user
Bill Luke Santan
3404 S Speedway Dr, Gilbert, AZ 85297, United States
Appearance
Bill Luke Santan
Comments
Lo
Review №1

I recently purchased a vehicle at Bill Luke Santan. I am an out of state buyer and I am 100% satisfied with this dealership. Timothy was great!. He picked me up from the airport, took me to the dealer and made my purchase very smooth. He even checked up on me a few times on my 6hr trip back home. We even went for lunch! LOL. I had a very pleasant experience with this dealership. I got answers to all of my questions. I highly and strongly suggest you call Timothy for any questions or vehicle interests. The rest of the team as well that assisted with my purchase was phenomenal. From Craig at Finance Office to Brian, Autumn and service personnel that prepared and detailed my vehicle. Thank you to all of you at Bill Luke Santan.Warmest Regards to all of you at Bill Luke Santan from Sunny San Diego ;-)

Da
Review №2

Bill Luke San Tan was Amazing! They made my car buying experience easy and quick. My salesman Brian was extremely helpful and answered every question I had during the process and he did everything he could to make my experience great! Thank you Bill Luke San Tan! I would definitely recommend Bill Luke San Tan to anybody I know

Jo
Review №3

San tan bill luke was a great experience. Got a awesome truck at a good price. Joshua busby was my salesman very friendly knowledgeable talked more around life then buying a vehicle that’s how easy they made it!!Also Eric the sales manager was very friendly and Daniel in finance was super helpful got me a great rate!!!!5 stars all the way!!!

Ma
Review №4

I recently bought a car from Bill Luke Santan and had a great experience with Eli. He was very nice, informative and helpful. The process was quick and easy. I would do business with him again. If you head in ask for Eli and you will be happy you did. Val the finance manger was awesome and quick through the process.

Ed
Review №5

Very friendly and welcoming staff. No pushy sales pitch, very informative sales staff and good selection of car and trucks. If financing is needed, they have plenty of resources to get you in the vehicle of your choosing. Manager Joey Graves went above and beyond to oversee my purchase and gave me a satisfying deal of my new vehicle!:) Thanks Bill Luke Santan.

JL
Review №6

Seamless car buy from the moment you step on the lot. Ben was my sales guy and was not pushy. Upfront and gave me options. I was in and out in a couple of hours. Very good staff!

Jo
Review №7

Amazing no hassle experience with Brian Whitaker. The overall vibe makes you feel like you’re a part of the Luke family! No pushy salesman, no uncomfortable atmospheres, just good wholesome people wanting to help people. Wouldn’t hesitate to recommend them to anyone looking for a great deal on a vehicle. Brian went so far as to even email a list of his favorite restaurants in the area since I was new to Phoenix!

Ka
Review №8

Excellent customer service. Abdul was relaxed and welcoming, didn’t push up to make any decisions that made us uncomfortable or unhappy. Very satisfied with our experience! Thanks again Abdul!

La
Review №9

What a smooth sales transaction. We called ahead to confirm availability. The vehicle was ready and clean. Test drive went smooth. Salesman (Dustin) was kind and professional, and answered all my questions. The finance manager (Daniel) was extremely patient and allowed us to maximize our buying preferences. Thank you for the pleasant buying experience!

Mi
Review №10

Eric Collins & the rest of the crew were absolutely fantastic! Very friendly & informative. They all made buying my new car so easy!

Lo
Review №11

Although we didn’t end up buying here. Overall, I had a great experience looking at a vehicle I found online. Patrick was a great to deal with - highly recommend!

Jo
Review №12

Joshua Busby helped us trade in our truck for a rogue and it was a very easy and quick process! We’ve had dealerships literally keep us for an entire day and this only took us about 3 hours to get everything done. Joshua was very helpful and respectful of everything we asked for and did all he could to vouch for us! I highly recommend him when you go to Bill Luke Santan! Very pleased.

Ka
Review №13

Great service! Dustin was extremely helpful guiding us through our purchase. Would definitely recommend to friends and family :)

To
Review №14

Eli Bennett worked with me to find a really great car at an affordable price. He was fun and pleasant as well as the entire staff. I felt very welcomed and non pressured. All around pleasant experience. I highly recommend Bill Luke Santan if you are looking for a good, affordable vehicle.

Ra
Review №15

Tim John was very good at getting all of my questions answered in a timely manner. Recommend checking this place out if you’re looking for used cars!

Ca
Review №16

I do not do many reviews, but I truly did not have a good experience with this dealer at all. I requested an online sales quote for my Ford Focus via Kelley Blue Book. After doing so, several buyers reached out to me, including Bill Luke.Since Bill Luke was the first to reach out, I wanted to be fair and speak with them first. I took my car to their SanTan location for inspection. There is no denying that my car was in less than pristine condition. However, the inspectors evaluation seemed largely exaggerated when it pointed out all of the supposed issues.Most notably, they claimed theyd have to repaint the entire vehicle due to some tree sap. They then proceeded to offer me only $3200 for a 2014 Ford Focus with under 60,000 miles. I said that was incredibly low and was no longer interested in selling to them. That evening, I took some Goo Gone and a razor blade to the tree sap and it was easily removed with zero paint damage.They proceeded to reach out to me numerous times asking if I was still interested in doing business with them, and I stated that I would like to give them the benefit of the doubt but theyd need to bring up their offer by at least a couple grand. They told me Id get a call back.A week later, and I still had not heard back from them. At that point, I turned around and reached out to another buyer who had expressed interest in my vehicle. I was offered $7000 for my vehicle from AutoNation and had my check in hand that same day. They did the same exact evaluation, noted the same environmental damages and wear & tear, but were actually honest about the effort and cost that would go in to getting it ready to sell back to the consumer. The fact that Bill Luke tried to offer me almost $4000 less and was unwilling to budge or even have the decency to follow up with me was extremely insulting.

cl
Review №17

Great service. Tim Q. is an excellent employee. His manager Brian was very helpful as well. Knowledgeable staff. And patient. I made three visits before I settled on the car I wanted. No pressure at all. Oh and Brock Roulier was extremely helpful in securing my extended warranty, which will save me money in the long run.

DJ
Review №18

Great Customer Service experience. Dustin Vinson listened to our needs and helps us find an test drive a few SUVs and Trucks.They really dug to get us the best deal and rate on a Low Milage 2018 Truck. Definitely recommend Bill Luke San Tan. Make sure to go see Dustin.

de
Review №19

I purchased a 2019 Ford Fusion from Art and had a great experience. As an out of state buyer (CA) I wasn’t sure what the process or complexities would be. The finance manager Craig did an exceptional job breaking everything down for me and made it easy. I’d definitely purchase from these guys again.

Ph
Review №20

The whole process of getting a car from start to finish was very smooth. No ridiculous waiting or hidden fees. LaShawn is an exceptional associate who was very up front and knowledgeable. Autumn made everything that was online simple and answered all my questions. Thank you Bill Luke Santan.

Jo
Review №21

Great experience from start to finish at Bill Luke Santan! The entire process was easy and accommodating. They didn’t try to push anything on you, they listened to what you needed and wanted and then made it happen. Eric was our sales man and he was incredible…when I said “they” above I was talking about him and Brock in finance. If you want an easy and fun car buying experience go to this dealership. I know I’ll be coming back and telling all my friends about them.

De
Review №22

Eric and Bobby were both great to work with. I came on two different occasions which is why I dealt with two people. They were both focused on what I was looking for in a vehicle, and to be honest, there was no mention of money, credit, down payment, or monthly payment until I brought it up. Sincerely, they were focused on the vehicle needs themselves. Once it came time to purchase Bobby was awesome. He has a fun personality which made me feel comfortable to ask anything and be very open and upfront. I would highly recommend them.

Re
Review №23

I would highly recommend checking out Bill Luke Santan if you are looking to sell your vehicle. I can’t speak for their other services but I sold my car to them yesterday. They gave a fair offer for the car (following KBB and evaluation of the car) that I ultimately accepted after seeing other offers. It was *much* quicker than purchasing a car, that’s for sure. I specifically worked with Ben Johnson, purchasing manager, he was extremely friendly and easy to speak with. He wasn’t pushy, was transparent in how the process worked, and overall made the experience easy. I met with another purchasing manager at another dealership that actually offered the same price but went back to Bill Luke Santan because the experience was much nicer there and I felt better about selling to Ben vs the other dealership’s employee. Thanks Ben, for making it easy to sell that car and thanks to Bill Luke Santan for having employees that really are a cut above other dealerships!

Am
Review №24

First of all I will like to thank Dustin Vinson for making our process really easy. Dustin was very nice from the beginning wanting to make our buying process amazing!! I truly appreciate all his help and if you looking into buying a car at Bill Luke Santan. I promise you that Dustin Vinson would be the best person for that job!! Trust me I have meant some car salesman that have made me hate buying a car so much but Dustin was not like that at all. Once again thank you Dustin.

Re
Review №25

Ben took us out on test drives today. He was very helpful, professional and patient. He has extensive knowledge across all different brands and it’s clear that he is a car enthusiast and not just a salesman. The experience was night and day compared to the so-called service at the BMW dealership which seemed like a ghost town and no one coming out to assist us.

Gr
Review №26

We set up an appointment and showed up sooner than set. A salesman named Art respectfully and kindly asked us if we needed help. From one conversation to another, he bought us with the car. We was very patient and professional. Over all an amazing guy, the service provided was by far the best. Thank you Art!

de
Review №27

Went in to buy a challenger and could not have been more happy with the service! Bobby was a great salesman and provided me with all the answers I needed. Going into finance, Craig was awesome and explained everything to me and made sure I got smart coverage without being pushy. Incredibly happy with my purchase here!

El
Review №28

First time being at Bill Luke Santan and will definitely back again. Great service from the beginning til end. Our sales guy Tim John was great, friendly and make sure we got a great deal. Great cars and exceptional service

Br
Review №29

The entire staff and management at your dealership were very helpful, courteous, and very knowledgeable. Overall it was a great experience purchasing our new car.

Sa
Review №30

If I’m to be honest, I went into Bill Luke with the mindset to just negotiate the hell out of the car I was interested. After taking a test drive and reviewing the numbers and the comparisons on the market, it was obvious that I was scoring a deal. The cars are priced to sell themselves especially with a competent staff. Plus, having the personal touch of Joshua and Brock making the experience smooth, entertaining and easy was just the ticket to a five star review. Definitely a great spot to purchase your next automobile.

Os
Review №31

Great service! Great selection of vehicles! Definitely recommend if your in the market.

Sa
Review №32

He’s amazing he did a damn good job. Thank you so much Brian ♥️

Al
Review №33

Amazing service from start to finish. Never bought a car over the internet before BUT I can tell you my experience was 1st class. Anyone in the market for a car should definitely check out what Bill Like Santan has to offer

Sc
Review №34

Had a great experience with Dustin. We looked at multiple vehicles, I never felt pressured, and the level of service remained high the whole time I was there. I even got some help getting my vehicle delivered since I wasnt doing a trade in. Highly recommend Bill Luke San Tan and their salesman Dustin.

Ji
Review №35

We worked with Eli and Daniel and they made our purchase so incredibly easy! We highly recommend them! Definitely sending other family members their way! Thank you so much!

A
Review №36

We met Eric Collins when we arrived for our appointment. He welcomed us and arranged to get the car we were interested in. He explained the cars features and allowed us to examine it before we went for a the test drive.We thanked Eric and said we’d get back to him with our decision. After we checked other dealers and our insurance agent— and we’re satisfied we had found our next car, we called Eric for another appointment.The process of completing the purchase was fairly smooth and took less time than the last two or three cars we purchased.I would highly recommend Bill Luke Santander your next car purchase. Ask for Eric Collins, if he’s available.

je
Review №37

I had a Great experience, thanks to Joey and Eric! Customer service was amazing. They were patient and very Knowledgeable! I left there very pleased and happy. Thanks again for everything. Highly recommend working with Eric, he’s very professional and answered all my questions with ease.

Mi
Review №38

We had such a great experience at Bill Luke Santan. Especially because of Timothy Quintana. We hadn’t planned on trading our car in, but he made the deal work for us with everything we wanted. He was very accommodating and open. Even after our purchase we had a few questions and he was always there to answer. From the beginning of walking in he was very friendly and made us extremely happy. We have purchased quite a few cars, and our experience has not been as great as it has been as it was at Bill Luke! We love Timothy and his team, and we already can’t wait to use them again for our next car!

W
Review №39

We were immediately met by Tim John, who was patient as we compared vehicles that we had previously researched online. We took care of business.

Da
Review №40

Dustin Vinson did a great job with us and our car buying adventure! He got us the vehicle we wanted for a great price that worked with our budget! The vehicle met every criteria we had and was an excellent experience! Dustin Vinson is a great rep that was a wealth of information, help, and advice and Bill Luke Santan is a great dealership!

Sh
Review №41

I just purchased a pre-owned Chrysler Pacifica Hybrid. Brian made the whole experience smooth and easy, answered all my questions, and even found me a snack because I was starving 😄 We will definitely be heading back to work with Brian when my husband looks for a truck.

Je
Review №42

I’m impressed with the service and lack of theatrics at this Bill Luke dealership. Art, Brian W, and Brock were all helpful, knowledgeable, and pleasant. The pricing was fairly transparent, the deal was reasonable, and the process was generally positive. I would be happy to return to this dealership!

az
Review №43

The BEST car buying experience ever! Bobby was so honest, fun and informative to work with. He raises the bar for what car salesmen should be like. Craig was also so informative, honest and fun to work with. Will be sending all of our friends and family to Bobby.

Ir
Review №44

We decided to stop by at Bill Luke to look at a Lexus. Patrick was extremely helpful and so nice in providing all the details about the car. I felt very comfortable and welcomed no pressure at all. It was a pleasure doing business with Patrick at Bill Luke! I recommend them highly they’ll treat you great and give you a fair price.

To
Review №45

This was the easiest transaction I have experienced, period. The website is accurate with good photos, the chat function is informative. I was greeted by Jacob and the sales Manager, CJ. The vehicle I was interested in was upfront and waiting on me. Daniel with F&I was not pushy and extremely informative. A great team!! The features were covered thoroughly as well as the pros and cons of other models. I walked out in less than 2 hours. By the way, their prices are exceptional, but the staff makes the deal… Awesome experience and thank you…

Tr
Review №46

Brian was so easy to work with. Super nice! He went up and beyond for my parents. I would highly recommend Bill Luke San Tan to everyone. Just ask for Brian!

Va
Review №47

Had an excellent visit today! Went in with an idea of what we wanted and they definitely got it for us! Huge Thanks to Eli and Brock for your help and working with us! Also the manager that was there (sorry cant remember his name 🤦‍♀️) thank you for taking your time to make sure everything was going smoothly! I definitely recommend this place over any other dealership!

Er
Review №48

Dustin Vinson is awesome! He was very helpful and took care of me very quickly. Very efficient and I appreciate the great customer Service! I’ll be back for another car soon!

Br
Review №49

Keshas Rush is amazing. Very personable professional and makes the process stress free.

Ma
Review №50

Can’t say enough about how kind, helpful Art and everyone else at Bill Luke was to me. I was able to get the car I wanted at 6pm on Friday night.I felt no pressure, no stress and as a single woman, the car buying process has always seemed unnecessarily stressful. I just liked Art, he seems like a great guy and his low-key attitude made me comfortable. Plus, he has great taste in cars. I got what I wanted, how I wanted it with Bill Luke!

Je
Review №51

I had an amazing experience dealing with salesman Brian Whitaker also managers Eric and Jason. They all went above and beyond to make sure I was completely satisfied with my new vehicle . I highly recommend Bill Luke for your next vehicle purchase for the same incredible experience. They truly want to make sure you have full knowledge of prices and they definitely make you feel as if you have known them for a lifetime. I will be a returning customer for my next vehicle purchase. Thank you BILL LUKE!

Mo
Review №52

Just wrapped up an incredibly pleasant buying experience. Our salesman Dennis Navarro was great. No pressure, no games and honest. We came in knowing what we wanted to pay, and what we wanted for our trade in, done and done. No hassle, no haggle. We got a great price on a hard to find truck. Can’t imagine a much more pleasant car buying experience!

Ma
Review №53

Tim John did a fantastic job helping me with me vehicle purchase. The whole team in finance assisted a ton in getting this vehicle purchased. I have/had a unique situation that they gladly assisted in helping get worked through.

Tr
Review №54

I have been looking for a car for a while now. Bill Luke has always done a great job with every car I’ve bought from them. Timothy was really amazing to work with. He was very helpful and knowledgeable about all of the cars on the lot. He spent his time talking to me about the all of cars and my options. We test drove numerous cars even though it was late in the evening after a long holiday weekend. Tim stayed late and did not hesitate to continue helping me even at the end of the day. His no pressure helpful attitude made me feel very comfortable at the car dealership, which is rare! I highly recommend Timothy and Bill Luke for your car buying experience.

Se
Review №55

Patrick was amazing, he gave us first class service! I’d definitely recommend anyone that comes here to ask for Patrick. He’s very helpful and makes the whole process very simple and comforting

El
Review №56

We purchased a “new to us” vehicle this past weekend. Timothy went above and beyond to help us find the right vehicle for our family. He was knowledgeable, personable and not pushy at all. A great experience and I highly recommend.

Li
Review №57

Hadn’t been to a dealership in a while. Service was fast didn’t have to walk around in heat cars were pulled up to the front, LaShawn was very friendly. Buying process was fast and easy as well. Went over several different options and sale wasn’t forced into getting you something you didn’t want. Definitely recommend coming here for your next vehicle purchase.

Ha
Review №58

Kesha was amazing and super helpful! I only have good things today say about her and her service. No hassling or classic car salesman ways about her! I would recommend her to anyone! :)

Te
Review №59

We cannot believe the excellent service provided by Ben Weinberg. Friendly, knowledgeable and extremely courteous. Appreciate the excellent service and hope Bill Luke understands what an asset he is to the company.

Va
Review №60

We had a great experience working with Eli when we were checking out a van and trading in our old suv. He was very friendly and was very thorough in our test drive, showed us all the features on the vehicle and answered all our questions. I always dread having to go to dealerships and deal with car salesman, but Eli made the test drive, paperwork and finance process a breeze! Thanks Eli! We are very happy with our minivan!

Ga
Review №61

Had a great experience test driving and finally buying a car with Jim. As a first time buyer, the experience was stressful, but Jim made the process easy and seamless. From start to finish, the process did not take as long as I expected. Thank you!

ka
Review №62

Shout out to Tim John and the whole Bill luke team for helping me purchase my ultimate dream truck!!! They literally did everything they could to make the numbers workout to be sure I drove away in my Denali. I absolutely love the truck and they were so kind considering I have two babies who were being brats. Thank you for making my day and being so kind and considerate!!!! You GUYS ARE AWESOME.

Ni
Review №63

I bought a 2013 Ford Explorer. It was the nicest car I have ever owned....or so I thought. I have had problems with this vehicle since the day I bought it. First it was the a/ c. Literally 1 day of owning it. Then it was the catalytic converter. Now, its a water pump. Im looking at 5-6 thousand dollars to repair. Im a single mom with one income. I have owned the car 13months. Im still making payments on it. I have missed days of work, begged, borrowed and paid dearly for rides to work. I have had problems with this vehicle the very first day I bought it. Imagine how gut wrenching to put down every last dime you have plus a $ 14, 000 dollar loan and notice something wrong with your vehicle the second you drive it off the lot. Imagine that! I contacted Bill Luke immediately. Long story short, I was bullied into taking a vehicle I did not want from the beginning. I told my sales person that I did not want this vehicle at least 5 times. He pushed me off to the service department everytime. Bill Luke Santan service man was perfectly fine leaving my daughter and I sitting outside a car rental place in the Az summer sun when we couldnt come up with a $ 50 deposit. I can give you an actual name upon request. Bill Luke SanTan had no issues throwing their employees under the bus...so I have the employee who was fine with my daughter and I sitting outside a car rental for 2+ hours. AFTER being told everything was taken care of. ... it wasnt. Typical Ryan luke has no problem disclosing the name if the employee that refused to help my daughter and I any further. In the middle of the day. (I wasnt kidding when I say that Bill Luke took every last bit of money plus a trade in for a down payment. ) This was after being told that everything is taken care of, just go get your rental He was offended when I asked for someone above him.  I got a nice manager to come and help get me a rental. He used his OWN credit card btw....his OWN! Not a company one....his OWN! After 3 days in a rental, I was told my car was ready. I was told to test drive the car with a lead mechanic. He was nice until he got in the car with me. He told me that I needed to realize that I bought a USED vehicle and that I was grasping for straws. He told me over and over that he as well as a Ford dealership had reset the computer. They denied knowing anything about the violent shaking that occurred when the air was on and the vehicle was at idle. I said I trust that it is fixed. I felt so bullied and uncomfortable that I wanted to cry. I prayed that was the last time I needed to deal with this company. Seriously! 3 days later my check engine light comes on. I have my mechanic run a diagnostics and he says its your catalytic converter. Its still drivable but you will not pass emissions testing....now a its water pump! I have owned this vehicle 13 months and 3 MAJOR things have gone wrong. Im supposed to pick up that tab because I was a single mom with one income who was so excited to get a car and didnt know any better????essential worker, I do not get to work from home. When I reached out to Ryan luke, general manager, He gave me the name to his attorney. Nice huh? A single mom with ONE income.! An essential worker in these tough times.proof beyond a reasons that Bill Luke Santan sold me a lemon during a pandemic. They told a single mom with ONE income to contact their lawyer. iwill NEVER go back. They have devastated me.I am paying a $ 14000 Impressive right? Makes you want to buy a few hundred vehicles from this awesome dealership. I have no agenda, I AM a single mom who went to the worst place possible to get a used vehicle. I was terrified and bullied big time by this company. I wish I could remember the name of the mechanic but the service writer was Quam and he still gives me anxiety.

As
Review №64

Dustin was so helpful. The whole process was seamless!

Av
Review №65

After shopping around at a few dealerships I ended up at Bill Luke San Tan. When I arrived the sales person I’d been communicating with was not available but another member of the team, Abdul, stepped up to help me. He was very prompt but not pushy in any way and made for a pleasant test driving experience. Afterwards he took his time and thoroughly explained my options in terms of financing and went through paperwork to be sure I understood everything. I ended up purchasing the car and am pleased with my over all experience with this dealership!

Ni
Review №66

Love the no hassle pricing. They are very transparent and there no hidden add ons. Herb did an amazing job and was super patient while answering all my questions. I would definitelyPurchase another vehicle through here again.

Sa
Review №67

Good sales person (Art). He was very knowledgeable. Felt a little bit of pressure which I didn’t like but over all it was good experience.Next time I will go through the Costco auto buying program like I have in the past. Zero pressure going that route.

Am
Review №68

I highly recommend Ben at Bill Luke. We traded a SUV for a truck today and our service was exceptional. Ben was our sales associate and he was very knowledgeable and helpful with all my questions. He did a great job getting us through the buying process quickly.

Jo
Review №69

Best car buying experience I’ve ever had. Easy process in getting me what I wanted. Sales&finance guys are the best! Highly recommend for your next vehicle.Thank you

Ki
Review №70

I can’t say enough about the wonderful service that Dustin and Eric gave us tonight. We were purchasing a vehicle for our son and they were very patient as we spoke with our son on the phone. They answered all our questions and gave us a ton of information about the vehicle. It’s kinda neat that the Bill Luke dealership has a connection to Luke Air Force Base as our son is in the Air Force. If you are in the market for a car, please consider going to see Dustin and Eric at Bill Luke SanTan.

Me
Review №71

Came by with my mom to look at a new car for her. Dustin was great, very helpful and walked us through the whole process without commitment. Great guy and experience.

Ch
Review №72

I came in to sell my 2020 Tundra, I was helped by Ben Johnson Purchasing Manager who was very helpful, polite, respectful and non pressuring. I was given a fair value for my vehicle, better than 3 other offers. The transaction was quick seamless and effortless. Ben did all the work and I will be back if I should be in the market for his services again!

Am
Review №73

My experience was great! Jim was my sales person and he walked me through every step and made my experience buying an SUV easy. Thank you

Ze
Review №74

Couldnt have been better! The sales experience was quick and Dustin Vinson was delightful to work with!

Co
Review №75

Was a pleasant experience the dealer even made sure we had something to eat because we had been there for quite some time with our little one. Also we were not harassed for not wearing masks and we appreciate this.Because wearing a mask is like putting a chain link fence up and trying to keeping mosquitoes out. Bill Luke santan treated us like true free Americans.

J
Review №76

Patrick was a great help with purchasing my new vehicle. He was honest and upfront with the number during entire process. Over it was clean and smooth experience purchasing a vehicle from Bill Luke San Tan.

Ke
Review №77

This is the second time we have bought from Bill Luke. They have always been a great dealer to work with, no pressure buying is the best. Dennis Navarro was our salesman and he did an outstanding job, he helped us with several test drives and was absolutely great. I like the no pressure selling here. Recommended for sure and defiantly talk with Dennis! The best I’ve had.

Ro
Review №78

Great experience today at Bill Luke Santan. It’s set an appointment a week ago to come look at a Toyota 4Runner, I appreciate the fact that I wasn’t hounding her house in the tween but I said the appointment and the day that I arrived. A couple of text messages just to check in and nothing over bearing. I came in today and met with my sales person Sean vehicle was ready and clean. I appreciate the fact that he had answers for the vehicles and was able to answer any questions that I have about it. Eric came in to assist with any questions I had about financing. The team Bill Luke is definitely top-notch and I recommend this dealership and the team members LaShawn and Eric to anyone.

Ka
Review №79

Art was very helpful and helped us out that’s whole time. The team they had that night explained everything we needed to know and made sure we were happy before we left! Really appreciate all the help!

Ni
Review №80

When you choose this dealership ask for Brian. He is a very helpful man with high integrity. When looking to purchase a used vehicle you want an honest person on your side. Overall this is a great dealership to work with

Co
Review №81

I really had the best experience with Bill Luke SanTan. Typically I avoid car dealerships at all costs, but Dustin was so amazing. He was nice, helpful, and knowledgeable about the whole process. He was patient and very accommodating, even staying late without pressuring us. He made us feel at home and really did give us the best experience! I will definitely come back to Bill Luke SanTan in the future! Thank you Dustin!

Ma
Review №82

I want to thank ALONDRA for helping us of getting our dream Truck … She treated us very good, answering all our questions and all ours concerns… I will always recommend this dealership to anyone who’s interested in buying a truck/car.Thank you BILL LUKE SUNTAN!!!

ra
Review №83

Dustin is an amazing person who helped us buy our dream car today!! We wanted the payment at a certain amount and he made good on his word of payment and trade in! Highly recommend using Dustin to anyone!!

Ja
Review №84

Dustin helped us buy a car on Friday. We were so impressed we returned and bought another on the next week!

Na
Review №85

Excellent customer service without pressure. Art was very accommodating with me “window shopping” till I found the vehicle I finally wanted. Art was amazing to work with. Thank you Bill Luke SanTan!!!

Jo
Review №86

Kesha was rare among car salesman because she made the experience fun and more enjoyable than any other dealership weve ever been to. She has a great sense of humor and shes very easy to talk to. Her knowledge was always on point and we felt no pressure the entire time we were there. Shes also been in contact since we purchased to make sure were happy. Brock in finance had a lot of good information for us and didnt pressure us at all. He made our 6 year old daughter feel like she was a part of the buying process which she enjoyed. This was by far one of the smoothest auto purchases we have had. When were in the market for another vehicle we will go to Bill Luke before anybody else.

Ke
Review №87

Timothy was amazing to work with! Super helpful and not pushy. Definitely felt like he was looking out for my best interest. Highly recommend!

Tr
Review №88

Had a good experience purchasing a vehicle here. I worked with Dennis Navarro who was very friendly - zero high pressure sales tactics throughout which is always hugely appreciated. The whole experience was easy and efficient - I would definitely buy a car from Bill Luke Santan again.

Ch
Review №89

This is a place that lives up to there name. By far the most professional and knowledgeable dealership in the valley. They are not pushy and everything there is quality. I love my Tiguan. Big thanks to Eli and his sales Manager they were amazing!! Def Recommend this place!

Pe
Review №90

Would love to actually speak to someone... been trying to contact for 2 days... not sure whats going on... I spoke to someone yesterday evening and they basically told me not to go to the dealership... I was 15min away at 7:00pm and today I called at least 5 times but never received a call back... just automated text ...

Al
Review №91

I had a wonderful experience today buying my first car. The place was beautiful and the people were nice. Kesha helped me out with finding a good car for me and was so friendly and knowledgeable. Craig helped with with financing and answered all of my questions. I would definitely recommend this dealership to other people!

Ma
Review №92

I bought a used 2020 Ford Explorer at Bill Luke Santan. In my interactions I met with several employees in both the sales and service department. They were communicative, honest and true to their word. The integrity in the organization appeared to be cultural and throughout. I was particularly impressed with Brian, the General Sales Manager, and Jeff in the Service Department. Recommend.

R
Review №93

I had a great experience here at Bill Luke. This is my third used car that Ive purchased at a Bill Luke, but first at this location. I worked with Jim Gilbert. He was very friendly and patient with us as we worked through finding the right fit. We had to come back a second time, and he was very helpful and friendly. We never felt pressured. Im pretty familiar with sales tactics, and I never felt like I was being manipulated into getting something I didnt want. He asked us a lot of questions to get to know exactly what we needed, and now were really happy with the SUV we bought. Well be coming back when we need another car in a few years.

Na
Review №94

Great service!! Very honest and patient

Li
Review №95

We had the best buying experience with Brian! He was fun and made the process enjoyable. From the moment he greeted us inside, to the test drive to the end of the sale he was great! We will definitely go back to Bill Luke Santan to work with Brian on our next purchase!

Jo
Review №96

Everyone was exceptional, Paul was helping me every step of the way. He was excellent at everything through the whole process and very transparent about everything. If you decide to buy or sell a vehicle here I would definitely recommend dealing with Paul

Su
Review №97

Dustin was very professional through the whole process of our purchase of our 2020 Colorado.There was absolutely no pressure to purchase. Will differently do business here again.Thank you Dustin!!!Oklahoma State University (Pistol Pete)

Hi
Review №98

We live in Show Low, AZ and we were visiting the valley and saw the incredible truck pricing Bill Luke Santan has in Gilbert. We were treated so well we bought a truck from them that day. We got top price for our trade in too!

Ja
Review №99

Dustin was amazing! Went in and he was the first to greet us with a great welcoming attitude. From start to finish he was entertaining and informative and really made us comfortable with making my decision. I got a great deal on a BMW and because of him and the bill luke team I now have my first luxury car! Thanks guys youre the best!

Pe
Review №100

UpdateI’m removing one star due to lack of full disclosure regarding the window tint. Bill Luke tints every vehicle and charges for it (in my case, the charge was $360). The sales rep told me there was a 20% heat reduction from the tinting. Come to find out, the tinting was only done on the front two windows. I am having the windows re-tinted to ensure heat reduction for all windows.——————Overall, I had a good experience at Bill Luke Santan. I purchased a 2014 Odyssey. After the purchase, I took the vehicle to my mechanic and he was very happy with the condition of the vehicle other than that the fluids needed to be replaced (power steering, transmission, brake). My understanding is that Bill Luke replaces the engine oil but not other fluids.The only other issue I had was that I found the vehicle on TrueCar and when I showed up at the dealership, they said the TrueCar price was only valid if the vehicle purchase was financed, and I wanted to pay in cash.All in all, I feel like I purchased a quality vehicle at a reasonable price and was treated fairly.

Information
99 Photos
100 Comments
4.8 Rating
  • Address:3404 S Speedway Dr, Gilbert, AZ 85297, United States
  • Site:https://billlukesantan.com/
  • Phone:+1 480-676-6699
Categories
  • Car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:10AM–5PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Offerings
  • Oil change:Yes
Payments
  • Credit cards:Yes
Similar organizations