They ran out of Pokemon Sword and Shield promotional serial codes four days into what was supposed to be a two week event. Which is really confusing. Theyre only supposed to give one card per customer, and other places didnt run out nearly as quick. Were they giving out multiple cards per customer? I dont know. I was disappointed to make the trip out to get one and then being turned away.
The staff was kind, courteous and knowledgeable. There also had great COVID protocols clearly posted, with additional recorded messages. The store was very neat, clean and well organize. I was looking for information on Xbox Series X and S consoles, controllers and two-way head sets. The staff member was able to verify my new PC was powerful enough for gaming, and was even able to recommend the perfect graphics card for my motherboard and RAM allotment of the top of his head. Truly quite impressive and useful. He was able to outfit me with a customizable Xbox controller that fit my hands perfectly, and also a connected head set that fit over my glasses without pinching my ears. Im 6 3, so I have bigger and longer head, that makes finding a head set you can game on all day while wearing glasses very difficult. He was able to recommend the perfect pair and a replacement/ second for guest. I walked out with two premium controls, head set, exchange 2 year all-inclusive warranties with device upgrade options and Game Stop membership with added perks and free money to spend each month for under $330. I can also take the devices to any Game Stop for instant replacement, which is great as I travel a lot with my gaming rig. Money and time happily well spent! Thanks Game Stop!
Neil is an amazing person so helpful love the guy definitely five out of five stars will be back to see Neil. helped us with everything we need
Excellent service. Great people. Neil was a great help
Best brick and mortar place for used video games and merchandise...the staff is awesome...can always find something new to play...love loading up on IP socks...t-shirts at usually on sale (on par with Walmart quality)...star wars merch always seem to be on sale or on the clearance table...usually wind up bringing something I dont really need home with me.
So glad this place is still open. Theyd be glad to know theyve convinced me to purchase a few games I never heard of until going into the store. They at least keep up with the game reviews and research to give decent feedback on the products in store.
Great customer service.
They never answer the phone.
Guys are super nice and helpful
Enjoyed my time there, and bought a reasonably price controller back for my switch, now it can hold six games at once!
Very friendly and knowledgeable staff!
I always love GameStop. The people are very knowledgeable and friendly. Good prices and the latest stuff.
Very friendly and helpful staff, thank you
Good toys and games very nice super good
Fun people all very honest and to the point. Theyve never bothered me about my suport dog.
Its a GameStop...like all the others. My son shops here and I walk aimlessly around until hes done. He likes it so Im giving it 5 stars. Employees are always kind and helpful.
This gamestop is better than the other gamestop across the street. Friendly management and helpful associates.
They need to show alil more love in how they take care of Every customer. Show people they appreciate them coming in.
Has great deals you cant pass up
Sold me 3 bad wii u game disc. When open up package even had deflected disc stickers on two of the 3 game cases. Why rip off working people.
They have so much in one small store and the prices are reasonable
A gamers paradise, knowledge people. Good atmosphere
Its an awesome place to go to find what I need staff is well knowledgeable about products, treats you like friends they remember you look up stuff for you
I honestly love going in there, the employees are so fun and nice. You could have good conversations with them about almost anything. They have amazing customer service as well and help you find what you need. The building was a bbq place so it smells like bbq smoke still, but it smells good, and they always have clearance items and deals going on.
Great experience and knowledgeable staff. We picked up some great two player games we had never heard of thanks to them.
Use to be a huge fan of this place but their prices are higher then most used game stores and I cant find old systems here like at Monster Games
Good products and cheap
They didnt have what I needed but they set aside one at another store and called for me! Great customer service!
Excellent customer service, quite knowledgeable about gaming consoles.
Great Gamestop location. Excellent management with friendly and helpful customer service.
Great service every time I go in. Lauren and her team are soooo good to me and my boys......even when their excitement is boiling over. This store is the reason I still buy games on disc!
Good selection of games. Staff were good.
Cause the helps always ask you if you need any help finding your games
Great games at great prices
I just walked into Gamestop to Pre-Order Forza Horizon 3 Ultimate edition and the guy told me that I can no longer pre-order it. He said I can buy the standard version and I was kind of dumbfounded. I thought that you could pre-order any version you want until the day its released. Turns out the guy swindled me. They sell the ultimate edition at other stores, just not Gamestop. I dont find that store very helpful or reliable if Im being lied to.
Perfection
Favorite place to go! Just find out what the smell is... lol
Love this store and the people
I bought pre owned video game it was same price as new one so I returned and never go back again this kids work here so stupid
John is the best
Good selection of games
What can I say I am a gamer
Its a rip off.
Love the games
Had to return a pre-owned Game I bought twice before the third one finally worked
Always got the good stuff
Game stop takes no returns what so ever. This store lies to customers.
Awesome customer service!!
Great experience
I should buy stock in gamestop....
Love this place
Good service
Best ever
Love the store!!!!!
.......Great
Ot is ok
Very good place