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iFixScreens Lake Grove
3207 Middle Country Rd, Lake Grove, NY 11755, United States
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iFixScreens Lake Grove
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ar
Review №1

Excellent service! Was in a bind before my trip and they let me borrow a wireless charger until the part came in! So friendly and accommodating. I was very stressed after leaving Verizon next door because they couldnt help and ifixscreens made it so simple! Thank you so much for being kind and accommodating! Will recommend to everyone!

Ch
Review №2

So happy with my experience at Lake Grove ifixscreens - fast, professional service!!

Er
Review №3

Came in with a phone with saltwater damage. Guy was not very communicative for the 2 weeks that he had it. I was kept pretty much in the dark that whole time, I had to keep calling him in order to get updates. Whole office is a mess of parts and devices he needs to work on, spills out into the showroom a bit. Had to wait the day I showed up to pick up my broken phone because he had lost a part, despite calling him 20 minutes in advance. Hes a nice guy but not very professional and could probably use help managing the office space.

Am
Review №4

Got my screen replaced in under 30 minutes and it felt even quicker with the great service. Went from $700 quote at apple store to less than half what they would have taken. Excellent Experience

Cr
Review №5

Quick professional ervice, great customer service, thank you Hesh!

Ni
Review №6

I came in today to have the screen replaced on my iphone. The store was clean and the gentleman who assisted me was both friendly and professional. I was in and out within 30 minutes.I have a toddler who is in the business of breaking screens, so we will definitely be back! :)

Ma
Review №7

The Representative was extremely helpful, understanding, and professional. He also seemed helpful and knowledgeable about some other products I was interested in.The repair was performed expediently and at a reasonable rate. Will definitely return if the need arises.

ke
Review №8

Excellent service, quick repair times and reasonable prices. I would recommend it to others.

do
Review №9

Fixed phone in good time fixed it

Me
Review №10

Awesome place ! They fixed my cracked samsung s9 cell phone screen right away after walking in and were very courteous and professional. They offer a 10% discount to fireman and policeman which is very nice. Will be back!!!

Sa
Review №11

I had been to 3 different places for help with a broken screen on my s6 tablet. Not only was this place straightforward and informative, but they did not try to upsell me into things I did not need like the other places did. The manager was fantastic and what was supposed to take about a week+ to fix, took less than 3 days (during the holiday). I would recommend anyone looking for truthworthy service to come here. I am writing this review with that very tablet.

Je
Review №12

Great experience all around including setting expectations, a quick repair, and excellent service. I had a broken screen and my battery needed to be replaced and got those items as well as a protection bundle (screen and case) for under 200. I’ll be going back.

La
Review №13

Dropped my phone and could not get around screen repair. I walked into iFixScreens and they were amazed at how intricate my screen was broken. I managed to strike it at just the right angles to keep the screen protector intact yet shatter the glass under it. Only me, LOL. They were able to do the repair in about 15 minutes. They were very professional, and only commented laughingly at my 120,000 unread emails. Definitely go there if you need a repair.

Jo
Review №14

I needed my phone repaired the same day. The owner was pleasant and found the correct screen for my phone. Everything was safe and Covid-19 prepared inside the shop. Within 35min my phone was perfectly serviced at a price that fit my budget. I am so happy with the service at this shop. I highly recommend this store if your phone needs fixin . Thank You

Al
Review №15

After repairing my bleeding LCD the phone experienced issues and they took care of the repair for free. Great people there u will be taken care of.

Ch
Review №16

Wonderful service I frequently break my phone and it’s always a well done job to get my phone like new every time. I have no complaints and will return there in the future..✌🏾

ma
Review №17

Hesh was great, repaired my phone in under 15 minutes. Super professional. Will come back if needed, thanks!

Da
Review №18

Needed a same-day battery replacement. Obviously was hesitant going since it wasn’t Apple doing the repair, but didn’t feel like going to them, to have them send out my phone and pay for a replacement phone in the meantime. So I decided to give this place a shot and was impressed. Took 45 minutes, battery and everything works just as normal and battery seems to be compatible with apples software. Will be going again in future if I need another repair.

Ji
Review №19

I showed up on the wrong day for my appointment to have my screen fixed and they still accommodated me.Screen was replaced quickly. Technician was very polite and friendly.

Ki
Review №20

I am very pleased with the exceptional customer service during my iPad screen repair! I hope I don’t need any repairs soon, but when I do I will certainly return to iFixScreens Lake Grove and would recommend them to anyone in need of repair! 👍🏻👍🏻

Bo
Review №21

Amazing job, Hesh was very helpful and had me in and out in no time.

De
Review №22

Great job I fix screens, in 30 mins you fixed my iPhone !

Ma
Review №23

Friendly, efficient, knew his stuff, and could chat.

Ma
Review №24

Quick and easy. Friendly service.

He
Review №25

Visited this location based on Google reviews. Had an 8 Plus screen replaced in less than 30 minutes. Guy working was friendly and honest. Would recommend.

Jo
Review №26

Very friendly. Professional. Quick service.

Ga
Review №27

Alan was super helpful snd helped me with my cracked screen.

Da
Review №28

My screen broke in the morning, took it to ifix and 20 minutes later as good as new!Dan

Ki
Review №29

I was in and out super quickly, Hesh did an amazing job. Highly recommend!!

Vi
Review №30

The staff there was super helpful in fixing up mine and my wifes phone lickidy split.

Tr
Review №31

Hesh fixed my phone 📱 battery 🔋 so helpful knowledgeable and reliable I will definitely be back!

Ja
Review №32

Answered immediately, and were able to repair my damaged charging port on Galaxy S8 quickly and professionally. Recommend contacting them before splurging on a new phone.

Ph
Review №33

Hands down the best place to go to when I need any equipment repaired. They are very professional and friendly. Also I havent had any issues with them since I started going back in 2012. Always recommend that place for everyone I know!!!

fr
Review №34

Great customer service wonderful job fast and easy!

Ke
Review №35

Ask for Omar! Place was super clean, and staff was super friendly! It was more expensive than I thought it was going to be but it still was not a bad price at all. Would 100% recommend!

st
Review №36

They were absolutely wonderful. Very reasonably priced and found me a groupon! Done in time frame they quoted. Extremely friendly and store is immaculate! Will recommend to all my friends and family!

Ma
Review №37

Professional and fast, good prices too

Ga
Review №38

These guys replaced the battery on my iPhone 6 in 10 mins at a SUPER reasonable price!!!! I spent 2 days at 45 minutes each time for apple store to not be able to do it as well as telling me it “can’t be changed and buy a new phone!” I can not recommend this place enough!! Thank you!!

Ta
Review №39

Amazing experience, fixed screen in under 15 minutes. Works perfectly fine and let me play music while I wait. Definitely will return for any other phone issues I may have. Great customer service. 5 stars 100%

Ta
Review №40

About a week ago he fix my iphone 6+ cell phone battery and he did very good job now my phone is very good no need new one thank you sir.

Ro
Review №41

Hesh was extremely kind and most reasonably priced to fix my phone. Phone looks brand new. Works recommend to family and friends.

Jo
Review №42

Such a nice place and friendly staff. They greeted me when I came and nicely explained what happened to my phone and how much it will cost me. I definitely recommend this place.

J
Review №43

Go see Omar at the Lake Grove location! Staff is friendly, professional, and reasonably priced. I am very happy with the results! Thanks guys!

Na
Review №44

My ipad screen was flickering, but everything else was working perfectly. Got it evaluated and paid $200 to have the LCD replaced.When I came back to the store to pick up my ipad, the other repair guy told me that they had to order a new ipad because they broke my ipad while they were replacing it. So, they actually ordered a used one on Ebay for $200 (from their own warehouse). They never called me back to pick up the ipad.I have gone to the store many times and tried to talk to the manager, but they only said the owner would call me. This has been happening for over 2 months. I asked for a refund. They said they can refund the repair cost, but they will not be responsible for the damage to my ipad. They were responsible for that damage! If they cant fix it, then they must refund the repair cost, plus money for the damage. Makes sense, right? If someone dents your car, they pay for the damage.

Ma
Review №45

I would give 0 starts but it isn’t an option. After a consult and estimated time of completion there was no follow up call when an extra problem was found. When I returned the next day there was a back in 15 min sign on the door. After two phone calls to confirm no one was inside and to relay I waited the 15 min I was still not called back to be given an update on my phone. The next day when I came to pick up the phone I was told it would be another 2 days and an extra charge. No reliable customer service or communication or hours of operation. Omar that helped me was called while I was in the shop and offered no solution to help except to take my broken phone back. I’ve been to other locations with excellent service and outcomes. I would not recommend this site to anyone.

Ce
Review №46

Amazing service, fixed my mangled phone within 20 min even though he told me 30/40 min. I thought I’d lost everything in the phone but thankfully the guy saved the phone. So thankful for you guys!

jo
Review №47

Good service, very polite

Br
Review №48

Went in with a shattered screen and charging port filled with rice. In less than an hour they fixed my phone no questions asked. And at a reasonable price! Highly recommend!

Da
Review №49

Just had my umpteenth phone screen or ipad screen replaced, these guys are awesome, and always fast and professional! Never had an issue despite 6+ month warantee/guarantee. Highly recommended them!!

Al
Review №50

Awesome place! Went in and they took me right away. Had my screen fixed in 20 mins or less. Staff is very nice, and the store is very clean. They even have a massage chair to relax in while you wait. Loved it.

Be
Review №51

Third time here for cracked screens..Myself, my husband and my son. Hopefully we wont have any more dropping issue, but if we do, Ill definitely come back here. Very quick, knowledgeable with a few questions I had and very nice and professional.

Wi
Review №52

Came in before work and received excellent service, no need to buy a new phone or start a new contract✊🏽✊🏽✊🏽 .

Lo
Review №53

I went over to iFixScreens in Lake Grove after my little one bashed in my screen with a pair of toy drumsticks. The gentleman behind the counter was both knowledgeable and friendly. He very clearly told me what needed to be replaced, what it would cost, and what he could and could not guarantee would be fixed. Before I committed to having the glass and the LCD replaced he checked my phone to make sure the processor wasnt damaged. He replaced everything super fast and everything works perfectly. I was in and out in 20 minutes. Super happy and would definitely go back should the need arise.

Ly
Review №54

Quick and great service with good pricing, thank you so much for the help!

Lo
Review №55

Amazing! It’s very rare that you find honest good people. Reshad was very helpful. He cares about his business and reputation. He is looking to make you happy and does what it takes to do just that. I email him with questions . He responds timely and takes the time out to answer me. Today I had an issue and he helped me out with no charge. A+ I will go nowhere else . Thank you!

Sa
Review №56

I didnt realize a 6s screen would be more than a 6 screen so I paid 100 dollars, but screen is fixed. Make sure to check your Touch ID is working before leaving because mine wasnt, but Avi fixed it until Touch ID worked. Complementary screen cover was appreciated. Overall good service and still cheaper, and quicker, than Apple (which I have had fix screens before).

Ni
Review №57

Great customer service, very fast in and out in 15 minutes.

Th
Review №58

What a life saver!! Highly recommend if any screen problems!! Very accommodating, friendly, and my problem was solved!!! All while you wait!

th
Review №59

Would highly recommend was great service and quick! Plus Amar was very helpful and really pleasant. Its really nice to deal with a place that really cares and they were super friendly! Will tell everyone to give them business it was an awesome shopping experience

br
Review №60

VERY fast along with helpful staff. Cant go wrong with that. Had my phone fixed fast and for a great price, definitely satisfied!

Bi
Review №61

Very pleased with The service here. Store is really welcoming and clean. Got to play PlayStation while I waited for my repair pretty dope 👌🏼

JC
Review №62

If I could give them 0 Stars I would.They lost my iPad Pro over 3 months ago and Ordered a new one to replace it. However, I dont know about you but when I order something as simple as an iPad Pro, I get a tracking number, and I get the device within days.However, This is not the case. The illeged order happened just before 11/21/2019 and as of today 1/2/2020 it is still not here.No trackingNo deviceNo call from from the location to update meIn fact one customer service person, when asked why they didnt get the information for me, said I only work here a few days.This level of Customer Service is extraordinarily careless.

Ar
Review №63

I took my iPhone 7 for repair. My screen was repaired very professionally and at a fraction of a cost of what Apple would charge me. I highly recommend this place

Ad
Review №64

Ive been coming here for a few months now and they always do an amazing job.Today Azi helped me fix my water damaged phone very quickly. He’s here six days a week and is very knowledgeable. I highly recommend coming here if you have any problem with your iPhone.

Ri
Review №65

Great service I walk in just to day. Theyre open Labor Day he take care of my broken screens only in 10 minutes and fix my phone battery and charging port very nice place to hung out and take a free messaging at the store. Free messaging chair got 10 minutes.🎖🎖🎖🎖🎖

Br
Review №66

This store is the best phone repair shop around. Brian went above and beyond on replacing my battery, screen and home button. Highly recommend, you won’t find a nicer guy around.

Me
Review №67

DO NOT GO HERE!! IF I COULD GIVE 0 STARS I WOULD. This place is all about scamming people. I went here to get my cracked iPhone 7 screen fixed to find out they charged me more than Apple charges. Not only did they charge me crazy amount of money, the “original (is what they called it)” third screen party screen they ended up giving me messed up my phone. My keyboard didn’t work, parts of the screen weren’t working when touching it, the screen would bug out and go up and down. After telling them the SAME DAY they fixed it, they told me to come back in. I came back in and they gave me a run around on how it doesn’t usually do that and they will order me an apple screen from eBay/Amazon. (I should have known they were lying) It took a week for them to call me back, when I asked if the screen was going to be an apple screen they told me “No, it’s a screen from our warehouse”. THEY LIE TO YOU, CHARGE YOU FULL PRICE. I ended up going to Apple. Like the saying goes, “cheap is expensive, expensive is cheap.

Ca
Review №68

Super quick! And they were so nice :)

Kr
Review №69

It was very quick and easy. Nice people. Walked in right away and did not have to wait too long for the phone. I highly recommend

De
Review №70

I went there to get a screen protector they were very fast, very friendly… I will be taking mine & my boyfriends phone there to get fixed for now on… Great customer service I highly recommend this place!

ME
Review №71

This place is very fast with their services ! I was a walk in with no appointment and had my phone fixed like new in no time ! Truly professional! Highly recommend this business & location !

DI
Review №72

I was very nervous about having surgery on my phone but Ish at the lake grove store was so sympathetic and helpful... I am so happy with his job repairing my phone!! Its like new and I would definitely recommend!! Thank you so much I fix screens!!

Mi
Review №73

Once again I find myself at IFIXSCREENS and once again they did a great job for me. Quick easy and stand behind there product.Did a great job fixing my screen. Done and out the door in less than 30 min. Highly recommend!!!

An
Review №74

Ish was the fastest and greatest screen repair man Ive had so far. He was very nice and my phone was done in no time. It looks better than ever. My phone looks like new again.

Ra
Review №75

Just had the screen replaced on my daughters iPhone 5c. The guy who is working there was very friendly, knowledgeable, capable and informative. They replaced the screen while I waited. Their price was competitive with other repair shops. They have more than one location all over long island, but I speak from experience about their lake Grove location. I hope to not need their services again, but will definitely go back if I do. I would recommend this place to friends, family and anyone else who needs this type of service.

Ce
Review №76

Awesome quick service, super friendly people. Highly recommend!

cl
Review №77

Okay, so this is a long one. So about 3 weeks ago, we came by the Smith Haven mall carnival. Unfortunately, it was shut down by an incident reported by the news station News 12. We saw them reporting live, and maybe wanted to have a chance at getting interviewed for the story. We passed by them, no hope. After passing by them, we entered the iFixScreens store to stall. We walked in and it was a nice place. Me being the nice guy I am, I wanted to find a case maybe that could fit my iPhone 6. I looked around, and found a white case I thought could work. Upon asking one of the workers for what model phone it was for, he said it would be good for my phone. I go up to pay, and it costed $14 dollars. I gave him a $20 dollar bill, and after he received it, he asked of the customers if they had change for my $20. I looked at his register, and he had no money in the register! I was most likely his first sale, in which was surprising. After we pay, we start heading home. I open the case, and realized I got scammed and he gave me a Samsung case! I looked it up, and I found the same case for way way cheaper than what I paid for. I got scammed hard.

Li
Review №78

They came highly recommended by a friend and I was extremely satisfied. Very friendly and helpful. I was all fixed in 15 minutes.

Ja
Review №79

Fast and friendly service. Fixed my iPhone 7 cracked screen at a good price and quickly.Thanks!

De
Review №80

Fast, friendly service! Fixed my cracked screen in under 1/2 hour. Recommend!

Ry
Review №81

Replaced my screen on my Galaxy S9. Works great! Thank you!

Ce
Review №82

Reshad put a tempered glass screen protector on my iPhone 7 Plus and did a perfect job! He took his time and had excellent customer service! My phone looks brand new.

an
Review №83

Amazing service!!! Fast, friendly and did what I needed. Love my fixed phone now, thanks again

Jo
Review №84

Great store. the store is very nice and clean the workers are very nice and polite. their repairs are the best around. i took my phone to someone on portion rd and they made it even worse. when i came to ifixscreens they fixed it and even gave me a 6 month warranty. i recommend them to everyone. thanks a lot guys

Ke
Review №85

Amazing service, great owners. very informative and helpful. good prices, and youre in and out !!

As
Review №86

Really quick service! Got ino an accident and cracked my phone. I went the next day and it was fixed and looks good as new! Really good prices

Bi
Review №87

Took iPhone into store for cracked screen. Everything worked fine. Tech tested phone worked prior to screen being replaced. Put new screen on home button don’t work tech put old screen on home button still don’t work.Tech said sorry.Tech broke my home button left me with cracked screen.Is blaming on apple siftware.Don’t you think I should have been told your Jon button might not work.Bottom line I went for a screen repair now I’m with an even more broken screen and a non working home button.Obviously we all know I can’t return a broken phone for freeWhat will you do.

Li
Review №88

Thee are really friendly. They fixed my phone really quick.

Ar
Review №89

Came in today on my lunch break to get my iPad fixed that my granddaughter dropped. Bryan was very helpful and told me he would have it done in 35 mins, he understood I was on break. I got back to work with time to spare very pleased with this location . Definitely will be back !!

su
Review №90

Thanks to the gentlemen Brian who helped repair my phone he did a great job. My phone was fixed in the matter of 20 mins As I relaxed on the massage chair !!!

Pa
Review №91

Went in the i fix screens lake grove to fix my iphone 6 screen for 69.99 which was amazing price. i took a 20 minutes massage chair they had in the store and he also warranty my phone screen for 6 months. i am really happy about my phone and employee work here Reshad was very fast while take my phone and he comes back with a good working phone. i am very happy with my phone looks like brand new phone now. works better then i first got it thank you i fix screens lake grove with the service you guys provide to public and i recommend any one to have fix there phones here.$$$$$$$$$

an
Review №92

I aways have great experiences at this place. Always bring my phones here to be fixed. And always the best prices!

Cr
Review №93

This company is the only place I go for cellphone and laptop repairs ! They are friendly, professional and good at what they do ! I highly recommend this company .

Mi
Review №94

Wonderful experience. Bryan’s a great guy, very honest and accommodating

me
Review №95

Best store ever great service extremely pleasant too! They also have a wonderful massage chair while you wait

Ha
Review №96

Fast. Friendly. Exact service I needed! Very accommodating! Will be back for any repairs I need!

Er
Review №97

Great experience. I have had screens fixed on both tablets and phones. Fixed within 30 minutes.Would recommend

El
Review №98

Be careful with positive reviews here. Reshad would offer a small discount, take your phone, ask you to unlock it to check if everything is ok, take it to the side room and lo and behold you just published a very flattering review to this establishment. Stay away.

B
Review №99

If youre calling around for quotes, you can put the land line down now, because you found the spot you need to go for your cell phone repairs. I realize some, maybe most, people wont want to read the entirety of this review, so if you are one of those people just scrolling the snippets and only seeing the first line or two, I wanted that to be it. But if youre interested in the details as to why?, please, by all means, read on...Let me start by saying I NEVER write reviews. It would really take a serious impression, good or bad, for me to take the time to do so. Primarily bc Im convinced all the positive reviews are written by employees, and the negative by grumpy ppl who are impossible to please and have nothing better to do with their time--well I assure you, I am neither of the two...but in this case I felt morally obligated to give IFixScreens in LG a stellar review.Sooo apparently I am an extremely clumsy person bc I have dropped my phone countless times...for real...I lost count...and well, it would seem the most recent--there was no coming back from. The phone was more crack, then not, and the screen; now a beautiful glowing hue of light neon green. Still, being the eternal optimist I am, I said what the heck, and brought it to my carrier-where I was told it was unfix-able...BUT I was fed a hearty meal of sunshine and rainbows about the latest gen phone I could get for FREE, so naturally I was thrilled!! Until I soon came to discover Free meant: paying off the entire remaining balance of my current phone AND paying all taxes/fees on said new Free phone, and in some/most cases paying monthly installments for the actual value of the phone until it was paid off. Ha! Free!?! Umm yeah, not so much...so I left.Fast forward to the following day. I was NOT giving up. I must have called at least 20 phone repair stores within a 30 mile vicinity. All of which gave me somewhat similar, yet exorbitant quotes. I was about to give up, when literally the very last call I made to IFixScreens in Lake Grove, I was greeted by an extremely knowledgeable, very friendly employee, who could obviously hear the defeat in my voice say: Not a problem, what was your best quote? We will beat any verifiable quote by $5 and have your phone back to you today. Itll look like a brand new phone....So naturally Im thinking, yeah yeah, what else is he supposed to say? Well wouldnt ya friggin know it, it was TRUE...ALL TRUE.So lets sum this up, and let me save you 20 phone calls and a trip to your liars...oops I mean carriers...I.F.S. in LG is: 1. Literally the best priced in town...by $5... 2. Does phenomenal work that was said to be impossible ...3. Does extremely fast work... 4. Lastly, is staffed with, and owned by, knowledgeable, courteous, timely, and friendly people.Now I do apologize for the length of this post, but if you took the 3 and a half minutes to read it while your searching on your work computer where and how to get your phone issues remedied, consider your search over. You found it.

Je
Review №100

Very happy with the service! Very friendly staff and quick service. Got my screen and battery replaced in less than 20 minutes! Thank you!

Information
22 Photos
100 Comments
4.7 Rating
  • Address:3207 Middle Country Rd, Lake Grove, NY 11755, United States
  • Site:https://ifixscreens.com/locations/lake-grove-location/
  • Phone:+1 631-265-5538
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer consultant
  • Computer repair service
  • Computer support and services
  • Electronics repair shop
  • Phone repair service
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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