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Insight Eye Specialists
2255 N 1700 W, Layton, UT 84041, United States
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Insight Eye Specialists
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Ji
Review №1

I had a appointment with Dr. Hess for my yearly check up. I was reminded of my upcoming appointment by a text, this is really helpful. The staff in the office was very friendly and was prepared for my visit. Short wait time. The Clinical assistants are well trained and professional. Dr. Hess is the most through Doctor I have every been to. He does answer any question you may have and gives you as much of his time as required. Does not make you feel rushed.. He has been my eye doctor for 10 years. All of his evaluations and recommendations have been accurate. Since my first early visits I have moved to the Draper area. I will make this drive just to see him, I trust him and his evaluations.

Sh
Review №2

First off, the staffs professional and yet equally as friendly.Dr. Mark Hill was excellent! I REALLY liked how he explained things, and especially his demeanor. So, much so, I gave his business card to someone at work because they mentioned needing a new eye doctor, Ophthalmologist. I highly recommended Dr. Hill to them.In fact, another gal in the office also had her cataracts removed by Dr. Hill, and she couldnt stop saying enough wonderful things about him too!

Ja
Review №3

Very professional practice, and conveniently located near major routes in Layton. Staff was extremely proficient, courteous, and informative. Full range of optical services. Easy to visit, easy to recommend. And they handle themselves well in unexpected medical crises as well, jumping to help when patients are in physical distress. Visit Insight Eye Specialists for all your vision needs; it could save your life!

Je
Review №4

Dr. Mark Hill is amazing! He really knows what he’s doing and cares for each one of his patients. I would recommend him to anybody that needs any type of eye care! I had a short notice appointment and they fit me right in! Some places might make you feel like they’re doing you something special, but they were very polite and accommodating to my situation!

Sc
Review №5

Today was my second visit. The first time I was waiting for over an hour just to see the doctor. It took over 2 hours for an annual routine eye exam. They indicated that was very unusual and was due to a medical emergency. Completely understandable. This mornings appointment was scheduled for 10am. I checked in at 9:55 and paid the co-pay. At 10:20 I approached the front desk and asked how long they were backed up? The receptionist said she would check and let me know. At 10:30 they still has said nothing and I gave up and left. Once is understandable but after the second time this is clearly more of a normal business practice. I had to take time off work and my son out of school and this is completely unacceptable. Will not be going back.

Mi
Review №6

I have see Dr. Wallen for many years now and he always does a great job taking care of my eyes 👀 and making sure I can see

Ju
Review №7

Dr. Mark Hill at Eyesight Specialists in Layton recently performed cataract surgery on both of my eyes. I literally feel like a miracle has happened since Dr Hill did my surgery. I CAN SEE!!!! After years of always looking for my gasses to see anything at close distance...even going home from the grocery store to get my forgotten glasses so I could read the labels....I really do not need my glasses at all!!! I was naturally nervous about having surgery on my eyes. Dr. Hills professional and kind treatment was so much appreciated throughout the process. He obviously is very proficient as an eye surgeon. I feel so grateful to have had a doctor such as he is to make the miracle of sight happen in my life!!!! Having this surgery done so beautifully by someone I trust has changed my life. My sight is so very dear to me. I will never take it for granted again after being given this amazing gift of sight. I have total confidence in Dr. Hill and his ability to take care of my eyes now and in the future. I will continue to be so very grateful!!!!!!

Be
Review №8

Dr. Wallin is professional and excellent at addressing your concerns.

Mi
Review №9

Dr. Hill has treated my cataracts over this past year with great skills and knowledge. I’m very happy with that level of care. My personal vision test over this year has been realizing how far away from our families’ headstones are headstones that I can now read, where last year I couldn’t. It’s amazing! I’m grateful to him and his staff! They are all great!

Ri
Review №10

I had one visit with Dr. Wallin this week and I have to say that it sucked. Normally I don’t give bad reviews but I’m so upset with that visit so I feel this review is necessary.Dr. Wallin used the same Q-tip to inspect both of my eyes. One of my eyes is currently infected and so I believe that was bad practice to use the same Q-tip for both eyes. As of this morning, my eye that previously was not infected is now sharing symptoms that my infected eye has. On top of that, Dr. Wallin wasn’t quite sure what my condition is. So he wants me to try using medicine that may or may not work. Which sounds like another bad practice.. I’m no doctor but I would never use the same Q-tip on both eyes and I also wouldn’t take a drug that may or may not be what I need.

Do
Review №11

They were nice and really helpful. Been going there for years and theyve always been really good.

Ba
Review №12

Wonderful...very pleased with my Dr and his staff! Very confident in the results!

je
Review №13

Dr Hill is the best. He spends time explaining things. I referred my friend to him and she loved him. I wouldn’t go anywhere else!!!

Ty
Review №14

I was referred to by a family member for Lasik Surgery with Dr. Hess. From day one everything has gone extremely well. From my first appointment to see if I was a good candidate to my Surgery, all bases were covered, every question I had was answered, the service was amazing from Dr. Hess all the way down to the receptionists. Very friendly and very knowledgeable. Everything was explained extremely fluidly. I was more than comfortable the entire time. Pricing is also very friendly to other competitors. Thanks to the entire staff at Insight and thanks to Dr. Hess. Anyone that asks about Lasik will be referred here.Thanks again!

Ra
Review №15

Dr. Hess took great care of me for my LASIK procedure. He was very thorough with my pre-op exam and walked me through the procedure so I knew what to expect. On the day of the procedure he was calm and kind. Following the procedure I had a little more discomfort than is to be expected, I called the clinic and let them know and they got me back in right away and were very kind. Dr. Hess took care of me in a calm, confident manner. I am grateful for the care I received and would highly recommend.

Mi
Review №16

I love Dr. Hill. Explains everything so I understand clearly

Gl
Review №17

Incredible team. I always feel well taken care of. Dr Hess is knowledgeable and personable. I highly recommend Insight Eye Specialists ( and often do :)

De
Review №18

They are very thorough with the exam and dont rush you through. I think the service they provide is excellent.

Li
Review №19

I have been going to Dr Christian Hess at Insight Eye Specialists for many years. I have a very aggressive wire condition that comes in quickly and if not taken care of quickly can cause blindness. All three years here has quickly gotten me in, addressed the eye, did many months of monitoring until it clears. He has come in on weekends and spent hours with me. I cannot think of any other care giver that has been more dedicated and caring.

Ta
Review №20

I love insight eye specialist. They have gone above and beyond to make my eyes healthy again. I had lasik with Dr. Hess two years ago. He made it so smooth and so easy for me. The staff is so great too!

Jo
Review №21

Dr Hess is very caring and professional. I would highly recommend him.

Ke
Review №22

Great experience at Insight! Good facilities and great care by Dr. Hill!

co
Review №23

A shingles eye infection emergency, they took me right in.

Su
Review №24

Very nice and friendly,very competent staff, enjoyed meeting doctor Wallin,good office, great service.

Fr
Review №25

Exam seemed very professional, I was satisfied.

Ab
Review №26

I visited Dr. Trevin Wallin after noticing I was struggling to see in my college math class. They got me on the schedule quickly and the appointment went so smooth. They have an amazing staff and I highly suggest this practice!

ka
Review №27

Staff was awesome and friendly and Dr. Hess is the best

Va
Review №28

Dr.Hess is outstanding. I have been going to Dr. Hess for years ...he was recommended by my daughter. I believe he saved my grandsons sight and he has done cataract surgery on my husband so I know first hand what a great doctor he is! I would highly recommend him and his staff to take care of your family.

Am
Review №29

Very polite and professional. I appreciate the expertise of Dr. Wallin and his team, they were fantastic!

BE
Review №30

I was given a timely and convenient appointment and upon checking in I was shown every courtesy before, during and after my appointment. The examination was thorough and the doctor spent time with me explaining every detail. I am very pleased with the personalized treatment of every aspect of my visit. Thanks very much to Dr. Hill and the staff.

Bu
Review №31

Insight is my favorite place to visit. Everybody in the optical and front and back desk are so sweet. Tyler was so friendly and fun to have as a tech. Dr. Wallin was busy but yet took quality time with me and has such a caring demeanor.

Jo
Review №32

Dr. Hess is extremely thorough, very detail oriented. He goes above and beyond for his patients. Our family has been seeing him for 12+ years. I would highly recommend him.

La
Review №33

Ive been going to Insight for a couple of years and have nothing but good to say about Dr. Hess and his staff. Dr Hess is the consummate professional. Kind and thorough.. He excels in his field of expertise. I had cataract surgery in both eyes and very pleased with the results! I trust that he is looking out to give me the best results he possibly can.

Je
Review №34

Dr. Hill and his staff are all awesome people. They form a great team that gets things done fast. Theres not many people I trust with my eyeballs but, Insite Eye Specialist have my complete confidence.

Pa
Review №35

Dr Wallin was kind, and knowledgeable. Explained everything well. Tate was very knowledgeable and friendly as well. Highly recommend insight eye Specislist to all of my friends.

Le
Review №36

Dow Knisely just had surgery with Dr. Hess and heis a very great trusting eye specialist and she highly highly recommends him,

Sc
Review №37

From when I walked in to check in I was greeted in a pleasant manor. Very professional. I had a very minimal wait if any before a Technician called me back to obtain a history and reason why I was in for my oppointment. He did my eye examine right away and explained to me everything he was doing. Which gave me confidence in my concerns. I waited a very short time for the Doctor. He introduced himself and asked what brought me in today to see him. I explained my concerns and he proceeded to examine my eyes and actually explaining his findings to me as he was examining my eyes. When he finished he gave me options with explanations of my needs. No pressure from him. I left knowing what I needed. Very good experience. I would highly recommend them to anyone. Five out of five from me. I appreciated there help. Scott Larsen

Eu
Review №38

I have been going to Insight for years now. They just seem to get better with time. Professional staff, doctors that care about your vision, all said they are the best. Oh, and a special shout out to Dr. HESS, thank you for everything.

Tr
Review №39

I took my 2 year old here and they were so good with her. They were very thorough. It’s amazing what they can do. We will defiantly be back to see Dr Hill again.

Me
Review №40

Insight has very qualified doctors and the care has been great. I give them four stars due to the fact we wait 2 hours everytime. We have been in every 4 weeks for the last four months and every time we wait 2 hours. Patients time is just as valuable as the doctors

Ja
Review №41

Great experience. No wait. Friendly professional staff and doctor. Dr. Hess is the best. Answered all my questions and concerned about my eye health.

Ir
Review №42

Dr Hill is a skilled physician and a compassionate human being. I would highly recommend him to anyone needing vision assistance. Moreover, everyone on the staff that I interacted with were highly competent and caring. Insight Eye Specialist is a perfect place to get help with your vision!

Ti
Review №43

Dr. Hill has done an amazing job in restoring my sight after I had developed cataracts. The surgery and recovery were pain free and I felt completely at ease. He was so attentive to my individual needs and worked with me to make it not only affordable but is determined to give me the best sight possible without additional corrective lenses. Knowing from experience how precious sight is, I would recommend Dr. Hill to anyone who has any sight issue.

Le
Review №44

Friendly staff and excellent care!

Ra
Review №45

These guys helped me to understand what was going on with my eyes and what to do about it! I had seen 4 other eye doctors and was not given any of the information that I needed, even the one I had been seeing for years didnt tell me what was going on, despite my specific questions. These doctors are so very friendly and helpful and knowledgeable. Thank you Insight!

Lo
Review №46

Dr. Mark Hill performed my cataract surgery in October/November 2017. He explained the procedure thoroughly, answered all my questions, calmed my fears. Office visits before and after surgery were never hurried. His staff is very professional and knowledgeable. Id recommend Dr. Hill and Insight Eye Specialists completely!

Ro
Review №47

Able to see me quickly. Very thorough exam. Clear explanations from Dr. Hess. Just as it should be.

Ka
Review №48

Dr. Hill and the staff at Insight are always friendly and helpful. Dr. Hill did my lasik a week ago and I am thrilled with it! At every appointment, he is always willing to take time to explain everything and make sure my questions are answered. He is the best!

Mi
Review №49

Dr. Hess recently performed LASIK on me. It was a terrific experience and I am very happy with the results! He was highly professional and very thorough. He took the time to explain every aspect of the procedure in detail to me and to patiently answer all of my questions. I definitely recommend Dr. Hess and Insight Eye Specialists!

Sa
Review №50

First time coming to Insight and it was an emergency appointment. Got in quick, doctor Wallin was very helpful! I had a great experience with Gabrielle in reviewing new glasses options and that lady who checked me out. Overall, will definitely go back

Ra
Review №51

I have been coming here for years, and have always had a good experience. I recently brought my children there. The lady that took us back, Jill, was very helpful. She made the kids comfortable with their exam. Dr. Hess is thorough and will always take his time with you, and will answer any questions you have.

Mi
Review №52

Very friendly staff. The doctor was thorough in explanations and had great manner. Only downfall was I waited 30 min in the exam room to see the doctor once the assistant did all the preliminary stuff.

Da
Review №53

Amazing knowledge. I would use them everytime!!!

Su
Review №54

Love Dr. Hess. Always get treated very well and thorough eye exams!

Ru
Review №55

DR Hess has been caring for my husband Howard & I for 6 yrs. He has been excellent.

De
Review №56

I have never in all my life been treated by a office staff or a more caring Dr. Then Insight Eye Specialists, and the incredible Dr. HILL!!! I had to have cataracts removed in both eyes and pretty quickly. But was very nervous due to some other physical disabilities that had me nervous....But Dr. HILL reassured me we could do this and well.....He was absolutely correct and today he said the surgeries where very successful and to tell you the truth I couldnt be more HAPPY! He is amazing! As well as his staff! So if you are dreading any procedures dont be because they are like angels sent from above and take very good care of you! Thank you Dr. HILL. Ive been truly blessed and feel the Lord brought me to you for a reason! I will never forget you!!! Love always, Dana Zampedri.

Am
Review №57

I think they are knowledgeable and professional, but every time we go, we wait a long time to see the doctor.

j
Review №58

Dr Trevin Wallin is amazing!The only downer about this place is the wait time. I have had appts here and I have waited anywhere between 35 mins to 2.5 hrs just to see the optometrist with no apology of sorry for the wait time.

St
Review №59

Dr wallin is a great doctor he takes his time and explained thing and is never in a hurry to rush you out. I definitely recommend

Jo
Review №60

Love these guys. They are quick and on time, friendly and helpful. Always have sales going, samples to try and more. Recommend for everyone! Pamela helped me and was fantastic. Thank you!

Da
Review №61

Professional from beginning to end. Very organized. Well done.

Mi
Review №62

Dr. Wallin and his staff are professional, experienced and friendly. Dr. Wallin is soft spoken and gentle mannered. I was able to make appointments to see the Dr right away and received text message to remind me about upcoming appointments. CareCredit was offered for out of pocket expenses over $200 with 12 month no interest. Eye problems are frightening, I felt taken care of here.

La
Review №63

I was treated with courteous staff who had a strong knowledge of what I needed. The doctor was friendly and very helpful.

My
Review №64

As always it was wonderful. ThankS.

De
Review №65

When looking for an opthalmologist they were the only ones who could see me with in the week. The office was easy to work with and the doctor though

Mi
Review №66

Only problem I have is I waited way to long to do the Lasik. Dr. Wallin and his staff (Tate) were wonderful!

Ro
Review №67

This was the best eye exam I’ve ever had in 62 years. Thank you.

Ta
Review №68

I have the experience with this clinic about 10 years. My Dr. Hess is really high professional and plus he has a very good personality. He did me 2 eye surgerys-both successfully. I defenetly recommend to any people who has eye problems this Doctor and this clinic. Thanks a lot!

Ja
Review №69

The eye techs ( Sara and E.J )were very professional. Those gals really know their stuff! Dr. Wallin was very professional and didnt suggest that I needed to come back or need eye surgery. Thanks to all! Wonderful service!

Em
Review №70

Great service. I felt all my questions were answered and I was met in a timely response. Jill Christensen-Day did an excellent job with my eye test an initial exam.

Am
Review №71

Meagan Campbell was very helpful. Shes the reason I chose to make an appointment at insight. Very professional office with competent staff and doctors.

Ri
Review №72

The people at Insight are the best. We have gone there for many years. Both of us like Pamela, Dr Hess and all the rest of the staff, they are always kind and very helpful.Richard and Joanne DanielsClinton Utah

Jo
Review №73

I have had nothing but a positive experience. Pamela is kind and helpful and Dr Hess is very thorough. Wait times are minimal and everyone is courteous and friendly.

Ro
Review №74

I have been going to Dr. Hess for over eighteen years and I would highly recommend him and I have recommended him to others. He really takes time to check out everything and asks me if I have any questions and takes the time to answer them with out trying to rush me out.

Ke
Review №75

Tyler and Dr Wallen were both extremely exceptional👍👍

Re
Review №76

I enjoyed my visit at Insight Eye Specialists!!! They were prompted, friendly and efficient!!! I really like Dr Hill!! He takes time with you and explains things!!! I was impressed!!!!

Ro
Review №77

Went to them several years ago when we were new to the area, were told our insurance covered their office. Turns out it didnt and they never mention it to us while there. We only did eye exams and ended up having to pay thousands because of it. They didnt even try and work with us, I would never go there again.

La
Review №78

I have had very positive experiences at Insight. Sara and Dr. Wallin were very kind and thorough . I basically had no wait time and both of them took the time necessary to answer my questions. I highly recommend Insight Eye Specialists!

ti
Review №79

The staff at Insight is helpful and knowledgeable. Dr. Hess is a very caring and thorough Dr!

Ka
Review №80

I love Dr Hess. We drive from Utah county to see him. He has taken the best care of me and my children for more than a decade.

Do
Review №81

The entire office staff and Doctors all deserve 5 stars. I worked in this type of office meany years ago so I know the best when I see it!!

Tr
Review №82

Ive been seeing Doctors Hess, Wallin, and Washburn for over 20 years - they are great! Ive had some unique issues with one of my eyes. Dr. Hess met me outside of work hours to help me with an emergency, where he quickly and correctly diagnosed my problem (which a previous doc had missed) and put me on the path to a quick recovery. They also employ friendly and efficient staff members. Ive never had a bad experience - highly recommended!

Be
Review №83

We appreciate the great care and professional manner that everyone at Insight Eye Specialists give us and have been coming here for years. It brings me great comfort to know my eyesight is in such great care.

bi
Review №84

Went to three different doctors for a growth on my upper eyelid, one was at a clinic and one was another opthamologist. I spent 600.00 seeing the other doctor who just gave me eye drops all the time and told me I might need a biopsy. Went to Dr. Wallin, and he felt like it was a calcium deposit in my eyelid and after the initial appointment scheduled an in office procedure to cut it out. Anyway the whole thing only cost me 100.00 and it was just a calcium stone and my eye is great now. the funny thing is I put up with that calcium stone scraping my eye for several years, when you find a good doctor they do make your life easier.

Pr
Review №85

Dr. Wallin was ok. Wasnt super impressed though. Last visit the Dr was running an hour behind. No apology offered. The staff at the front counter seemed a little snobbish. Was interested in Lasik but they didnt really give me much info. They didnt seem very interested in selling the Lasik surgery. I went here because my family doctor referred me for an eye issue. I will be looking at other places for Lasik. Also a heads up for others, they do not take vision insurance. So unless you can run it through your medical insurance you will be paying out of pocket.

Me
Review №86

Very professional and efficient. Highly recommend.

ke
Review №87

Though I was just here and taken care of quickly now they are helping my wife see clearly too.

Ja
Review №88

Great experience.Very well done, and professional

Pa
Review №89

Always friendly prompt service. Dr Hess is the best!

Ro
Review №90

Dr. Wallin is Very Professional & Kind Eye Specialist I Recomented Him Most Of My Friends He Did Very Good Job On My Implants.👍👍👍

go
Review №91

Very good Pamela was very good I wish all of your techs were like her.

K
Review №92

All three doctors are fantastic! Dr Washburn has done lasik on me, my wife, siblings, and even a few friends. I could not be happier with the results. I would highly recommend any of the doctors here.

Ly
Review №93

The only downside I have is not the Doctors or Dr Wallin. It is the parking. I am handicapped and they have very tight parking. But We leave early and find a spot because He is worth it.

Te
Review №94

Ive had an excellent experience with dr. Washburn he is an excellent doctor

Di
Review №95

Dr. Wallin did a fantastic job on my LASIK!

Je
Review №96

Dr Hess is amazing and I recommend him to all I know!

Sa
Review №97

Was there about 2 hours . felt this was a long time .All in all just an ok experiance for me . did not like that they do not take vision insurance

Ge
Review №98

Ive been seeing Dr. Hess for 14 years. Always a class act and very professional office and staff.

Da
Review №99

I didnt have an appointment and they got me in fast.

H
Review №100

Recently, at both appointments I waited an hour after the technician checked me in. It was only because I alerted someone to my wait that I saw the doctor sooner. Ridiculous.

Information
8 Photos
100 Comments
4.7 Rating
  • Address:2255 N 1700 W, Layton, UT 84041, United States
  • Site:http://insighteyespecialists.com/
  • Phone:+1 801-773-0690
Categories
  • Contact lenses supplier
  • Eye care center
  • Lasik surgeon
  • Ophthalmologist
  • Optician
Working hours
  • Monday:8AM–4PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–4PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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