I was greeted with service as soon as I walked inside. The staff was smiling and eager to help me. The jeweler who assisted me, Korelle, me educated me on the different types of gold and styles. She explained the different compositions and guided me in finding exactly what I wanted. She was so professional, she convinced me to purchase a second item. I also received complimentary customization and cleaning! The service and alterations were very expedient.

I was beyond pleased with Nicki’s help finding the perfect ring gift for my birthday. She had so much patience with me as I went from ring style to ring style to find the one that suited me best. Nicki’s customer service is impeccable and I enjoy her creating conversation and building rapport. Definitely ask for Nicki when you stop by Reeds. You won’t be disappointed.

Nicki Cox is hands down the best salesperson! My husband and I have been shopping with her for the past 11 years. She is the only one my husband will shop through. Thank you so much for your great service

Korell provided the best customer service. More people could learn from her. She treats you like shes known you forever. Thank you sweet lady. Keep doing what you do.

Wally is the absolute best! No matter what I want he brings my dreams to life with custom pieces. I am so in love with my ring. All the Reeds staff are professional and the turnaround time is quick without compromising quality. We send all of our family and friends here. If you have any jewelry needs, dont hesitate to visit Reeds at the Haywood Mall.

If i could do zero stars i would. The clerk wally was incredibly rude, condescending and did not make me feel comfortable. I wish i didnt go here. He told me “this ring isnt worth X amount of money!!” After he asked how much i wanted my engagement ring insured for in case the mall burns down…. Why would someone know the cost of a that?? Then when my fiancé went to pick it up, he said, its awfully small. My fiancé said thats not something you should say to people- also im a doctor and need a small ring. I do not recommend going here for his horrible people skills and making me feel worthless. They did an ok job making the ring smaller though.

Nicki Cox is an amazing sales person here at Reeds. She went above and beyond to provide information and service today to me during my purchase. If you shop at Reeds ask for Nicki

My fiancé got my ring from here and I have nothing bad to say. They are very willing to help you pick out your dream ring. Wally is amazing. He truly cares for his customers and respects budget. I highly recommend going here. I’ve referred 3 different couples since I’ve gotten engaged and they all have had wonderful experiences as well.

I had an amazing experience. I was referred here from a close friend of mine who also had an incredible experience with Wally and the entire staff. From the minute I walked in I was treated as a priority and when my ring was ready I felt like family. Wally is a truly genuine person and was wonderful to work with throughout the process, I am a customer for life. Icing on the cake was my fiancee loves her ring that Wally and I had custom made together. THANK YALL

I’ve never had a bad experience here! Korelle always gets me right! Her customer service skills are great and she always goes above and beyond to ensure satisfaction!

Korelle provides exceptional customer service!I cannot recall how many years I have been a Reeds customer but I have alwaysReceived outstanding service from Korelle Williams. Korelle goes above and beyondTo help you stick with your budget, provide suggestions and listen to your specific needs.My husband, children and family members all shop at Reeds because of the personal service we receive from Korelle.

Wally, the manager, was incredibly helpful in correctly sizing my Omega watch...which was NOT purchased there. Will definitely make my next watch purchase here!

Highly recommend! Nicki helped us pick out the most beautiful ring for my engagement. Couldn’t have asked for a better experience!

REEDS Has a great selection of timepieces and jewelry. I have purchased several watches from them. I purchased my wife’s engagement ring and a diamond bracelet. Go see Miss Dee! She is the best. Always willing to help and very patient. I will continue to purchase at Reeds for all my jewelers needs.

Wally helped my husband pick out my engagment ring & wedding band. He was so nice & extremely helpful. After we got engaged, I went back into the store to have my rings sized, & I really felt like I had known Wally forever & we just met. Everyone at Reeds is great & makes you feel like close family. I will definitely use Reeds in the future!

I absolutely came to the mall at Haywood this past Monday to pick out the engagement ring I wanted and was going to Kays Jewelry to get it. When we got there Kays was closed so I decided just to go into Reeds to look around, never expecting to find the most perfect ring. The staff in this family owned business are amazing. I simply told the lady exactly what I was looking for and she went straight to 2 rings, its like she could read my mind. By the time we left the store I had 100 % made my mind up and no one could have persuaded me to go elsewhere. Yesterday, my now fiance proposed and I said yes. He had gone back to the store and made the purchased once he realized I was in love with the ring. The staff was great, the ring is beautiful and I have a new jewelry store to shop at.

I am sure these guys are fine jewelers. I have no experience with them, so I cannot say, but I had to get something off my chest.For the past few years, their ads (which play on 105.5 in Clemson) have featured a young woman who gleefully mispronounces the word jewelry with such precise enunciation that my kids watch me for the entertaining facial grimaces that this elicits from me. For the love of God - its JOO-ULL-REE, not JOO-LUH-REE. Like nails on chalkboard to English minors such as myself.Correct this, and I may well drive to Greenville for the expressed purpose of purchasing something as a thank you for soothing my shattered nerves.

What a wonderful experience. The staff, especially Wally Odom, the store manager, were both welcoming and incredibly helpful. As with other jewelry stores, there was no pressure to buy any of the items I was interested in.If youre in the market for jewelry and/or watches, you have to visit Reeds Jewelry!

This place is awesome and has better options for customers who need to have a flexible design. They are friendly, patient, and love to have small talk for your occasion. If you need reassurance go to the surrounding jewelry stores first, then come here last, and you will understand what I mean!

Wally and Nikki are great! They helped make my dream engagement ring a reality. We had a absolutely great experience and will be shopping there for jewelry from now on.

Reeds jewelers- Haywood Mall- has a very friendly staff and a nice selection of items. Stop in and browse around for your next purchase. I stopped in to have my rings cleaned and for the settings to be checked. Dont want to lose any stones!

Wonderful experience at Reeds getting my wife a birthday present. Wally Odom is an exceptional Manager and helped us in every way in our decision making. We were treated with respect and professionalism. We will definitely be making Reeds our home for jewelry purchases since we now live in the Greenville area.

The store and staff are top notch! I can go in at any time and be greeted with a smile and friendly service. When you go in ask for Nicki she will take great care of you :)

Wally is the best! He goes above and beyond!

Employees were rude I will never go there again and wouldnt recommend anyone to shop at that location. Go to Charlotte. The employees there are the best

My husband purchase my ring from Reeds Jewelry and I love it. Mrs.Signe’t McCrea was so patient and nice to him through the process. My husband and are pleased and we thank you.You are a very good sales person. Thanks again The Grays

Nicki Cox was GREAT! She took her time listened to what my wife wanted and helped us find the ring that said, “I’m the one!” And helped us walk out with a smaller bank balance, but a larger LOVE balance. LOL. This made our 46th anniversary a very special one. I can’t say enough good things about our experience.

Customer service. What does it mean today? Social media has almost destroyed the person to person experience. Well Im here to tell you this place does customer service RIGHT!!! Korelle Marie Williams might be the best customer service person I ever seen. She did soooooo much to make sure I got exactly what I wanted! In a world were customer service doesnt mean ANYTHING to anybody, This place and Mrs Williams are the diamonds that shine

C. Cass Agerton is the assistant manager at this location and he has been one of the most helpful and kind sales representatives that I have dealt with in a retail store setting. The whole staff is in the store is excellent! I would definite recommend using Cass and this Reeds Jewelry location for your next watch or jewelry purchase.

I just love Reed Jewelers! My first was a 3 stone anniversary ring from my husband. Than in March we had some very special diamonds from family set in a pendant that was just stunning!! Wally is the manager there and he is so kind and helpful! I truly recommend people going there for their jewelry shopping, you want be disappointed! Thank you Wally!! Malcolm & Julie

I was very disappointed in the customer service at this Reeds location. We took my husbands band in to be repaired because a part of it had been broken. We had insurance/warranty and had to pay a $25 shipping fee. The ring was sent off and returned 2 weeks later.When I picked up the ring, I overheard the laying helping me telling another employee, Why does this paper say size 11.5 when its supposed to be an 11? They then measured it and I couldnt hear what was said after that.When the lady brought the ring to me, I said, Just to be sure... This was NOT ring size exchange. It was sent off to be repaired as should be a size 11. Her response was, Yes, yes, it is. My husband wasnt with me when I picked it up but as soon as I got home, he tried it on and sure enough it was an 11.5.They knowingly gave me the wrong size... AFTER I paid the shipping fee.I immediately called and was told it was definitely the companys fault that they shipped it to because they can only go by the original receipt from when it was purchased??? FYI, when it was purchased it was too big and had to be resized.I took the ring back, dealt with someone completely different who said they would put a rush on it. I had also asked for a refund on the shipping fee of $25 for the inconvenience. I was shot down with no effort at all. Another lady was listening and said shed call on the next day that someone would call back.One and a half weeks later, I was the one calling the store because we had not heard a thing, about the ring, the refund, the rush, nothing.The manager is the one who I supposedly talked to at that point. He made excuses about why the ring wasnt back yet since it was a rush. Said hed call, get some information and call me back. Never heard back from him again.We spoke to numerous employees who just brushed us aside. Weve been 4 weeks without my husbands ring AND had to pay for that. No one cared. Its frustrating when you put money into something important and its not important to those who are supposed to take care of it and help you.My insurance on my ring is still through Reeds so I imagine Ill have to deal with them again, but I would suggest to others to buy your jewelry elsewhere.

I went into Reeds Jewelers and was immediately greeted by Korelle! Here knowledge of the rings and the diamond cuts just blew me away! From start to finish she was there for me to answer all of my questions and reassured me that the choices made were well worth it. I AM BEYOND WELL PLEASED AND SATISFIED!

Had a fantastic buying experience at this Reed’s location. Korelle and Cass were especially helpful in their assistance in finding my next watch. Good price as well on this deal. Very patient, friendly, and took their time to ensure I found what I wanted. Thank you!

Wonderful shopping experience. I stumbled into you by chance when the other jeweler across from you tried to get cute with me over TCW on a pendant for my wife....Well....Now Ive found a new jeweler. Reeds. Say no more.

Visited other jewelry stores prior to visiting Reeds and quickly realized they are the only one stop shop around. To anyone around I highly recommend them. I worked with Jon and his service was excellent. The staff have a great personality and are eager to help with everything you need.

I could not be happier with the service or the item me and my husband purchased. The staff went out of their way to make sure we were happy and satisfied. I will be back to purchase here again.

I went into Reeds looking for a rose gold engagement ring setting and Jon the assistant manager was beyond amazing! He helped me find exactly what I was looking for, gave me an awesome price and made the whole process effortless! I definitely recommend you ask for Jon if you want to enjoy your shopping experience.

Amazing people I have bought all my wife’s jewelry from them.We Will definitely go back!

Korelle is the best sells associate at Reeds Jewelers in the Haywood Mall hands down! She takes her time with you to insure you’re satisfied with your purchase, really nice person n very friendly... Love her!

My husband and I first went in to Reeds in early 2015 looking for an anniversary ring. We had been to several other stores, but couldnt find anything that we liked. We immediately met Minnie, the assistant manager, and she worked with us to find a ring that I would love. We purchased that ring and have been back to make two more purchases from her. I can be somewhat difficult to deal with (admittedly) when it comes to my jewlery, however, Minnie is always amazing to me! I recently decided to significantly upgrade my original engagement ring. I now have the most beautiful ring (after many hours spent with Minnie searching for the perfect one). I cant stop looking at my hand!!! Its amazing! I simply cant say enough about Minnie...she is a fantastic lady who has the most amazing customer service skills Ive ever seen! I will never shop anywhere but Reeds of Greenville for any future purchases! My experience here deserves 10 stars! Thank you so much, Minnie!!!

Outstanding personalized service. We were first time customers yet Nicki Cox made us feel as though we had been buying there for years. Thanks.

Always friendly staff, great selection, fair prices

I really like this jewelry store. Their associates are nice and very helpful. I would have given 5 stars, but a couple of my gold Alex and Ani bracelets are beginning to tarnish/fade a little. Ive only have it for a little over a year. However, Im not detoured from continuing to shop here and I still love Alex and Anis collections.

Easiest purchase i ever made. Korelle made the process so easy and my Fiance loves the ring!

The staff is very friendly and helpful if you are looking for a gift, see Nicki or Dee.

Visited this location looking to order a custom band. There was an African-American woman who came to help me but she was rude not inviting at all. She said in so many words I was better off going somewhere else. I was offended because everyone in my family have gone to reeds for years. I went to Kays Jewelers.

I highly recommend Reeds. They have reasonable prices and payment plans! Korell is the one to ask for, shell make sure you leave satisfied without your pockets hurting! Lol

Nicki is AWESOME......Her knowledge is off the charts ..everyone need to go see her!!

I pretty sure they overcharged me to do a small ring repair at $200 after I was quoted $50.

One of the best jewelry shops in Greenville. John and Wally treated my wife and I very well. We will definitely come back!

Outstanding customer service from the assistant manager Cass, thank you so much sir.

Thank yall soo much for the great deal and the great friendly attitudes and exceptional personalities!! Dee Hunter and Jon Grant yall are greatly appreciated!!

I recently purchased a gift at Reeds. The staff, especially Nicki Cox, was most helpful. I could not have been more pleased with the service.

Dee and Walley are very helpful/knowledgeable. I would highly recommend this jeweler!

Nicki Cox and Jade helped helped me take my swag to the next level with a Tag that fit my needs and budget. I highly recommend these Tag Heuer Certified Sales Reps!

Simply a good company with fair pricing and professional staff that makes you feel at home.

Nicki is AMAZING....... She ROCKS with her customer service......Everyone needs to go see her for all their jewelry needs!!!!

I drove from Johnson city TN to work with these people! Amazing people to work with!

A little pricey in here overall good place

Jade is a hard working girl and serving tremendously.

Outstanding service. Went above and beyond to help! I will be going back!

My fiancé and I went all over from Hendersonville to Greenville in August 2016 to look at engagement rings. When we walked into Reeds it was a dream come true. John helped us and the first ring I tried on was the one. I knew I wanted some rose gold with it and the jeweler came over and put a few rose gold bands with it and I just knew that it was the one. In sept I got purposed to and I love looking at this gem everyday. Thank you Reeds for all you do.

Awesome staff that helps all to the extent of their abilities

Great jewelry and excellent customer service.

Outstanding, amazing customer service!!

Really nice staff

Very, very helpful, thanks

Great service

I loved the place because they speak Spanish wonderful attention from korelle Marie