TIMMY RULES! I purchased an older truck and one of the last things I needed to do was wheels and tires. I knew NOTHING about what I had on the truck, what I needed, what I needed to search for if I went online and more details. I went to a pretty common and popular tire shop and asked for some info and to see some options, they pulled up 2 different rims (both black and chrome) and I mentioned since it was a 26 year old truck, I didnt want the modern style, which I have nothing against, thats just not what I was looking for. I said I wanted chrome (I thought that was the only shiny option) they apologized and said the availability is just so bad right now. Feeling discouraged I googled around for tire shops, after a few visits I felt I was SOL in finding the education, details and options I was looking for. Then, I found Tires By Design and Timmy (the shop manager also helped me and is great). I walked in and was very frank.. I dont know what Im looking for and I dont understand what I have on the truck now, someone please just educate me. He went over all the measurements and the terms, by the end of it I knew the size of tire I had, the rim, the width, the offset, bolt pattern, theres polished finish not just chrome and all kinds of crazy stuff. THATS ALL I WANTED. So after Timmy went all over the internet looking for options, he even found pictures of the year and model of my truck WITH THE RIMS I WANTED so I knew exactly how it looked. He also found all kinds of options we could go with and we got down to a pretty detailed style and size, he made some calls and had it in within a week. I dropped it off in the morning and they were calling me by lunch, the guys are very nice, professional and very helpful. I know you can buy anything you want online, but sometime the pictures and million different options arent what youre looking for, I needed in-person help and explanation, Timmy did that. My truck looks AMAZING and I keep getting compliments, I highly recommend this place if you want it done correctly. Picture for proof!
Today I accidentally ran over a nail, took the car to Walmart and it was a 2 hour wait. I had my baby with me and I knew she wouldn’t be thrilled to wait that long, so I went over to Tires By Design Friendswood, Tx and Mike & his coworker fixed our tire, rotated & cleaned them up for free! It was our first time there they took care of us & were so fast. They may not have realized it but it completely made our day & was so kind! I definitely recommend them!
Unbelievable customer service! Great pricing! Highly recommend! Thanks Tires by Design!!!
This shop is very clean and the waiting room is comfortable. Justin, the shop Manager is very friendly and Knowledgeable. Will be back
Tire repair service, good experience with very detailed worker. They checked everything and used an tork wrench to set lug nuts. Great job guys! First time here will be back! Thanks guys!
I went there a few weeks ago with a damaged rim that these guys were able to repair and make look like new again at a great price. From their customer service to the quality of their craftsman ship I have nothing but great things to say about these guys. They went above and beyond on my visit and now they are my go-to tire/rim shop. Highly recommend the friendswood location.
These guys are awesome. Very friendly and fast
They did a great job with my vehicle. These guys know what they’re doing and pay close attention to the details. Most shops don’t and are just trying to rush through jobs. I highly recommend TBD!
Best service and customer service! Made a commitment and followed through, treated me like a peer with no arrogance. Two young men in a male dominated industry made me feel like this is where I want to spend all of my business. I would HIGHLY recommend using this store for all your tire/wheel needs.
These guys beat everyones prices so I wanted to try them out. Wow, they followed through on the whole experience! The team treated my car, wheels and tires better than any of their competition have in the past ... and Ive had lots of custom wheels and tires over the years. Due to COVID, there were only 2 guys there, but they carefully removed the old tires and installed the new in about 40 minutes. They even cleaned off the wheels and dressed the tires. For a second I thought the tech left his wallet in the cup holder, and then I realized it was a pouch to hold the lug lock which was a nice touch. I will definitely be back to do business with them!
Very knowledgeable, customer oriented, and goes out of the way to assist with special needs. Trustworthy and highly recommended!
They do excellent work and pay extra attention to details.
Organized, quick, friendly, and clean. This crew had it together. Everyone knew what was going on and worked seamlessly with each other. Reasonable price and friendly service. Can’t be beat! Also we loved the kids area!
Great service and pricing.
Got a great price on my 37” toyo tires with installation and the lifetime rotate and balance! Great customer service and very knowledgeable about the right tires for your truck or car. The guys treat your vehicle like it was their own. I’ll never go back to discount tire... this is my go to spot
Always 5 star service from the guys on duty
Super clean store. Friendly staff. Best waiting area of any tire shop Ive ever been in. My favorite part is they cleaned and shined my wheels in tires with the service! Plus I have Ram 2500 they helped find really nice wheels and tires at a budget I could easily afford.
Great place Jd was very helpful 👍🏽👍🏽
Always a great experience. Service is fantastic, prices are reasonable.
Personal Service with fast, fair prices!
Great place,friendly employees, great service, and a lot nicer than those other tire shops. These places are actually clean.
In and out and the guys were great!
Great service, pricing, and clean professional environment.
In and out, friendly and knowledgeable.
Awesome people, excellent service