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CMC Auto Care
8609 Farm to Market 1960 Bypass Rd W, Humble, TX 77338, United States
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CMC Auto Care
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Review №1

90 K Scheduled Tune Up - 2018 GMC Sierra DenaliBilly & his team of pros flushed & changed fluids in both differentials, the transaxle, coolant, oil & brake system in my truck. They also installed new plugs & wires and changed a leaking air conditioning condenser. The first condenser did not seal properly, so the team came in early the next morning to get me on the road before my first appointment. I put many miles (90K in 3.5 yrs) on this truck for both work & pleasure.Now my truck is light on its feet & responsive like its new again! The AC is blowing cold just in time for our upcoming 95 degree/ 95% humid summer heat. Feels like changing all the fluids, plugs & wires restored horsepower!! If youre one who doubts needing to have all the fluids changed in your vehicle, I recommend getting it done. The results are worth it!At the dealership, I felt like a number in a production line. At CMC, they have invested in todays technology, equipment & people to get the job done right. I am a friend & valued customer. Thank you!!!

B
Review №2

Billy and his team always take care of us. Been doing business with CMC for about 9years now. Everything from oil changes to engine replacement. Honest and fair.

Na
Review №3

Great place!! Great job!! They went to the extreme to make sure my moms car ran good and was able to have everything we needed. They were very polite Billy & Josh are awesome!! Thanks guys for your work and being professional & respectful!!

no
Review №4

Great Service and good prices!

sh
Review №5

Billy at CMC Auto really took the time to fix my car and get it back to me better than before

Ju
Review №6

Always a blessing when we take our vehicle to CMC AUTO. Ive got no doubt that it is fixed well. Great place to take your Vehicle trustworthy!

ro
Review №7

Had a front wheel bearing go out while leaving a job in Humble, pulled into the first place I found. Josh was very helpful. Had it diagnosed and the mechanic replaced both front bearings in a couple of hours and I was on my way. If I keep the van I will make the 20 mile trip to have other repairs made. I really appreciate them getting the work done right away as I had very little chance of making it too much further

Sa
Review №8

A serious mistake trusting Billy with our car. Brought my car in to have the power seat repaired. Instead of admitting that he couldnt do it, he kept pushing us aside, saying next week, it will be done by Tuesday, oh Im just waiting on the parts, and has never offered a refund despite 3 months passing and the problem is still not fixed!

Ge
Review №9

Very knowledgeable and friendly service at a good price

Jo
Review №10

They took my car in as scheduled and completed shoe repair in a timely manner

Ju
Review №11

Billy, is Efficient, honest and does excellent work! I will recommend this place to everyone!

Ti
Review №12

If I could give more stars I truly would. CMC Auto Care are by far the best auto mechanic shop around. My wife and I have been bringing our vehicles to them for about 3 years and each time their services are excellent. Billy and his team are very professional and they care about their customers. I highly recommend them to anyone who needs auto care services.

Ma
Review №13

All GMC dealers charge me $180 to & $200 for a diagnostic check for my 2017 GMC Acadia . Billy and his team was very helpful enough to have my suv running again and be safe out in the road for $60. Thank you so much .

Sa
Review №14

Mr husband and I have been taking our truck to these guys for many years. They are honestly the best mechanics in the city. Theyre honest, trustworthy and friendly! They will always be our mechanics!

DJ
Review №15

Always nice staff and they do great work

Wa
Review №16

Billy and crew are outstanding! They provide quality, professional services at competitive prices. This is a small business with huge integrity.CMC Auto provided services at a price much lower than the national franchisees offered. He actually saved me $500! And provided me a ride to and from the shop! Support this local business, you wont regret it!

Ki
Review №17

The place is clean and well placed. Being that its right on 1960 is a huge plus for me. When I took my car in the first time I was having reduced engine power because of an idle control thing. Costly part right? Welp it was just a broke wire on the thing. Cheap fix. Later when I had a different problem they explained like I never worked on a car. No jargon just simple analogies. easy for me to understand. They also vacuumed out my car. Prolly the first time its happened since I owned it.Great service, great location, great folks. I have and will recommend them.

Re
Review №18

Took my 2011 equinox to 8a catalytic converter put on 12/30/19 & from the date until now Im still having catalytic converter issues. I have taken my car so many times for the same issue the catalytic converter and now my exhaust manifold is cracked after they just fixed a crack that was on the catalytic converter . Billy I really think if you didnt know what you were doing with my car after the 3rd time of you attempting to fix it you should have given us our$ 937.53 for a catalytic converter thats still given me problems. I tried to be patient but honestly your mechanic messed up my car by not knowing which one to change. PEOPLE NEVER EVER TAKE YOUR CAR THEIR!!!!

An
Review №19

I took my car for an inspection during my lunch break. It ended up taking a little longer than expected and they generously offered to give me a ride back to work. What really blew me away was the fact that they returned the car back to my office once they were done! I would 100% recommend CMC and their great customer service!

Je
Review №20

Highly recommend! We went with this shop based on the great reviews. Im really glad we did! They did not disappoint. This shop treated my 19 yr old son with nothing but honesty, respect and explained in detail every issue that was going on with his camaro. They are extremely knowledgeable, honest, quick and very fair in their pricing. Their work is great! Their customer service is awesome! From the first phone call, to the exchange of payment 5 stars and more for these guys!! Thanks for helping my son! I will refer people here any chance I get!

Th
Review №21

Cmc is the go to place, for your automobile care. The customer service is, in my own opinion, very generous and courtesy. Any information i need, Cmc is willing to assist me with it... Ive been a customer for 4yrs and im always getting the services i want & need. Thank you CMC Auto care for the spectacular work..

We
Review №22

I had both my car and my wife’s serviced last week and I am extremely happy with the quality and value of the service I received. I recommend CMC auto to everyone!

Ph
Review №23

The Best!Billy is very friendly and will explain the work done or being done until you understand. (Very IMPORTANT to me). Joan is a delight while picking you up or taking you home.Their work is TOP NOTCH. CMC is my familys MECHANIC!😝

Al
Review №24

Very nice people who run CMC. They have good diagnostics, great service, and even better customer service. They stand by their work! We will return without thinking twice.

Do
Review №25

They did my wheel alignment on my 2015 BMW 528i and the alignment on my wife Chevrolet Equinox. In a timely fashion their customer service was outstanding very friendly very helpful and they drop me off at my house and when the work was done they came and pick me up with no additional charge. I can honestly say I got my moneys worth and then some. If you live nearby this is a shot you will want to bring your vehicle to and have peace of mind that the service will be performed by professionals and they will get the job done.P.S. they are good at communicating with on the price that they quote you goes up or down because of a problem that they found while working on your vehicle.

Mo
Review №26

Tried this place out on my moms recommendation and love it. Its centrally located and theyll drive home after drop off if you live close. Theyre friendly, knowledgeable and have fair prices with good warranties.

Ja
Review №27

Ive had the privilege of getting to know the owner over the past year or so and can say that he runs a top notch shop. He treats his customers and employees very well and stands behind his work. Trust is so important and this shop understands that.

St
Review №28

I have used CMC AUTO for the last 10 years. Best service, friendly and trustworthy. I highly recommend them to anyone looking for an honest and reliable mechanic. They stand by their work.

An
Review №29

I went to go get my AC fixed and the guy was lit did a good job and its still working after a month. Other place i took it said itll take too long and just replace the filter

Jo
Review №30

CMC Auto is my preferred mechanic of choice for a couple reasons... theyre an honest, family owed business with reasonable fair pricing & great customer service! Even when I have a quick vehicle question, Billy is who I call. Thank you CMC Auto for all you do keep up the great work!

Au
Review №31

Loved this place! The prices were great the service execptional. I will be sending my family and friends here for thier auto needs. Also really like the seevice link they use to show exactly what was done and what is needed in future.

St
Review №32

I can not rave about CMC enough! They have been meeting my automotive needs since I moved back to Spring Texas in 2009! Theyre the most honest auto-shop Ive ever had the fortune of working with. Their prices are the best, their people are top notch! You cant go wrong putting your vehicles in their hands!

Al
Review №33

I brought my Pathfinder to CMC because the heater had stopped working. Billy and Josh the service advisors were very helpful. You can tell they love their jobs. Josh even gave me a ride to the rental place, my Pathfinder had to spend the night in the shop. Billy explained everything they were going to be doing to get the Pathfinder’s heater working again. It’s been two weeks since they fixed and it is fixed. The heater is working great thanks to the guys at CMC.

jo
Review №34

They are very professional and gets the job done right with quick turnaround time. We taken our cars there for several years now and have zero complaints

He
Review №35

I can not express how wonderful the service is at CMC. My in-laws have used them for years. I needed my headlight replaced, and they fit me in, and were very kind and gracious. I can not express how greatful I am to this company.

Le
Review №36

Great job and knowledgeable

Le
Review №37

I drove my car in to this place in July. Just needed the timing chain replaced and the transmission was slipping a little when going into 4th gear, but it ran. My car was at this incompetent place for 3 months! During this time they only managed to change the timing chain and fry my computer. Part of it was due to my warranty company, but it was also do to their complete ineptitude. They had to take my dash apart and the rubber door trim to get the computer out. Ok, no problem. However nothing was put back correctly. We had to tell them that they put them to trim back on wrong and then Billy proceeded to argue with us about it until my husband had to go to the car and show him. My warranty company wasn’t going to cover the whole cost of the transmission, and I could have paid them difference, but I didn’t want my car there any longer. My car is in worse shape now than when I took out in. It runs rough & cuts off. I recommend staying away from this place.

Ad
Review №38

Trustworthy, quality work, and excellent customer service sum them up pretty well. I won’t take my vehicles anywhere else! They often go above and beyond to give me and my family the absolute best experience possible. Highly recommend!

Ju
Review №39

Very good people really quick awesome to work with no the problem right away straight up if they cant fix it I recommend a lot of people to em.

Dr
Review №40

On 9.23.2019, i dropped my 2005 Nissan Pathfinder for a simple oil change. My work is close by so I just walked by. Few hours later I went and picked up my vehicle. I regularly check all my vehicles and motorcycles and my inspection is detailed and deep with all notes in each file. CMC Auto claimed that they used Pronto oil filter. During my casual check, within 200 miles, i noticed that the dipstick has dirty oil. I also noticed that the ride after 2000 miles was getting rough and the oil was almost black. Finally I decided to take matters in my hands, which I normally do even if I am stationed away from home. There is a small window to access the oil filter on Pathfindres and Xterras on the bottom shield w two 10 MM bolts holding it in place. You remove that window and you can easily unscrew the old filter out and install the new filter in. Guess what I found....i found Fram TG 7317....Now as I mentioned earlier, CMC Auto even stated on their receipt that they used Pronto oil filter. My finding is genuine and it reflects the oil filter that I installed on 2.24.2019 during that oil change. What this tells me is that CMC Auto lied to me in person When I asked because I religiously write down every detail. This is why my oil git dirty in 200 miles and from that point onward it steadily deteriorated and thickened due to sludge from the old Fran TG 7317 from 2.24 2019 that they were supposed to remove but DID NOT. I want them to own the damage this may have caused on my vehicle and it is unknown as to what type of the damage that would be. Money is not the issue but a BLATANT LIE like this is unacceptable. I am going to upload the pics that I took when I found out what these bozos have done to my vehicle. I will go some day to confront them, God willing.

Ta
Review №41

Convienent because its a couple blocks from my neighborhood. The people are really awesome n nice. Don is funny. And D welcomed me by name. So they do remember faces and who they have worked with, which is good. Services are excellent as well. U wont leave disappointed.

An
Review №42

Family owned & run with a small town feel. Straight forward fair competitive pricing. Now my go to mechanic for Anything!

St
Review №43

I had a battery and electrical system problem with my 2010 VW Jetta. CMC was able to diagnose the problem and make needed repairs quickly. Im scheduled to bring my 2007 CRV in later today for troubleshooting on a hard-starting problem and tire pressure monitoring issue.

Am
Review №44

I had many things wrong with my car at the same time. They had fair pricing and were very courteous. They took the time to explain to me all my options and even fixed things that another shop had messed up on my car. I would recommend them to anyone and will be a repeat customer if I have issues in the future.

Je
Review №45

Extremely knowledgeable and friendly. Honest mechanics with great reasonable prices

To
Review №46

I love, love, love CMC. Extremely awesome service! Honest customer service. Reliable service. Always willing to go the extra mile with no hesitation. Happy employees equal happy customers. 👍👍👍👍👍

Ki
Review №47

Ran by an extremely nice family. Rates are reasonable. Very friendly people. Comfortable environment. Always take my car there for service.

Mi
Review №48

They were able to take care of my Dads minivan on a short turnaround. Reasonable prices and great service.

Yv
Review №49

These guys keep my old Chevy running great! Highly recommend!

Kr
Review №50

Great staff always ready to help what ever it may be. One employee even offered me his own Gatorade as I waited for work to be completed!!

la
Review №51

Wonderful people and they do a great job. One thing I especially appreciate is that they explain everything to me with patience.

Br
Review №52

Great customer service! Highly recommended! This will most definitely be the place I go to for mechanic work!

RO
Review №53

I prefer honesty over service. If you cannot fix it or have no clue please say so.I was told my car was ready and when I arrived, it would not start. I made the mistake of telling my 2nd job I was able to come in that day and once I got to my car it would not start again. Because of this I got fired for not showing up. A week and a half later it was still sitting in the same spot. I ended up getting my car towed to another mechanic and found out that they misdiagnosed the issue and damaged the fuel rail

Ja
Review №54

I took all of my company vehicles to CMC and my personal vehicles as well. I never worried about them doing unecessary repairs. They do honest work at a fair price. I recommend them without reservation.

me
Review №55

My family has been taking their vehicles here for many years.

Br
Review №56

Just went there for my state inspection and was totally impressed with the personnel and the quick service I received at this location. Give it a try.

Na
Review №57

Honest, affordable and they actually fixed the problem other mechanics havent been able to. Friendly and answered all my questions.

St
Review №58

CMC Auto Care doesnt even deserve 1 star for their service. I took in my mazda 3 on Sept 16 to have the check engine light looked at and to have my deteriorating fuel milage examined. I was told these issues were examined and taken care of. $600 later and I am still having the same issues. The engine light was back on the next day, no difference in my fuel milage, and the car started shaking. I took it back and was told that if I really want to alter my fuel milage that they need to change the spark plugs and I was quoted around $150 for that. My tires were rotated without my consent or knowledge, which caused the shake and after reexamining the engine light. I was told that the air flow was too lean (which I already knew, because I did my homework) and that they would replace the sensors for $900. When I mentioned that I had just brought the car in and they claimed to have resolved the engine light issue, they stated that since this was a different reason for the light coming on, (it wasnt the engine has been lean for more than a year, I have had 4 other mechanics run diagnostics on it) that they are not responsible to resolve it. I will never be coming back here, I have wasted almost 4 weeks of my time and $600 for absolutely nothing except inconvenience and extremely slow and ineffective service with no resolution. Every issue they claimed was fixed has continued to be a problem. CMC if you are going to charge people then you need to make sure that your service is up to their satisfaction, unfortunately you all are not following that philosophy.

Gr
Review №59

I have been a customer of CMCs going on 5 years now. There is not a bad thing I could possibly say about their service and expertise. They dont just treat you like another number in the books, its a family owned business with a family feel to their service. I could write 100 ways that theyve gone above and beyond for me but let me just say that there is not another shop in our area that I would recommend over them.

Mo
Review №60

Once he fix your car u never have to go back..Car Continue to run great.

He
Review №61

CMC took care of my fleet as well as my personal vehicles. Excellent staff and owners!

Er
Review №62

I take my car to Billy for every thing from oil changes to the most recent thing such as replacing my radiator. He always gurantees his work and offers a 3yr or 36,000 mile on all the work done in his shop. He has even gone as far as having someone drop my family off at the airport and keeping my car while it needed work done on it when we were out of town. The customer service they offer is beyond that of any mechanic shop I have ever dealt with.I recently had to replace my catalytic converter at another mechanic shop in Humble not of my choosing because the dealership were I purchased my car from was paying for the repairs and I was highly disappointed. They did not offer the same customer service as Billy at CMC nor the warranty and friendlyness that CMC offers.Billy and his staff always go above and beyond to make sure that I am completly satisfied with the work they have performed. When someone totalled my car a few months back, I was able to call Billy right before CMC was closing and he stayed after hours until the Police released my car and the tow truck delivered it to his shop.Needless to say, I have never had any issues with Billy/CMC Auto Care. I will always recommend them to my friends, family and anyone needing mechanic work.

D
Review №63

Awsome service family orientedGet treated like a real person withGreat diagnostics fix it right the 1st time cmc is highly recommended by the people of humble texas

Hi
Review №64

Great shop, they kept me updated at every step. I wouldnt go anywhere else in future.

Al
Review №65

They take advantage of the elderly, my dad is 89 years old he took his car in for a minor mistake so they charged him $400 to change 4 spark plugs, Then the engine light came on and they charged him another $600, His car never leaked oil and know its leaking bad

Ra
Review №66

Very nice 👍

Ch
Review №67

Horrible customer service. Came to pick up my car on its scheduled day to be pick up and the car was not even ready. They also gave me a false diagnoses on my car.

Pa
Review №68

Fast and friendly service. Honest and reliable service.

Mr
Review №69

Honest people which is Very hard to find in thud line of work. Did an awesome job on my car but SUPER expensive.

Ar
Review №70

There great

Je
Review №71

Great service! Went above and beyond working with my warranty company on getting air conditioning fixed.

Ba
Review №72

Great job and reasonable.

Al
Review №73

Got a screw on my tire and was driving by this place. Gave them a call and they told me to turn back around and come on in. Friendly crew, fast service and they did it for free! Support Your local shops!

Ge
Review №74

These guys are super nice and knowledgeable.

Do
Review №75

ASE Certified mechanics, great service.

Ke
Review №76

Awesome service

EL
Review №77

Great customer service 👍

Sy
Review №78

Excellent service, very knowledgeable about autos,staff very friendly

Am
Review №79

Billy does an excellent job

St
Review №80

Nice friendly service.

Ni
Review №81

Honest and authentic !!!!!!

mi
Review №82

Good service

Je
Review №83

Great place

Ri
Review №84

Ask for Billy

Ja
Review №85

Helpful

Ch
Review №86

Friendly staff

Ve
Review №87

Love this place

Ri
Review №88

Trusted

Ma
Review №89

Excellent vehicle repair service and good quality

MI
Review №90

Very happy with Billy, who was the first person to assist me and I was delighted. Then I was with Joshua, who gave me all the explanations and was very professional. The experience has been fantastic and fortunately I already have my trusted workshop. The mechanics are very nice and effective, and they check everything very accurately. Thank you very much for the great service. See you soon.

Information
13 Photos
90 Comments
4.5 Rating
  • Address:8609 Farm to Market 1960 Bypass Rd W, Humble, TX 77338, United States
  • Site:http://cmcauto.net/
  • Phone:+1 281-359-4300
Categories
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Car repair and maintenance
  • Engine rebuilding service
  • Mechanic
  • Oil change service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Highlights
  • Veteran-Led:Yes
  • Women-Led:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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