I purchased a phone one day, that night it would not work. I called ATT support and they told me to go in the store and request a new phone. I went in the store 3 times, they were not very nice and told me I would have to see a manger to get another phone!I LOOKED AT THE PAPER WORK NO WHERE IN THERE DOES IT SAY I HAVE TO SEE A MANGER! I called ATT and she said this is unheard of, they are supposed to replace the phone within 14 days no matter what! JADYN was one of the girls we talked to and she was very hateful and did not want to help. GO to WEATHERFORD if you want help! THIS STORE NEEDS TO HAVE NEW OWNERS.