Was told my Insurance would cover all procedures. Paid my CoPay. After services received a bill, that was overinflated with charges double the price of competition.Then was told that they were not in my insurance carriers providers eligibility list. So Im stuck paying for price gouging. After being lied to about in service network.Will never be back.

The staff are always super friendly and helpful. The doctors are amazing and personable even with children. I have been coming to see this group of eye doctors for 30+ years.

I have been happy with this Optometry group and used Dr Darin Hopkins for over 20 years before he left the group. In prior years I have written to office staff commending their very excellent service. However last year I bought a new set of glasses that didnt work. I had to have a new replacement lens ground but that lens still did not fix the problem. I notified them of the problem and that I still could not use my new glasses and asked the office staff to note it in my records. I was assured by office staff they would work with me until the glasses were satisfactory for me and I was asked to return when they could look at the glasses again. I live 1 1/2 hours away. Upon returning I was asked by staff if I had come for an annual exam. I stated clearly that I was not present for an annual exam but to try again to find out why I could not see clearly enough to use my new glasses and that I had called previously to notify that the glasses were still unusable.Dr George Hopkins performed a retest. He did an excellent job and found out why I was having the trouble and fixed the problem. Everyone should be happy, right? Unfortunately I was charged by Dr Hopkins for another examination. I complained about this during the visit as I did not think it fair that I went for months without the benefit of being able to wear the glasses that I had already paid for when the reason was two previous errors on the prescription for lens. Errors can and will occasionally be made during examination and ordering and fitting of new glasses and I am understanding of this. They eventually made the glasses work for me but I should not have to pay twice for an evaluation to get glasses that I can use.I am sad that after 20+ years with this group that I feel compelled to write this somewhat negative review and I will need to find a new optometrist. Office staff was empathetic but the optometrist was not.Update 04/13/2019- So...received a phone call from the office staff on 4/11 asking if my glasses were working for me and I feel they are now satisfactory. No mention of there being a reversal of the second charge for the evaluation so I assumed it was due since I received a statement showing the bill in the mail. When I called to pay my bill yesterday however, there was no record of the bill on the office billing system. Have to assume the charge was therefore removed. If I had been notified of this I would never have had reason to write the above review.

I am so pleased with Hopkins, Hopkins and Ackerman. Actually, I have seen all three doctors (at different times of course) and all three are excellent! I will always use them for my vision needs. And I recommend that if you are needing an eye doctor...try them...I promise you will like them!

The health of my sight is extremely important to me. Consequently I am confident in entrusting the care of my vision to the doctors and assistanting staff at Hopkins, Ackerman & Drees.

Great with both of my children. Listened great to my concerns. The techs were great with the kids as well.

Professional and friendly staff from the moment you walk in the door! I highly recommend Hopkins, Hopkins and Ackerman Optometry. I trust them with my vision care.

Have went to them for over 20 years. My grandparents my parents my kids and now my grandkids will all be going to see Hopkins Hopkins and Ackerman I wouldnt go anywhere else!

Great place. Doctors are good. Amie is the best tech Ive had in 24 years.

Amaxing nice people that provide you the help you need, they listen to your needs and help you the best way possible, they make you.feel like family !

I took an appointment for my children in February, they talked to me in January again they had an appointment, I canceled it for February I speak to confirm and you have nothing in your appointment record, I lost a day of work them a day of classes and they dont know why I dont have an appointment?

I like them is alot of option.