Megan was so helpful to me when she realized that the red and painful marks on the bridge of my nose was caused by an allergy to metal! I had know idea - I thought it was the silicone pads! She made an adjustment to the glasses that lifted them off where they were touching my face - its been 4 days and the pain and redness is almost completely gone!! I have had them adjusted 4-5 times before but without success - this has resolved my problem completely! I am truly grateful to Megan for her knowledge, professionalism, and her willingness to take time to go the extra mile. I highly recommend a visit to Eyemart Express in Layton, UT, if you are in need of eye care of any type! ConnieNote: Would like to mention that after 25 years wearing glasses the only pair I have ever LOVED were purchased here a year ago!! Kudos to Eyemart Express!!
I am so grateful for eye Mart! We were first time customers and I was so impressed with the wonderful customer service, professionalism, organization, cleanliness and how quick they were able to create and customize our glasses! Alyssa was so kind and helpful! She made it such a great experience. Definitely recommend this place and will absolutely come back!
We had a great experience. Friendly & knowledgeable help from Carmelita. Quick turn around and she even helped our teenage daughter receive her glasses and make final adjustments. She was great. Thanks!
Excellent help. Courtesy excellent. Fast. Would definitely use their services again. Liked this place 110% better than the Vision Source I went to before coming to Eyemart. (Will never go to Vision Source ever again.)
Theyre awesome. Super patient and their customer service is the best Ive had in a while.
My wife and I are new to Eyemart Express after going to Costco for years. We wanted more selection and options. The staff here is friendly and knowledgeable and the selection of frames is fantastic! We got three pairs each for a very fair price. A few months later I had to relace my sunglasses after they were stolen. Alyssa, the manager, got me the exact frames I had (which I loved) and was able to put them on my warranty. I am so grateful for that. She has been so pleasant to work with.
Ok all. This company has gotten a lot of bad rap on Google. I even saw the reviews and was scared to go there. But I took the plunge and went and it was the best decision ever. You see, I needed progressive lenses. Those are not cheap. I went to their local competitor and was sold a $500 pair of glasses. Since I didnt know about Eyemart I went ahead and bought them. I now realize I was price gouged. When I went to Eyemart they had two pairs of progressive lenses for just $80!!! And no birth control lenses either!! These are high quality frames and lenses. And even with their machine down a day I still got my glasses back within two days!! The Layton Utah staff are so helpful and amazing!!! I would totally go there again. They are the best!!!
Eyemart was incredible! They were extremely helpful and I was able to get 2 new pairs of glasses for only $40!!! They have great deals and they got my glasses done within the hour so I didn’t have to wait for them for very long at all!!I also had another pair of glasses that I bought online but my prescription changed so eyemart helped me get new lenses in my other glasses even though I didn’t buy them from their store!
Very friendly and helpful even though they knew I was buying the special. Didnt try to upset me. I would definitely recommend them. The glasses are great!
Best selection Ive seen and the prices were incredible! With or without insurance you cant beat it. My glasses were finished in 3 hours! The Staff was awesome and so helpful!
I really was impressed with my visit to Eyemart. The person that worked with me was so helpful especially when it came to helping me decide in frames. Picking frames has always been hard for me and having someone elses opinion was a plus.
The people helping me were very helpful kind and courteous. Also I got my two pair of glasses in like a day and a half very very efficient.
I have been very impress with Eyemart. The staff and management. Has been great. The warranty on the glassed is the best I have seen.Great Job guys
Ashly did an amazing job making my lenses they were so great and I can see so much better!! Also Alyssa did a great job making sure everything was affordable and she was so friendly, then there was Mitch who went above and beyond to make sure I found the right frames for me and got all the right deals to go along with it! Thank you eyemart! You guys rock!
I used to go to Target Optical and even though they were ok there were a few times that my glasses needed to be re done. I went to EyeMart in Layton and not only they were more affordable but made my lenses faster and only once. I’m a customer from now on. Big thanks to the store manager Alyssa. Thank you.
I Love the staff at the Layton office! Great communication and super friendly service.
Roy Gibson was great and very friendly.He took time to listen to me and made me feel comfortable and got my prescription perfectly!Mitch was very great also!He explained everything to me fully and made me feel welcome and was very friendly as well.Best experience I’ve had at any optical store!
I wish I found Eyemart sooner! After 3 awful experiences at America’s Best down the street I decided to try Eyemart and I was not disappointed.Everyone that helped me was friendly, knowledgeable and helpful. They took the time to make sure I understood the health of my eyes, insurance and billing and helped me pick out great frames and lenses. This location is clean and organized and they have top notch customer service!The best part? They were ready same day, just a few hours later!Going forward I’m only coming to Eyemart! Thank you again.
This store is amazing! We absolutely loved how friendly the staff was. Mitchell was so great with my kids. So friendly and helpful! Besides the amazing sales that make this store unbeatable, they are also same day pickup ready as well!! Everywhere else is 10+ days!!! I highly recommend this store to everyone!
Great customer service and awesome value. Very fast!
I was impressed with both the eye exam and customer service. Each individual thoughtfully took their time to take care of my needs.
Worst Experience Ever. First I called and made an appointment for my Husband and it got scheduled in Bosie Idaho I asked how that happened when I called the Clearfield UT Locaton she stated that they have overflow that answers the phone. Ok Mistakes happen and she rescheduled us for the correct location. His Appointment was on Saturday we ordered 2 pair of glasses and they said if we wanted anti glare it would be 2 Weeks but if not they could have them done that day. So we opted to not get anti Glare because we wanted them that day we requested Transition Lenses and were told no problem with that it would be same day. Well we waied all day and they were not ready this was on Saturday so Monday comes and The manager calls my husband and leaves a message that the glasses wont be ready until October 2nd since this is not what we were told he immediately called back and spoke to her she said that was an error and that his glasses would be ready Tuesday. So here it is Tuesday and only one pair were ready and did not have the transitions as requested and here is the kicker I took my RX in because I was going to order glasses for myself that I had already picked out and was Told that because they were closing in 10 minutes they had other things to do and could not take my order. Excuse Me. I have been in Customer service a long time and you never turn a customer away no matter what time it is as long as they walked through the door before close. Needless to say they will not being getting another dime of my money I will go elsewhere. Oh and let me also throw in that the complimentary bottle of lens cleaner they gave us was an insult maybe 2 squirts if your lucky on a $500.00 Glasses order really.
Clean, and efficient. I have been to both doctors here and they are both awesome.
Meagan and Amy both were very helpful‼ Came in because my glasses fell apart and had to have them repaired. Meagan said I could make an appointment if I didnt have time that day. She had me look through frames and see if there was something I liked. While looking she ran my insurance to see what I could get and printed it out.Choose 2 and she held them for me.Came back for my appointment the following Monday had my exam.Amy was so very helpful explaining what insurance would pay and my cost. She gave me several different options. I chose the best one for me. She explained there would be down payment and that it would take 3 weeks for them to get back. I felt like I was very well taken care of. Even got my glasses a week and a half early. Excellent customer service❗You wont be disappointed with Eyemart Express ‼
In and out if the Dr with great service, good selection of glasses and quick turnaround on frames.
I went in to eyemart express at lunch time and was greetedby a friendly employee. She help me thru the process of picking my frames and lenses and I was in and out Im about 30 to 40 minutes.then they told my glasses would be ready to pick up in a about 2 hours..sure enough my glasses were ready with in that time.what a great experience. Thankyou
Excellent customer service! The staff, and particularly a gentleman named Mitch, all provided excellent customer service. They were very helpful and not overbearing. They were open to giving their much valued personal opinion if I needed it. Everything was explained throughly during the checkout process and multiple discount options were offered. As a first time customer I am very pleased with Eyemart Express. The prices were fantastic! And they lived up to their name because my glasses were finished for pickup in just over an hour! If you come here you will be happy you did. I am. Thank you! Sonja
I was impressed with the whole process. The quality of lenses, frames and prices were great. The staff was great from start to finish.I have an extremely high prescription and I paid less here than previous places.
I was skeptical about going into a glasses while you wait shop. I’ve always gone to a typical eye doctor. I had a pair of glasses made from an existing prescription, thought they looked a little blurry at distance, scheduled an eye appointment with their in house optometrist, got a new prescription, and they remade the lenses free of charge. I haven’t seen this clearly for as many years as I can remember. They are awesome!!! Thanks.
Eyemart did what others refused to try they listened my idea in a form of a request and Mitch talk to the Doctor they called me back one month later with good news and Im happy with their customer service I new it that some smart cookie out there was going to earn my business Im happy with my glasses thank you everyone you are the best👍
I went to the Layton office. I needed new glasses. All the staff were very friendly and knowledgeable. It was a very great and aweaome visit. I will be going back again and i will encourage others to di the same.
Alyssa, Amy and Mitch took care of me so well! I will definitely be returning in the future. Great customer service and I am so happy with my glasses!
Great job and only took 2 hours for two pair!!
Very professional from start to end. Feel very good about the job the optometrist did very good job. Excited about getting my new glasses. Then went to pick out my glasses Mitch did a great job double and triple checking everything.
Ordering the glasses went great, no issues. One pair and lenses were in stock and should have been ready that day. The second pair they had to order the lenses, so they said a week to 10 days. I called 2 weeks later after not hearing anything and they said they had both pair and they would be ready in an hour. Im not sure why I didnt get a call, but ok. I showed up to pickup the glasses and they got one of the glasses wrong. They were supposed to be sunglasses and they just put in a clear lens. They were nice, but when I told them I live 30 minutes away and hoped they could get them done while I waited, they said they couldnt do that and that it would be an hour and a half. Ok, whatever, I guess I have to come back. When I put on the other pair, they didnt want to help adjust them to my face. As I moved them around and tried to see how they looked and was fiddling with them, the guy just stared at me. Really, it was a very poor experience for me that they didnt want to speed things up a bit for me since I lived a ways off, and didnt want to help fit the glasses. When I go back to pickup the other pair I guess I will have to push to have both pair fitted to my face. It just seemed like they didnt care for customer satisfaction at all. Im pretty disappointed and wont be giving them any more of my business and wont be recommending them to anyone else either.
We went in on 10/30/20 and was helped by a gentleman named Mitch. He was engaged with our picking and choosing of frames for my 7 yr old son. When we told him my son is hard on his glasses he showed us a few frames that had the best flexibility to handle a rough child. I was very happy with his suggestions and so was my little guy. If you ever have to go in ask for Mitch. He was awesome
Very nice people and customer service. I came in with a broken piece I’m my glasses and they fixed it for free. To my pleasant surprise, the frames in the store and the eye exam are very reasonable. We will be back.
Loved Dr Turner and loved the manager Allysa. Talking about going above and beyond!!!! I am new to having glasses and she was extremely knowledgeable and patient! She never made us feel rushed. She gave her professional and personal opinions and helped me choose a great pair of glasses. She also spent a lot of time helping my daughter pick hers out. I looked around at 5 stores before I finally found the best one in Layton at Eyemart Express. They were SOOO NICE and helpful and had the best prices too. They also didn’t treat you like you had the plague and understood in order to find the right pair of glasses, you have to try a lot on. They have to disinfect each pair you touch, but never made me feel bad for trying them on and being in their store like so many others have. The thing I loved the most about my experience with Allysa, is that she was really good at picking glasses out to help bring out the best in your features. Many don’t have the “eye” and knack for this and just tell you every pair looks amazing so they can make a sale and get you on your way. Allysa was completely honest and had such great suggestions and things to think about that I had never considered. It felt like she wasn’t just pushing me off, but was truly invested in me. I can’t say enough good about her. She needs a pay raise! She was that good. I will be telling everyone I know about her and for people to ask for her by name. Don’t waste your time going anywhere else. She even remembered my name! How many places do you know, have that kind of customer service and care??? Only here!
Bad customer service and route employees who once they have your money don’t need anything else to do with you. good luck trying to call them to talk to someone too. Buyer beware!!!
We ordered glasses a month ago and although advertised glasses ready the same day, we were told it would take 2 weeks. Ok not a big deal. When we went to pick them up 2 weeks later, they were given to the wrong customer. They assured they would reorder and we would have them in another 2 weeks. Manager who is never available or in store was supposed to call us after leaving multiple messages for her. Never called. Now, a month later no glasses still. They wont refund our money. Just a promise that the manager will look into it and call us back. I have bought my families glasses there 3 times prior to this and was satisfied as a repeat customer. However, after this experience, I will take my business elsewhere from now on.
Amazing service I received my glass the next day after I ordered them at 6 pm and really good priced...
Today was our first visit and I have to say we are so very impressed! The staff was very professional and very kind. They helped me and my daughter pick out the perfect glasses! I was shocked with how fast our glasses were ready. And did I mention the staff was so nice. I would work there myself! We will be back! Thank you!
Staff is friendly and genuinely cares for customers. Had a slight problem with some prescription sunglasses and they went the extra mile to make things right. Great place, fast and reasonably priced.PS. add Turner and his staff next door is awesome as well!
Amy helped us out tonight and really took great care of us. Mitch stepped in and thanked my wife and I for coming in.Thanks Amy, you ROCK.
Optometrist is amazing, he was so nice and so clear. He explained everything to me and it was clear.There were to many options but I did find one like, two! Good prices and easy to work with!
This place is great! The doctor was amazing and very thorough. Awesome customer service. I got two new pairs of glasses and they were done in an hour! Prices were great and the staff was so friendly and helpful! Definitely will be returning for my future “eye needs” ☺️
Hey Everyone! These guys are incredibly amazing! I have a rather complex prescription and they had both pairs of glasses completed within ONLY one hour! I am very satisfied!The staff at Eyemart Express are extremely knowledgable, courteous and willing to go the extra mile for you!Thank you!Pamela Budge
Wow! We came up from West Valley because of a radio ad. It was so worth the drive! Their selection was the best Ive ever seen, and the prices were great. We got two good pairs of glasses for what we would have paid for one pair at our eye doctor.Carmelita was the best! She was very sweet and helpful and gave us us just the right amount of attention. We were unable to take the glasses home the same day because of an insurance issue that was no fault of theirs. It was resolved quickly, and Carmelita walked through the order completion process over the phone with me and even shipped them FedEx, at no charge to me, so that I wouldnt have to make the drive back up. The glasses came quickly and are perfect. Thank you, Carmelita and Eyemart!
Absolutely love this place. Efficiency and fast service! Weve gotten our prescription glasses the same day, in just a few hours!
Me, my two sisters, and my mom went to Eyemart to look at glasses and see if this whole glasses in an hour thing was real. Turns out it is, and we couldnt have been happier with our experience!Molli helped all of us out and is unbelievable at her job. She helped us choose frames, and made sure we all were able to stay in our budgets. She was so cute and nice and we all went on about how great she was.4 women, two eye exams, and SEVEN pairs of glasses later, and all under 3 hours beginning to end. I will definitely be going back here as well as my family! Thank you so much, guys!
Seriously this place is AMAZING! I walked in, and was greeted my Molli. She was very knowledgeable, very friendly, not pushy, great with my boys and let me know all of our options to get new glasses. My Son needed glasses so badly, and Eyemart Express was able to get us 2 pairs of glasses for an amazing deal! And the best part is you get your glasses the same day in under an hour!!! They have a huge glasses selection, you wont be disappointed here. Im so impressed with Eyemart Express and will definitely be back as a regular customer! Thanks again Molli for such a great experience!
Great customer service! They made me feel super comfortable, and valued as a customer. They had two pair of glasses made for me in 1 hour. Carmelita was great to work with! Great employee! Thanks so much!
My daughter broke her glasses and we needed to replace them. She has an eye appointment in a couple of weeks with a Dr that we love. We just needed new glasses. Eyemart was so great. We got 2 new pairs, with one year insurance for the price of one pair. The best part is that when my daughter has her eye exam, if her prescription has changed, Eyemart will replace her lens for free because its within 90 days. So great! Also, her glasses were ready in an hour!
Im super impressed! I usually have high anxiety when going in to buy glasses. Kind of the same feeling you get when youre shopping for a used car. You know youre going to get a high pressure up-sale and then those extra fees will add up fast. We went in for the $20 pair of glasses, as advertised, and not once did they try to up-sale us! We paid $20 plus tax for each pair, that included the lenses! Very friendly and helpful, extremely low pressure. And all our glasses were ready in less than 30 minutes. My sons only took 9 minutes to make. 9 minutes!! I highly recommend Eyemart Express. Emphasis on the EXPRESS! 😁
When you spend a few hundred dollars on 3 pair of glasses, ya kinda expect to be able to see out of them. I knew they werent right when I picked them up, but the girl told me to wear them over the weekend to see if you get used to them, but I couldnt take them back because the store closed soon afterward due to COVID. I later took them to my new eye doctor because they have an in-house optical shop & the optician told me the measurements for pupillary distance were wrong & the prescription was wrong. Would NOT recommend.
Very pleased with my experience. I forgot the name of the man that helped me just I think he said he was the manager. Very professional. Great customer service. Had everything I needed. Even supplied me with a. Contact case and solution when I just showed up to get new glasses. Also amazing price!!!Highly recommend these guys
Mollie and the rest of the staff at Eyemart Express were great to work with. Four of us went in together and Molli was extremely patient and helpful as we made our choices for frames. We all LOVE our new glasses and will definitely go back! Great prices, too!
So glad i found this place! They have great prices (2 pair for $42) and a huge selection. The girl who helped me was awesome and so nice. Definitely recommend this place! Oh, they also made my daughters glasses in a half hour!!!
Very pleased with this place. Lost my glasses on Saturday night, needed something Monday. Got my prescription from a doctor Monday morning and since the glasses were going to be a couple days I came here. Was able to get a backup pair for immediate use and a pair of sunglasses for less than 130 and both were ready in less than 40 minutes. Got me the vision I needed to drive to work and I got some compliments on the frames. Definitely will come back if I ever need anything quickly. They are amazing.
Megan and Mitch as well as the doctor who did my exam where awesome - service was great id give them 10 stars...
While the employees were helpful and they will work with you to get your glasses correct, at no time was I told what the lenses and frames will cost during the process.I also was not told that the frame I chose would not offer enough lens space for a progressive lens, making trying to read thru tiny bottom area impossible.Ended up with less expensive single lens glasses for the cost of progressive lens.Mgr. refused to refund difference.
Eyemart went above and beyond with their customer service. My son is serving a mission and because of Covid couldn’t get his glasses in before the one year mark. The store honored his warranty and even mailed him his new glasses. We will be customers for life!! Thank you!
Love the high level of service and the quality of the exam. Super thorough. Everything explained. And the techs are so warm. Top notch.
This is the first time I visited Eyemart Express. Immediately impressed by the cleanliness, available hand sanitizer, and the process to keep every pair of glasses sanitized. They were very clear with their offers, pricing, insurance coverage, etc. I havent received my glasses yet, so I cant rate on their quality yet.
I was greeted immediately and had all my questions answered within 10 minutes. My glasses were done in an hour. They gave me the best deal they could find plus a teacher discount! I am afraid they will go out of business because they are so nice and accommodating. I recommend you using them ASAP. Businesses like this just don’t last long nowadays!
We had a great experience here. They fixed my daughters frames super quickly after she bent them. I was able to pick out two pairs for myself and get them back within an hour and a half of walking in the front doors for the first time. The glasses are great, the staff were wonderful to work with.
Alyssa the store manager was so helpful in explaining why my sons prescription needed extra time so it wouldnt be ready until the next day since we went later in the evening. Then was kind enough to give us an extra discount for the inconvenience! It was above and beyond good customer service, I already referred someone to the store and will definitely be a returning customer. 🤓
These guys are great! Got me 2 pairs of great glasses for an awesome price. Couldn’t be happier.Molli was great, showed me right to some frames that were just my style and gave me all of the options for lenses. Absolutely fantastic. Not to mention they can make your glasses the same day. I’ll be coming back for sure.
Best customer service ever! Molli in Layton took the time she needed to help the four of us get exactly what we needed. Excellent product excellent service I will definitely go back and recommend my friends to use Eyemart Express!
Great Customer Service! Carmelita helped us and she was awesome! It was our first time visiting Eyemart Express but Im very pleased with their service. The #1 thing I loved about it was that my daughter was able to get her glasses within an hour and prices and proces are great. I would definitely recommend this place.
I had lost my glasses on a trip and after many phone calls to different places, they were able to get me in right away. Both Eye Pros and Eyemart Express were fast and had incredible customer service. Molli was super helpful in picking out the right frames and provided great advice and information. Will definitely be back!
Layton eyemart is probably one of the best places Ive been. They are so friendly, and they help you out so much! My kids love going there because the staff like to play with them and keep them occupied while you get done what you need. They have such cute glasses and most are a lot more affordable than other places. Molli and Carmelita are the ones that helped us. Carmelita is so stinking cute and my baby loves her. Shes fun to talk to talk to super helpful and all around seems like such a joy. Molli is really good with telling you what looks good when you cant decided between the 8 glasses you like. Im extremely blind and I had to have my glasses special made so it didnt take an hour. They initially said two weeks, but they were ready to go by that weeks endIf you havent; give them a try, seriously
Extreme value!!! What a great place to have all your eye wear needs handled ! Carmelita was so awesome and fun and super prompt and completely professional ! I run a local business and to have an employee like that is priceless to me! The entire staff was so friendly and they all greeted me and even again when I returned in what seemed like minutes to pick up my eye glasses.To say this place is good is an understatement, it’s great ! I will recommend all my employees, friends and family to Eyemart Express in Layton ! I am extremely happy and again Carmelita was awesome 👌🏽😁👁🎉🎉🎉💯💯💯
The entire process from picking the glasses to receiving the final product was painless and seamless and remarkably fast. From the beginning of my eye exam at the adjacent doctors office to leaving with my new pair of prescription glasses took less than 1 1/2 hours. Quite remarkable
Carmelita and Alyssa were both so helpful and fun to work with in choosing frames and lenses for my daughter. I was so impressed with both of them, as well as the one hour turn around time to get my daughters back up glasses. THANK YOU FOR THE EXCELLENT SERVICE!
They where very friendly and helpful with a smile on there face. They looked happy doing what they where doing. I am going to tell all my friends and coworkers that they should go to eyemart
Only have an hour lunch break, No Problem!!! I Woke up in the morning and found out my dog ate my glasses last night. They made room for me to see the optometrist(new tech, so cool) that day. He was so polite and explained everything to me and my husband. They take most insurances and the attached eye glass store was well stocked from name brands to the cheapos. There are many options for lenses to fit any budget. Even out of network was awesome. There’s always some type of special going on. And best of all it only took 20 minutes for my glasses to be ready for pick up. 2 pairs of glasses less than 50 bucks in less than 20 minutes. Wow!
I weals really impressed with Eyemart!!! I was overdue for and eye exam. The team was professional and awesome, they were able to get me right in to an eye exam and then Molly is a Rockstar she was able to help me find the right pair glasses. Thanks Eyemart!!!
Hands down the best customer service! The General Manager, Alyssa, went above and beyond what was expected. I would absolutely recommend getting glasses from Eyemart!
They had excellent service, and the exact frames i was looking for and the less then 2 week wait is awesome!
Optometrist and staff were awesome. They were quick to help me but not overbearing. From eye exam to two pair of glasses was smooth. I had the glasses by the end of the day.
Broke my glasses night before, needed glasses ASAP. Went in a little bit before closing because that’s all the time I had and the lab guys and Alyssa stayed late to get me my glasses! Amazing people, I was so stressed about finding frames that looked good but Molli found perfect ones for me. I’m going to tell everyone about the amazing service I got at Eyemart Express!!
Alyssa and Carmelita were extremely knowledgeable technicians and helped me understand every option--not just in the style of the frame but also about what would be the best product for what I do at work and how to handle a new prescription of progressive lenses. . Dr Roy Gibson was amazing and took a great deal of time to explain things to me and help me figure out the best options. He has decades of experience and I would schedule with him again if it is necessary.
Great place to get glasses. I was helped by Eren. She knocked customer service out of the park. I told her she had a customer for life. She made the experience memorable. I got a pair of glasses an a pair of polarized sunglasses for a $100 less than I got a pair glasses at the glass shop at my optometrists office.
Wallmart was only open from 9 to 2, so I went next door to eyemart Express. Not only were they open for full business hours, they got me a basic pair of glasses done within the hour (the fancy glasses I ordered would still take a week to arrive).They were very courteous and wore face masks. They prove that it is possible to be safe AND be open for business.The final kicker was that they charge about the same as wallmart, on top of superior service.
Everyone was very helpful, from helping select frames to final fitting. Getting them the sameday was such a help. Being able to see clearly againbest of all. If there would be one thing to change, I would have chosen darker sunglasses. I would definitely recommend to all my friends.
Very cordial staff. they helped me with a selection and allow me some customization as to the level of tint I selected. They had 2 sets of eye wear ready in under 2 hours. The optical quality was better than the place my original prescription and the staff better fitted the glasses better to my face to reduce slippage. You dont see in their commercials that locations can arrange eye exams. LOVE THIS PLACE !!!
We had one of the best experiences buying glasses at this location. The staff was amazing, especially the lovely gal who helped us. She was funny, upbeat and very social. Carmelita was fabulous! Definitely coming here for all of our future glasses purchases.
I’m visiting from out of town and just my luck, I bent my frames and thought they were done for. I called this place in the morning and spoke with Tenaya; she told me to stop by and see what they can do. I have no idea how she did it, but she managed to fix them! Very welcoming atmosphere and they are following covid guidelines for everyone’s safety. Thank you!
This place is amazing. Carmelita definitely helped me and made everything easy to understand. My first time getting glasses on my own and she made the experience a breeze. Everyone here is very nice and I would definitely recommend this place to anyone in need of glasses
Dr. Turner is a great! He gave us just the right amount of information. Not to much, and not to little. I also loved how the glasses are much more affordable than the last office we went to.
I was devastated when I walked into Eyemart. I had lost my glasses the night before and needed them for work. Laura was my expert and boy did she know what she was doing.We took a moment to look at some frames this was around 10am. By 1pm I had not one but 2 pairs for for a really great price. Laura you are amazing and I will refer anyone to you. Thanks for your great customer service and helping me be able to see again....
The staff is very helpful and courteous. My particular prescription lens were not in stock creating a small one week delay in getting my glasses, not a big problem. Ok frame selection, this could be improved.
We had a very good interaction with this nice place. The staff was helpful and friendly, I felt that there was genuine interest in supporting our needs. Much to my surprise they where very quick at having the prescription faxed over and the creation of the glasses was fast, a few hours, but still reasonably fast for our expectations.
I didnt have vision insurance but the appointment and glasses where affordable. The employees where nice and helpful.
Even though I didnt have an appointment, the optometrist squeezed me in and the staff took care of me. Molli was amazing when choosing my frames. When I ran into a problem with my prescription, both teamed up and made the fix quick and relatively painless. I will definitely be going back.
Walked in without an appointment and was impressed that they took my Eyemed insurance and was able to be seen right away. The staff was friendly and efficient. Ryan was extremely helpful and I left with my new glasses. Will never switch back to a company that makes me wait 2 weeks to get my glasses.
Very professional service. The optometrist was very patient with my daughter who gets nervous at any doctor visit. The staff was not pushy and listened to my needs and wants. Definitely would go back again.
I have had lenses put in frames which I previously owned. Yesterday I had two pair made for me. Everyone is wonderful and helpful and the glasses are awesome quality. Laura, Phil and Molly were all awesome. 100% recommend!
Great experience, Phil was great. Price was better than expected! Also didnt expect to get my glasses done in a hour! The whole experience was worth driving from Cottonwood Heights!