My experience at Public Storage was Awesome!! My customer service evexperience with Beverly was informative, very professional, and her personality was GREAT. If youre in the Lancaster, Tx area looking for a great storage facility and great customer service go and check them out. I would recommend this storage facility to everyone in the future. Thanks Beverly for your excellent customer service!!!

Linda was very helpful with storage and getting me the right set up i need Thanks a Lot!!! A+

Linda did an excellent job. Id give her 10 stars if I could. Her customer service is out of this world and she is sooo patient. Job well done!

Ms. Shirley provided me excellent customer service yesterday. I was in need of a small unit to store some personal things as I was about to be traveling abroad and wanted to secure my belongings. She was kind and courteous and made the seemingly painstaking task very pleasant.

Linda provided excellent customer. She was so polite and helpful. I definitely recommend this location!!

Beverly did an amazing job. Easy.

I HAD A GREAT EXPERIENCE WITH LINDA. EVERYTHING WAS PLEASANT AND THE SERVICE WAS IMPECCABLE. THX YOU LINDA FOR HELPING ME!!!

Great place to rent storage space. Large, small or whatever size you need. Gated for Security, cameras. Good price.

Kudos to Mrs. Linda for her great customer service and attentiveness with helping us with our process.

Great job Josh on taking care of the family with good customer service. The quick and speedy service was appreciated. Thanks

Linda was extremely helpful. Made the rental process easy.

LindaShe was very nice and good customer service

Linda...was super helpful and niceThis location is also very clean.Great customer service is awesome!

Linda was very kind and helpful! Wonderful service.

Friendly....helpful...very clean.....good service.

Joshua was so helpful and nice when when making my payment! Thank you for the great service

Joshua was and is the epitome of what customer service should be; relocating after 24 years over 130 miles one way, Joshua really did put our minds at ease because we havent found our permanent residence, were living with family, he showed compassion and really seemed to genuinely care. Kudos to Joshua for going above and beyond our expectations.Sincerely,William and Sandra J. Jones11/12/20We had to return to Public Storage to get the next larger size storage unit. Ms. Linda handled the transaction so professionally, smoothly and she was so kind.I dont know where the corporate office foundMs. Linda but they need to clone her, she went above and beyond.Sincerely,Sandra J Jones

Linda is very special and professional. I appreciate the service she provided today.

Ms Linda was such a blessing to me she helped and explained everything to me very great serviceThe building was very neat and organized like a business should be. If u decided to use them ask for Ms Linda She’s great

Clara was so nice and very helpful.

Great customer service...Linda was awesome...

Had a great experience getting a storage locker with Sarina!!! Definitely would come back 10/10

Good customer service ms Linda

Linda is very polite and provided efficient customer service

Linda was very polite and professional. Would highly recommend

Easy access to unit with large moving truck.

Ms. Linda is absolutely without a doubt amazing. She has always been professional, kind, and considerate. I appreciate her so much. Thank you Ms. Linda, you’re the best.

Linda gave great customer service

Great customer service- Linda was helpful and very mice!

Very kind and helpful Ms. Linda the property manger is so sweet if you need a unit this is definitely the place.

The property manager Linda at the pleasant run location provided excellent customer service with explaining everything to me and the storage place is nice and clean. Thank you for making this process easy for me. You are all rock.

Linda was absolutely amazing very welcoming she went above an beyond

Mrs. Linda was very lovely and very helpful. Love her energy. I would recommend.

I appreciate Miss Linda shes very kind and humble and we need more people like her and blessings will come to others I give hea star 5

Ms. Linda was so kind and helpful. She explained everything to me.

Linda was super awesome, she went above and beyond to help me find the perfect storage unit for my house. Very patient!!

Its been a great experience, never had a problem and the customer service is outstanding!

Ms Linda is kind and caring, has great customer service. She makes you laugh and puts you at ease and makes everything so easy. I love Public Storage

We had the pleasure of meeting Ms. Linda and she was very helpful, nice, knowledgeable, courteous and went well above expectations!

Professional caring and very helpful to me

Ms. Linda was so very nice and accommodating during my move and move out experience. I had an unforeseen situation and they were so kind in resolving it!! I would definitely book again and refer when I need.

Ms.Linda is awesome she is wonderful too work with thank you Ms.Linda keep up the good work.....

Great service!! Also very helpful.. great attitude and spirit, I am so grateful.Thanks Mrs. Linda

I didnt know what size storage I needed but Mrs. Linda took time too show me what I needed to see and helped me out. She was EXCELLENT. THANK YOU.

Linda gave very great service and was very informative she answered all the questions I needed answered and didn’t rush me for any questions I had at all. The service was amazing all by herself! You go girl

I would like to commend the outstanding management and staff at this location. I was a recent tenant of several years and must say my experience was truly AMAZING! I have been in the customer service industry for over 20 years and have never experienced such professionalism, caring and exceptional service. I would like to extend a VERY SPECIAL thanks to LINDA 😀she is a true and valuable asset to this company!! She has been an Angel 😇 not only with her professionalism but her caring, down to earth and graceful personality. You can hear her Smile through the phone with just the simple courtesy call but with care just to see how your day is going! I moved from the city a few years ago and the staff maintained wonderful communication and assisted me long distance with any/all issues or concern that came about and made sure I understood everything and for that I SAY THANK YOU-THANK YOU-THANK YOU!!!! I would highly recommend this location to anyone needing a AMAZING storage facility in the area. You can count on a wonderful & friendly staff, open communication, caring and professionalism every step of the way, and a safe and clean facility for your belongings. 💯💯💯💯💯💯💯💯💯💯💯💯

Linda was really nice, and answered all questions with a smile.

Linda was exceptionally helpful and very professional.

Joshua was awesome ! Speedy service and answered all my questions!

Linda was very friendly and helpful

Me. Laura was the absolute best! She went above and beyond helping me with my rental and she was professional and fast. Will definitely recommend this public storage to all. Thanks again Ms. Laura for your services.

Everything operated as it should. Space was more than adequate. There was some wetness inside in one area but could not figure out where it may have come from so well monitor.

Linda was very nice professional person

Zach the GM and Linda the manager were a great help to me . Great service!!

Josh stayed late just to take my payment thank you

The customer service was amazing. Cathy gave us a great discount and helped us out! And the month by month was even lower than quoted. This public storage is blessed by having her to walk you through everything you need. 10/10 would recommend. The only negative thing is their climate controlled area was very warm when we walked in the building. We were assured that they have to keep it below 80. So take it as you will. Definitely ask for Cathy !

Miss Linda is kind, professional, and makes everything so easy. You rock Miss Linda!!!!!!

Best storage. Really helpful and nice.

Linda gave me excellent service. She was a joy to visit and talk with. Move in with her was smooth and easy.

Great store manager she is nice knowledgeable and always willing to do what it takes to make things great

Ms Linda is always cheerful and friendly and makes it a nice experience every time you come into the office

Linda was great to work with!! It was smooth transaction! Thank you Linda for all your knowledge!!

Linda was very pleasant and helpful with me. I really appreciate her taking the time to ensure that I understood everything concerning my rental.

I came to make a payment for my Mom Miss Linda was so kind and helpful

This past weekend, I was looking for a storage unit for my daughter whom will be needing a unit for temporary storage. I talked to Richard Montez and he provided me with the information I needed to rent a storage unit. Once my daughter is ready we will follow up with Richard. His customer service was really good and appreciative. Frank M.

Linda the store manager was ver nice and polite. And the place was sanitary and clean. Great customer service!

Linda was great and professional.

Good service @ this place

Richard & Ms Linda were so pleasant to work with. I was already stressed about moving but they made this procedure very easy for me. THANK YOU for being so nice, considerate, & helpful.

Linda was amazing! She made this experience extremely easy and the units being on ground level makes a HUGE difference. Highly recommend

Ms Linda is amazing! Thank you so much !

I’m a first time storage user! Ms. Stormi was amazing and made the process so easy. The transition went well and she helped me find the perfect space that suited my needs! Great location and customer service!

Linda was absolutely amazing. The move in was fast & easy. Thank you so much for making this transition great!

Linda provided excellent customer services. Very nice and organized.

I just have to commend Cathy Houston for her professionalism and since of humor. She brightens up my day whenever I stop in the office to see her, she is patient with me and she has all the information needed to help improve my situation. I can’t thank Cathy enough for the help she has given me. I feel relieved to know she is in the office day to day and readily responds to my messages in a timely manner. She truly is a God send and makes her customers a top priority.

I would highly recommend this place. The service was phenomenal and greatly appreciated. If I could I would give it ten stars. Also, Ms. Linda is awesome. 😁😁😁😁😁

Nice area, professional assisting from manager. She was nice.

Fast & friendly service, definitely recommend!!

This is our first time using Public Storage. Ms. Linda was so very helpful! She helped us find the right size for what we needed, and walked us through the process so patiently! We will definitely use Public Storage again, and highly recommend this particular property because of the excellent customer service we received from Ms. Linda and the quality storage facility.

Great storage without any hassle. Ashley was lots of help too.

Ms. Linda was very nice and professional while giving customer service. Shes a people person. I was in and out in less than 30 minutes. I am satisfied and Id recommend people to come visit Ms. Linda!!!!

Nice friendly and welcome environment. I was greeted by Cathy, a lovely person she didnt make me feel like O was just another customer. You know how some places can be. She explained everything, while engaging with me, we talked about her son and his great accomplishments. Im so proud of this young man. If I should ever need to use a storage space, my first stop will be here. Thanks again Cathy for all you did going here you dont feel like a customer, you feel like family.

Linda provided excellent service, she assisted me with all my needs.!!!

Linda was very helpful and explained everything to me.

Ms.Linda is a wonderful host. She made my visit and my decision seem less. I’m grateful to have her help me during my move.

Joshua was a great help and vary nice thank you

Just rented a large closet from Mr. Richard. He was very personable and a pleasant to be around and talk to. I highly recommend this facility.

Linda has GREAT service and very helpful ... and she gave me good advice on getting damp check

I came in just ask a question about storage. And Miss Cathy made my day. I have use Public Storage before and she was the one to help me before. She has always had the sweetest attitude about her job and life. Thank you so much for having employees like this

Everything was great and simple to complete. Linda was a big help for helping me to complete my order process.

I came in yesterday to pay my bill and Ms Linda was so cheerful and nice and it made my day, which up to then had been horrible. Thank you Ms Linda for cheering me up and for your kindness

Ive been at this storage location around 5 yrs. I have never had a problem. Everyone that works there are so friendly. Trish the manager is really nice and she cares a lot for the storage renters.I appreciate all of the help that shes given me. She truly gives exceptional customer service.Thanks :)

Fast service and very courteous, Linda made everything easy to do and understand.

Linda is very curtious.

Brenda was amazing and super helpful! Her customer service was outstanding. She made sure I was properly prepared with ALL the information I was going to need. And I loved her energy!

I was certainly surprised to hear the familiar voice of my favorite employee Morgan at this location! I was calling to find out more about multiple spaces and she, yet again, was very patient and kind with me. A true representative of Public Storage.

Linda was very helpful and she did great on showing me my unit today.

What can i say about Cathy? Lord this girl is crazy. In a good way though. I love her personality which match mine. She has been a pleasure to work eith today.

Ms Lnda is so friendly and cheerful, she treats everyone with respect and makes it fun to come in. No matter what you are here to do she will help and take care of you

Cathy helped us out. She had a great price and good attitude. Great customer service at this facility. Cant ask for a greater experience.