Lawrence Thompson…where do I even begin? Thank you for years of sincerity and integrity! You never treat me like a “number” or an “addition to a sales quota,” & I wholeheartedly appreciate you! You always exceed expectations whenever I call upon you for a purchase or concern, & you take special care to ensure that I get exactly what I desire! My loyalty will always lie with you even where referrals are concerned. Almost anyone can sale a vehicle, but only a select few can deliver a commemorative experience! Thank you for all that you are & all that you continue to do!

Mazda of Jackson was excellent in serving my needs for a vehicle. The sales representative was very friendly and informative on the vehicle I was choosing. He answered all of my questions that I had about the vehicle, the Mazda 3. The sales manager was kind and answered all of my questions though out the process. The sales manager and the sales representative was transparent regarding the financing part of the transaction. I would recommend this dealership, when in search of a new vehicle. I am loving the Mazda 3 more than ever!

I had a very pleasant experience Friday with the service department. Jason had the problem evaluated and fixed within a very short period of time. The cost was the repair was very reasonable

You cannot beat their customer service and professionalism. Van met me at the front door and was so knowledgeable and helpful. Easiest experience purchasing a vehicle ever. Highly recommend these guys over any other dealership!

I love my new Mazda CX 9. It was simply and didnt take long. Im enjoying my ride

Scheduling several days ahead by phone was easy. Not sure how long the drive from Brandon would take, I arrived over half hour early, but received friendly, courteous greeting anyway. There is a comfortable waiting room with coffee available. I browsed the show area and may have picked out my next car. Would have given 5 stars, but there was some sticker shock over the cost.

I want to say that Lawrence was my salesman and he was great. He answered all my questions about my Mazda CX-5 Signature. He was very friendly and understanding. I will be going back in the future. I absolutely love the customer service.

Mazda of Jackson was great from start to finish. I highly recommend anyone in the market for a new Mazda or a used vehicle to stop by Mazda of Jackson first.

I arrived at 8:00 am without an appointment but the service writer, Jonathon, said he would try to get my oil changed in an hour to an hour and a half. They changed my oil, rotated and balanced my tires and even washed my car in an hour!Jonathon was very friendly and gave me great service!I love my CX5 and Mazda of Jackson’s service.

Lawrence was amazing at showing me all the cars in my price range, showing me all my options to finance. He went above and beyond to help me leave in a car that day. Their customer service is like no other.I have and will only use Mazda of Jackson for all my buying and service needs.

The owner and sales staff were so helpful when we decided to trade in and down size our vehicles. They have also been wonderful in providing assistance with scheduling maintenance after our purchase, and very efficient and responsive every time we’ve contacted them with questions and provided excellent customer service!

Our salesman Van Williams is super professional with exceptional quality service. Mazda of Jackson understand your situation and do everything to work with you. This is our second car we buy here.

This was my first over-the-horizon car purchase. I was fortunate to deal with Grady, who went out to the car in which I was interested and showed me everything I wanted to see via video, walked me through the buying process, and picked me up at the airport when I flew in to pick up my car.The pre-owned car I bought was exactly as described, except for a couple of extra goodies Grady had saved to surprise me. And it wasnt just Grady. The entire team at Mazda of Jackson is friendly and helpful. Overall, I couldnt be more satisfied.

They always provide great service with no problems. The service center is very efficient, and has always helped me with the same care each and every time I have visited. Also, there buying process is smooth and easy and they have a great line up.

Mazda did a great job on the 25,000 mile scheduled maintenance on my CX-9. The price was reasonable, and they were able to complete the job the same day I brought the car in for my 4pm appointment. I was not expecting the car to be finished the same day.

Incredibly fast, efficient, and friendly service. I wouldnt go anywhere else.

Fast and great service. I pulled in and I was automatically greeted. The representative asked if I had any concerns, I stated them and they were addressed. Didn’t take long to get serviced. I will be back.

Service personnel were friendly, professional, eager to answer questions and address all of my concerns as well as the on- time service upon arrival for my appointment. In and out in no time. Highly recommend this dealership.

Fast, friendly and convenient. Had my oil changed and tires rotated. Didnt have to wait long, got a good discount and was out in less than an hour.

We had the BEST buying experience. Cody was our salesman and he delivered great service same as others we had the pleasure of speaking with. We love our 2021 CX-5 and we will return for our next purchase! Thank you so much for such great service. Its appreciated!

In and out real quick nice people waiting room could’ve been bigger and clear signage letting people know exactly where to go and a person there

They are the best (Jonathan in particular) they are always friendly and get everything done in a timely fashion.

So far so great, loved the services of Cody and Mr.Will of the finance department. Definitely enjoyed my test drive and drive to work this morning.

Customer service was excellent, thus was the first place to try on my list. Unfortunately for the others it was the last place. No hassles, calm and peaceful transaction.

One of the best car dealerships ever from the sale to the service. They are always prompt and very courteous. They do a tremendous job! I’m very satisfied!!

I have been with Mazda for years!! I love their customer service & can always depend on Cassidy for help. She has a genuine desire to help individuals with whatever their needs may be. Their service department is awesome! They are always so helpful & I trust that they have my best interest at heart.

Great service department! Pleasant interactions, clean facility, and professional service. Maintenance was completed and auto very clean when returned back to me. Would recommend Mazda of Jackson service dept.

The service has always been great！

The dealership was very well kept. All the staff were very kind and made you feel at home. Most importantly they explained the process and walked you through any questions you may have had. Very pleased with my experience and drove off with a CX-5, then came right back so my mom could do the same thing.

The staff at Mazda of Jacson is not only professional, they CARE about the needs of their customers. Dannie, Will Jr., Trice, and Mr. Scott made my car shopping experience incredible. I truly appreciate everything they did to ensure my boys and I have a new rife. To God Be the Glory for the things he do for me!

The people make the place! Amazing people, great deals. Best dealership experience ever buying my new vehicle here. The salesman did NOT harrass me, he gave us our space. The finance guy was hilarious and customer service friendly. We got a solid deal. They put two new tires on the vehicle after I purchased and service was stellar! I was able to check in through their app, the service guy I had was super nice and super funny - very customer service friendly. If I were you, my next car would come from Mazda of Jackson! Im just saying!

The staff was very professional and they all spoke when they passed me. The wait area was clean and free coffee was offered. When I got to my car, I noticed they had washed and vacuumed the carpet. I would highly recommend.

These guys ROCK! Sam and Chris were quick to follow up with me and they were BOUT IT BOUT IT till they got me the best rate! Im super pleased!

So honest and straightforward. No bull, and lots of customer care. So glad we bought our new car here.

Very friendly and professional! So happy with my new vehicle and Will Jr. made it fun and exciting. I laughed most of the time I was there. A pleasant experience in car shopping 😃

I get my vehicle serviced here regularly and would say that the quality of service is high. The wifi, coffee, and air conditioning allow me to get work done when I choose to wait. The service manager gives regular updates on how far along the technicians are, and the one time there was a delay in completing my car servicing, he made sure that I was taken care of. Highly recommend!

I had fleet vehicles for my former job serviced at Mazda of Jackson and received excellent customer service. I received such great service, when it was time for my wife to get a new car we chose Mazda of Jackson. Keep up the good work.

The folks at Mazda of Jackson are always great. Jonathan does a great job with the service experience when I come in. The atmosphere is friendly and they don’t try to over sale. They just provide details of what you need and you make the call.

They worked with me so well. They listened to what I wanted and got me the truck I needed and worked with me on pricing so that we both were satisfied. Even to the point of going back thru the vehicle and detailing and checking what I asked. Just above and beyond any other service Ive had at a dealership!!

My experience with Mazda of Jackson was very satisfying. Mr. Scott, Jr and Sr. were very attuned to my needs as a customer. I am very positively impressed. They are both assets to the dealership.

I made an appointment for an oil change and tire rotation at 12 pm. I arrived at 11:40 am for it. Somehow I dont drive out of the place until 2:15 pm. I then find a coupon for the service Im getting done during my massive wait. I present it to the guy at the check out desk and he gives me an attitude and goes on to tell me I should have this when I check the car in so it saves him and me time. Okay buddy yall didnt just waste over 2 and a half hours of my life on something that should take an hour tops. It would be different if I just drove in for a service. But this was scheduled. Never again.

They were kind and helpful with my repair. Explained every step of the way.

Friendly, knowledgeable and got my car fixed way quicker than expected!

Mazda of Jackson representatives are very sweet people and will help you in any way they can. They are very friendly as well!!

Great service. Very friendly service manager. They fixed my problem and loaned me a car while they did. One of my best auto service experiences.

Mazda of Jackson was professional, courteous, and went out of their way to get me what I wanted. Everyone was friendly. Highly recommended. Ask for Van.

Easiest car deal I’ve ever done. Definitely recommend.

Danni sanders was a good salesman, and I will continue to come to Mazda to purchase my next Vehicle. Plus, he got my payment note to where I wanted it, and I thank him for it.

I purchased a used vehicle from this dealership and it was a very pleasant experience. Everyone was professional and extremely friendly and helpful. I even got a better finance rate than I had expected. The truck I bought is great, just what i was looking for. I would recommend them to anyone.

Dannie sold me my wife’s new Mazda CX-9 and it was the best experience I’ve ever had! Very fast smooth transaction!

Dannie Sanders is by gar the best salesman. His team keeps you updated on everything. Did not have a way to get there, so they delivered to my home. The entire process was a breeze.🥰

Keith was extremely helpful. I’m a new customer and found the entrance and exit a little difficult to determine. More specific signage would help.

Dannie was very helpful I was referred to him from a very close friend. I been out for a week looking and to leave with a car oh how I was so happy and felt so good and Blessed

Brought in my car for its 25000 mile service. All went well & I would highly recommend Jonathan & our local dealership.

Nothing good to say.. I’m still having the same problems as before. Not pleased with Mazda of Jackson right now.

Great dealership! Honest, direct and personable. Everyone I worked with was welcoming and friendly! They gave me great advisement and service. I feel like I’m a lifelong Mazda owner from this purchase. I couldn’t have asked for a better first car buying experience!

Always the best service at Mazda! They work hard to get the vehicle and the financing terms you want and the quality you need! We even had our vehicle hand delivered! Go hollar at Josh Hall and tell him we sent ya!

Found the right car in no time at all. Looked online it was there. Made the call. Salesperson was excellent, courteous, and professional. Mr. Lawrence Thompson was great to work with. Thank you for your assistance.

This is Dolphus Bice I am very satisfied with this service that I received at Mazda of Jackson My salesman his name was Is Lawrence and he did everything he could to get me into my car we had trouble with the finance companies because of the age of my car but they would not take take no for a answer answer by the end of the day I drove off with my used 2012 Chevrolet Camaro SS I am so satisfied I would recommend MazdaOf Jackson to everybody they will not quit until they have you in a new car so go see them

Very GREAT customer service ! Thanks Mr. Coleman on my new 2017 Honda CR-V ! :)

Excellent customer service. Always had a very nice experience dealing with friendly staff.

Definitely a dealership worth five stars. We were well taken care of, not pestered and once the buying process started we were out the door within 30 minutes. Grady Portera was our salesman and i could not recommend him or this dealership more.

Not like last visit. Lights are still on in my car.1 - low tire pressure light is on2- light still on saying need inspection now3 didnt even vacuum it out. ( I know its little thing)

I have never owned a Mazda but decided to take a look at them since they had extremely good reviews in terms of reliability and affordability. I recently purchased a Mazda CX 5 and am very pleased with it. It drives like a dream. It has the features and then some that I wanted. I was pleasantly surprised to find that it was very reasonably priced and within my budget.The sale went through without a hitch and I was delighted with the service I received. It is refreshing to go to a dealership where the sales team doesn’t harass you. I will definitely purchase from Mazda of Jackson again. Thank you Grady for finding my dream car and making it a reality!

Well from the time I drove into the lot I was greeted with respect. The severicer Daniel B showed himself to be very polite and professional. He made the car buying process less stressful and he slow showed compassion, friendly was and I truly enjoyed my car buying process.

Everyone was thoughtful and helpful. I would recommend using the service department to everyone. I’ve used other company’s and dealers before who were rude even but not here they really are awesome.

I simply appreciate the staff at Mazda of Jackson the two guys that I talk to plus the lady help me out in reference to getting one of their vehicles I didn’t have any idea on which one to get but they was able to help me out in order to get the right one vehicle. And I am very thankful and grateful and appreciative for them for that. So I simply say keep up the good work.

As usual everyone was super nice. The issue I had was my appointment was at 12:00 & I didn’t get checked in until 12:45..... the app would not allow me to sign in once I arrived. Also was a full service appointment and it took until almost 6:00 to get finished. Not sure why but of course I wasn’t sitting all that time because I had someone pick me up. Jonathan & Bones were exceptional to work with but I still think this was a little long to service especially with an appointment... maybe I won’t choose a Friday again!! I come from South if Florence as you you know dealing with 49 is a hassle anyway!!😱I still appreciate the service department... thanks Robin Pennington

Was my first oil change on my new car, had a voucher for a free oil change. Mazda of Jackson changed my oil, took my voucher with no questions asked and let me go on about my business! Quick & easy, like us consumers like!

Service is always great here and the folks at MOJ are always super friendly and eager to make sure you are taken care of and happy with everything . I always use the online appointment option and it works out great. They take my vehicle on time and perform the maintenance needed in a timely manner. They also give you full details of where your vehicle stands on all important parts like brakes, tires and battery health. They don’t pressure you or try to up sell you on unnecessary things like other places do. They even wash and vacuum your vehicle free of charge. I’m giving my car to my son soon to drive and I will definitely be buying another one from MOJ.

Friendly service minded staff. Great buying experience.

Excellent customer service. Have done business with them for years and will continue to do so.

Everyone was very helpful. Bryndan worked with us and made sure that we left in what we came for. I would recommend friends and family for sure. Also very happy with my vehicle

Had pretty good experience at Mazda of Jackson today if I had a question they answered it or got the answer it when very well

Excellent service and very personable and helpful staff! Will go back often!!

Friendly atmosphere and the service was great!

Service greeter friendly and facilities were clean. Was not shown air filters when changed. Considered new tires but out of stock. Techs did vacum driver side but not passenger side.

Carry my truck Mazda to see what was wrong with my truck. All they could do is guess it might be servral things which was wrong carried to another mechanic shop they figure it out which was something minor in 15 mins. But I do have a 2018 Mazda and the dealer ship could figure it out

On my bill there Was acharge for the service I received, and there was a charge next to the service department employees name. This also happened the last time I was in there. I’ve been around the car industry my whole life my dad used to manage lefluer Cadillacs services dept. And my uncle owns Clinton body shop and I’ve never seen something like this. I’ve never seen a bill that has a service department employees name with the dollar amount and then the services I received with another dollar amount. I was very hesitant coming back this time because of this same situation my prior visit, and now I’m really wondering if y’all should get any of my business because it seems like somebody’s paddling their pockets.

These people were great... super friendly 😁I brought my sister to get a ride and my fur baby came along for the ride and its been a warm day I couldnt leave her in the car so friendly mazda of Jackson was ok with my fur baby coming inside outta the heat!!! I highly recommend them!!!!

Absolutely 100% hands down my favorite car I’ve ever purchased is my Mazda3 from here. Kyle was my salesman and all the maintenance guys know all about Mazda vehicles. Thanks guys!!

Jason,the shop technician, went above and beyond, to accommodate my car needs,thanks ao much for understanding !!!

They was very nice and great help.

They came to me, picked up my car, then returned it, fully serviced and washed. All the staff that I had contact with were very helpful.

I went to get oil change, because I had an appointment at 12. Come to find out I had set the appointment for the following week, but they fitted me in and got me out in last than 2 hrs. Great service.

Friendly, knowledgeable, great to work with.

Will Jr. Along with the expertise of Will Sr. made this the best experience for my son and I. If you are looking for a vehicle please look them up!!!!

Needs to work on their communication. Couldn’t get in touch with anyone over the phone to make an appointment for a service. Finally gave up and scheduled over the app but then they only did an oil change and tire rotation. Not the 35,000 mile service.

Sevice with a smile from the salesman to the finance dept. I felt as if I was top priority when it came to making and completing my purchase. I have never been to a place like this before were I was treated with so much respect and loyalty. From this day on it will be my number one stop when needing to purchase a vehicle. Thank you to all the sales people at Mazda of Jackson

Emma and John were super helpful to get me in quick under late notice. I appreciate them going out of their way to help me as soon as possible. Fantastic customer service!

The Service team at the Mazada of Jackson is awesome! I always receive the friendliest welcome, most attentive and problem solving demeanor from everyone. Johnathan from Services and Paul from Parts were extremely helpful and showed me the best customer service! I will always get my car maintenance at this location as long as I drive a Mazda!

Terrible service! My wife went to test drive a vehicle at this dealership when it was time to deal she sat there waiting for them to give her a price for over an hour. When they came back to her with a figure it was the same as sticker price! They weren’t interested in the least bit to try and sell her a vehicle! Then the salesman text her a couple days later saying I got great news the manager will call you tomorrow guess what, never happened! Worst experience ever!

Great oil change and rotation of tires today. Service Manager responded to my reservation getting in and out in a timely manner.

Lawrence is an outstanding salesperson. I’m fact, all of Chris and Cassidy’s Mazda of Jackson team are the best! We’ve purchased 3 Mazda’s from them and our daughter just bought her first new Mazda with them. Simple, no pressure sales process. Outstanding service.

Wonderful customer service, and I’m leaving with a new ride!!!

Great service and I had a wonderful experience.

Lost both cars in Hurricane Zeta. I contacted Mazda of Jackson and got in touch with Van. He made the purchase as easy as possible. Robby (the Sales Mgr), Kyle (the Finance Mgr) madevyhevpurchase experience as easy as I have ever experienced. They all were totally professional, completely pleasant and most of all...created one of the best car buying experiences Ive ever had. Thanks to the entire team for getting me back on the road.

Great service!! Answered all questions and help me with all my necessary needs

We have had an amazing experience with Mazda of Jackson! Josh is one amazing sales rep & the team behind him are nothing short of amazing!

The staff is always super helpful and friendly. I had a great experience buying my CX-3 with this dealership, and I’ve had a great experience every time I’ve had my car serviced since.