Elizabeth. It’s clean secure and the staff is great!
Very happy with my experience, Shonda was great and helped me with every step along the way, making it a fast and easy process . I highly recommend this place to anyone !
This is my third location over a three year period. I have been previously at the site by Kean University, at the site at Rt. 22, and now at Magnolia.The ladies at Magnolia were incredibly professional, very helpful, and made my transfer to their facility pain and anxiety free.The magnolia site is closer to home.But my major surprise was the high tech in the building, and the off the charts cleanliness of the facility. It was so clean, not even dust existed.I not only highly recommend this facility, but I encourage you to visit the sight and see for yourself. The site used to be an armory. It is a fortress. You stuff will be well protected.Get this, they have light sensors in each unit. I’ve had units in other facilities with zero lightning. LOL.The ladies are fantastic. Give them a call.
The staff there were friendly and helpful. I was able to get the help I need and the unit is very affordable. I would definitely recommend this place to others.
My husband love the story facility and I very clean quiet and safe lots of cameras staff a very respectful
Love this place. My experience Was great. The manager there, Shanice is very nice and helpful. The faculty is well kept and secure. I would highly recommend this facility to friends and family and will definitely use them again.
Very nice, clean and organized place. The manager Lashonda Collins was very helpful with everything. The best storage place I’ve ever been. If I’m ever back in NJ, I’ll definitely use it again. 100% recommend to everyone.
Seny provided great customer service, clean place.
I called a spoke shonda who provided me with great customer service and even helped me with info about insurance and next payment date. Awesome
Although I was skeptical about this place at first, when I initially went in I was greeted by the Manager herself, Ms.Collins helped me with all the necessary information I needed and even showed me around the area and available storage units, I can say that I am happy to have taken my business year and definitely recommended for any newcomers in need of any extra space.
Amazing Experience Very Helpful And Understanding Explained Very Well What I Needed To Know And Answered All My Questions Perfectly
Very nice space at Elizabeth NJ. Excellent service. Thanks Leo for helping us in the process
It’s nice and clean over there. Great customer service. The process was quick and easy. Highly recommended.
Was treated with respect and help with whatever I needed.love it here
Staff here are great. Leshonda was amazing and very patient as she showed me various units to make the right decision. She went over everything from maintaining the units to the contract and duties as a manager. Overall great experience!!
Leshonda took care of us today and she was a friendly patient face. The services were amazing. A great experience
Leshonda Collins was absolutely amazing. From the day we started with all the papers work, anf supplies I needed to date every time I need any help. She us always willing and able with a great smile and service.
Great location. Very clean and great service. Thank you
Leshonda was very professional and very informative.
Lashonda was great real professional answer all my questions showed me a unit based on items I would be storing over all I had a great experience customer service was excellent!!!!
Service is great every time I stop by
Leo is an expert and courteous customer service representativeOur experience was top notch
Great customer service, Shonda gave me the best deal.
Very welcoming staff and easy to understand policies! Highly recommend!
The facility is clean and well managed.
They helped me and very professional. Shanice is very professional, polite and very courteous! I recommend that everybody check out Extra Space Storage.
Profesional Very helpful on point! I recommend you get one
Facility is clean.Staff is nice and knows their stuff.The ONLY thing that is annoying is other unconsiderate clients who while unloading their stuff litetally pull up so close to the building entrance that i cant even pass with a cart to bring my stuff in.out of 3 times i was there to unload i had to wait twice for them to move.i think the staff can see how someones car/lift gate is close to the entrance and could ask them to leave some space for other customers.Other than that i am glad i chose this place.
Explained the contract completely and very friendly...!! Lovely woman and I recommend her and this facility to those who need to rent storage!!!!!
Great service shanice was very helpful and nice
This is a clean and very courtesy customer services. They give us a tour and explained us all details point by point
Very professional and fast...Thnk you
Leshonda is great and she works with you. She provides awesome customer service. Definitely will use this place again!
Shonda and Shanice were very helpful! Thank you so much.
Friendly service, clean environment very satisfied
I am happy with the service and deal I got with Extra space storage. The assistant manager, Shanice was extremely patient, and very friendly. I highly recommend storing at this site, ask for Shanice when you do.
Shanice is very nice. She helped me get my families belongs in a storage unit with no problem. Shanice saved the day.
Very nice and clean staff has great customer service
Did everything virtually, quick and easy.
Great attention ...!! Good service
Shonda was awesome and very patient also make my life much easier with the entire process.
Lady was very respectful, funny & helpful ! Great service I’ll definitely recommend this place to other
Shanice was a big help and made moving my things so easy im a father of 3 and had to get my kids from school she made the process so quick and my storage unit looks so clean im thrilled i will definitely be telling all friends and family to come see her here thanks doll
Beautiful product
Professional and nice
Shonda took her time in explaining details accordingly, good customer service. Thank you!!
Good store
Excellent service
Great services 👌.
Shanice and shonda are amazing ! Great customer service!!!
Shonda is amazing !!! Very friendly great customer service
Very helpful and informative!
Staff is great
Great experience!
Very Professional & Polite
Excellent service
Servicial y limpio. Bueno para guardar tus cosas importantes.
Good
I am delighted by the space that I have rented and I like it because I can have early access to find any tool I need and very good price thanks