I’m typing this as I’m at the store. I don’t know the name of the employee who decided to be rude to me for no reason but it was uncalled for. Every other employee was welcoming. I walked to the register to say I was picking up my order and with an attitude she said I had to let someone in the front know rather than walking up to the register. Then when she asked for my name I said Karen and she proceeded to moves her hands and said “Karen… Karen what??”Instead of the attitude, she couldve nicely asked for my last name.
The employees are always nice and helpful. Its always crowded whenever I go.
LOVEEEEE SO MUCH love the scents, my favorite is definitely lavender and vanilla 💜
Always a nice place to go. Sometimes the sales associates will help, but for the most part you have to ask for assistance.
I got a good deal 🤑 I guess, it was my first time buying at this store and they help me to find what I wanted. There were too many fragrances that it was hard to choose, I got some body wash and lotions for men. I like that they have social distancing and wasnt too crowded. Definitely Im going back.💵💲🙃
Went to use coupons we received in mail. Got everything for about 70% off. Great savings!
Quincy n Shay were awesome! Provided valuable opinions in assisting me in finding the perfect fragrance. Thank you!
Overall quality is something else,my sister loves coming here for the products she needs
Its clean, nice employees welcoming you every time you go in there. The stuff they sale smells really good. Pricey but worth the money.i like to use the app but you can only use rewards online not in stores.
Bath & Body Works at Deerbrook Mall has it going on if you are on their mailing list they mail out coupons for free items each month I get a couple sometime so I take extras and they dont trip that you can give someone else a 20% off I especially Love The Wallflowers plugins
10/10 best places to go for smell goods 😍
Courteous Sales Reps. Products neatly displayed and easy to find.
Love bath and body works, they are great! I brought 10 candles out of Bath and Body Works! The only thing is that they shipped 2 (that I haven’t received yet), but were in the store 🤷🏽♀️...I had to call to get a refund for the shipping!
There are still designated entrance and exit spots, which I like. While I did not see a mask requirement posted for shoppers, the employees were masked. The cashier area is wiped down after each customer. They were well stocked and the associates were easily available for assistance.
My favorite place. I do get frustrated at times when what I choose online isnt available for pickup, because Im not paying a shipping fee when I can pickup.
Wife B-Day great smelling,Fragrances only issue is dont have enough mens fragrance.
The staff is absolutely amazing, friendly, helpful and a treasure to be around. I visit as much as I can just to have retail happiness during my lunch. Smaller store with excellent service.
Roshonda was so helpful! Will be going back just for her great customer service.
Love my bath an body works good stuff to choose from
This is the only place I buy my body lotion, nowhere else!!! Theyre lotion lasts on the body for so long, that I go through a bottle in a week.
Good service, lines was lomg but didnt wait that long,
It was I good experience. Workers were very friendly. Got my wife some lotions and body spray and candles for Mothers Day.
Always busy around a holiday, but the deals and quality are worth it. The COVID precautions keep the crowd down in the store.
Great place love the scents!! Always a good stop
Friendly staff and great specials
I love the limit on people that can be in the store and everyone must wear a mask. In and out as always with so many registers open.
Went in was helped as soon as I stepped in. Great service.
The store was very clean and the staff was courteous and helpful.
I love this Bath and body works inside of Deerbrook mall. I come here often and never fails to meet ones needs.
Always clean and organized and smells amazing
Walked in found what I was looking for. Multiple associates said that I could use my rewards. Get to the counter and was told they don’t let you use points at this location. I’ll give 2 stars since the associates that helped me were so kind. Other than that this location is pointless
Staff works hard to help everyone and are very friendly.
Love their more natural line.
They have really good coupons and products.
STAFF WAS VERY HELPFUL AND FRIENDLY. LINE WAS LONG BUT DID NOT HAVE TO WAIT LONG TO GO IN OR PAY.
Always busy. Staff is helpful, but the checkout is always slow.
Store is clean and plenty of staff around to assist customers. Shopped during the semi-annual sale however there was only one display with few 50% off items. Dissapointed, there was no 75% off selection at this location which was the reason for coming to this mall location.
Friendly service when I walked into the store. I’ll visit again 😊
The selection is great. Very attentive staff.
I had a Good Experience & Everyone was asking did I find what I needed or Need Help. Very Cortinous
I found the perfect Christmas present in here and good slels and a store limet so the are not crowded and are following covid guide lines.
Always new stuff and good sales!
Excellent customer service with a smile 😃
Of course their stuff smells good, but the service was what makes their store an enjoyable experience.
Crowded. Way to many people in a small space. Staff is helpful but pushy on selling the Champagne Toast boxes. Limited candle scents.
Love this store, very professional and friendly employees.
Helpful and friendly associates.
No social distancing..its too crowded. Pick your poison!
Good selection of candles and body lotions.
I enjoy going in there!
Bath and Body Works always has some great deals going on whenever I stop by, and I absolutely love the candles and lotions. Today we were just walking around, browsing, when by daughter asked if we could go in. Im just killing time so I said sure, but with no intention to buy anything. But then I got to talking to an associate in the store named Taylor and this girl was so good at her job, so friendly and just overall pleasant that it put me in the mood to shop. Didnt spend much, just some hand sanitizers for my kiddo that she had told me about and that theyre 5 for $7. I work retail and I understand how draining it can be and just how difficult it is to keep a positive and upbeat attitude, so to meet someone working in a packed/loud mall on a Sunday evening who had such a great attitude was not only surprising but refreshing.
Good prices and dam good men selection fellows your woman would love it
My favorite place
I love it.
Great customer service and very helpful
Great workers and super helpful
Just window shopping...lol
Super sale 75% off some items
One of my better experiences of visiting any store. I was greeted at the door by a young lady who was very helpful and answered all my questions.I visited the store to return a gazebo and they were extremely helpful with my return, one of the store representatives came out to help unpacking and taking it into the store. Furthermore, the young lady who greeted me at the door assisted me to ensure that my return was processed successfully!
Love the control on the people allowed in the store and protective mask...👏
Loved the store.
Happy early Birthday to me
Im always here for gifts! I love the ladies of bath and body they are always in a great mode and always willing to help if you need it! Lines are always long but always worth it! They have to be one of the only store that makes it worth traveling all the way from atascocita just to get my smell goods!
The store seems to be well organized and not too messy! The staff are nice and friendly. One thing that I dont like about this location is the layout. It can easily become very crowded and hard to maneuver through even if its not that busy!
Associates were very friendly. Very helpful and most of all Great. customer service. Five stars excellent
I LUV THE CANDLES- 3 WICK ON SALE!!!
Customer service wasnt that good. The employees were friendly but they didnt try to help you. They just talked to other employees. Other than that it was very clean (besides a little spill) and very welcoming, and it smelled nice in there too.
My wife loves this place. Their brand and product is the best. You get what you pay for
Great customer service !
I love this place low prices and a lot of discount
Awesome.... Mr. Dan at the door is great
This location is garbage. Victoria secret will continue getting my business. They dont discriminate on coupon via email!
Really like the soaps and body sprays my wife gets. The scents last a long time and the candles are usually good with strong scents. Pricey products, but sales prices are always around the corner.
We love their sales! Great customer service. Im very happy they are always bringing out new scents
I purchased by 3 get 2 items.
Loved it good deal the salesperson was very nice and helpful plus I got a coupon on top of the buy 3 get 3 free!!! Awesome.
Great sales for Christmas. Excellent service. Long lines but quick checkout
Great prices
Cant pay with gift card and the black girl that check out looked frustrated like she didnt care..
I actually love this store. It has great body wash for guys. Clean and professional workers who will help you with everything.
I have never had an issue at this store. This past Saturday was $8.95 Candle Day and the staff were amazing!!! Even though the customers were running around crazy the staff handled everything with a smile. Thank you!
Ok they are not honoring coupons the way they used to
Great selection and service. Staff checked to see if I needed assistance without crowding me! Ill definitely be back!!
Good sales
I go here every time I need any body sprays or lotions or hand sanitizers. I went this past weekend for the semi annual sale, everything was 50% off. Was awesome, also the customer service is really good all the time no doubt.
Great deals customer service is awesome thanks to owner u have great staff and friendly
Website says deerbrook mall location opens at 11 on Sundays, but they dont open until 12... very frustrating. Please fix this
It was packed and they had 6 lines goingIt was moving very fast
Had a great sell that day. Employees gave out free bags and we purchased several items that day.. Line was long but understandable
Love this place
Great customer service Pleasant environment and the smells make you want to live in the store!
New gf likes 3 wick candles so I have 2 buy her some
I love their sale prices there out of this world.