I left the store at 7:03pm without what I was looking for. A few days ago i went there and upgrade one of my kids line without a problem for $100. Today I went to do the same thing for another line and the lady was charging me $20 more, which I couldnt understand why so I asked for an explanation which she was not able to provide, only repeated that, that was the price. Left the store very disappointed. If I could rate the customer service today I would give her a ZERO. I still dont understand why the additional $20, since the phone was $70 + $23 (upgrade fee) + $7 (taxes) = $100Where is the extra $20 coming from??

Every new phone i buy here gets viruses really quick and I get all sorts of calls people looking for different people last phone i get there. Next phone will be an iPhone cash but it wont be from them.

I came here today and dealt with Moe Sal, he was such a sweetheart and walked me through the entire process of getting a phone from point A to point B. He was knowledgeable and thirly explained what is the differences between phones and the differences in process. After a good talk with him he was able to convince me to switch to metro and grab my self a one plus n100 instead of my iPhone 12 with T-Mobile, this phone seems like its great and the service I was provided in the store is definitely something Im looking forward to every month from now on. Only $60 a month, free phone, and no fees or taxes count me the hell in. Oh did I mention FREE PHONE! AND A NICE LOOKING HIGHLY PROFESSIONAL TO SERVE ME COUNT MEEEEE INNNNN!

I cam here today and dealt with Mo. Such a fine and professionañ young gentelman. I highly recommend going to him for any services.

I wanted to pay for my T-mobile line there, but the girl said that only METRO. I dont know if what she said is real or not since she answered me with a bad attitude.

Me and My wife came here today and dealt with Mo. He transfered everything from our old phones and gave us an amazing deal.

Got here at 8:45 when they close at 9. Needed to open two lines really fast. The girl had the door locked and was saying closed already when there was still 15 min left and for fact it would take her less then 10 min to help me out

Great customer service! Very attentive.👌

In my own experience, they dont know what they are doing horrible costumer service and lack of responsibility would recomend this metro store

Very friendly staffCustomer service 100%

Best customer service

Very friendly staff ...

Great service

The service here is bad the girl named Liss Canon should not work is bad as customer service .... I dont know why they have her working there .... they should look for a person Ke have another aptitude

The attention is incredible and things are cheap I loved it

Brilliant