My wife and I absolutely love our new plank vinyl flooring! It makes our house look brand new. The installation was completed quicker than we could have imagined. Our supplies also came in much earlier than we were expecting. We would recommend Jack Laurie to anyone who is looking to change their flooring!
Everyone at the showroom was super helpful and our sales lady was amazing and knowledgeable. Plus she really listened to what we wanted and I absolutely love the carpet we chose!Also the installers were absolutely fantastic, andvery flexible with the scheduling! Thank you!
Ashley has been very wonderful to work with! Communication has been great and quality of workmanship has exceeded expectations!
The vinyl plank floors look so nice and the installers did an excellent job. Romney coordinated everything so well that the entire flooring job went down perfectly. Jack Laurie Flooring was recommended to me and I in turn highly recommend them for your new flooring.
I was kept informed when the flooring was going to be received along with the install date and time. This was a repair and new install. The repair was due to a water leak under the concrete slab. I cant even tell that I had concrete work done. Great job
Abel, Kevin and Mario did a phenomenal job installing the floor. I was so happy with the results. They were very professional. Glad I chose Jack Laurie Home Floor Designs. Tim Dixon was the salesman and kept me informed through the entire process. Thank you.
Our experience with Jack Laurie Home Design was excellent. The product lines they offered met our needs and they helped us clarify what we wanted by sharing different products and arranging for samples to be sent to our home. When an unavoidable delay occurred for installation, Tyler quickly informed us, and then rescheduled us in a reasonable time, given the circumstances. The installers were professional, careful, and worked efficiently. They were careful when they moved our furniture and were eager to place each piece back in its correct spot. I highly recommend Jack Laurie for carpet purchase and installation.
My wife and I were very pleased with our experience at Jack Laurie. The options for our new floors were endless, but they helped us to make the perfect selection for our home. When we requested a complicated pattern to be designed into our tile, they were excited to do the work and ensured us that it would be done well.The installation process went very well. We were impressed by the amount of effort that went into the containment of dust during the demo (see pics) and the dedication to getting the job done right by the installers - Matt and Robert.The process went very smooth and we are super pleased with our new tile floors.
Needed new flooring for our home and wanted it professionally installed . I knew of Jack Laurie from my employer having contracted them years ago . My wife and I were impressed by Jacob their sales rep who was very knowledgeable about their products. We are having Five rooms finished and One is done . The installer Mario has been installing for years, job well done ! Thanks also to Lori for coordinating installation dates !!
We had an awesome experience working with Jack Laurie to install new hardwood floors. They spent time with us up front brainstorming solutions to a problem area we wanted to address, and the end result is nothing short of phenomenal. We could not have asked for a better installation team - their attention to detail, professionalism, and overall care for our home was first rate. We are thrilled with the results!
We love Jack Laurie. They replaced all of our carpet in the basement. Great price, great to work with, timely install, very impressive. We had such a good first experience that we then had them replace all carpet upstairs. Once again it was a wonderful experience. We are now hiring them to replace the tile around our fireplace. Their prices always seem to be the best. Their service is the quickest. They are also the easiest and nicest to work with.
Very professional business with excellent customer care from sales to installation and beyond.
A work of art was created by the fine team at Jack Laurie. We stepped in and spoke with Tim in sales, he worked hard to to obtain and provide very specific products not normally stocked. He tolerated many phone calls and e-mails from extremely detail minded customers. My apologies and many, many kudos Tim. Rusty dealt with product delays and additional phone calls like a champ. If you need a project manager in operations this Man could teach a master class. He organized and provided some of the most amazing craftsman for the install. Here is where the work truly shines. Jose Macias and Wences Robos are absolute magicians and artists at their craft. The fit, finish and detail of this project stands out. If you are looking for true professionalism and pride in work....Look no further than this group of craftsman.
We are so pleased with the flooring project which JL recently finished. Everyone was so accommodating, friendly and professional! Christine paired us with Amanda for the sales process. It was so helpful to have pictures of the room as it allowed her to input the samples so we could see how it would look!When the installers came, they were on time and professional! They worked around my days off.I would highly recommend using Jack Laurie Group!!
Amazing showroom and customer service. Christine and Amanda do a great job finding the right fit for what you need. They communicate throughout the entire process, so you are never left wondering what is going. Highly recommend. Best flooring company in Fort Wayne area!!
Wonderful showroom with tons of ideas. Walked in thinking I was redoing one bedroom ended up doing all three, great product and pricing. Christine made it a stress free easy process! Installation was professional and fast. The whole staff was above and beyond great to work with!
Wow! Our plank-style laminate flooring is gorgeous! The different shades of wood truly tie together the other wood tones in our house. We highly recommend Jack Laurie Flooring. Huge shout-out to Carl for supervising the job, Janet for helping us work within our budget, the wonderful installation crew, and Christine Lyons for all of her advise, expertise, helpfulness, and REFERRING US TO JACK LAURIE HOME FLOOR DESIGNS! The installation crew was very particular, careful, yet efficient. The selection of products was amazing. (My husband says thank-you for the beer, too!) The Wahl Family
Had a great experience with Jack Laurie from sales to installers to customer service. Thanks!
I was amazed at all the options of ceramic tile, carpet and wood. So many options to choose from and they helped us to look at all our options. They are quick to respond and the communication was perfect. BONUS - there installers were trustworthy, timely and paid attention to the details that matter most!
I could not be happier with my new carpet from Jack Laurie Home Floor Designs.It is more gorgeous than I expected; it has been a huge attitude boost for me to have my old bedroom carpet replaced.And the selection, buying, and installation processes were a breeze!Janet was very knowledgeable and accommodating on the sales side of things, Ashley kept lines of communication open with me on the scheduling, and the installers were very professional and skilled.It was a 5-star customer experience!
I worked with Christine and Tim to purchase some flooring from Jack Laurie! Both of them were completely professional, offered great advice and showed great knowledge of their products! I will definitely refer my friends and family to them!
We had the carpet on our stairs replaced and are so happy with the result! We replaced ugly blue carpet with a beautiful tan wool. We worked with Janet, who was so helpful guiding us to the perfect carpet selection and made the process move quickly. Tim did an amazing job removing, installing and cleaning up. Everyone at Jack Laurie was a pleasure to work with and we are looking forward to our next flooring project!
Was blown away by their showroom. Their custom tile showers are incredible! Ask for Christine--she is amazing!
I have worked with Christine and Adam and are always helpful, knowledgeable, and handle customers with GREAT integrity! Love their FLOORS and all their flooring projects are top notch. We have seen their LVP flooring designs and they blew us away. The showroom is beautiful as well. A+
What a great experience I had using Jack Laurie Flooring. They had better flooring options than all the other places I had looked. Plus, when we found that we might be short on the adhesive we were using, Tim our salesman, immediately got in his car & brought the adhesive directly to our house! On his own time nonetheless! I think it was his day off! This company has gone the extra mile for us. From the kindness you receive upon walking in the door of the showroom, to the great guys in the warehouse, I would absolutely use them again in the future. Thanks to the Jack Laurie team for helping make this aspect of our remodel a smooth one.
Great experience, thank you Lori!
Love their floors! Great installation & maintenance jobs. Fort Wayne has no better flooring choice than Jack Laurie. Excellent service to boot. Christine and Adam are fabulous!!!!
I had a great experience with Jack Laurie Flooring. We replaced carpet in our main living area, master bedroom and 2 stair cases. Their installers were great and the quality of the carpet is excellent. I would definitely recommend them.
Great product selection and awesome installers.
The quality of the work and professionalism that this company has is bar none the best that one can experience. Well worth the trip to visit for any future flooring project that you might have for your home.
We worked with Jack Laurie to replace hard flooring, carpet and tile. They have been professional and responsive in every aspect of the job from our sales consultant to the scheduler to the installers.
We chose Jack Laurie after having a leak issue in our home. Janet worked closely with my insurance to make sure we were getting the best deal and correct carpet. Janet was great with communication and we would definitely recommend Jack Laurie Home Flooring to anyone.
Christine & Adam have been fantastic to work with. Clean showroom, professional service and perfect workmanship. Highly recommend them for any of your flooring needs
Our experience with Jack Laurie Home Floor Designs was wonderful from beginning to end. We met with Adam who answered our questions and followed up in a timely and professional manner. There was a small delay with our carpet from the manufacturer. However, Adam and Christian kept us informed. Julia and her crew were wonderful in installing the carpet and helping us move furniture. We have open stairs that needed to be wrapped. They did a terrific job with the stairs and the rest of the carpeting. Julia and her crew were punctual, professional and polite. They cleaned up after themselves and took pride in their work. Finally, Adam followed up with us in a timely manner to make sure we were satisfied. We highly recommend them.
To Tim and Kevin my install crew. You guys are craftsman, we enjoyed having you at the house. Job turned out beautiful. Thanks Rusty for the assist. Tim (Dixon) Ill call when we get ready for the next phase. Job well done guys, job well done!
Beautiful showroom! Anything you can think of for your floors & walls can be found here! Love the knowledge of the sales staff and especially Christine! Stop in & visit with her!
Fantastic Show Room and Great Staff!!! I was surprised that they have several tile showers on display. If youre looking to remodel your house or building a new house, I highly recommend Jack Laurie.
Janet and the whole team makes the whole process fun and exciting. She works so hard to keep everything in budget. Great company.
We worked with Adam Kline and he made the experience easier then expected picking out our new kitchen backsplash and grout for our new home. I would definitely recommend Jack Laurie for your home projects.
We had an exceptional experience with Jack Laurie Flooring. Had our living room and 2 flights of stairs replaced and are very happy with the quality of the product and install job. The scheduler kept us informed of timeframes and was very professional. Tim followed up with us after every interaction to make sure we were satisfied and even came out personally to touch up some spots with our wood.
Carol and I recently had the Jack Laurie team install new carpeting in our family room. The experience from sales to installation was great. They were on time, well organized and delivered a super product. The project was an excellent experience.Thanks. Ken and Carol
They will work with you they were on time. They do a wonderful job they do above and beyond work.
Every time a friend comes over and sees our new floors, I tell them Jack Laurie did them! My husband and I couldnt be happier with the finished product, but we were most pleased by the service we received through the whole process of getting new floors. Adam Sholl was our initial contact with JL, and made us feel like family at our first meeting. Adam Kline helped us stay within our budget, choose beautiful, high quality LVP, and stayed in touch with us until the project was complete. Lance made sure that every detail was finished with excellence! We will recommend JL to anyone who needs new floors!
Tim Dixon was very helpful and always available throughout the project. The installers were efficient and very professional. Fun group to work with.
I worked here a few years ago. Such a caring, talented staff. The company was very selective with the quality of flooring they allowed in their showroom.
From the selection, to the coordination, to the introductions, to the installation on flooring for both our home and business, there are few companies that have the staff and integrity of Jack Laurie. Every time we work on a project, JLG is always a trusted partner.
Very nice and friendly staff. Knowledgeable on their product which is reasonably priced.
Jack Laurie provided the professional consultation, product sourcing, and installation that have left our floors looking brand new since the summer of 17. We are constantly spilling dye, water, and food items over the floor and it holds up despite the wear.
Unfair treatment to employees. Really dont recommend supporting them.