Super nice and very quick
Rented a unit on November 2, 2018. Spent an hour loading a truck, thirty minute drive and found I was locked out of my unit on November 18, 2018. I never used the unit and had to drive thirty minutes back, another hour unloading for what paying for a unit I cant use. It was somebody elses lock. They double rented it. Ill be calling the better business bureau and tommorow.
Moved into new unit in Pittsboro, when opening door to unit I was stung multiple time by fire ants was told by rude and incompetent staff person that it is an outdoor unit and I would have to expect these things !! staff entered my credit card wrong and the payment didnt go through, their fault, so I WAS LOCKED OUT!!!! I have been at this location for a year and half, never a problem with auto bill, other issues I wont go into.They truly do not care about their customers at all and this problem goes from the bottom of the staff to top management, no call from general manager when call was requested! they are not good people!!!!!!!!!!!!!!
I have had my things in storage in this facility for a year and a half while in transitional position in Greenville, NC. I travel extensivly. I have not been able to access my things on two occations because of the facilities computers would not take my security code. I also had set up an automatic ATM withdrawl with the facility and had issues where the facility charged me 34.00 on a 80.00 storage for 5 days. I would not reccommed this facility if you want to be treated like a customer or fairly.
Never ever ever ever ever ever do business with these people unwilling to work with you and steal your money for months you DO NOT use the facility
Clean facility and helpful staff
Tight area to move vehicle around
🤔🤔