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College Hunks Hauling Junk and Moving
1200 Corporate Blvd unit 11-1, Lancaster, PA 17601, United States
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College Hunks Hauling Junk and Moving
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Mi
Review №1

DO NOT USE THIS COMPANY. I received a call they were on their way and then an hour later told they got in an accident and that someone would call me to discuss. No one ever called, I spent the entire day calling their National customer service line and was able to get the local number but they were closed for the day. These movers just never showed up and I was never called. I have never worked with such an UNPROFESSIONAL service - moving or otherwise. This company is essentially a scam. I will be contacting the Better Business Bureau for this franchise location.

Je
Review №2

Called them to haul some furniture away. They showed up with a full truck and couldnt take our furniture. They said they would be back the next day. They never showed up. We rescheduled them a few days later on their website and again they didnt show up. We called and left a message and received zero response. I would not recommend them.

Ro
Review №3

We recently hired College HUNKS to help us move. My partner and I ordered a pack/move/unload service and were scheduled for an estimate. On the day and time of our scheduled estimate, the rep, Rihanna, texted me and stated she was no longer in my area so she couldn’t come that day. She did her estimate over the phone based on what I told her. Then, I called about a week or two later to actually schedule the appointment and the customer service rep who took my payment forgot to add the packing to the order and was supposed to contact the local office to add it. Apparently she never did because the guys were supposed to come the day before and pack everything and they didn’t. I called that afternoon and they told me that movers were going to be there on my scheduled moving day. The time given was 9:30-10:30am. The guys that showed up arrived at 11am and told us they were late because their shop was robbed. They did not have the boxes to pack things up, and because it was only two of them, it took them 10 hours to pack all our heavier stuff into their truck and unload it into our new place. They said they talked to their manager and would be back the next day to do the packing, but they never called, never arrived. After calling customer service, the rep responded as if I was an annoyance to her and that my experience with the company wasn’t her problem. She told me that she put a message to the local manager to contact me, but no one ever reached out. If you’re looking for a company to move you, find someone else. College HUNKS can’t be bothered.

Jo
Review №4

Great value and professional service. In a pinch, we needed a little extra help with our move across town.Cilas and Tony came to save the day. Expert and speedy movers, professional, and capable. But what really stood out was their positive outlook. Our job was an evening appointment, set for after they already moved an entire house. We joked around and made the best of a challenging move (because that’s why you hire movers, right?). Tony even shared his affinity for interior design and youth bedroom furniture.At the end of the day, our experience with College Hunks Moving in Lancaster was exceptional.- Joel

De
Review №5

My 2 guys Aaron and Chris did an amazing job- I don’t think that they could have possibly done any better of a job. They were friendly and polite and excellent at their jobs. They were everything that you could ask for in a mover and I will highly recommend them to any of my real estate clients.

Ca
Review №6

Very helpful and personable from the phone call to set an appointment to the pick-up from my residence. Efficient and timely. I will definitely use them again if the need arises!

Ka
Review №7

I should have known when our estimator canceled due to car problems in the time frame they were to show up that this was not a reliable way to go. But I kept the faith, even after she arrived only to tell me there was no availability within a 2 week period of time of the move. Complete waste of two days-the first waiting around for someone not to come, and then waiting again for her to walk around my house for 20 minutes before checking the date (which I had already spoken to someone about at corporate.Today, we took off work again, waited around in our 1-3 window and at 2:40 I get a text that someone had an emergency and they wouldnt be making it. not this am....IN THE WINDOW of when they should have been here. After we missed work waiting, dragged and took furniture apart. Totally unprofessional. Its a shame-what a great concept. But dont rely on it.

Jo
Review №8

Their scheduler was helpful and friendly. And while I understand complications can arise, College Hunks canceled on me twice and I had to go with another company to haul away my junk. Didnt want to do that but I couldnt risk them canceling on me a third time. And I really needed to get rid of the stuff.

Ma
Review №9

The crew was professional, hard-working and pleasant. Nothing we asked was too much trouble. And the was right. Would highly recommend this service.

el
Review №10

These two young men were great never stopped were totally professional n polite was very pleased with college hunks they took great care w my glassware n dishes n my furniture if I ever move in future I will definitely call college hunks great rates also thank you all for making this experience much easier for me

Bo
Review №11

Set up an appointment to have someone come out and give us an estimate. No call no show. Emailed and called the office, got a call from the office assistant who said she is only there in the afternoons and didnt even know they were behind. She also said she would have someone call me in a few minutes. That was two days ago. Not very trustworthy. I will be calling someone else.

Li
Review №12

These guys were great! Super friendly, super professional and a great sense of humor! Definitely recommend and would use again!

el
Review №13

These guys were extremely careless. My furniture was damaged, my walls were damaged, the leader of the crew screamed and cursed at me because he didn’t want me to report the damages. I strongly advise you to look at virtually any other moving company, these guys are bottom of the barrel bad. It’s been almost a week and no one has followed up on my complaints so I’m stuck paying for the repairs on my own. This is not the experience you want when you move into a new house!

Sa
Review №14

Great service and best value.

De
Review №15

Never showed for the estimate, never called. I can only contact corporate who says they cant do anything if the local franchise wont contact me.

Cl
Review №16

I’ve never used movers before but my experience made it totally worth it. Tony, Junior, and Elijah did a great job moving all of my family’s stuff out of a 3 bedroom apartment and into a house. Tony was a great guy to work with and seemed like he took pride in his work. After a short walk through, it was like he mentally catalogued all of my stuff and had the whole move planned in his head. Junior and Elijah worked their butts off. I don’t think I ever saw these guys standing still. Happy to have chosen this company for moving. Made a stressful move way less stressful. Not to mention they were just fun to hang out with while we moved.

St
Review №17

The service was impressively fast and easy. At 1pm on Saturday I called them, by 2pm the furniture was gone from my lawn. I will definitely recommend this service to anyone who needs stuff gotten rid of fast.

Ta
Review №18

I was very happy with the service I received. The gentlemen who moved my items we careful and placed them in all the areas I requested. They came in under budget and only charged me for time spent on the job. I would recommend College Hunks and I will definitely use them for my next move.

Da
Review №19

These guys did an outstanding job for a great price too!!! I would definitely recommend them 👌👍

Kr
Review №20

I HAVE BEEN MOVING ALL OF MY LIFE. I WAS A MILITARY BRAT AND THEN JOINED THE MILITARY MYSELF. SO MOVING IS SECOND NATURE TO ME AND THIS WAS BY FAR THE BEST MOVING EXPERIENCE I HAVE EVER HAD. TONY AND CHARLIE WERE PROFESSIONAL, QUICK, KNOWLEDGEABLE, UNDERSTANDING, AND PROMPT. I HONESTLY COULDN’T BELIEVE HOW FAST THEY LOADED UP THE TRUCK AND ARRIVED TO THE NEW HOUSE. I AM BEYOND HAPPY ABOUT THEIR SERVICE AND THE JOB THEY DID. I LOOK FORWARD TO USING COLLEGE H.U.N.K.S. AGAIN FOR MY FUTURE MOVES.

pl
Review №21

Cornell and Lorenzo were terrific for our last-minute unloading of a moving truck. They were flexible (we arrived a bit later than planned), worked fast and hard, went up and down a lot of stairs, and were very pleasant to have around.

Ya
Review №22

I had a small local move and guys that came were extremely helpful and professional. They even helped me put my bed together which was wonderful.

Sh
Review №23

Amanda and her team were awesome. They were punctual and did a great job of removing large items, including a very heavy, awkward treadmill up the basement steps.

Be
Review №24

Ghosted us on moving day, crew never even contacted us and the call center gave us the runaround. Run, dont walk, away from this company.

Ra
Review №25

THEY CALLED ON WAY TO ASK IF THEY MAY ARRIVE EARLY. THEY ARRIVED, WERE POLITE, WELL SPOKEN, AND 100% ACCOMMODATING. I WAS ESPECIALLY IMPRESSED AT THEIR EFFICIENCY/SPEED, LISTENING SKILLS, HUMILITY, KINDNESS AND ATTITUDE. THEY MADE EVERYTHING MUCH EASIER FOR ME! THEY FINISHED UNDER MY IMAGINED TIME MAXIMUM. THEY INTERACTED NICELY BETWEEN EACH OTHER AS WELL. THUSLY MAKING THE MOVE A PEACEFUL EXPERIENCE. I WILL USE THE SERVICE AGAIN WHEN MOVING MY CLIENTS. -RACHEL M, SHALOM HOUSE HARRISBURG.

Ga
Review №26

Highly recommend! Extremely nice, and efficient team. We had two smaller projects for them, which we approximated taking an hour or so, and they were done in about half that time. Not only were they quick, they were extremely careful with our belongings and our home - we were able to have our tasks completed with absolutely no damage to our home which can be difficult when moving things! Lastly, we called on a Sunday, gave our information, and they were out to our house the next day. We had a wonderful customer service experience on the phone too. Just overall, a wonderful and pleasant experience!

Ca
Review №27

Tony and Abdul were very professional, courteous and careful with our belongings. They worked very hard, quickly, and efficiently. We were extremely pleased with their work ethic.

Jo
Review №28

Kind, courteous,, efficent, . Prompt. Careful. All around a good company.

Au
Review №29

Great service! Movers arrived on time and were friendly. The price was very reasonable, and they moved everything I needed them to in a very timely fashion! The supports with confirming the appointment were great, and all communication was appreciated. Would recommend without hesitation!

M
Review №30

I loved everything from the name of company to the service by these fellas. I had 3 hunks and the were kind, caring, funny and quick. These guys did not mess around. I was greeted with a handshake and a smile. They were on time and communication was on point. I have told everybody about what great movers they were. Service with a smile. Kudos guys and Thank you!

Ya
Review №31

WE ARE VERY SATISFIED WITH THE WORK DONE BY MIKE AND OWEN. EVERYTHING WAS DONE WITH CARE AND EFFICIENTLY. THEY ARRIVED ON TIME. THEY WERE RESPECTFUL AND WERE CLEAR COMMUNICATING IN REGARDS TO THE JOB BEING DONE. THEY ALSO HANDLED EVERYTHING WITH CARE AND IN A TIMELY MANNER. I WOULD TOTALLY RECOMMEND COLLEGE HUNKS AND WOULD DEFINITELY HIRE THEM WHEN WE MOVE AGAIN IN THE FUTURE.

FR
Review №32

I set up an appointment for an estimate for 1/31. Driver called to say they were behind and not likely to arrive. Respectful and understandable. Rescheduled to Monday, 10-12.Monday: At 11:50 no one had arrived or called to cancel. I called to office and the manage explains that they are delayed because of damaged trucks, someone was suppose to notify me. Manager then explained he would get a truck and head, approx an hour.I call again at 1:05 to get an update because no one had arrived or called to cancel. Agent explains they are 1hr to 45min behind schedule. I have been waiting since 10am! I explain to the agent about my inconvenience and I am not able to wait around. Agent assured me I would receive a call 1/2hr prior to driver arrival.Final Outcome: Driver shows up at 2:12. Calls me to say they have been knocking on door and ringing bell for several minutes. Sir, I explain, I am not home because I have been waiting since 10am. I was told I would receive a call from the drive 1/2hr prior to arrival. Driver responded: You did receive a call from Shelby. I respond: I was told I would get a call prior to your arrival. Driver again repeated aggressively that I received a call from Shelby, and he knows I did because he was on the other line! He then added you got the call, and you were not told anything about a call, also stated that he knows I spoke with Shelby! I never spoke with Shelby!Staff may be trained, but customer service is horrible! I called to speak with the manager Shelby at 2:30. I am still waiting for a return call from him/her. I am horrified at the driver for how he spoke to me, as a customer. I am horrified at the response of the staff and management to my complaint! I will NEVER call this company again, nor recommend the Lancaster branch.

Ka
Review №33

College Hunks arrived on time with a call before to inform me of their arrival time. After walking through with me, they gave me a price quote and went right to work. They were in an out in about an hour total. Both young men were courteous and polite.Would definitely recommend!

Ma
Review №34

Alex, Mark, and Will were so helpful. They made sure that my move day was stress free. They were not afraid to ask questions in order to make sure my property was properly handled. They were all kind, attentive, punctual, and fun! This is the first time I hired help with moving and I am very glad I did. I will be a return customer for my future needs.

Z
Review №35

They were on time to load my properties to the truck and I was satisfied with their service.

Ta
Review №36

Very professional and friendly, worked quickly to get the job done!! Great customer service!!

V
Review №37

Truly stress free! Point to the items you want gone and they disappear. I have used College Hunks twice and both times was amazed at how rapidly the junk was removed and I had a basement full. Very pleased by their service and the cost is reasonable compared to others. Easy to schedule too!

St
Review №38

The team was punctual, courteous, careful and professional. We could not have asked for a better experience!

Ai
Review №39

Mark and Barry were on time, super efficient, thorough (quick but did not rush)and friendly to boot. They clearly worked well together as a team and I ended up paying less than I was quoted due to their efficiency. They made sure I was happy with how things were and double checked that they had gotten everything. I willDefinitely be using College H.U.N.K.S again in the future!

Ma
Review №40

The company was easy to deal with, they would have come out the same day I called them but I wasnt ready so I was able to schedule them for the next day. They kept in touch by phone and text, assessed the things that needed hauled out when they arrived, and gave me a price. They were able to maneuver out some heavy and difficult furniture. The movers were friendly and completed the job quickly. I would recommend them.

Lo
Review №41

Cant say enough how excellent this company was to assist with my moving needs. They were on time, great communicators, efficient, courteous and caring with their service. I highly recommend this company...they will not disappoint!

Pa
Review №42

Arrived on time, very respectful of me and my home. Cornell and Tony were do awesome. They got we went over what I needed moved around and they came up with a game plan. At no time was there any standing around or looking at cells phones. Theses two guys worked the whole 2 hrs they were at my home. I will not hesitate to use them again, would would definitely recommend to family and friends.

Do
Review №43

The College Hunks team came by one afternoon to do an estimate and then returned the following day to remove several household appliances, furnishings and similar goods. Both arrival times were within the appointment time window. And, I was very pleased to get an advance call that they were on their way. I was doing a removal as part of the moving out of an apartment process. Some of the items were in good working condition, which they promised to be donated and other items to be junked. The removal process was very smooth and efficient and the costs reasonable for the efforts involved. I look forward to using the service again and would recommend them.

Mi
Review №44

My experience with college hunks was nothing but good. The quote process and booking was quick and easy - much better than some of their competitors I was also looking at.They showed up right on time were very cordial and professional and packed my things with great care.There was a miscommunication with the main office regarding having boxes to load on. The crew quickly adapted and brought a truck big enough anyways so were prepared for the unforeseen amount of things to move.Despite this mix up they still came in under the quoted price even with all the additional items to carry to my new home.I really appreciated college hunks overall they did a great job and I would certainly use them again in the future.

th
Review №45

I had the HUNKS load a 16ft POD for my move to FL. Tony, Mark B, & Mark D were safe, efficient and diligent to not only pack but ensure that furniture was well protected from scratch and dent. They finished ahead of schedule saving time and money. Ill be calling them soon for the unloading.😎

Ka
Review №46

Mark, Tony and Mark were great guys to work with.Very polite fellas and very considerate of our needs and furniture.We would recommend College Hunks for moving they were fast and very careful.Joe & Kathleen D

Ti
Review №47

I had read good reviews of College Hunks so I decided to to check them out. I was sitting in a WaWa parking lot and googled their name to see if they were legit. Just as the results came back, one of their trucks pulled up in front of me! I didnt tempt fate, and besides, they gave me a good price, so I tried them out. Communication via phone and email was very prompt and very professional. And the moving guys were great! They had to contend with steep staircases and weird corners and angles, but managed to get every piece inside, and without a scratch or nick on anything. Very professional workers. I highly recommend College Hunks Moving.

Le
Review №48

I can’t say enough positive things about my experience with College Hunks. When my movers backed out last minute, I didn’t know where to go. But I called College Hunks and within minutes of calling, the dispatcher got me a quote and a time that was within 48 hours of my call. It was fast and I didn’t feel like I was getting ripped off. It was fair pricing that made me comfortable using them. When they were about 20 minutes out, Tony and Bobo called to give me an update on their location. From there it was as if I didn’t need to be there. Even with some more difficult pieces, they were able to make this move be over in the blink of an eye. They were fun, kind, and kept me calm during the whole process. College Hunks took a disaster moving weekend and made it almost impossibly easy in just 48 hours.I will be recommending them to everyone I know! Thanks to Bobo, Tony, and the entire College Hunks team!

Vi
Review №49

Tony and Owen moved me into my new home. They were professional, friendly and respectful of my home and belongings. They made my day stress free.

Ry
Review №50

UPDATE- Their response argues that they are trained . Also we actually got a larger truck than what was originally planned. The individual at College Hunks was unable to properly measure the truck and tried to say it was 23 when it was 28 and a foot higher than what was suggested (26). So their comment on size is laughable and quite honestly sad that they are trying to say that we had a smaller truck than suggested.Just because you train does not mean they are qualified nor good at their jobs. Also blaming it on the trailer? When the issues with packing stemmed from their own expertise. A complete cop out and disgusting. Own up to your mistakes instead of blaming the customer. Horrible service. It furthers my warning to NOT use this company.Absolutely horrible. Owner wont talk to you unless he knows why your calling. Had to throw away a TON of things that should have fit. The movers moved slow and were horrible at packing the truck. They quoted us 6 hours so we moved all of our items outside and in the garage to make it easier on them/quicker.... they still took the 6 hours due to their inability to pack a truck and sluggishness. Absolutely horrific experience would not recommend to ANYONE. Awfully upset we used this company, if I could only use a time machine once it would be to go back and not use College Hunks movers in Lancaster PA. Their lack of experience showed and I cannot imagine Im the only one that complains, I think it is evident based on the owners response to not freely taking phone calls. DO NOT USE.

Je
Review №51

Called the first week of December to have some pieces of furniture swapped around in my house. Was able to schedule that same weekend and it took Adam and Cole less than 20 minutes to do the job. Thank you so much guys! You have just enabled me to wreak more havoc in my house. Lol. No, this will make it easier for me to organize so I appreciate the help.

Da
Review №52

The company did not send the 30-minute heads up of the movers arrival as promised. The two young men who moved my belongings were very slow to get my 25 or so boxes into their truck- my younger brother moved all the boxes solo in less than 30 minutes a few weeks prior. The two movers did not let anyone know when they had finished loading the truck, leaving the front door wide open and driving off. They also left the door to the air-conditioned room where the boxes were being stored wide open after them, and the small ac unit is likely damaged from trying to cool an entire floor for several hours. The service I received did not meet the expectations that the other reviews here led me to have. I suspect my experience is atypical.

Jo
Review №53

3 very nice guys showed up. Very polite and efficient. In and out in less that a 1/2 hour. Will definitely recommend and use this service again.

Kr
Review №54

Alex and Mark D were GREAT! Worked efficiently, everything was placed where I asked. They were courteous and careful with my belongings. Would definitely recommend!

Ti
Review №55

GUYS WERE GREAT, RESPECTFUL AND CAREFUL. WOULD USE THEM ANYTIME!.

Mi
Review №56

Great experience. Tony and Mark were fabulous.They were very polite, friendly, and courteous.They even helped to move an extra item for me.

Li
Review №57

College Hunks Moving helped make my move day quick, efficient, and as stress-free as possible. The Hunks were helpful, communicative, and incredibly hard working! I will definitely be recommending their services!

El
Review №58

They are the best ! I would hire them again in a heartbeat. Fast, safe and respectful.

St
Review №59

Many thanks to Tony and Mark. They kept me posted on progress, were very efficient. Happy to refer your company to others

Sc
Review №60

We decided to clean out the garage but then realized we needed help to haul away our unwanted stuff. I decided to try these guys and scheduling couldnt have been easier. They were able to come over on the same day, charged me a reasonable price, and were done within about 15 minutes. Id use them again for sure!

Mi
Review №61

Nice professional movers. Affordable! Will use them again! Only 4 stars because a few items were damaged.

Ja
Review №62

Great service. Professional, courteous, and hard working young men who went beyond the basics to deliver outstanding service.

Ni
Review №63

Very nice and made the process easy. Thanks so much for making my move easier by removing my junk 🙂

Te
Review №64

The guys were super nice, professional and speedy! I highly recommend!

La
Review №65

Both guys were professional honest up front with pricing and worked hard very goid job

Je
Review №66

Great workers, very friendly and get the job done right. I strongly recommend college hunks to anyone that needs the help with moving.

Ju
Review №67

We were so pleased and happy with your service when we needed help that when my daughter was moving out of her home in manheim, i got in touch with your branch up near lancaster.they were prompt, showed up exactly 5 minutes early and cleaned out the house of everything that was junk. everything~the guys were very kind and friendly towards the girls at the house, and thoughtful about how they handled them. being so upset about the move, they made my girls feel very lucky to have found somebody to help, and so quickly, i might also add.i called at 8 am yesterday morning in a state of panic, and they sent the guys out that morningi cant say enough wonderful things about you and your company and all the workers,thank you so much for being there. you are thee best~ 10 stars from meJulie Palmer

Am
Review №68

I cant say enough great things about this company! The guys were so sweet and very hard working.

Am
Review №69

They were quick, caring, and easy to work with!It was a great moving experience!

Ka
Review №70

They were super fast and professional.

An
Review №71

Always professional and fast! Will hire again!

Ga
Review №72

Great service, fast response.

Ta
Review №73

Everyone was professional from the office personal to the guys who moved my items.

Ki
Review №74

Moving made easy !!! Highly recommend this company !!!

An
Review №75

DO NOT USE THIS COMPANY!!!!!! I was quoted one price in the house but when I was charged it was significantly more. The manager told me I was being unreasonable when I called the local office. The 888# took my information & said I would hear back from someone. Not yet!!!! They said the furniture would go to a non profit first but the way they were shoving it in the truck I think it probably went by the side of the road.

Information
100 Photos
75 Comments
4.8 Rating
  • Address:1200 Corporate Blvd unit 11-1, Lancaster, PA 17601, United States
  • Site:http://collegehunkshaulingjunk.com/lancaster/?utm_source=GMB&utm_medium=organic&utm_campaign=Lancaster
  • Phone:+1 717-208-8202
Categories
  • Mover
  • Garbage dump service
  • Moving and storage service
  • Moving supply store
  • Waste management service
Working hours
  • Monday:9AM–6PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
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