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Device Pitstop Cellphone iPhone iPad Laptop Computer Repair Maplewood
2950 White Bear Ave #6, Maplewood, MN 55109, United States
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Device Pitstop Cellphone iPhone iPad Laptop Computer Repair Maplewood
Comments
Lh
Review №1

Very nice and helpful. Have gone here 2x but since its easy fix they didnt even ask for any payment. They explain very well what happened. Highly recommend.

Ed
Review №2

Friendly and really knowledgeable. Helped me troubleshoot and suggested I hold off on leaving my laptop for repair after determining this issue was likely fixed by a device driver update. Saved me the expense of a diagnostic fee and I was happy to contribute to the pizza tip fund. Highly recommended!

Pa
Review №3

It was a pleasure doing business with Device Pitstop in Maplewood. It was a straight forward process for my ipad 6, no hidden prices, and accurate estimate of length of time to complete. Friendly staff walked me through the process and were up front with how busy they are due to schools being distance learning and volume of device repairs. They were done on the early side of their estimate of completion and gave a friendly call once it was ready for pickup! If I have any future issues, I will use them again!

Am
Review №4

These guys are great! I spent a minimum of 8 hours trying to fix my laptop and decided to bring it in to them. They fixed it super fast and they only charged $60. To me that was a lifesaver because it saved me from having to buy a new one.I will definitely go back!

Mi
Review №5

Great help very knowledgeable and friendly. Pricing was very good they are more then reasonable

Br
Review №6

Fantastic place! Brought a thinkpad because sound stoped working, tech looked at computer and was able to get me a way to trouble shoot! Super helpful and knowledgeable and didnt try to up sell me due to my lack of technology knowledge. I will be going back!!

Ge
Review №7

My first vis it was a good one. Staff were prompt and well informed as to their duties. Staff member who assisted me explained pricing, wait time, and pick up time regarding my device. Im new to the neighborhood and if I have any other issues with my device, I know where to go. Thank you Device Pit stop for adding professionalism to the neighborhood.

sh
Review №8

Very helpful explained what they was doing, called me to keep me up to date. Quoted me a price and I ended up paying less. I bought a used computer and it was very reasonably priced. I will use them again when and if I have an issue with any of my electronics.

Am
Review №9

My laptop screen was cracked. They ordered me a new one but turned out the brand I had purchased was not able to be replaced. I already payed for the new screen so Device Pitstop offered to replace my entire laptop with a comparable refurbished one they had in store (better brand was in great condition).They made sure all my stuff was transferred to the new laptop. Still have it after 1 year later. My daughter also purchased a glass screen protector for her iphone (3rd time) and they will replace for free, IN THE STORE, No sending in for new one anymore.Great, helpful, knowledgeable, customer service. Nice clean store. I have recommended them to many people since.

Re
Review №10

Always friendly. Always very helpful. Would and have sent friends and family to the store. Very honest and if they can’t fix it the know someone who probably can. Computer work, phone work and have bought phones there! Love it and will continue using as a long as they are around!

to
Review №11

A very knowledgeable person answered all my question over the phone.so nice to see now a days. 100% sure they are cell phone addicts. :Dand those are the type of people i want fixing my phone.

Ca
Review №12

Very friendly and helpful staff. David listened to the issues and asked clarifying questions before jumping into a fix. Prices for the fix were very reasonable. I will definitely go back if we have other phone issues.

Kr
Review №13

The best thing I could do to show my gratitude to all of the workers here is to make sure everyone knows it!! They all took care of my most precious computer and did all they could do for me! I had all trust in them and will go back if ever needed! Thank you!

Ep
Review №14

I totally forgot to write a review after my amazing experience here a few weeks back. The employee was so nice and efficient! Will definitely be coming back here!

As
Review №15

I would tell the whole world to go to this place all the time. They do such a wonderful job and are very professional. Thank you for fixing my daughter’s school computer. Amazing work.

Ma
Review №16

They honestly do a good job. I wouldnt know the price range to compare it to in regards to other places, but they do a good job. I took 2 of my phones here and they fixed it up, for one of the phones they even RE-DID a battery replacement just to see if that was the issue, it ended up being the processor and not the battery. I appreciated it a lot because Apple kept saying it was the screen+battery, but Device Pitstop said it wasnt. Id recommend for all my electronics as they worked well with my electronics insurance which isnt a big one like SquareTrade (but thats also my electronics insurance being chill too).Overall, go here its good and friendly staff.

Ry
Review №17

Knowledgeable, engaging, and well serviced products. Im fortunate to live close to the Maplewood location, but I would have driven an hour to accomplish my project. Selling several devices, and purchasing a laptop turned was a streamlined process. I look forward to the next purchase/service I have with Maplewood - Device Pitstop!Thank you!

Be
Review №18

Staff was friendly and helpful. Service was prompt. Have been in multiple times for different devices. I manage IT for a small company, so we have plenty of broken devices. These guys fixed a couple of laptops with damaged screens. Reasonably priced, and they troubleshoot to make sure there is no hidden damage to motherboard or other components, at least as far as they can see at the time of repair. Very satisfied with the service they have provided, and I will continue to go back for repairs in the future. Thanks, guys! :)

An
Review №19

I went into get my screen protector put on since Best Buy cant and the guy was extremely sweet and very helpful! Great customer service !! Thanks again!! I highly recommend if you need knowledgeable help on devices or fixes!!

To
Review №20

Great place to buy a computer. Knowledgeable and dont oversell you something you dont need. Saved money and time. Ill be back for sure.

ba
Review №21

They are good to fix any thing u need be done but they do good job...

Ma
Review №22

Great service! Broke the back of a band new phone within 2 days. I call first and got a great quote and went in and got service right away. The quote was exactly the same when I went in. They was very good at calling you to let you know when your product came in. Had the phone fix and it took only 30 min like they told us. Phone looks awesome new again.

Jo
Review №23

I would absolutely recommend Device Pitstop to everyone! They were really helpful, fair, honest, and didnt try to sell me anything I didnt need. The BEST computer repair place! And the only place Ill ever take my computers to! I rate them an A++++ for service and price!

Ma
Review №24

Second time there. This time with my dad and David was very helpful and knowledgeable. Good prices and good looking shop. Ill be back! 😁

Ch
Review №25

These guys help me out with simple to complex computer issues whenever I ask! They are great and provide a valuable service without any hassles or trying to upsell you at every chance. Have an issue? Youll get it done with their help and support. I love Device Pitstop!

Ma
Review №26

I dropped off my sons iPad gen 6 here on Monday. They were finished with it I believe on Wednesday when I got the email. They were pretty decent when it came to talking and holding a conversation. Quick, efficient and very friendly. I got a screen replacement which came out to $143-144, other places were $149-150+Tax. Definitely will come back if something else happens to our iPads 😁

la
Review №27

This is the ONLY ONLY place I will bring my electronics! You see the same people working there whenever you go in. Its like hometown familiar and you know who you are dealing with. They KNOW what they are doing. And if you just need some advice, theyll give you that too.

Ba
Review №28

I have had my Dell lnspiron laptop for about 4 years. Recently it would not charge so I took it to Device Pit Stop. They were able to detect the problem correctly: the DC power jack was broken. They replaced it for a reasonable price and returned my laptop good and new. The customer service was excellent as well. I recommend them!

Ji
Review №29

Called them before going there, and was told they would buy any old laptop with Win7 installed. Drove 1 hr and 10 mins to get there. And was told they wouldn’t take one of the laptops because hardware is too old(yes, it has Win7). They said it would take them 2-3 hrs to test the other laptop I brought before making me an offer, and I will have to come back on the next day while their website states that trade-in process takes less than 30 mins. There weren’t any customer in their store when I went in. They said they won’t make any offer higher than $30. I left because the time and trouble don’t justify the what they would pay me for. I went to another store about 10 mins drive from them. The owner took that laptop for $60 and I donated the other one to Goodwill.This Device Pitstop location is unprofessional, service doesn’t come as advertised, make low-ball offer, and over-prices products.

Je
Review №30

They where very helpful and i will use more often for computer repairs and would recommend them to other people thanks for the great service.

Li
Review №31

We didnt have to wait long, and were helped by a knowledgeable young man. He answered all of our questions and guided us to the right laptop for our needs. Prices are good. We have made purchases there before this one and will go back either for a purchase or a repair.

Na
Review №32

Great place! They put my glass protector on my new phone for free! And the gentleman that work there are awesome! Thanks guys

Da
Review №33

Device Pitstop has always been very helpful and knowledgeable every time I needed help. Staff is always friendly and I feel comfortable talking with them as I dont always understand technology. Everyone that works there is very patient and I appreciate the service they give!

El
Review №34

Used them twice once for a battery and once for a new screen. Both times the repairs were quick and the staff was knowledgeable. All done at the right price.

El
Review №35

What an awesome place! My work computer, I inherited, was starting to run very slow, and had some technical issues I couldnt address. I had to choose a place for repair that could do so after MY business hours. Device Pit stop came highly recommended to me, and I can see why. Everyone I spoke/worked with was friendly and courteous. I brought my computer in early in the evening on Saturday, and they reassured me that the work would be complete by Sunday evening. I received a call Saturday night letting me know all the work was done and things were running much more smoothly! I was thrilled! I love that they were so respectful of MY business! The price was great; completely worth every penny. This is my trusted computer repair place for sure! I would highly recommend!

Li
Review №36

Super helpful staff. The customer service and quality of products offered (phones, laptops, tablets and accessories) are top notch. They repair computers, tablets, phones, etc. too. Low prices. I will never go to a big box store again.

Da
Review №37

Ive used Pitstops services twice for my business computers. They are fast, efficient and much more reasonable than others that Ive used in the past. My last visit only required that I do updates on my computer . The tech was nice, showed me how to do it myself and did not charge for the 10 minutes. Thank you

MA
Review №38

Device Pitstop has always been a predictable and good experience. I know what they have and even have been positively surprised at their selection. I enjoy that its not a massive retailer and can have true one-on-one conversations with the employees. I look forward to future shopping experiences with Device Pitstop.

Bo
Review №39

Awesome place. They replaced the camera lenses that fell out of my phone. Good price. Better than replacing my phone or going thru my provider.. Device Pitstop is way cheaper.

Jo
Review №40

They are super helpful. Polite and will troubleshoot without reaping you off. Prompt services too.

Je
Review №41

Brought my wife’s android smart phone in. The phone became rather dumb - black screen wouldn’t do anything. All it needed was a soft reset - the technician did the reset and the phone started working immediately. About 5 minutes total to figure it out. Great to have the phone working again!

Ke
Review №42

Super friendly staff. They were able to fix my phones screen in under an hour. It was a little spendy, but the peace of mind knowing that my device was fixed properly by the experts was worth it. Highly recommend.

Mo
Review №43

Had to go there many times before because my keeps breaking her phone. They are the best at fixing your phone in no time. They even fixed it for free few times after we became regular customers. As for David.

Ma
Review №44

These guys give you attention when you walk in the door. Had my phone camera lens cover replaced 3 times and they charged me the same each time. Prices never changed after 2+ years. Great service!

An
Review №45

They fixed one of my older phones, which extended its life enough to pass it on to someone else after I got a new one. In another case, they were honest about not being able to fix a part on my phone that was cracked because the piece was too small and they couldnt guarantee the work. That was disappointing to hear, but I was glad that they didnt charge me for failed attempts to replace that part (a piece of glass around the camera).

Je
Review №46

The techs did an excellent job of building my grandsons new computer using components supplied by my grandson. The system works very well. The setup was explained to me when picking the system up and when set up at home works very well. Thanks.

ju
Review №47

Got my iPhone screen replaced. Staff was super knowledgeable. Got my phone turned around within an hour. Customer service and communication was great!

Su
Review №48

The people and service at Device Pitstop in Maplewood is extraordinary. I have purchased several refurbished items and their prices and honoring their warranty is more than fair. I have also had items repaired and their product knowledge and technical expertise is awesome. These folks are seasoned, communicate well and are very service oriented. There is no other place I need to go.

Ch
Review №49

Fair prices on both buying and selling!! Very knowledgeable staff and friendly:)

de
Review №50

The best. Saved my phone, and my life lol

Ma
Review №51

These guys are great! Super helpful, informative, and honest. Will be back if I ever have another issue!

Mi
Review №52

I had a iPhone screen fixed and the guys were friendly and efficient. They were done within 90 mins as they said they would be. I would definitely be going back for service again if needed.

Mi
Review №53

My phone got water damage and the technician was very helpful in explaining things that could have gone wrong. He was very patient and didnt talk down to me at all, but yet he still demonstrated his knowledge and made me feel confident in their abilities. Unfortunately, I came to the conclusion that it wasnt worth it to try to fix my phone, but that just goes to show that he was being honest and not pressuring me to make money. I will definitely come back here if needed and I will consider buying some of their refurbished items. Highly recommend!

La
Review №54

I loved the coverage and the timing and the guy who helped me had good humor 😂 would 100% recommend 👏🏽

Sa
Review №55

Went there to fix my phone for a crack in the screen. It was a very speedy repair and Dan was the person who assisted me and repaired my phone. He was very helpful and answered my questions and was very happy to fix my device. I will most definitely return and this is now my go-to place for any repair I need for my devices!

JA
Review №56

I went in to get my iPad screen replaced because it was cracked and they fixed it for less than half the price at apple. They were nice, not to mention their candy bowl. They also got it done in about 6 hours. This place is the best and everyone is super friendly and I will make my first choice if I am ever in need of a repair again.

To
Review №57

I live in White Bear and really wanted to give them my business. Tech I talked to said my charge input was micro soldered and only done in the factory. World of Wireless fixed it quickly and with a reasonable price. Phone works well. Thank you Demetri!

Ju
Review №58

Best experience ever!!!!My experience with David, the Manager, was beyond expectantions. He said their goal is to find the best solutions for their customers. Well, he certainly did and he spent extra time making sure that all connections would work for me once I went back to my office. He did not have to do the extra time for me as he was not paid for his time - I paid for puchasing a keyboard. I walked away a very happy customer and would recommend them to anyone! without a doubt!!!

Jo
Review №59

Nice to deal with; similar prices to ebay except you can SEE it and get a little support.

Lo
Review №60

The staff is straightforward and honest. The three times that Ive been in here, theyve tried what they could to fix my devices. Most times, they succeeded, but it they didnt, they gave me comprehensive options on how to proceed.

Me
Review №61

Service guy Dave was very polite. He even tried to talk me out of selling my device because I could have got more back by returning the device. I went ahead with the transaction. Ender up getting a coupon for 10 percent off my next purchase. Will definitely be going back

Da
Review №62

I have taken my iphone, Macpro, and storage drives problems to them and the have solved the probelm everytime. I shop prices and they are by fare the most fair.

CJ
Review №63

I brought my Nexus 7 in because it wouldnt charge. The technician (Chris) was very knowledgeable, honest, and informative. A quick repair was made. I chose this shop based on the positive reviews its received and definitely want to add my recommendation. I will stop here in the future for my cell, tablet, and laptop needs.

Gr
Review №64

A greta little shop to get your phone back to its brand new self. I have had an Iphone 6 for a good few years. these guys know me pretty well for cracked screens, but my phone looks brand new each and every time!

Bo
Review №65

They fixed my daughters iPhone 6 in 2 hours. They verify everything and troubleshoot before repairing and then verify everything thoroughly afterwards. Their prices are reasonable as well. The phone had issues with muddy sound from the headphone jack. The repair was a lot less than Bluetooth headphones (which have their own issues: easy to lose or get stolen, batteries go dead, etc.). They also did a good job when my daughter smashed her screen. Notice a common theme? Shes 16.

Jo
Review №66

First thing I got there is signing a contract that said They are willing to fixed this object, but if they cant fixed the problem YOU are still responsible to pay if they cant fixed it. The price of fixing the screen is about $40-$60 range depend on what phone you have.

Sa
Review №67

The last computer store you will ever need. I purchased a used laptop from them and couldn’t be happier! They transferred my data and got me up and running again within a day. A few weeks later I had a software issue (not related to the purchased computer) and they walked me through the fix. Great service. Knowledgeable staff. Plus the store smells great! ;)

th
Review №68

Devices pitstop lives up to its name sake it is and has been my familys one stop for tablets, lap tops,cell phones, and will be in the future great group of professionals I highly recommend DPS to anyone who may be in the market for a device at a great price. Keep up the good work!

Co
Review №69

They gave me a great price for my old computer. I will definitely go to them first if I want to sell a device in the future.

Ho
Review №70

If you need service on a laptop or phone they are the very best. All of there prices for the stuff they sell are cheap as any where and with the best service.

Br
Review №71

Great job fixing my cracked touchscreen. Very professional and reasonably priced.

It
Review №72

I loved going to this place when I use to have a problem with my electronics the help they always give me is excellent and very knowledgeable and do what they can to fix it and best thing is they recycle ones that cant be fix or people didnt want anymore I would definitely go back again

Sa
Review №73

They fixed every issue I have ever had, quickly and efficiently. They were great!

Li
Review №74

Great customer service with friendly and knowledgeable staff for all things Mac or PC.

To
Review №75

Ive sold multiple phones, macbooks and an iMac at Device Pitstop. I have also purchased a phone. Really hassle free and they are very professional. No hesitation to to use them.

Pa
Review №76

Always have reasonable prices for repairs, the people running the place are knowledgeable and helpful and they do professional-grade work on computers or other electronics. When we have problems and need help, the Maplewood location is where we go, every time.

wa
Review №77

I brought my Phone in for camera repair. Everything went okay until my camera broke the next morning. When I called them they said I would have to pay full price to get it fixed again. They accused me of breaking it. Which is not true. I ended up just upgrading my phone because it was simpler and cheaper. I would not recommend going here. They screwed me out of $200. Plus my phone was in worse condition when I picked up. Never going here again.

Ce
Review №78

Very friendly, helpful, do good work for a reasonable price.

De
Review №79

This place has a very knowledgeable staff who are very helpful and professional and willing to go the extra steps for a customer, I take all my computer business there because they know what they are doing.

K
Review №80

I have been to this store twice now and each time the employees I encountered were very courteous, professional, and quite knowledgeable of their products. I highly recommend doing business with them if you are interested in selling your used computers, phones, or tablets and want to purchase something used.

lo
Review №81

They are amazing here. Answer my sons questions and the owner is very nice. Sold my old phone there and happy what I got for the phone.

Ka
Review №82

The guys there helped bring my phone back to life and it was a colossal relief! I definitely recommend this place.

Au
Review №83

These people are absolutely awesome. The screen of my Surface Pro 3 was cracked and even though it was an older model, they went above and beyond. Excellent customer service, and my device is still working great 5 months later.

Na
Review №84

I had my s8 screen break twice and each time I had it fixed here. Dave did a fantastic and throrough job each time 10/10 would reccomend.

T.
Review №85

Nice place to pickup a inexpensive reliable computer

An
Review №86

I had an awesome experience at Device Pitstop- I will not be going anywhere else for my repairs in the future! After having called multiple device repair shops (like GopherMods) who quoted me around $400, Device Pitstop managed to fix the trackpad on my MacBook Pro with a system reset, completely free of charge. Would definitely recommend to family and friends over other device repair shops.

Am
Review №87

Pit is about right! I thought I could get an Apple laptop for around $200. More like $399, and that was the Cheapest (2010). Then they were only going to give me $50 cash for my Dell, and if they would install Windows 7, I would get a whopping $10?! I just upgraded to Windows 10, and they want to go backwards?? 😣 Please dont waste your time...

Al
Review №88

Great service, quick results, and very affordable. Friendly staff and great customer service.

De
Review №89

Fast and helpful. Very happy with the fix

Ka
Review №90

Very happy. iPhone screen replaced in a little over an hour and everything worked great afterward. Thank you Taylor!

Vi
Review №91

I had such a great experience at Device Pitstop. I dont know if there are other locations but I went to the one in Maplewood. Came in, Dave gave me some options with my daughters ipad, the screen completely broken. Dave stated it would be ready in 2-3 days, recieved a call the next day stating in was fixed. Overall great experience, professional and they know what they are doing. Thanks again Dave!

Ti
Review №92

Very friendly and knowledgeable. They are helpful as well!

An
Review №93

This place is a joke, waited 6 plus hours to have the glass replaced on my phone. Went in to pick the phone up, glass was not even securley attached. There was like an 1/8 inch of play in the glass from the phone yo the glass. Said something about it to the guy that fixed and was told if I dont like it he can put the old cracked glass back on and charge me only $40 dollars. At that point I waisted enough of my time and just paid the full price. Then to top it off this is some cheap knock off glass they replace on your as when I got home I lightly brushed the rubber handle bar on my snowmobile with my phone in my pocket and the glass shattered. It should of been a red flag when the kids or at least they act like kids running the place that day were laughing about a guy coming to get his glass replaced three times in the same week. Avoid this place at all costs unless you enjoy throwing money away.

Ci
Review №94

I’ve had a great experience every time I’ve used Pitstop.

Ch
Review №95

Very helpful when I needed a repair on my computer. They will also recycle old computers after removing all personal data.

Ra
Review №96

Helpful, efficient staff, very affordable prices, but limited selection of Apple items.

Jo
Review №97

Really knowledgeable and courteous. Def recommend!

Da
Review №98

Great place to bring your mobile devices and your computers for both getting repaired and if you want to sell them for a fair price. They also fix phones at a reasonable rate which is hard to find and they will do it quickly. The staff and owners are great fair and fun people that take the time to get to know you and will remember you which makes it a lot better than any alternative because it is a locally ownered business and onwed by people that actually care.

Da
Review №99

Very nice and helpful and reasonably priced

Ja
Review №100

These guys are the best. This is the second time I have had them help me. I highly recommend them. Thank you Ryan.

Information
6 Photos
100 Comments
4.7 Rating
  • Address:2950 White Bear Ave #6, Maplewood, MN 55109, United States
  • Site:http://devicepitstop.com/maplewood
  • Phone:+1 651-493-7443
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
Working hours
  • Monday:12–5PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–6PM
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