I cant speak to the work they do because I havent had work done at any Midas however I can say that when I called with a price inquiry the first man I spoke with was pretty rude and didnt let me finish my whole question before telling me they wouldnt even look at my vehicle. I called back and asked to speak with anyone but the person I had just spoken with and the second gentleman was much more personable. He answered my questions and even asked if I was interested in scheduling a time to bring my car in to get it looked at free of charge because of how rude the first guy was. So, although I will never take my vehicle to them to be serviced based on the my first phone call, I imagine the service and quality of work is decent since the place had been around for as long as I can remember.

I had cancelled my appointment at Good Year because these guys gave me a much better quote. Showed up for the appointment, and they did not have the tires in stock that they said they would have ready for me. The guy tried to pin the blame on me for not ordering tires to their store after I made my appointment. Had to go back to Good Year and get my appointment back.

My car mysteriously was the only car broken into while it was there and all of my 450 piece tool set was missing. Conveniently. The man at the front desk was rude and bypassed all of my concerns about the vehicle. If they werent the only ones who could get my car in for a radiator flush for 2 weeks I would have left then. I wont be back and I dont suggest you go either. According to other businesses around them, theft happens there often.

This shop put a regular customer at risk because of a policy designed to sell tires.I have been a customer at this Midas for 5 years now. I use it for basic things like mounting tires and oil changes. I have always appreciated Chris and Jeffs customer service and the shops competitive prices. On Wednesday I brought in a set of used winter tires to be mounted, because my wife had gotten into an accident in the snow with the older tires I had on the vehicle the day before. One of the tires was damaged, but they refused to put two of the winters on the back of the vehicle because they were seven years old. What business of theirs is it how old the tires are? They were in fine condition. Of course, they offered to sell me another pair.So now I had to drive into work today in the snow and ice with bald tires, until I can get the winters mounted tomorrow morning at another shop.Thanks for nothing. You wont be seeing me at your shop again.

Its been a long time since I had competent, reliable mechanics. The team is courteous, knowledgeable and they care. Just the sort of people you would want looking after your vehicle.I have had brakes, suspension, and maintenance performed at this location. Head and shoulders above the competition in the area.

The GARAGE is HEATED! They offer you Dunkin Donuts and Coffee....Straight up the Best Price and Fastest Service for an oil change, and, well they let me take pictures! I had a great time! Thanks guys I will be back this spring to do my brakes. The tires work great too. No place id rather be this frigid friday morning!

They lied about replacing the oil, they never changed it, yet they still charged me. They replaced the brakes with cheap off brand pieces of junk and they overcharged me (by a lot). My mechanic laughed at the work they did on the brakes and said they probably won’t last more than a couple months. DO NOT GO HERE.

They were fast and efficient.

I go here all the time for oil change.

Very polite and good customer service will recommend to anyone

Ok but like to c hgt are a lot in prices..long time customers smh. Be a little friendly..

Midas is the best!!!every place is gonna cost you money but theyve always treated me right and Jeff and the crew are awesome!great job guys!

This is the most honest auto repair shop in Ithaca. Best prices on repair work and tires.A lot of people dont understand what it takes to repair your car properly. These guys are NO BS. They will show you exactly what is needed and why.

I went to get a inspection and check engine read the first day he told me noome was there to work on my car i needed to reschedule yhe same day i went driving by and otjwr people cars where being serviced the next day was my appointment they drove the car to the back amd came bacj and said my car was leaking oil amd five codes came up when they used the code reader and i should take it back to the place i brought it long story short i went to another shop nothing was wrong with the car but a spark plug. if its a hassle working on black peoples cars than maybe u should put a sign. wasted my time and there very unprofessional

They used cheap pads. They actually broke the hood of my car and lost a center cap and they refused to fix it. Horrible service. Do NOT go here.

They were very nice and changed my Tire really fast and it was a great price.

My review is more about the professionalism of an employee!! I wanted to exemplify the professionalism and workmanship of peter I have been sitting here for a good long time getting my car worked on..and watching him interact with employees and costumers!! Peter is the example of great customer service and worker relations! He has gone above n beyond each and every costumer including myself! I would come back here anytime thanks to his wonderful attention to to his costumers and his strive to make sure your issues are attended to car and personal thank you so much for the enjoyable experience PETER!!😁

They took forever and overcharged me. I had to go to another shop in order to fix the problems they made. NEVER go to this place.

Always great service friendly staff Always pleased with the service

First employee I dealt with was not very good at communicating what he meant by they didnt stock items, thought Id have to come back. Then after i accepted service he said the parts could be there in 30 minutes. He should have stated that first. The second employee was very good.

Always all staff are kind, helpful and friendly.One time I brought flat tire, they fixed free for me. And technical help is amazing.I moved all my car service here from Magire -.

Peter Weeks horrible customer service and professionalism. as his own person or being the manager of Midas thats an extension of Midas this is more specifically about that employee. Picking and choosing when to be fair. And hold standards. Would not recommendthis company because this individual is the manager and unfortunately I have to trust my mechanics and I would not trust the decision making skills of this person. The rest of staff I had no contact with.

I stopped down to have my car looked at and fixed. Tim and Jeff saved me big time today getting me in right away and making sure my car was safe for me and my kids. I highly recommend them for your mechanical needs. Thank you again for helping me for the third time!!!

I was in need of a quick battery swap, and the folks at Midas were incredible to make time to accommodate me at a very reasonable price. Everyone I interacted with was affable and professional. Would recommend above any of the other shops in town.

I was told not to go to Midas but Im glad I gave them a chance. The new management is stellar. Jeff, Chris and Tim are nice down to earth people and I hope to get to know the rest of the crew because Im definitely coming back, and as a delivery driver I need to do so often. They are very accommodating and already had parts in store for my car.I came in for tires and they found out that the previous shop I went to, despite fixing my wheel bearing twice, hadnt installed a good wheel bearing yet again and the wheel was swiveling dangerously, hence my need for tires. The brakes were also affected and this was really costly. They showed me everything and broke it down well enough for me to understand. They threw in fixing the exhaust and my heat shield for free and took off $80 for my brakes, which now have a lifetime warranty with them instead of my previous shop whom I have no intention of returning to. Sweet words only drive you so far. Doing it right in the first place should be the way everybody does it. Thus far, Im very satisfied with my experience with Midas. I will update again as I grow more familiar.

Brought in our 2010 Prius for a second opinion on an exhaust system repair and Midas came in $2K below the dealers quote. Even completed the job below the estimate. Very friendly accommodating staff to boot. We are very pleased and plan to continue to use Midas for repairs

The under shield guard plastic on my wifes vehicle is scraping on the road and made it very noisy. Midas staff is very helpful and friendly. They fixed the issue quickly and told my wife that it was free of charge. Wow, excellent customer service! Thank you!

I have an old car and parts are hard to find. My initial wait time for an estimate was amazingly quick. Although replacement parts were hard to find, Jeff graciously worked with me to find the right parts. When my actual repair appointment came they got me in early. Tim installed my parts and throughout the job both Jeff and Tim kept me updated. I grew up in a small town and this was good old fashioned local and hometown service. It didnt feel like I was at a chain store! Hard to find and thanks again to Jeff and Tim!

The Ithaca Midas is full of friendly people who go out of their way to explain problems with your vehicle and quickly fix any issues. I’ve been getting my truck fixed there for years. They truly help out our community. Strong recommendation.

Busted a tire on the way out of town right before the holidays, rolled down to Midas and all the folks working their were able to help me put on my spare and replace two of the spokes (one which had been spripped and the other that snapped off). Amazing service and helped me out really quickly, taking time out of their Saturday rush to do so. Will visit again if I am in need of any motor service and am in Ithaca!

They lied about work needed. Went in to see what was needed to pass inspection. He (not sure name) told me my back tires fail inspection and so do the rear brakes. Being a previous mechanic and NYS inspector, I decided to fix the brakes myself and what I found was that only one side needed brakes and that my tires, even though worn down, they still had more than the 2/32 tread. So to pass inspection I needed one rotor and pads, not 2 tires and complete set of rear brakes. Cliche lying mechanics. At least he didnt charge me.

Quick, same-day replacement of my car battery. Very friendly service. Cheaper than buying a battery retail and installing it myself, plus the guys at Midas cleaned off the contacts for me. Will return!

I moved to the area in June 2018 and I went through a few places before I found Midas. Their service is always fast, they explain anything they find wrong AND take you into the shop to show you exactly what it is. This morning I woke up to a flat tire and I called Midas, they got me in immediately, patched my tire and had me back on the road in less than an hour. They have my business for as long as I’m in the area and I always recommend them to anyone who asks. I seriously can’t say enough good things about the team at this location!

No oil after oil change!!!Really??? Had to pay for an oil change with oil filter and oil was bone dry for weeks before my wife realized it was never changed. Thankfully it didnt do any permanent damage to her block!! Thanks for the WORK!!

They get the job done.

Not one of the out right worst experiences Ive ever had, but certainly not one of the better. Ive never been a Midas customer prior too this week due to their spotty reputation and after this dealing with them I will likely never return.

Passing through Ithaca, had a flat, stopped by Midas which was quite busy. Jeff sees that we are driving to NY. He takes the tire in and we are back on the road on 10 mins. Talk about all the awesome things small town America and Midas have to offer. Thanks Jeff.

Ive used this shop for everything from oil changes to flat tires to my car making weird noises, and the mechanics always been incredibly helpful, straightforward, knowledgeable, and make sure I understand exactly whats wrong with my car, what needs to be fixed and why, and what Ill be paying before they start any work. The service is excellent and my car is always taken care of incredibly well, and the mechanics go above and beyond to make sure I get exactly what I need. I wouldnt go anywhere else to get service for my car.

Always courteous and professional. Ive been taking my car here for about 3 years now, and Ive never been scammed or taken advantage of. My car always comes out much better than when it went in. Theyre also great about working around your schedule.

Im not really a car person so I get nervous when I need auto work done. Something was wrong with my tire and Midas was able to fix it in an hour. Everything worked out OK, it was not overly expensive, and the technician kept me well informed about what was happening.

Both my husband and I recently went here for our state inspections. The online appointment process and confirmation was easy. Both of us had our inspections and an oil change done in 45 minutes each. WiFi and coffee in the lobby. The staff was nice and seemed honest. It didnt feel like the upsell you usually get at a mechanic.

I have been getting my oil changed here since 2014 and they provide friendly, efficient service. They have also helped me check out my car for things Ive been concerned about for no charge. Recommend this place for reliability.

I highly recommend the Ithaca Midas for automotive needs. Heres why:0. Honesty. There were no attempts to sell me things that I did not need. I came in for an oil change and asked that my car be looked at for any potential issues that may arise in the future. Their inspection revealed that there could be some moderately expensive work done on my car, but it was not necessary for my level of driving. I was told to do it at a time of financial and scheduling convenience.1. Efficiency. The were able to meet my needs quickly and without any complications. Also, the price for my oil change was much cheaper than I am used to.2. Good customer service. I dont have a lot of positive customer service experiences in Ithaca. I attribute it to this being a college town in a relatively isolated part of New York. So when I was met with friendless and professionalism, I was genuinely surprised. After months of dealing with entitled teenagers or disaffected adults the good people at Midas were actually *pleasant* to interact with. Quite the shock.Ill be coming here for all my auto work as long as Im in Ithaca

Honest, humble and dedicated...Chris is your man....in a world full of çhaos and uncertainty people like Chris keepHumanity alive....those stuck in dire straits will definitely relate....

They fixed a flat tire for us in under 15 minutes and were helpful. It was about $100 for the Honda Civic but thankfully we had it rented through Enterprise so the costs were reimbursed. The customer service is great here as well and its located near a plaza where you can get great food.

Took the car in for an oil change - excellent value. Included a tire rotation. They did present me with a list of other things they could do for the car - but there was no pressure to get these things done. The atmosphere around the place was pretty positive.

I stopped in with a broken turn signal, and these gentlemen did super-fast work at an unbeatable price! Very comfortable waiting room with great atmosphere. Wonderful service with a smile. Would definitely recommend!

I recently just moved the area and had my alternator fail on me. They gave me the most reasonable price to have it replaced and gave it back to me by the end of the day after ordering the part. Since then, I have been getting my oil changes done here. Always reliable, extremely efficient and highly recommended for competitive prices on services.

Terrible experience my bill was almost double from the quote I was given without even a phone call to let me know what was going on.

Quick, cheap, transparent New York state inspection and oil change. Total of 50$. They also threw in a free tire rotation and alignment check.

I love the people here! They are always great, dont price gorge you and you super honest and upfront with what needs to be done to your vehicle. Weve been coming here exclusively for years and these guys have always gone above and beyond for their customers. Really appreciate them and their hard work!

I’ve always had great experiences here. Staff are friendly and knowledgeable. The price is good.

If it is a company policy to NOT used customer supplied parts, it would be beneficial to state that vs. Lying to your customer regarding the parts they provided. Lied about parts I supplied, stated wrong parts. Luckily a reputable business in Ithaca fit me in, found the parts I had were, indeed, correct! Brakes on, more respect for the local business. Midas has lost a customer, but, I am sure, being a measly woman, they wont care.

I made an appointment yesterday and called this morning to see if they could fit me in early. They had a packed shop but still managed to squeeze me in a half hour prior to my appointment. Brad the mechanic was more than nice and made sure before any work was done to consult me first. Knowledgeable, helpful and friendly! Will definitely return! Cant beat the price for an oil change here in Ithaca...

Car was smoking and overheating. The repairmen at Midas were great and able to get to the bottom of the problem immediately. Plus they were very reliable when so many other shops were closed today! Highly recommend.

Went here for an oil change this morning. They were very accommodating and offered to even do a wheel rotation for free!! The man helping us was very kind. Would definitely come here again.

Scammers that tell u things are wrong with your car that are really good parts. (I use to work there so I know)

They are very kind, patient, knowledgeable and understanding. They have gone above and beyond to cater to my needs as far as scheduling and price, and I appreciate that very much! Will do business again.

Awesome place! honest and fast. I had a Nice experience here with my brakes and will be coming back for all my needs.

Quick and easy! 45 mins to mount and balance 4 new tires

I worked with David and he was very helpful. He didnt try to sell me anything I didnt need and gave a good deal on what I needed (an oil change). I will definitely be going back.

I go here all the time for my oil changes and have never had a bad experience with them. Theyve never tried to sell me anything extra, except once when they offered to replace windshield wipers that could have used replacement. I declined and they didnt push me about it. Dont know what all the negative reviews are about, though maybe thats because Ive never had anything serious go wrong. Anyway, Im perfectly happy going back for my oil changes.

Hi Joan Murphy!😊 Im the one who forgot your muffler that day! Im very sorry for the mistake! The only excuse I have is that we were down two drivers and as you may know that getting around Ithaca is sometimes a nightmare! It was all my fault, not Midas. Theyre great! Love all those guys!! I wish I could turn back time and change what happened!!😥 Again, so so sorry!!😢

A muffler/tailpipe replacement on short notice today for my Ford F-150 was quick and satisfactory. Dave, the store manager, knowledgeably and helpfully answered my questions. Even with time required for delivery of specialty exhaust system parts from their supplier the total time start to finish in the shop was only 2-1/2 hrs.

I had a very pleasant oil change/heat shield repair. Reasonably priced and fast. I would recommend!

I have been using this midas for almost 10 years. They are always kind and respectful. They go above and beyond to help you. I know I can trust them to do a good job with my vehicles.

I have been coming to Ithaca Midas for years. Reasonable prices, good service, friendly and helpful staff. Jeff and Chris and their team are great.

I have been to this Midas, 2X, in the last week, and both times was treated with respect and honesty, without being charged. They have a loyal customer with me! Thank you Chris!

Ive gone to the Ithaca Midas location a couple of times and theyve always been helpful and courteous. Last visit they discovered a major problem with my vehicle that couldve been catastrophic if not detected. They suggested I talk to the dealership rather than having them fix it because they suspected it was under warranty. Didnt charge me anything, not even for the work that theyd started before discovering it. I will definitely be returning.

Went in for an oil change it was quick and the employees were so nice and thorough.

Very affordable! They can squeeze you in almost all the time, with no appointment. Everyone there is very helpful and nice. I wouldnt go anywhere else!

Ive been taking my car to Midas Ithaca for 5 years, with two different cars, and Ive never had anything but top notch car service and terrific customer service. To tell you how much I trust them, I sent my daughter there when she got her first car, and now she lives Michigan, but makes a point to be home to have her car worked on. They even went to bat for her with another car dealer. You wont go wrong, they always do what they say theyll do, never do things that dont need doing, and have it in and out just when they say they will.

Have been coming here for 2 years now and its always been a positive experience. In and out in an hour or less even without an appointment. Always satisfied with the service.

I had a problem with my headlight and brought my car in today. Jeff and the team at Midas helped me out right away! I would highly recommend this car shop. Excellent, friendly customer service!

Honest mechanics, always reliable good service

They were very accommodating of my need for a speedy oil change, and also checked where I thought I had an oil leak. Explained things in a helpful way without any talking down. Will be returning.

DO NOT come to Midas if you like your car and value your time and money. They are liars. Both the old guy in the workshop and the younger guy in the front desk are professional frauds. I came here for an oil change in May and they told me I need to change the rear breaks and rotors. I asked them to show me the rear breaks and rotors. When they showed me the car, their mechanic told me that the rear breaks were worn out but the front breaks were good in condition. I checked all four breaks and agreed. So I paid 350 dollars extra to replace the rear ones. One month later, I came here for the inspection. After 30 mins they took my car, the front desk guy told me that in order to pass the inspection, I have to change the front breaks and rotors. I said I just checked one month ago here and your mechanic said they were fine. And I asked the front desk guy what were the condition of the breaks, he said they were like a piece of paper thin and he was not here one month ago. I knew he was lying because his face was so obvious showing he did tell the truth and he was he guy told me I need to change the rear breaks! Felt being conned, I told him I didnt want to change my breaks today. No surprise, they failed my car for the inspection. 3 days later I went to another shop, they passed the inspection without any doubt. Do not ever trust Midas for anything as they are full of lairs, from the manager to the mechanics. They only want to charge you on the thing that you not need to pay. Even worse, they may replace your good condition breaks while doing the inspection and just to let you to pay for their breaks and rotors!

Be prepared for the upsale. You will go in for one thing and they will find reasons to keep the bill going up. Breaks and Rotors? Classic! I recommend getting a second opinion or just save yourself some time and go to one of the locally owned shops.

DO NOT TAKE YOUR CAR HERE!!! I REPEAT DO NOT TAKE YOUR CAR HERE!! First of all, everyone that I know in town advised to not go here because of their mediocre work. I take my car here anyway thinking that it won’t be bad, and that there’s no way these guys can be that stupid. I take my car in because it won’t start, I wait an entire week with no phone call, and I had to call them myself! To find out that they did not know what was wrong with the car and they gave up and told me to go to the dealership. I get towed, and the tow driver even told me that they’re a bunch of dumbasses in Midas who don’t know what they’re doing! I take my car right next door to the next mechanic and they fixed it within 3 days during thanksgiving holiday, saying that it was a fuel pump issue.The people at Midas have no care, nor consideration or any desire to put your paid and hard earned money to real labor, and I strongly advise to not go here and check out literally ANY other shop besides here. Not to mention, I honestly don’t even think they looked at my car.

Wellllll...I tried to have my car inspected. They mistakenly told me it failed criteria and suggested high cost repairs.I took my car elsewhere and it passed no problem.Enjoy my $21 POS.

The service here is excellent! The employees are are very helpful and friendly, and the maintenance is always done in a timely manner. I will continue to bring my car here!

Great service when I needed it the most

Great service and very helpful and friendly! My son goes to Cornell so when I was up there visiting I took the car in and they helped me out with all of my needs. Oil change, rotating tires, and new windshield wipers!

Itook my car in for a muffler. After they checked car over cost would be $758 for the muffler and installation. would take and hour. I said Id wait. they removed the old muffler and I waited and waited after an hour I was told that the guy delivering the part was stuck in traffic; An hour later I was told that the delivery guy did not bring the muffler and then they called their supplier who is only 15minutes away. It then took 55 minutes more for the muffler to get there and another 1/2 hour to install it. When I spoke with the manager I suggested that he give a 10% discount and demand the same amount from his supplier; of course he couldnt do that. I then suggested he find a new supplier as he was going to lose customers if his supplier continued to do this. 31/2 hrs for a muffler with a parts supplier 15 minutes away. He already lost one customer today!!!

Horrible experience through and through. The workers dont care about the customer and complain about amount of work being done. The quality of care is also lacking. I was over charged on some work done to my breaks and had a wheel bearing replaced and upon pick up I observed that these idiots put my brakes on wrong. If you need work on your car, just dont drive it and wait until you can go literally anywhere else.

Ive had about 10 oil changes here and its always my first choice. Normally in and out in 30 minutes. Great service.

They gave replaced the clamps on my muffler for free. Great place. Would recommend

Sure they are not the best, and honestly there are some things they dont know well. But they are very, very, very honest people, they simply told me they dont know what was wrong and they wouldnt work on it, and no charge for inspection. I would suggest this place for your simple car problems, but if your car has complicated issues this place might not be able to get it done. Overall a very good place for regular maintenance.

Not an honest business. They charge you for what they actually did not do, make sure you look at your bill carefully!!

THIS MIDAS IS UNDER NEW MANAGEMENT - PLEASE READ FIRSTThis Midas has mediocre reviews going back for a long period of time, but it has been completely revitalized under new management. My father and I took our cars to this Midas on three separate occasions during a vacation and we were incredibly impressed. They were extremely fair in pricing, comprehensive, and swift, resolving issues that needed to be fixed in a short period of time as we had a long drive back home! I would go as far as to say that this is one of if not the best experience that I have ever had from a mechanic/auto repair shop. Sincere thank you to Midas. All potential repairees please read this to get an idea of the current state.

The guys at midas are great some people just dont understand what a vehicle needs to be fixed from time to time.

I love my Midas guys! They bend over backward to help me any way they can. The new management is awesome, and the new system means I dont have to take home a books worth of paper when theyre done. They are now more like my old private business mechanic was before he became more like corporate jerks. (: Good Job guys, but no offense, I hope I dont have to see you again for a longish while... at least 3,000 miles. (:

Nice. Honest. Not pushy.Midas always does a good job. They cover your seats and floor mats with plastic before getting in. They always top off your fluids. They always do a brief check on your vehicle to see if there are any glaring problems and give a free quote. I have only used them for a simple oil change/tire rotation and even though they present the additional services they could offer me, they are never pushy about it.You can find cheaper service out there, but for all they do, Ill continue to go back every 3,000 miles.

The manager is helpful, professional and friendly. He and his team met their time deadlines and their charges were what they said they would be... We will go back to them

Fixed my drive shaft on a 02 jeep liberty runs a lot better and got done in the day

These people are scam artists. The other day I needed a tire replacement and came to Midas. The man working said he would replace my tire with one that matched the other 3, as it obviously should be the same. I even offered to give the him the receipt for the original tires so he could be 100% positive I got the right one. Instead, he told me he would order the same one, I paid, and I left.When I brought the car in once the tire had arrived, they put it on and it was the wrong tire. So, in addition to telling me that he would order the exact same one, he failed to tell me that he instead ordered a knock-off and tried to pass it off as the real thing. When I complained, the man working seemed upset that I was asking for all four tires to be the same. He proceeded to tell me the tire I wanted was unavailable, yet only half a mile down the street I managed to find another repair place that replaced the tire exactly how I wanted it no problem (shout out to Bruces Pit Stop).Moral of the story - go to Bruces Pit Stop, not Midas.

Great service, great experience! As a college student hundreds of miles away from home, they really made everything safe and reliable for me. When I came in with my car, they put it up in the air so that I could see for myself exactly what was wrong and I was able to take pictures of the damage so I could send them to my dad. The manager was super nice! He talked extensively over the phone with my dad, describing what was wrong, how much it would cost, and was very understanding. He made sure I was able to get back to my apartment, since I had to leave my car overnight, and would have driven me back himself if I didnt have a ride. This isnt one of those shady places where they try to take advantage of you. Being a female college student, you have to be careful with stuff like this since most places would assume you know nothing about cars and would try to get you to pay for stuff you dont even need. But the people at Midas were completely honest and even had a discount for local college students. They truly made the experience painless and left me feeling like my car and my money was in good hands!

Our car was overheating and we were almost 4 1/2 hours from home .Chris helped us out, they were very honest and professional and we were on our way home.Highly recommended !

I love these guys they take care of my car very well Ive been going here for years and have not had a problem these guys tell you everything up front and tell you how much its going to cost

Very fair and honest. Huge turnaround from a poor experience there a few years ago