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GameStop
2733 Emerson Dr, Elkhart, IN 46514, United States
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GameStop
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Ja
Review №1

They didnt have PS4 controllers in stock. Not many PS3 games from what I saw. The cashier apologized profusely for not having PS4 controllers. He was very polite despite that and made our shopping experience quite pleasant.

Ar
Review №2

Dont buy any console from this store cause if u want to return it even the 30 days policy wont accept back I prefer go best buy

Jo
Review №3

Great and friendly customer service! Very knowledgeable. Have any questions they can probably answer them.

El
Review №4

Was in a hurry and kind of moody when i stopped in the Employees were very helpful and made sure I left with a smile on my face thank you

Su
Review №5

I am buy and sell so many game here. My boy he love them too much he little chuby and play so often. He smart and no make trouble so I enjoy he at home more. Price a little high, need to better discount old customer.

Te
Review №6

Great spot the husband loves going in and looking around learning new things about whats new coming out and gamer tips from the workers there..

Mu
Review №7

Nice small set up.... But still have everything u should need 2get up and playin.... With points system a added bonus.

TK
Review №8

Bought a steering wheel on 5/12 for over $400. I specifically asked the worker what the return policy was and he said 31 days. I tried to return on 6/1 and the counter employee called the manager and he said the return policy is 7 days. Refused my return. Not sure which employee is at fault, but they definitely need to all get on the same page.

Br
Review №9

Great employees

Br
Review №10

Stock is mostly picked through and very low. The staff is super friendly and helpful though!

Jo
Review №11

It was a good time in the gamestop. I look forward to the upcoming changes with the Microsoft deal.

S
Review №12

It went fine. Grandson wanted a new controller for his Nintendo Switch and they were able to help us with any questions we had. We ended up buying one and he says it is great. Never had a problem at this store.

Ja
Review №13

Love this Gamestop. They really will try and work with you. Theres two employees specifically that always seem to go above and beyond to help the customer and that alone always makes me want to come back. Also they are very honest when it comes to their knowledge on a title and will give reliable reviews. 100% recommend.

An
Review №14

The staff are informed and there is a great selection with great prices. I recommend this location. The deals and promotions are frequent and can save you a lot of money. Overall I couldnt recommend this gaming store enough.

Te
Review №15

Staff is always extremely knowledgeable and helpful. Never seemed annoyed by any questions I or my 7 year old has. Love the game mechanistic. Favorite place to shop for quirky kitchen supplies

Ad
Review №16

Good place, I’ve bought many things here, probably the best GameStop around.

Ch
Review №17

Rude poor selection, why is the business still open?

Ju
Review №18

People are always very knowledgable and friendly.

Br
Review №19

Staff here is always nice and fun to chat with. Aside from that, it is your standard Gamestop

Mo
Review №20

Cool

Ch
Review №21

I love it!! The people are extremely nice and helpful. The prices are spectacular!!! I never buy games or gaming systems anywhere else. They have really good special deals. On new or used or trade values.

St
Review №22

Service very good n helpful

AP
Review №23

Not once have I had bad customer service at this GameStop!

Ka
Review №24

Ok if you want to purchase is a quick transaction but if you want to sell it takes forever. If youre buying the staff is great they want to help you but again if you are selling they are are these yours, they want more information than other pawn shops!

Rh
Review №25

Had just what we wanted at a great price!

Pe
Review №26

Knowledgeable stuff, very pleasant shopping experience. Especially considering that I went to shop on Saturday right before Christmas.

Ra
Review №27

The service was great but the store was very small. I felt cramp and could barely move around without bumping into something or someone. There was nothing set up to form a line at the registers everyone was kind of just cramped up asking one another if they were in line or not. This is by far the smallest GameStop I ever been in. I wouldnt recommend going to this location during a big sale or event unless you dont mind being shoulder to shoulder with people.

li
Review №28

Love this game stop...I just moved fro phx and I always go to game stop for my gaming needs.staff is awesome

Pa
Review №29

If your a gamer why wouldnt you love this place. Im an Origional gamer. I have been playing since they first came out with a video game.

De
Review №30

Super friendly service

Ma
Review №31

Great staff. Customer service is good. The only reason they dont get 5 stars is their trade on values. To only give someone $15 for a game and then turn around and sell it for $40-50 plus isnt acceptable.

Nk
Review №32

Really friendly staff. I didnt feel pressured to buy items. When I asked to look at the discs before I purchased them it was not a problem. The atmosphere in the store is very laid back.

Sa
Review №33

Very helpful workers. Even when busy made time for me . I didnt feel like I was a bother. Helpful with finding games and knew about all the different games.

Ja
Review №34

A small store, slightly over packed with non gaming items for sale. The employees are pretty knowledgeable, and they do a good job at trying to find you a good deal. Can be a tad overzealous with offering pre-orders, warranties, ect. But thats the GameStop way, not an indictment on the individuals that work there. I enjoy going to this location and usually come out with what I was looking for.

Am
Review №35

Always have what I want and staff know what they are talking about

Mi
Review №36

Great place to get new games but a little pricey on used games and gaming products.

Mi
Review №37

There are several decent independent game shops in the area worth shopping at. But when what youre after isnt there, GameStop is your next best bet. Trade-in value on most stuff is ~40% of MSRP if thats what youre after. Also, dont get any warranty Plan. Ever.

Wi
Review №38

Great

Cl
Review №39

This is my local store. The employees are always nice, and put up with my kids touching everything in sight. Lol

Za
Review №40

Didnt stock well for black Friday. They could of told us how much they had instead of having us wait in line to be told they dont have any.

Ro
Review №41

The staff was friendly but I just dont like the fact that you can buy six games worth about 120 bucks and come in here and only be able to trade it in for a third of what you put into it. Makes going there for games an irresponsible thing to do for a gamer like myself. They also take a long time to do what I could do in like 5 minutes.

Zo
Review №42

I know it has to do with the small space but could use a bigger selection for other games apart from Xbox and PlayStation other than that great place nice section for clothing and other merchandise friend staff

Br
Review №43

Great selection for many gaming consoles

Sh
Review №44

Decent, helpful employees, very convenient location.

Ko
Review №45

Been going to this Gamestop with my dad for years. Nice employees they seem friendly. Only reason I wont give them 5 stars is because of all the shady things Gamestop makes their employees do for sales, along with their less than pleasurable trade in offers.

Sk
Review №46

Drew and the one lady here are awesome !! Its my favorite GameStop ..they really care and treat you well !!

Pe
Review №47

Best place ever,great customer service

Ro
Review №48

Awesome place great friendly staff

Do
Review №49

You a gamer? Good. Just make sure you bring your Id if you want that copy of assassins creed.

Er
Review №50

Good atmosphere, but needs to learn how to answer the phone. Got put on hold for over 20+ minutes now they won’t pick up.

Da
Review №51

Good place to get buy games and trade and sell

Lo
Review №52

Its was really great they were very helpful I have no complaints at all this is a really good group of people

Ca
Review №53

Good prices. I didnt find Dan TDM there though.Its a utube personality thats currently popular.

Ka
Review №54

Nice little place and really helpful staff

br
Review №55

I really hope game stop make things right today after being totally basically ripped off by them tonight!! 1/9/2020

Mi
Review №56

I bought a used controller from them, left stick didnt work so I took it back and replaces it for another one, this one had connection issues. Returned it for another one. This one was constantly scrolling up so I took it in for the 3rd time and they were out of black ones so they told me Id have to pay the difference for a white one. Only 10 dollar difference but its ridiculous, pretty sure I payer 3 times that in gas by now.

Al
Review №57

Great selection and reasonably priced. Great customer service

Sh
Review №58

This store is awesome, sometimes alittle under-staffed but for the most part its alittle bit smaller then most of the GameStops in the MICHIANA AREA, so it is alittle more personable this way, id your a regular they get to know you, they dont try to push you into a sale, there always stocked with the latest games and arr very courtesy, thoughtful, helpful, amd AWESOME!!! KEEP UP THE GREAT WORK THERE!

Ga
Review №59

I LOVE this shop. Everyone is SUPER FRIENDLY and always so HELPFUL!

L.
Review №60

I have always had help and questions answered here, crew here is very game tech savvy.

je
Review №61

One of the best gamestops around nice staff a d very friendly. Only weird thing no matter when you go its always freezing cold in there.

Ch
Review №62

Sales representatives are always helpful knowledgeable and polite at every game stop I have been to so far

Co
Review №63

Good place for new n used games the woman clerk is very knowledgeable about game consoles,

mi
Review №64

Good place to find video games at a discount.

Te
Review №65

They are good but they just end my calls

Un
Review №66

The service was good they seem to know a lot of whats going on in the gaming industry

Ar
Review №67

I have been made fun of by an employee in this store when I mis-spoke and accidentally stuttered, and 6 months later I swear the same woman (was not wearing a name tag) jacked up my xbone plug somehow and refused to even turn on the system. I took it home, plugged it back in, and it never made a sound. I then took it to my gamestop and they took it in a heartbeat. No issues, no sounds, and they actually turned on the system. When I left too after being upset for her not even turning it on, she said in the most sarcastic voice possible, have a nice night. Employees like this woman are the reason that gamestop is in the shape they are in now. I will never step foot in this gamestop again, and its in my hometown. Pathetic.....

Be
Review №68

Friendly and Helpful staff. Knowledgable and always a good experience at this store location

Aa
Review №69

Always helpful and knowledgeable.

An
Review №70

Quality staff friendly and helpful. Decent selection for a small store

Ch
Review №71

Awesome sales, found some old school Nintendo

Ad
Review №72

Really good costumer service!

Da
Review №73

Easy to find stuff, helpful staff.

ro
Review №74

Always give great deals, always looking out for their customers. I go there just to browse and always end up buying

Ki
Review №75

Great games, great gaming products, Definetly recommended!

Jo
Review №76

The guys that work there were very helpful!

Po
Review №77

Drew is a great man and an excellent store leader. He cares about his guests and staff.

Ja
Review №78

My boys luv gamestop, especially this particular store

Br
Review №79

Great customer services... Lots of quality stock to choose from .

Ti
Review №80

Plenty of goodies here for gamers

De
Review №81

You have every video game invented.You are awesome

Ma
Review №82

Good games good prices

Ni
Review №83

Should be called LameStop. You pay $20 on a used game but you trade it in for .30, seriously

Ra
Review №84

I have never had a good experience at a GameStop. Rude staff, or overly arrogant staff. Just dont waste my time anymore.

Ja
Review №85

Good place to get used games for my sons Xbox one.

Aa
Review №86

Great selection of games and nice people

Tr
Review №87

Very helpful, extremely knowledgeable!

se
Review №88

Kinda small, but really nice place only 4 stars cause its super cramped.

Fl
Review №89

Good deals on used games

Br
Review №90

Extremely friendly and knowledgeable staff

Tr
Review №91

Always been friendly and helpful

El
Review №92

Nice and helpful employees

Jo
Review №93

Manager knowledgeable and clean store

Sp
Review №94

Went in the store the other day to sell my old phone. Was a Little busy. I waited in line for about 15 minutes and then got to the counter to trade the phone in, I was told by the person at the counter that he would not be able to trade the phone in because he didnt have time and then immediately started helping the next customer, its a little ridiculous I waited in line just like everyone else and I wasnt helped. I will never return to this GameStop again.

Ki
Review №95

Best games

Ed
Review №96

Great Customer Service

Ja
Review №97

Very helpful. .

Be
Review №98

Decent gamestop.

Be
Review №99

My son absolutely loves this store

Ja
Review №100

Little expensive for used ideams

Information
14 Photos
100 Comments
4.3 Rating
  • Address:2733 Emerson Dr, Elkhart, IN 46514, United States
  • Site:https://gamestop.com/store/us/in/elkhart/5330/northfield-plaza-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 574-262-0515
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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