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pep boys auto parts service, Pep Boys
1010 FM 1960, Humble, TX 77338, United States
Comments
Da
Review №1

Excellent service and great communication from the staff. Patrick in particular has been amazing, and I look forward to continuing to bring my cars to him.

Sh
Review №2

If you want to go to Pep Boys I would advise that you go to the one in Atascocita. This one overcharges you. I came in for a tire repair, unfortunately I had to get a new one. Two guys quoted me 2 different prices for the same tire with installation, warranty, etc. The price seemed to high because I had warranty on the tire that was damaged. Something seemed a bit off so I went down to the Atascocita location where I got the SAME tire with installation, warranty, etc for $30 bucks cheaper. On top of that, the location only had 1 mechanic that 3 customers were waiting on. Atascocita had 3 mechanics and got me out less that 15 mins! I wouldn’t recommend this place.

Aj
Review №3

They were able to get my taillights working and didnt charge me because it was just not screwed in correctly

Ka
Review №4

Patrick and julian were very helpful and patient with us! 10/10 service :)

Al
Review №5

I want to say a big thank you to Pep Boys Auto Service and especially Clyde Spencer. When I got a blowout he helped me to fix it very fast and professional. I truly recommend this place to everyone, they do a great job and provide amazing service! Thank you again Clyde and be safe!

DP
Review №6

Positives: I have been to this location multiple times for service and the staff, starting with the manager, has always been friendly and prices are competitive with other shops in the area. Work is done quickly and professionally. Negatives: There is almost no signage to indicate the shop is there. I found it by accident the first time I stopped in. The location is small with a limited number of bays and almost no parking for customers. Ive seen people leave because of this and also because the shop couldnt service larger vehicles. Despite these drawbacks, a better experience than Ive had at other businesses

Mi
Review №7

Youre welcome. Clyde was amazing. I will always look for him for any of my car needs.

Al
Review №8

Oil and cabin filter change

Li
Review №9

They did a great job quick and efficiently.

Ha
Review №10

Awesome place to get your car ready to hit the road. I got 4 tires and an oil change done here, excellent customer service. They helped with every question I had and best of all they helped me save money!! Totally recommend this place!

To
Review №11

I appreciate your thorough work and service. Thank you for staying late to make sure my car was safe even though you were doing work under warranty. Great group of guys!

ch
Review №12

Very helpful, friendly, and fast. Oil change was done and were helpful with questions I had concerning other issues. Would recommend them and come back.

Da
Review №13

Went in for an oil change. It was fast, the receptionist was very friendly. Robert, who worked on my car was very informative and answered every question I had. Will definitely go back when I need any other services done for my car.

Ar
Review №14

When I comes to the value of the customer at this place really shows it the most! I came here at the last minute right before closing and was able to get four brand new tires for my Cadillac Escalade. They treated me with the upmost right respect and even gave me 25% discount due to me purchasing 4 tires at one time. Thanks so much appreciate

Ch
Review №15

Made my appointment online the day before. They had me in and out for an oil change in 30 minutes. Great place, friendly staff!

Di
Review №16

Great customer service and I love the way they handle business. I went in for one thing & winded up purchasing much more. I look forward to doing business with you all in the future

De
Review №17

I needed a tire replaced under my road hazard contract, and for a week they said they didnt have a tech to mount it. Finally went to the Champions store and didnt notice till I got home that they mounted the tire white letters in when the other 3 are white letters out. Not impressed .

K
Review №18

Robert was professional, honest and treated me like a human being instead of just a woman who doesn’t know anything about cars. Due to a mistake by another Pep Boys, he not only fixed the situation but also returned my confindence in this company being able to fix cars. I hope we don’t break don’t again at the airport, our track record isn’t so great, but if we do, we will definitely return to this Peoboys.

Ma
Review №19

Excellent service

Li
Review №20

The manager is so amazing. Would definitely recommend!

Ch
Review №21

Fast took care of my needs very nice manager

De
Review №22

I had to return my truck. Twice for a c and its still dont work right

Tr
Review №23

Fast service

ju
Review №24

They tried to tell me the part for my car was really hard to find and it would be 1176 just for the part. It was a compressor for my ac in a 2013 Chevy Malibu. I took it to my mechanic and he charged me 800 total for the labor and part.

Su
Review №25

Great service

To
Review №26

Put a battery for me did a great job

Wa
Review №27

Great oil & filter change

C
Review №28

Great experience

Mi
Review №29

Nice guy

Ol
Review №30

Ok

Mo
Review №31

Robert is the best

Ya
Review №32

Good service

Ja
Review №33

Pretty average. Didnt really stand out from any other automotive join in the area. Only thing keeping this from 3 stars is that they did not have my brake job done in the time frame they agreed to after 3 different affirmations they could. Ended up late to my class.

Information
33 Comments
Rating
  • Address:1010 FM 1960, Humble, TX 77338, United States
  • Site:https://stores.pepboys.com/tx/humble/1010-fm-1960-e.html
  • Phone:+1 281-540-4762
Categories
  • Auto parts store
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