Professional and pleasant staff. I appreciated the exceptional service I received all around. LOVE the eyeglasses (form & function) they helped me select.

I recently went to Southwest Eye Care in Minnetonka for my annual tune-up. Dr. Chris Freed and the warm and professional staff made me feel comfortable and safe during these trying times. Dr. Freed gave me a thorough exam and discussed current and future eye health. I ordered new glasses and frames and also had the lenses updated in my prescription sunglasses. I have totally relied on the recommendations of the staff when choosing frames, as I am lacking in any fashion sense. I always receive rave reviews from friends and family on my excellent choices. Thisll be our little secret, SWEC, okay?

Excellent staff. Customer service is great, doctors and staff really listen to your questions and/or concerns and provide detailed answers.

Dr Chad Dockter is awesome! I can see again… WooHoo! So grateful 😊 His assistant is so nice and Kimberly is lovely, too. I’ll refer my family to you. Thank you all, Lynn M

Last year, actual care of wifes eyes was very good. Scheduling and communcation with them was a real challenge

Worest experience ever!!! This clinic uses excuses and lies to make customers pay more money.I made an appointment for eye exams, which costs about $127. They required to make a payment before doing exams, so I paid in advance. Then I met with a doctor. He said I have dry eyes so he couldn’t do eye exams for me that day. He moved my eye exams to one week later and the front desk staff told me they could keep my today’s payment and move it to next time. So I agreed. However, when I went there today, they told me I still need to pay another $127 for last time’s office visit. What?? I made an appointment for eye exams yet they automatically changed my eye exam appointment to a office visit. In this way, they could charge twice. That’s ridiculous! The most interesting thing is: I asked, “I still have dry eyes today and I always have dry eyes, so you mean I can do eye exams today?” They said Yes. Wow... then why Doctor didn’t let me do eye exams last time? Just an excuse to let customers pay more money.

I love going to Southwest Eye Care! Everyone feels like the genuinely care. Dr. Chris Freed made me feel seen (no pun intended) and known in his suggestions for me. I always walk out smiling and laughing!

I came here because my eyes were red and they prescribed me drops.. they told me to come back the next week to see if it’s working. It worked, but I still laugh at these “follow up” visits. Because doctors literally will do anything for money. So I paid 37 dollars to come all the way over there, in a pandemic and say “look my eyes are not red anymore.” Scammers. Thanks for the prescription. Never coming back again though.

I did have a problem with a prescription expiration. Dr. Freed called me personally and resolved the issue.

Outstanding experience.I have many genetic eye disorders, and I’m sensitive about the quality of eye care. Assistant Becky was so welcoming and conversational, Dr. Skonseng was real, concise, and thorough, and optician Tammy helped me find the perfect on trend frames to suit my lifestyle. Who could ask for ahything better. New patient for life.

With a history of dry eyes and convergence insufficiency, Im a challenging patient when it comes to filling a glasses prescription. The staff at Southwest has been extremely accommodating through the entire process, and has stood by its warranty promise with exchanges. I recommend this clinic without reservation.

I started seeing Dr. Freed (both Amy and Chris) when they also operated in another clinic. I sent my son here when he had a work accident, my daughter and I get our annual exams here. We love the clinic.

Great Team to work with!! Flexible appointments, good selection of eye wear, and great customer service!

Great service! Staff was friendly and knowledgeable. Dr. Chris Freed did an excellent job addressing my questions - helping me make an informed decision to care for my eyes. Highly recommend visiting these folks if you need your eyes checked out!

My first visit and it couldnt have gone better. Dr. Freed and the rest of the staff were awesome. Have no plans on going anywhere else for my eye exams in the future!

If i could give 0 i would. Shady business people. Lies about insurance coverage.

Great place, friendly atmosphere. Very kind and accommodating staff.

In and out in less than an hour and the staff was welcoming and professional. Looking forward to next visit!

Staff was really lovely eye appointment was over in less than an hour

Great experience with my daughter. The Dr. was very engaging.

Address is incorrectly listed on Google. Correct address is 13560, not 13550.

Exceptional service!