I ordered custom cabinets from Richwall for a home built in 2012. They were painted white and were beautiful. Within two years they started chipping around the handles. I expect this is normal wear and tear and is understandable. I finally decided to contact them to see if they had matching paint so I could repair the chips. I spoke to someone who offered to ship me paint free of charge. Two weeks went by and I didnt hear back. So I called again and talked to someone else who said I must have talked to a salesman. Okay? This new guy was going to investigate and call me back. He expressed some concern about the paint matching, but I was willing to give it a try. Five days go by and nothing from guy #2 so I called back. Now the answer is the paint is $10 and I can pick it up in Livonia. But still, its probably not going to match. Whether it matches or not is not the point. These were very expensive cabinets and it would be nice to have a call returned within a reasonable time frame. And, to honor the promise made by the first person. Disappointing.

I have worked with Ken & Jeff on several kitchen remodels for business and personal use. There is not anyone better to work with. They are professional, straight forward, honest and their craftsmanship is second to none. The installations are completed as promised every single time. I cannot recommend them enough for the work that they do. We are currently working on a remodel together and really looking forward to seeing the refrigerators with their custom panels.

Ken and Liz were great and helpful! Looking to upgrade my cabinets and didn’t know a lot. The education and knowledge I needed to make a buying decision was great!’ It’s hard to find people like this and we need more of them! Fantastic work and thank you!!

We had an amazing experience with this company ! They helped us design our dream kitchen and we were beyond pleased ! Highly recommend them for any of your kitchen, bathroom or built in needs!

As a contractor these people always deliver as promised, great work, good prices.

You guys do great work! top notch service!

Outstanding customer serviceCustom Hand crafted wood workAuburn consulting copier repair service