Such a professional, kind & courteous staff. Dr. Kim is so patient & is more than happy to answer any questions. They truly make you feel like more than just a number at this office and take the time to get to know and appropriately treat each patient. They are the best and I highly recommend. I won’t go anywhere else for my eye care.

I’ve been going here for years and I would definitely recommend them for anyone looking for an eye doctor. Dr. Kim is amazing at what she does and her staff are always very friendly and professional.

Well I was excited about trying this facility until it started getting weird. I needed new frames and RX glasses so naturally, I wanted to try them on to see which one’s looked best. They would not let me pull my mask down even a little to see how they looked on my face! Twice the lady freaked out at me. How am I suppose to see how they look?! Very frustrating. I was treated like I had the cooties. Not fun.

Cant imagine it being any better. I always enjoy my visits there.

I took my 6 year old to his first eye appointmentand they were very helpful and took the time to explain everything. My son felt very comfortable and liked the visit. They were following all guidelines for COVID-19 (wearing masks/sanitizing etc). Overall a great experience. We’ll be back.

Great staff!They went above and beyond for my needs. The doctor is very informative and made me feel incredibly comfortable. The front office ladies are amazing!If you want a good eye doctor who listens and takes the time to look at different options for you. This is the place to go!Happy Customer 😁

Very professional Business with safe customer service. Dr Kim is good @ explaining Eye tests& results for future..All office & nurse staff very nice& courteous safety for all customers.

Very profesional, polite, inviting, reliable, with no pressure. Very warm environment. Vrey pleased.

Wonderful and very informed staff! Have gone to other doctors who failed to properly diagnose my vision. Here, they were able to truly help me with my condition while being funny and polite. Also a wide range of frames to select from for all.Went during Covid and their procedures make sure that all are comfortable with minimal contact.

Dr. Kim and her staff are caring people.

Dr. Kim is the best. The entire office is professional and makes you feel like you’re a part of the family. Every year, when I take my daughter to pick out her next pair of frames, the staff are quick to help her pick out glasses that will both suit her and fit her properly. I’ve been going to her office for over five years, and will continue for the foreseeable future.

Ive been getting my eye exams and glasses from here for a few years now. The staff at this office is extremely friendly and helpful. My glasses broke today and they were able to fix them in no time for free.

Very fast and nice! Absolutely loved all the staff and doctor!

WASTE OF TIME !!!Nothing is explained in the Groupon like it is explained in the place of service & you will still come out of pocket with almost $200 bucks smh

Dr Kim is one of the best out there! She remembers all her patients and is very personal with her patients! I have been coming here for years and won’t go anywhere else! Theresa was amazing as always!!! I’ll see you all in 10 days for my new glasses!!! Yay!!! Theresa, girl, thanks for ALL you do to help with my glasses!!! ❤️❤️❤️

Dr Kim was great working with my six year old and making her feel comfortable throughout the visit. Dr Kim also took the time to explain her finding with a good plan for future visits and expectations.

Every time I go to Premier Eye Care I am greeted by experienced, informed and kind professionals. I rate this facility with 5 stars +

I must say that over the years for my eye care Dr. Kim and her entire staff are the best in their field. They are like family and treated me as a member of the family. Dr. Kim is extremely knowledgeable in her field and has absolute care and compassion. I highly recommend Dr. Kim and her staff for your eye care!Jake Squibbs

Dr. and staff were great, friendly, made visit easy, very informative and very knowledgeable. Definitely recommend.

This place is awesome Dr. Kim and the whole staff took there time with me and my special needs for my contacts and glasses, they were very patient and went well above and beyond to get my vision corrected and comfortable, my last eye care place I went to for years and was very faithful to had me feeling rushed and wasnt taking there time listening to my concerns about my vision like Premier Eye Care (Dr. Kim and staff).Awesome, clean, and very nice staff... I will definitely be back for all my vision needs.

Excellent service, been going there for many years. Treat you as if you were family, recommend them to everyone

Huge selection of great brands.Friendly staffs that are very knowledgeable. Details in their service.I would definitely recommend this place.

Dr Kim and her staff were able to get me in last minute for an eye emergency. She was ver thorough and informative. We’ve been seeing Dr. Kim for several year for our regular eye exams and would recommend her.

Dr Kim will stop at nothing to ensure you are receiving everything she has in her toolbox to improve your vision. My wife and I are both happy patients and we are very very glad to have found her (which was a referral from a happy customer)! THANKS!!

Visit was during Covid 19 pandemic. As always, Dr Kim and her staff were great. I wouldn’t want to go to another eye doctor!

Dr Kim and her team are outstanding. She is very competent as well as personable. Her staff is a pleasure to work with. Office is clean and organized.

We have been going to Dr. Kim for years now. She, along with the staff make you feel like family. Whether it be a routine visit or needing adjustments for our glasses, everyone is always so friendly and welcoming. Dr. Kim and staff wont let you leave your appointment until you are fully satisfied and can see clearly. I couldnt imagine going to any other eye doctor.

Been going here a few years. Definitely recommend 👍🏻 Friendly staff ! Great service every time. They always take care of me.

As always extremely professional and thorough exam - best I have ever experienced over my 70 years

This office is the epitome of superior customer service and professionalism! I have never not been greeted by name or had a late appointment. All procedures and test are explained. Staff is friendly. I do not care what you are being seen for run dont walk to this eye care center...

Always a great experience and customer service is A+. They are doing a great job adopting to the new Covid 19 guidelines to make sure everyone is safe.

Dr. Kim is thorough with her exam and is patient. She listens and addresses concerns. She gives recommendations and I appreciate her kindness.

Everyone was extremely helpful. Using the Groupon ended up saving me a ton of money and I appreciate that

The staff and doctor were very friendly. They got you in on time and the doctor was very thoroughal. They even worked with me on my payment. I would definitely recommend Premier Eye Care to my friends and family. Thank you for all you do Premier Eye Care!!!!

Horrible! They set expectations that our total cost would be around $150 and we ended up walking out spending well over $300. We found this place via Groupon and asked before purchasing what it would cost for child frames and lenses. We took my 5 year old’s results from Cook’s and their results were 20/400 vs Cook’s 20/200. Fast forward 4 months and now they’re telling us her vision improved more than 1 diopter in each eye? That’s progress you see in 2 years typically. Then they tried to pressure us into purchasing a second set of frames on top of the $178 expense PER set of LENSES. Costco cash price is $100 for frames and lenses. Never again. I would give them zero stars if I could.

Dr. Kim and her staff are excellent.The clinic office is beautiful.Staff is experienced and knowledgeable. Dr. Kim cares about your health. She’s not interested in check”checking you eyes” and sending you on your way. She explains over-all health of the eye.The quality of products is beyond a 5 star rating.I recommend anyone to take a trip here, you will not be disappointed.

Dr. Ronnie Kim and her staff at Premier Eye Care are exemplary. From the time I called for an appointment to the new eye glasses that are now on my face, I experienced a level of professionalism that was mind blowing!! Dr. Kim provided perfection in her examination, provided insight into my future issues and assured me of remedies available. I can honestly say that never in 57 years of my personal experience with eye care provided, absolutely no one has provided me this level of compassion, education and solutions. I have already told everybody in my circle of influence to go to Premier Eye Care for all their vision needs with total confidence.

Dr. Kim takes time to answer my questions and find the best solution for me. I have appreciated their selection and value in glasses and contact lenses.

I visited this eye care location 3 times and my experiences were great. On each visit I had prompt and reliable service. Clean and comfortable building. Friendly staff. Thank you.

Five stars very good thank you very much wonderful staff wonderful doctors

Ive had lots of troubles with my eyes and they always know what needs to be done to correct the problem.I highly recommend this place for eye Care and glasses. They are real good people!

My mother and I have been going to Dr. Kim for 4 years now, she is always very thorough and concerned about your overall eye health. Dr. Kim and her front staff are very friendly and always provide excellent service. I would recommend this office to everyone.

I have never had the optometrist actually walk out to the sales floor & answer questions about selecting glasses before. Dr. Kim is awesome.

Dr. Kim and her staff are great. They are always kind, polite, and caring when I am there. Im glad that I have finally found an eye care professional that actually cares about my vision. They will be my primary from now on. Thank you!

It is a place where one can have a good and comfortable eyesight test.

They did a wonderful job with my 11 year old son. They explained things in ways he could understand and treated him with respect.

The doctor, Dr. Kim is amazingly great and thorough. She always gives me the right advice and my visits are always on point. And her staff is awesome!! Great customer service, all smiles, friendly, and very helpful! I highly recommend Premiere EyeCare.

I liked the doctor, but I also have to echo what is going on in this office with respect to billing. Not only was my eye insurance bill, but my health insurance also and I still paid over $500 for glasses! They performed tests I did not sign for on the patient form. I was blind sided with another doctor visit fee after THEY asked I come back when my insurance was verified. I paid and it seems the insurance was billed and paid as well. I wont be going back and I will be contacting my insurance companies to determine what they were billed for versus what I paid for.

Very pleased with Dr. Ronnie Kim! She is knowledgeable and friendly. Clinic is clean and welcoming. I enjoy my visit every time. Highly recommend her!

Today was my first time as a patient here at Premier Eyecare on Basswood. This is by far the best eye care center I have been to and I have been to a lot over the years. My eye exam was great, but I have had other equally great exams other places. What really impressed me though is that the doctor and All staff members were extremely kind, very helpful and attentive, and I could tell they really cared about me as a person, not potential income. I was not even treated as though I was a customer, but much better, I felt like their friend that they really wanted to help. The extremely knowledgeable Dr. Kim was so helpful, she patiently answered my many questions and gave me great suggestions and encouragement to focus on improving my diet and nutrition to help to keep potential macular degeneration at bay which I am at risk for because runs in my family (and terrifies me). She went into detail about the importance of physical health which unfortunately is often not even mentioned by most healthcare professionals in any field. I loved that about her. I didn’t catch their names, but the kind ladies that helped me with contacts and glasses were extremely caring, spent a lot of time with me, and were very clear regarding payment options. I was not pressured to purchase anything though they did make very logical and reasonable suggestions. Some I purchased and some I did not and it was fine. They treated me just the same when I declined certain things at least for now. I go into such detail because I noticed a few horrible reviews and I really want to stress that I had a wonderful experience here. And to top it all off, I was just a lucky walk in, but I was truly treated like their long time favorite patient. This is by far the place to go!! Thank you so much Dr. Kim and staff for your help today!!!

Awesome staff! I am not afraid to say this is the best place to go for your eye care! The staff here are always ready to help! Keep up the great work!!!

Dr. Kim is Awesome and the service is fast and very good. I strongly recommend this place to you all. Thanks Dr Kim!

Excellent service provided by the staff and doctor. Very friendly office.

My husband and I had our first eye exams, and we loved it here! They were super friendly and understandable! I came in, in the morning and after reconsidering the glasses I had chose, I called to see if I could come in and re-try on just to make sure I made the right decision. They allowed me and let me try on all kinds of pairs! They doctor was very informative and helped me understand things about my eye exam. (I came in for glasses and contacts, also my glasses I had chose were on hold)! I am so happy I found a great place to come and get my annual eye exams! I have also recommended my mother in law and the rest of the family!! Thank you Premier Eye Care!

I am so happy with the quality of care and experience that I receive here. All the staff are very caring the young lady that greets you at the front desk is very nice and she address you by your name when you walk in the door that means a lot to me.Dr Eric Thai, he is awesome thank you so much for all that you do

Dr Kim is knowledgeable and personable. Accommodates all your needs and questions. The office staff are very pleasant and always smiling.

Nice customer service and a great variety of frames.

Great service! The doctor and the staff are very courteous and friendly.

Quick and accurate eye exam. They had variety of frames on clearance to choose from. Staff is courteous.

Dr. Kim and her staff are superb. We are treated like family every time we come in. The doctor is great, and so is the frame selection. I wouldnt take my family anywhere else!

Excellent experience. This Dr took her time and she explained everything in detail. This prescription for glasses and contacts were the most effective Ive ever received. I heartily recommend this practice.

Awesome. Had a nice time with the person that attended to me. I will highly recommend any one to this outlet.Great job. 🤗🤗👍👍👍👍👍

I love this place. I took my kids and my self and i love their service and their staff and the doctor. I recommend!

The only reason Id recommend this place is because of the Dr. She was AMAZING with my three year old and took all of our concerns very seriously. The rest of her staff, however is lacking. When we were asked the reason of the visit we were met with eye rolls and general disregard (only to find out after the appointment and everything that we were right to be concerned). They outsource the making of their lenses, and while this isnt necessarily bad, it took them 2x as long to get my daughters glasses than what they told us when we purchased them. Almost a month later and we are looking at getting a second pair for my daughter, however we need them ASAP due to a mishap with the first pair and their office isnt open over the weekends. Ive been trying to get her script (which they didnt give me to start with) and have yet to receive it almost 6 HOURS after asking.They arent all bad, though. The DR was great (as previously stated) and the prices they have for Kids glasses were amazing (pay for frames and you get the lenses free). If it wasnt for the inefficiency and un-organization of the rest of the staff Id recommend this place to anyone.

Dr. Kim and her staff are absolutely wonderful! The care my family and I receive is top notch. I highly recommend Premier Eye Care & Optical for all your eye care needs.

I would recommend this eye care clinic to anyone! She is very knowledgeable, in depth and helpful at solving vision problems!

Bad customer service. Negative atmosphere. Not helpful. I was referred to this location by my 4 year old daughters Medicaid insurance. I walked in and the front staff looked at me like I was a burden. A woman named Teresa took my insurance information and my daughters prescription and I began to look around at the different types of lenses for my daughters age. Teresa then came up to me and said, “none of these here are covered by your insurance come with me.” I followed her to her desk and she pulled out a beat up card board box full of glasses and said, “these are the ones you can choose from.” I started to sort through the box. Called my daughter over and started trying them on her. I found a pair we liked and Teresa said, “well she’s definitely going to break these.” Remind you my daughter is 4. Then Teresa looks at my daughters prescription and begins to shame me. Teresa made comments about my daughters prescription stating ‘that she has very bad eyesight and it’s probably because we let her use an iPad.’ Teresa said, ‘that we allowed our daughter to use an iPad as a babysitting device.’ She was completely negative with not one kind word to say. She never smiled. She’s not an optometrist and I could careless for her opinion and was not searching for parental advice. She should keep her opinions to herself and just do her job. I tried several times to speak to the manager regarding Teresa’s foul attitude and demeaning behavior but the manager kept “stepping out” all day I couldn’t speak to her once. Goes to show why Teresa is permitted to behave this way towards customers. This is not the end, as I will go forth and continue to write a complaint to the state in regards to the discrimination and poor service we received. Maybe she’s just a rude, unhappy and negative person to everyone and gets away with it due to poor management.

It was a great experience, everyone was friendly, nice and helpful!!

Amazing people always willing to help you and advice you in the best way. I had a great experience at premier, they made me feel welcome every time I was there.

So my twins had their eyes checked etc in May 2017. Everything is fine. Then a few months later one of the pair of glasses is just falling apart. We were never offered the protective insurance. Unfortunatley my Mom took my kids but I called ot pay and it wasnt offered. Now Im going to have to pay full price to have the dang glasses replaced.

Dr. Ronnie Kim has a wonderful staff. The entire office is very efficient and provide the utmost in personal care.

Love this place! Everyone is friendly, welcoming & knowledgeable! Highly recommend!

Best experience in 25+ years of eye exams! Doctor & staff are amazing!

It’s always an in and out experience when it’s time for my yearly appointment. Very professional staff!

I LOVE THIS DOCTOR SHE IS SOO NICE AND PATIENT! i live in flower mound and i still manage to drive all the way there!!

Such a great atmosphere and staff! They take great care of you there and everyone is super friendly.

If the option were possible to leave no stars, I would. Be weary of insurance fraud and incompetence when visiting this clinic. If your insurance company needs documentation stating you received your annual eye exam services from Premier Eye Care & Optical be cautions of the inept, rude, and above all unprofessional staff. This clinic had no problem or shame billing my wifes insurance company for my annual exam, but the incompetent staff did have a problem when I asked if they could sign my Wellness Verification Form. This form is an incentive from my wifes insurance company, (who by the way, in case you forgot contributes to the existence of your business), so that next year when I complete my annual eye exam AGAIN, I will be offered a discount. At the end of my visit, I asked the receptionist if she could sign the form, and she blatantly told me No, because I needed to complete more test, and they would not be signing the form until I did.The moronic receptionesit acts as if she knows how to do her job, and when my wife (the Policy Holder) returned to this clinic and demanded to get the form signed, because we had already received the COB that clearly indicated THEY had gotten paid, the receptionist attempted to treat my wife like an imbecile, and insult her intelligence by lying to her. We may not be a big deal to Premier Eye Care & Optical, but guess who wont be lining their pockets with our insurance next year.

Kind and friendly staff and optimist. Showed they cared about.

Terrible experiences! I has just moved to the area and chose this doctor based on good reviews in October. I came in with a eye problem and brought my extensive eye history with me. The office staff was so rude and they shredded my original documents. Then they tried to lie to me by giving me copies of my documents that I couldnt even read because of black lines through it. Finally someone told me they shreded them and would cally doctor to semd me knew ones. I never received new documents. When I saw the doctor, she did not even read my history I brought them and insisted I didnt tell her anything, but it was all on my documents that she had copies of now. She wanted to continue to run test after test. I had to get another opinion, which turned out to be completely different from her plan. It took over two months to correct my problem when it could have otherwise been resolved in 7 days.

Im afraid I have to echo other users claims of unethical business practices. I have worked in the eyecare field for over five years as an optician and optometric assistant, and recently went to Premier for an exam after a recent move. I was disturbed to discover that the office itemizes the cost for vision screenings that are considered part of a standard eye exam in any reputable optometrists office-- namely the visual field test (or FDT), which looks for aberrations in a patients peripheral vision. I have never worked for or visited an optometrist who charged extra for this screening, and premiers price-- $120, more than the cost of an exam-- is ludicrous, not to mention borderline criminal, for a screening that every person undergoing an exam is entitled to. To put it in perspective, this is like your primary care doctor charging $120 to take your blood pressure.On top of this, they charge over $70 for retinal photography-- an additional service with an industry standard price of $29-39.As a vision care professional and someone who believes in ethical business and medical practices, I cannot strongly urge patients enough to steer clear of this business until they change their practices.

Always concerned and caring.

Just good service .

Very friendly and they took the time to explainall all the options I had for my children.

Wonderful doctor and staff

Dr. Kim and her whole office staff are so nice and helpful.

She is thorough and always very helpful.

Quick, friendly, knowledgeable.

One word AWESOME!

Outrageously over priced