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360 wireless phone repair
3327 N Eagle Rd #190, Meridian, ID 83646, United States
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360 wireless phone repair
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Br
Review №1

Fixed my camera but didnt clean the lenses and scratched the paint around the bezel. Also scratched the brand new screen protector. Will not be going there again.

An
Review №2

I had an Iphone 7 I needed a screen replaced on, screen protector replaced on my iphone XS Max, and I had a speaker that wasnt working properly on my iphone XS Max. Jeremy was confident he could repair everything, and he did! It only took 30 min for everything to be repaired, and it was a phenomenal value! I was referred there by the Verizon store, and I will be returning with any future cell phone repair needs. I watched the interaction Jeremy had with each customer that came in the store, and he was very professional and honest. He told people the best value in each situation, and didnt try to sell anything that wasnt necessary. I will be referring family and friends there for sure.

Gr
Review №3

My iPhone SE screen got completely destroyed, I took it down here and an hour later my phone was as good as new. Only cost $106. Will definitely return and would recommend to anyone.

Me
Review №4

The two representatives of your company who helped me fix my phone were both very kind, helpful, and professional. They fixed within a timely manner and I was off doing my business and the price was reasonable. They come highly recommended. Thank you for what you did very much appreciated. 😊

Ca
Review №5

Helped us alot. Very friendly and nice. Would definitely recommend it for phone help and repairs.

Sy
Review №6

I’ve only ever had great experiences with these guys! Chase replaced my MacBook Pro screen recently and throughout the process he was reliable, informative, and compassionate! He did a great detailed job! The female associate was also very kind, friendly and helpful when I was asking questions! You won’t be disappointed! 360 wireless is the best!

Li
Review №7

My charger broke off in my I pad and they were able to get the piece out in minutes! Very professional and great service. HIGHLY recommend!!

Ch
Review №8

Wireless 360 repaired both of our Samsung tablets while the other repair shops we contacted said we needed to buy a devises. Not only did they fix both of them quickly, almost same day, they were professional and informative. Their price was extremely fair as well. We highly recommend this business and will return for all future needs.

Li
Review №9

LAURA is amazing!! I had an issue with my phone and she promptly fixed it. She is so professional, what exceptional customer service.

sa
Review №10

Laura was amazing! She worked her magic and had my phone fixed within 5 minutes. Thank you ~

Pe
Review №11

Thank You! Great Job!Need Your phone repaired, this is the place.This Guys are really professional and prompt.Thanks Again!

Da
Review №12

Laura was very sweet and friendly. She helped with my sale and questions about my new phone. If you want to sale your old phone or just want great customer service for your electronics shes your girl!!

Ja
Review №13

My husbands phone wasnt charging and they were able to fix it in 5 minutes, free of charge! Awesome customer service and we will definitely be coming here again for our phone needs. Thanks guys!

Ju
Review №14

Zach is a gem. Very patient with me

Br
Review №15

The Meridian store has a friendly, helpful and knowledgeable team. An example of professionalism. I will be back and recommend their store.

Je
Review №16

We have always had fantastic service here!! Thank you for always being so helpful!! Today I would like to thank Charlie and Chase! They were very helpful and fast!! Thank you again for your friendly service. 🌸👍🏼

je
Review №17

I have used this store to replace many many phones and have always loved the service provided until today..... I was guaranteed a free screen repair and due to Covid was not able to get my screen repaired. Now we are past the year mark and was advised that I am burnt. So much for supporting small businesses. As for me and my family we will never purchase from this company.

ad
Review №18

Laura was very nice and responsive when it came to fixing my phone. Great service!

ty
Review №19

Charlie was awesome he helped us restore. Some lost pictures that were so valuable. Will always come back to 360 from my repairs

J.
Review №20

Laura was awesome! Figured out what was wrong with my phone while I stood at counter! Come here for kindest most professional service! I’ll be back!

Am
Review №21

I had a amazing experience at 370 wireless. I started off just getting my iPhone screen replaced. Good prices and wonderful staff. Zach helped me figure out some other things on my phone I just didn’t know how to do. I saw the sold used phones there as well so next time I came and bought my teenage daughter a new phone and it works perfectly.Months later our PlayStations hdmi port went out and I decided why not give them a call see if they can fix it. Not only did they fix it they had it fixed that same day. I recommend this place for any cell phone or electronics repair and if you need a used phone they have you covered as well. Thank you so much for all your help guys especially Zach.

Ty
Review №22

Great place got my iphone up and working in less than 30 minutes would highly recommend

Kr
Review №23

I can see why they have such a high rating. They treated my adult daughter well. Then my boyfriend. I broke my screen this morning so I went there to get the screen and battery replaced. My experience couldn’t have been better! Good people

Ly
Review №24

This business exceeds all expectations. The staff are extremely knowledgeable and courteous. If you have any issues with phone or computer, laptop go there and do business. They really care and they are inexpensive compared to other companies and get the job fixed .Respectfully,Lynda

Da
Review №25

Jeremy was the sales associate that helped me and he was AWESOME!! He gave me THE BEST deal! I was so grateful for his kindness and the time he spent in helping me find what I needed. I would absolutely recommend 360 wireless to anyone for their cell phone needs!! They are knowledgeable, honest, affordable, and very kind.

Ah
Review №26

Wonderful customer service fixed my issue in 30 minutes free of charge with great quality. Overall a great experience with womderful staff.

An
Review №27

Wish my experience was just as jolly as the other people. But it wasnt. I called first to make sure they can fix my screen. They said, yes no problem. Its going to be $80. Before I make the trip I call ONE MORE TIME to verify that my phone being a select model, the screen could be indeed replaced. It was replaced once at a different location without any issues but it is a special order. So I call AGAIN to verify that. Sure, no problem he said, we can order it. So I drive all the way there, I wait in line and then the guy on the phone takes my phone and says, its going to be $100. Uhmm, you said twice $80 and now its $100? But thats not the biggest problem. He calls his buddy and he then decides he cant guarantee that the replacement will work afterall and hes sure that most likely the screen wont work anymore. By then I got pretty frustrated with this level of miscommunication and lack of customer service. I will never come here again. Extremely disappointed especially since the other people seem to have had a good experience overall.

Sh
Review №28

The lady at this store is awesome and fixed my problem in under 5 minutes. She saved me from buying a new phone. I would recommend her to any one!

ga
Review №29

Low quality parts and sub par repairs

Ma
Review №30

Chase was really nice and communicated well with me about what the repair was and what it costed. Fixed my phone quickly, super happy with my experience!

Ki
Review №31

Great at helping me trouble shoot my phone always friendly

Fr
Review №32

Charlie and chase knew exactly what was wrong with my phone and fixed it quickly highly recommended definitely bring my phone back if I have any problems in the future

da
Review №33

Javier did a fantastic job downloading my information on my new phone! Very knowledgeable and excellent social skills!

Mi
Review №34

Best rates in the valley, fast repair, great customer service. Wouldnt go anywhere else to get a repair.

Pa
Review №35

Great people and very thoughtful. did a repair and it was perfect. Cant say enough good things about this store and its people.

El
Review №36

Bought a phone here for an outstanding price, great customer service. About a year later the phone needed a charging fix and they got it done in all of about 30 seconds. Highly recommend!

Da
Review №37

360 wireless was great to work with. Very knowledgeable!!

Ch
Review №38

Really good work, excellent prices and customer service! was referred here by my mom and I will continue to keep coming back here for all my phone needs!!!

Li
Review №39

This place is the best. Zach is a miracle worker. He had my phone up and running in about 20 minutes. I would recommend 360 wireless Meridian to anyone that needs phone help. Ask for Zach!

Se
Review №40

They were pretty quick and very friendly. Fixed my pixel 3 xl for 212. Far cheaper than most other places quoted. They did forget to take the tape off of the front camera when returning it to me, but all it took was one call and about 30 minutes for a resolution. Ill use them again if anything ever happens. Heres to hoping it was the only time Ill have to use them!

Ch
Review №41

My family will not go anywhere else! They are always friendly, and take great care of us. My favorite part about them is they NEVER nickel and dime you to death. If its an easy, less than 5 minute fix, I have not been charged, and thats happened more than twice now. Its refreshing to see and do business with this company! Keep up the good work and we will see you all soon!

Ni
Review №42

My husband & I cant say enough. Tony at the Eagle Rd. location has helped get us out of a jam a few times. We have teenagers and didnt want to buy them brand new cell phones that could be lost, stolen or break so we checked out 360 wireless. Over the past year we have bought 3 iPhones, replaced several broken screens & batteries. Tony went the extra mile to make sure we could get nice refurbished phones for our twins 13th birthday. He outfit them with screen protectors, cases and even found iPhone boxes in the back room so they looked legit. Their price compared to others in the area is significantly cheaper. Tony was friendly, knowledgeable & had a fast turn around. We received similar service down at the Boise Town Mall when we stopped in for a few things. These guys have saved us a TON of money!

Na
Review №43

I had a big problem with my phone. The screen went completely black but I could feel that the phone was still working. I took it to the Verizon store but the only help that the associate would give me was to pay off that phone and purchase another. After I told her that was unacceptable she said I could take it to 360 repair. The associate at 360 that I talked to was very knowledgeable and very helpful. Not only did he repair the phone but he offered me tips as to how to avoid that happening again. Next time I or my family need anything regarding the phone we will go to 360.PS He did not charge me.

Ia
Review №44

I would not recommend 360 wireless to anyone. My wife and I went into their Meridian store and found a phone we wanted to purchase. It was priced at $250 and the girl working said she could do $230. My wife was ready to buy the phone then and there however, it was suggested we run across the street to the sprint store to get a sim card to verify it would work with the sprint service since it was an unlocked phone and we were told sometimes, sprint can be finicky with unlocked phones. The girl stated she would not be there when we got back as she was getting off in 5 minutes but her coworker would hold the phone and take care of us as soon as we got back.We went across the street to the sprint store to get a sim card and the sprint store requested the IMEI number to activate the sim so we could take it back to try it. I called back over to 360 wireless to get the IMEI number and the gentleman on the phone asked what price we had been quoted. I told him the sticker said $250 and the girl said she could do $230. He proceeded to tell me that the sticker price was wrong and if we still wanted it, it would be around $360. I stated to him that if we had bought it when we were there 5 minutes before, we could have gotten it for the $230 but we left on their recommendation to get a sim. He basically said, tough luck, it was priced wrong so its $360.I questioned how the incorrect price was our fault and that again, had we not left on their recommendation to get a sim card first, we would have bought the phone right then. I basically again was told sorry, not his problem.I will not do business with 360 wireless at any point in the future. If there was a mistake on the price, when the girl looked it up on the computer, how was she able to give an even lower price without realizing it was already too low. There was no offer to meet part way on their mistake. There was no offer of any kind to honor or even partially honor what we were quoted and ready to pay. We basically were told to kick rocks.Hopefully this helps someone in the future from what almost feels like a shady business practice of sending away a customer only to raise the price hoping they still come back.Edited in response to the owners reply:There was no offer for any other phones and no offer to resolve the situation. I was basically told sorry but good luck. As a fellow business owner, yes, mistakes are made, but if I provided an inaccurate quote to a client and realized after agreeing to that service price, guess what, as the owner of the business, my mistake is just that, my mistake, not my clients. I would eat my mistake to provide for my client what I offered and agreed to with them. Its part of the cost of doing business.To top it off, the employee that I spoke to on the phone who said the price was misquoted then has the nerve to go to my business page this evening and leave a FALSE negative review of my business when I have never provided services for them. This shows the type of employees and business attitude they have. They have since deleted this review however screen shots showing the review and the employees profile have been saved. As they contain personal information about the employee, I am not posting them for public view however, they are available should the need arise.

Br
Review №45

Great friendly service. Fit us right in late in the evening to get my sons phone fixed.

Jo
Review №46

I took my iPhone 6 SE to this shop because it wasnt charging properly. The techs at the Apple Store had cleaned it but it still wasnt working. The guy at 360 Wireless worked on it for about 5 minutes and it has been working perfectly ever since. They were quick, courteous, and very helpful. I would highly recommend their store.

Je
Review №47

Friendly staff, quick work, fair pricing, job well done.

Ni
Review №48

Quick, convenient and a great staff. Always has the accessories we need for our phones.

Ro
Review №49

Great service, reasonable prices!

Br
Review №50

Took them about an hour to fix my lcd and screen for my iPhone 7 and it works just like new. Costs way less than most shops and the guy at the register was very friendly. Thank you guys again. Very happy customer :)

Ka
Review №51

I had a great experience at this store. I came in with a possible battery problem just asking them to look at it and they ended up giving me a complementary brand new battery for my phone. They are such nice people. I always get my phone fixed there because they are the most affordable in the valley and they really care about the customers!!!

L
Review №52

This place is my choice of where to go to buy phones and where to get them fixed. 360 wireless is always helpful, timely and knowledgeable. There are places closer to where i live but they are not my first choice. Thanks 360!

De
Review №53

Tony was a great help he provided excellent customer service and got us back our device in a timely manner.

De
Review №54

Laura was very helpful and took care of our needs quickly and professionally

Am
Review №55

I had the best experience with Tony fixing my phone. He really cares about his customers and is very friendly. If you need your phone fixed, i recommend going to this location. Best price in town. If i have any problems with my phone, ill definitely go back here.

Je
Review №56

Love this place!! Come here for great service and great products!!

Ti
Review №57

Always there when I need them. Same day service. Never had a bad experience.always feel welcome everytime I go there. I would highly recommend them for any of your phone service needs

Br
Review №58

They saved over 2000 pictures from my broken phone! Charlie and Chase are amazing!

To
Review №59

Quality and friendly service! Tony really helped me out with my iPhone and very reasonably priced!

Tr
Review №60

I went to 360 wireless in meridian and the guy Tony was fabulous! Not only did he help me with my phone but he also makes conversation. Amazing customer service! Thank you Tony!

Ti
Review №61

I had a Lenovo laptop with a shattered screen. I took it into 360 and they were able to get the part and fix it within 3 days! I’d highly recommend they got me back on my feet quickly at a reasonable price

pe
Review №62

***As an update I took my phone in again yesterday. They were super helpful and it appears that the problem is fixed. They also refunded my money. I am still annoyed I had to go back so many times, but I am grateful that they cared and kept working until they fixed the problem.I took my phone in to replace a cracked screen. After spending $100 to fix it, I cannot talk on the phone without my phone trying to randomly call, text or email people. I can only have an uninterrupted conversation with someone if my phone is on speaker, which is not my style. It is completely aggravating! I have taken it back 2 more times to have them fix the problem and it still isn’t fixed. Each trip to the store takes 2-3 hours out of my day. So far I have 9 hours and $100 invested in fixing my phone and it’s worse than it was to begin with.

Br
Review №63

What a great experience, Ive bought a couple of phones from 360 Wireless at a fraction of the cost of new ones from the name brand stores. Their service after the sale is above and beyond. Tylers commitment to the best customer service was evident when he wouldnt except anything for a minor repair that was caused by something I had done. We are customers for life. Thanks Tyler

NO
Review №64

Very friendly. Tony was very fast and effective. Would recommend.

E.
Review №65

Nice place with friendly, helpful staff. Isaac was super helpful!! He was able to get my phone back to functioning 100% again. Definitely recommend coming here 😁 much easier and more personable than some bigger name like Best Buy or Verizon.

Ph
Review №66

I love that, after you purchase your first cell phone tempered glass screen protector, any replacement protector only costs 5 bucks! Just got a replacement for my Google Pixel2 XL, in fact. A sweet deal that helps keep your phone looking good. 😁

Je
Review №67

Tony is an absolutely wonderful person to deal with! Great salesman and a great personality. Definitely recommend this place if youre looking for a phone or repair.

De
Review №68

Very excellent service for over 5 years. I recommend other’s to use

Fe
Review №69

I just came in 15 minutes ago looking for prices for a new phone and comparing stores when I was greeted with Tom. Right away I was shown my choices, so Im glad I feel comfortable returning back when I get paid this Friday and making my purchase. Dustin was also there with his friendly feedback and I appreciate the trust worthy vibes that I got here today because there are several other sketchy locations that cell phones that dont give off a comfortable vibe when buying from there so I appreciate that guys. Ill be back in a few days!

Da
Review №70

For all your cell phone repairs see Tony at 360 wireless, hes the man! Dont go to Verizon. I have used Tony 4 times so far and hes awesome.

Jo
Review №71

My man Tony at 360 wireless was very helpful and tutorial at fixing my phone top knoch employee you have

Ta
Review №72

Went in to have liquid glass applied to my phone screen. Had I known it was so easy to apply, I would have ordered the product online and done it myself.

An
Review №73

Best cell phone store hands down. Big selection and great prices. I didnt want to have a 30 a month that charge to get my phone from corporate so I came here to get the same phone for half the price. Also got all my accessories I needed for way cheaper then had I gone to corporate. I will always go here.

al
Review №74

360 wireless in meridian Idaho did a great job fixing my phone speaker! They have fixed other things for me before and I would highly recommend them!

Ma
Review №75

Tony was great! We came from Verizon to get the adhesive from a screen protector off the phone screen and Verizon was no help. We came in and Tony was super friendly and got it off and we had tried everything! Thank you!

Br
Review №76

Amazing experience, Tony had my aux. And charger port changed out in about 25minutes. He was very nice, professional, and took very good care of my phone. THANKS!!!!!!

Ja
Review №77

These guys are AMAZING! I purchased my wife a new phone upgrade for about a 65% savings over what AT&T said was possible. Thanks guys. I strongly recommend 360 Wireless.

Le
Review №78

I have used many phone retailers in the past with poor customer service, and expectations were low when entering the store. Much to my surprise, the staff were very friendly, knowledgable, and happy to spend as much time with me as needed to find what worked for me. The store layout is very simple but efficient. I have only ever had a problem with one phone from these stores, and the second it was found staff immediately offered to replace with new parts right then and there, and did so quickly. I am happy with the service and have bought/upgraded 3 phones in the last 2 years. This retailer is not as big as big box retailers, but much better quality and service. Best kept local secret!

B
Review №79

Cracked screen. Waited about 35mins. iPhone looks like I never dropped it. Lol. They did a great job.

sk
Review №80

I went in to get a new screen protector cause I got one put on by family crooked. They were super nice and just peeled it off and realigned it for free! I am definitely going back there when I need a new one!

Bo
Review №81

I had super glue on my camera lens and I thought it was scrapped wireless 360 cleaned it up brand new. I was so impressed :) thank you I will be back

Am
Review №82

Wireless 360 has always taken care of our family! They do an amazing job helping us find a good deal that works for us! Wouldn’t go anywhere else! Thanks to all of you!!!

Ol
Review №83

Great service and friendly staff! :)

Lu
Review №84

I just wanted to give a huge shout out to Dustin and Tom. I came in to the store on Mothers Day weekend because my Galaxy S8 needed to get a new screen protector and right away both were working on getting me set up with the liquid glass protector which I didnt even know existed. They taught me more about it and took about 10 minutes but mostly because the liquid had to dry. I recommend this location to anybody needing help with their phones and phone problems!

Wi
Review №85

A+ Service and 30min Repair time on my phone. All that on a Saturday past 6pm. That’s incredible.Issac took care of my phone at the Eagle location, and took care of me like I was a VIP.Prices beat everyone else in town, I even checked craigslist. Feeling very very satisfied. 👌👌👌

Ma
Review №86

Tony gave me a great deal I got great costumer service great experience

Mi
Review №87

Went to 360 Wireless on the recommendation of friend who was helped by them. I had a problem with my phone which they solved quickly, efficiently, and without making me feel ignorant (which I am!). They were very gracious in sharing their expertise and time. I would recommend them highly.

Ly
Review №88

Outstanding! I went here because of the high reviews and this place was on point. My husband has a Galaxy Note 4 that we thought the charge port was bad..the gentleman looked at the phone for literally a second and knew what the problem was...pocket lint. Who knew? Thank you so much. Definitely go they are great! !

tu
Review №89

I brought my phone to have it fixed for a screen repair showed it to the gal at the front desk they of course didnt have it in stock so they ordered it I came in to have it fixed once it was in after I waited 6 business days after I was told 3 to 5 business days brought my phone in left it for them for over an hour went back in to find out that they had ordered the wrong part no offer to make it up in any way no overnight shipping nothing all they said was oh another 3 to 5 business days. thats customer service for you if you screw up you make it right by the customer you dont just shrug your shoulders and be like well were sorry thats not how customer service works if its not in in the three days the guy told me it would take Im getting a full refund

Ju
Review №90

I found out about 360 Wireless by accident. I have been completely frustrated with the bureaucracy at Sprint; leaving this carrier continues to be nightmarish. Tony at 360 Wireless’ Eagle location managed to not only talk me off the ledge, he also was able to offer me a very fair price for my Sprint locked Samsung s8. By all means, find Tony at 360 Wireless for all you cell phone needs!!!!

Br
Review №91

I went there in May to get my screen fixed and they did and it was great but my camera was foggy, I went back in today and I told them the problem and fixed the camera and they had said that would charge me if there was moisture, when I went to pick my phone up they said there was moisture but they didn’t charge me instead they asked me if I’d leave a review and this is what I’m doing, thank you guys so much love your guy’s services.

ma
Review №92

Awesome service! Super fast! Will definitely be back next time I have another issue with my phone.

Ry
Review №93

Needed to have a Sim card cut to work in a new phone, so I called and told them my issue. They told me to bring it in and they could do it for free. When I brought it in they were very nice and got my card cut in a couple of minutes and it works perfectly. I will definately be going back if I need any kind of repair.

Sa
Review №94

Stopped in having trouble charging my iPhone they checked it out and cleaned the charging port and its working great. Did not charge me. Super nice people.Highly recommend!

Ro
Review №95

Thr technician, Tony S, went above and beyond to fix my wifes damaged iPhone near the end of his shift. The phone works well, and the cost of the repair was reasonable. I would recommend the repair service, and him especially.

Ma
Review №96

Tony at this location was super helpful on getting my screen replaced and they got it done in a little over an hour. I will go back next time Im in need

Ti
Review №97

Bought a phone through Dustin, and the nice lady at the store that helped me was very nice. I felt very secure and confident with purchasing a used phone from here as they have a 90 day guarantee! Thank you again for your help!

Mo
Review №98

I had a phone that I thought was destroyed beyond repair. I went in to buy a new phone and the guy at the counter asked to see my smashed phone. he told me he could fix it. 30 minutes later my phone looked brand new and it was under $100! These guys are awesome.

El
Review №99

The team at 360 wireless are awesome they fixed my text messaging issue with a recent update that Samsung did. I recommend this place to anyone having issues with their phones. Kind and knowledgeable. I also tried Tmobile tech support and they were no help..Go see these people they know there stuff..Thanks 360 wireless.

Ja
Review №100

Meridian Store. Worked with Charlie. Great service!! Really helped us out! 🤗

Information
12 Photos
100 Comments
4.7 Rating
  • Address:3327 N Eagle Rd #190, Meridian, ID 83646, United States
  • Site:http://360-wireless.com/
  • Phone:+1 208-908-9956
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Electronics repair shop
  • Phone repair service
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
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