Always helpful & takes great care of my vehicles!!
Went in for a simple repair which wasn’t fixed they then got snappy with me because they didn’t fix what I paid them to fix. Then went to say I should go get help from somewhere else when they said they could fix the problem then didn’t. I Will not take my car here again no help no worry for customers no professional.
Took my truck in 3 times to fix the check engine light. Truck now shuts off why we were driving and was told by Curtis, if youve brought it in 3 times then maybe he cant fix it. And hung up on me. Ive never been treated so bad. I would NEVER recommend this, business to my worst enemy. I wish I could add the photos of what they lied about doing!
Fantastic service. Employees are reasonable and professional.
West Walton auto has done all my mechanical work for well over 8 years. The work performed is typically done well. Even when there are items that may not be complete not of their fault...they continue working to correct the matter. I trust them and know that Curtis is honest and has integrity. They are typically very busy....be sure not to wait till the last minute to get work done. I wouldnt hesitate to send anyone to this mechanic.
Excellent experience above and beyond expectations would recommend this place to anyone
Have been using him for over year for Mustang & Highlander repairs/maintenance. He is by far the BEST, very honest, quick turn around and tells you like it is. Highly recommend him for anybody who needs great mechanical car needs.
Curtis and his crew have been doing repairs on mine and my husband’s vehicles for several years! West Walton is honest in their diagnosis and is hands down the best price in Walton. The staff has excellent customer service and care when speaking to us and taking care of our cars! We will continue to trust and use them for all our future car services!
I went in for a oil change not even 3 weeks later and lees then 1,000 miles i need a whole new engine. DONT GO TO THEM ! They dont care about your problems, they care about what they mess up, NEVER AGAIN
Owner Curtis is God sent in Walton County. Excellently Respected.
Kurt and the guys at West Walton Auto are GREAT! If you want your vehicle repaired like new without the dealership price shock, the bring it to Kurt and hell get it done.
Been using West Walton for all of our family vehicles for years and years. Always do great work, will never try to sell you on something you dont need. Multiple times where I asked them to do something and they told me it did not need to be done, saving me money. Honest people, wouldnt go anywhere else.
Went in for an oil change and came out with a engine replacement. Never again 😒
Two things you cant live without, a great Dr. you trust and a great auto mechanic you trust. Had to have both my engine chains replaced, she runs like a dream. Thanks again West Walton Automotive
Im forever grateful to have found this place. Honest, good people. If you ever wanna find a shop with fairly priced oil changes, and an operation you can trust, look no further.
The only mechanic I trust. Thanks Curtis!
Curtis and his crew do an awesome job at very reasonable prices. Staff are very warm and friendly. Being a female I have been taken advantage of at other car repair places in the past with being told to fix things I didnt really need, So It is so great to have a place like West Walton Automotive that I can totally trust. They treat you like family.
Best price in town. Always speedy & polite!
They do excellent work. My brother has been using them for several years now n always honest n very fair pricing.i just had a water pump put on my 03 chevy silverado n dropped it off n had it back the very same day but I did stop by when getting a price quote to see when they could get too it. Everything looked great n I also had a friend who used them to put a new motor n his suv n they had best price n did a great job. If ur car needs repairing, I highly recommend that u give them a try. U wont be sorry that you used them.
Always helpful! Best auto repair I have found in 44 years of driving all over the world.
Only place I go! Always treated fairly and price is always affordable?
Great work, professional and noble owner / staff. Will use again.
Wouldnt take my car anywhere else. The experience is always pleasant! They wont scam you by saying you need more things done than what is needed. Curtis is the man!
Dropped off my Envoy on a Friday for some work expecting it not to be complete until Monday, these guys got on it and completed the same day. Friendly and professional, great place for all you automotive maintenance and repair.
The only place I will have my car worked on. Great prices and friendly service. We need more shops like this!
Excellent service they are always helpful and never overcharge for things not needed .
No matter what my car needs, they are always able to handle it. Fair pricing. Quick service. Amazing customer service! Im never disappointed.
I love this place. Fair and good prices and great friendly people. Will recommend them to all my friends and family.
Friendly, honest people and a very quick turn around in my experience. Highly recommend
Curtis and its Amy I believe, I have never seen anyone else stand behind thier work like Curtis. He is a honest man, hes not going to waste your time. You will be glad you used West Walton.
Always great work!
Good service and friendly service
Fast friendly service, great people. Would have given 5 stars but the location is a little dicey to get into and out of.
Excellent service. Good people. We have used West Walton for 10 years and they take good care of our vehicles.
Very pleased, we needed a new starter on our 2000 Dodge Caravan, my husband thought he could do it and it was too big a job. He took the van with the part to them and they repaired it very reasonably. We took the van back this morning for more work to be done.
They lied about the service. I left the shop and not 5 minutes later the van overheated at Boss Brothers. My van had the same problem leaving as when it first arrived. They put water in the radiator and claimed they topped it off. My van was there overnight, they left all the doors unlocked. I went by to check and discovered all the doors unlocked. Curtis according to Amy, test drove it for 2 days with no problems. Prior to taking there, it was diagnosed with having 12 errors at Auto Zone. The Good news they didnt charge me. I would NOT recommend this place to anyone.
My best friend was recommended west walton. I took her to pick up her car after it was worked on & we were told it wasnt finished, there were too many in front of her so it wouldnt be done when promised & the mechanic couldnt make chicken salad out of chicken $#!+. There were just excuses, defensiveness & unprofessionalism. We were in the wrong for wanting to pick up the car. My friend picked it up a day later & the car was overheating. The mechanic had left off the radiator cap. She dropped it off again so they could attempt to make this right. A few days later the water pump burned up. Unfortunately nothing was fixed proper but only made worse. I personally didnt use west walton & I never will.
I took my car to the shop needing a brake pad replacement, and they were the cheapest. They replaced the brake pad but forgot to screw the lug nuts back into the passenger tire! The studs and lug nuts are now stripped and I have to spend even more money to get them replaced. This lazy, undetailed work should not be happening. I would not recommend West Walton Automotive to anyone looking to have work done right the first time.
Friendly, do wonderful work and you pay only for what is done
This place is awesome! They truly no how to fix a vehicle!
Super helpful and friendly, Highly reccomend!
They always seem to get to me as fast as possible and they are very realistic on their prices.
This place is a joke. Very friendly but when I go to a mechanic, I am looking for them to actually repair my vehicle. Grahams sent me to this place twice to repair the brakes on my vehicle. The first time, I was informed that the booster, brake caliper, and front brakes were repaired/replaced. I had marked the booster that had been in the vehicle initially and shockingly, the marks are still there which means the booster was never replaced. They claim now that they never replaced the booster. And after two attempts to get them to repair my brakes, I have given up on them. The vehicle shakes violently while going 65mph down the highway, the brakes smoke, and the engine loses power. But these guys cannot figure out the issue to actually repair it. If you want friendly people who pretend to be mechanics, go here. If you want an actual mechanic to fix your car, head somewhere else (just not Pep Boys cause they will overcharge you...lol).
Always gives a fair and honest price and good service.
I replaced the alternator for my acura mdx last week. I have a great deal: lowest labor $$, great service, reasonable time, and people are very nice. My car isrunning great!! Thank you Amy!! I would recommend this shop to anyone.
I would not take my vehicles anywhere else and I have alot of vehicles. Top quality work done at a fair price. Curtis and the rest of the West Walton Automotive family is all I will ever use in the future.
Was referred. Fast turn around.
Most honest car repair facility in America, great service, respectable and fair.
They are always wonderful
Always do a great job
Fast, curtious, affordable and great friendly people!
Good work on my car and honest
Great work
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