I mistakenly arrived the day before my scheduled appointment and the staff still took care of my vehicle inspection, and were very understanding.

Top Notch. My battery died and my car cried motionless in the driveway. I called them around 4:00 PM, explained my predicament, and they said theyd send someone to my home straightaway. I was able accept the contract and also pay using my smart phone, and it was a breeze to use. I thought I would have to wait until morning, but they surprised me by telling me theyd bring my car back to my house after hours. Good communication, no upsells, courteous service. Very professional.

I originally went in for an inspection but my car was acting strange. (my dash sensors are out of whack). Obviously, they couldnt pass my inspection cause of that so they started charging me left and right for parts and labor for what they said could be the issue. After they replaced one part and charged me for it and it didnt solve the problem then they figured it was another thing and charged me... the issue was /is still not fixed. After about 2 months of constantly going back and being without a car for days, $3,000 and traffic violation later (for my expired registration).... its still not fixed. The time before last, they still couldnt figure out why I was getting the sensors but that it was working fine.... Only they still couldnt couldnt pass my inspection cause of the lights. The time before that, they told me that from now on, whatever they fix is on them since they couldnt figure it out. Thats all great and all except for now I dont think they arent doing much of anything. I took my car back again like they asked on Wednesday (I needed my car by Friday since they are closed for the weekend). I had to call THEM Friday before closing to ask about my car since I never got a call from them about what their plan was going to be or what theyve tried to do even though they had my car for 2 full days. And guess what?! My car is STILL in the exact same condition. (honestly seemed like my car was not even touched the whole time it was there this last time) I STILL have not been able to get my inspection done (even tho my car is apparently running just fine minus the whacked out sensors), the sensors are STILL on and they had the nerve to tell me YET AGAIN to drop it off next week. I have a job, the people in my household have jobs..... I cant rely on others to get to work and back home and to run errands. So now Im having to just keep driving my car with an expired registration hoping I do not get pulled over AGAIN cause I cant keep being without a car since they cannot just be honest with me and tell me that they have no clue whats going on and therefore will not pass my inspection. I could go to another mechanic but seeing as how Ive already spent thousands with them and I was promised theyd figure it out for free since Ive already spent so much to no avail... Its a little hard to up and try again from scratch somewhere else.Im very VERY unhappy. Id give it 0 stars if that was an option.

I can not say enough about how amazing and honest Christian Brothers is. Within 2 months I had to bring my car to them twice. The first time was for breaks and the second time was check engine light. Since they weren’t finished with my breaks in time for me to pick up my son from school they took me to pick my son and actually sat in the pick up line with me.The second time my check engine light came on and I found out I had bad gas in my car and they were honest and didn’t try and get extra money just because. I would recommend them to anyone. They are affordable and most importantly honest. I can not thank them enough and I would never let anyone else touch my car:

Great service and very good at helping me with an issue I had with a Kansas shop of a Discount Tire damage to my wheel lugs. Recommend to everyone.

Just had an oil change. Very friendly staff that offered a soda or water while I waited. The waiting area is very nice.

This place and all its staff Ive encountered makes you feel like youre the most important client they have. Nice to have them on my side.

5.8.2021 Edit: Changed from 5 stars to 1 star. I am a repeat customer to this business. I recently brought my truck in because the gas tank was not filling properly (fuel pump shutting off every 5-10 seconds at the gas station). This was diagnosed as an EVAP issue. The part was replaced and $820 later, I was on my merry way. 6 miles from the shop, the check engine light came on and Im still having the same issue. I couldnt bring it back due to an city to city move, so I had to just gamble and hope for the best. In addition, a little over a year ago, I paid them over $1800 to completely replace my A/C system. On my way from Houston to San Antonio yesterday, the A/C completely shut down and would not turn back on again. I could understand if maybe 4-5 years had passed and there was an issue, but due to Covid, Ive only put around 200-250 miles on that truck since that repair. Its not like its realistic for me to try to bring it back to Houston, so I will try to bring it to a Christian Brothers here in San Antonio and pray they can pull up a record of the repairs and do something about it. Either way, this branch lost my business, as well as the people I left behind in the Sugar Land/Missouri City area.

Keep promised schedule. Well managed. Nice facility. Price is right.

Great place!They are pricey but friendly.

Such a caring and trustworthy team at Christian Brothers. I am forever grateful of their services. I was taking care of and was treated like family. Keep up the awesome customer service and honest auto repairs!

Awesome customer service! Continuous updates regarding your car and services provided! Courtesy rides to and from my destination! The entire staff was a blessing!

Very friendly and helpful on phone when referring me over the phone to correct location for assistance and more info.

Christian Brothers offered an easy way for me to get my tire rotation and oil/filter change while not having to lose time off from work or bother a family member. They picked up my car from work and delivered it. They were very nice when I had made a call the day before unsure where to pick up my car due to being in the hospital from a fall I had.

Always professional and polite.

Great service and friendly knowledgeable staff.

They were professional and they did the work in a very timely manner starting with ordering a part to completing the work the same morning that the part arrived.

They were knowledgable, expedient and caring. They answered all my questions in plain English, not mechanic-speak. They went out of their way to find a discontinued part. They also gave me an honest second opinion that saved me a lot of money!

I was having an upside down kind of day full of crazy experiences and my last task of the day was an oil change. I stopped by Christian Bros and they made my whole day better. Great service fast friendly caring people. Also Fernando is the nicest and he has cool hair. Thank you sooo much Christian Bros for making my day.

The service provider was very courteous and delivered all repairs as promised on the quote. Even gave me a complimentary light bulb that I appreciate very much.

Great service! Pricey.

The absolute best customer service I have experienced in the automobile repair industry in 20 yrs. I love how they explain the repairs thoroughly, as well as showing pictures of what needed to be repaired. Thank you and God bless

They were able to give complete diagnosis and estimate almost to the penny. I got a warranty and in house financing. I recommend all my family to use this company.

Everyone is polite and considerate. The work was done in a timely fashion for a great price. The waiting area is pleasant. Christian Brothers has never let us down.

Honesty. Im willing to pay a little extra to know that its done right and that Im not being taken advantage of. Dave and Nathan have always been upfront and straight forward with us. Its what keeps us coming back. Well, that and the quality of work of course.

Christian Brothers installed a new alternator, battery and tire for my vehicle. Service with this company from beginning to end was Great! Customer service was top notch.

I was greeted as soon as I arrived for my appt.The lobby was very pleasing and comfortable. Service great and in timely manner. People very courteous.

I had a awesome experience. It started with car trouble and I was stranded. Luckily I was able to pull into the driveway of Christian Brothers. It was clear to me on the services that were provided and what to expect before I consented to anything. I was kept informed of the entire process. My car was ready in under 24 hours! Best service and customer service I’ve experienced in a long time.

One person at check out and long lines

Staffs there are professional and efficient. Highly recommend this place.

If I could give more stars I would. During a time like this, Im so grateful for the measures Christian Brothers Automotive took to ensure cleanliness and safety not just for themselves but for their customers. They wore masks and gloves during interactions with me and also wiped my car down once they were done with my oil change. Thank you!

In world where overcharging and taking advantage of consumers is the order of the day, it is refreshing to step into a business where they live their motto, Serve your neighbor. It was an exasperating day at another auto repair business yesterday.. They had fleeced us for an oil change and wanted to change our light bulb in the headlight for $50.00. We are leaving on a vacation and needed it done, but $50.00 was ridiculous. Its a little tricky to change it and is better done in a shop on a lift. So we pondered who to call as we are new to the area. We remember seeing Christian Brothers in our travels around the city. We called. Explained our light bulb problem. They told us to come right over. They fixed it quickly and sent us on our way with an amazing price-$0. I wish I could express more fully, my gratitude for these kind people. We will be taking all of our automotive repairs, oil changes and such with our two cars, from now on to this business.. Thank you to everyone at Christian Brothers for welcoming us into this great community with your kind hearts and serving hands. We will be sure to pay forward your kindnesses. Feeling Blessed.

Everyone is polite and considerate. The work was done in a timely fashion for a great price. The waiting area is pleasant. Christian Brothers has never let us down.

Very professional company. Everything was done in a timely manner.

Good service. Nice and friendly people.Thank you

This place was super clean and had great service.

They were extremely courteous and professional. We were given a status update periodically through the day, not to mention, the quick turnaround.

Prepare to be pleasantly surprised! Christian Brothers Automotive are professional, honest, excellent automotive repair shop.

They are always good

The office is very clean. The sales is very polite and the service is excellent and quick.

I’ve got to admit that waiting two hours to be picked up left a bad feeling about the “experience.” I know it is an extra to have a courtesy car but it would have been a courtesy to let me know what was happening. I could have found people to have taken me the 12 minutes to the shop.Three weeks later: I read the response that someone would contact me but that hasnt happened. Good automotive service but it seems you are not following through on the customer service promise. Maybe just promise less and keep expectations low.

I absolutely love this place. My dealer quoted my new brakes and rotors at a little over $2700 and I saved over $900 by coming here. Along with that, I came in for tire rotation, state inspection and an alignment and got me out of the shop within two hours as promised. They are definitely a lower cost shop, along will sticking to their promise. I recommend CBA to most of my friends.

10+ years and 5 different cars worked on by Christian Brothers and I am a very satisfied customer. Auto mechanic shops are notorious for marking up repair costs and adding unnecessary needed repairs. Yet time after time I have been impressed with Christian Brothers honesty, straightforwardness, and fairness in pricing and customer service; especially as far as mandatory versus recommended repairs. They have saved me literally thousands of dollars by letting me know when my vehicle was at a stage that it would be more cost-effective to sell it then pour money into repairing it - even though that would be the most profitable route for them. Hats off to a great team a Christian Brothers.

Replace under carriage.

What a great group of people! I have taken my vehicle many places for basic service and Christian Brothers Automotive beats them hands down. I appreciate being treated special and they do that whenever I go. They explain the service being provided and required. As a woman, it is easy for some repair shops to take advantage of you. I did not feel that way when I picked up my vehicle. They were honest and fair. I recommend them friends and family for basic and extended service. I have been to several locations and have been treated great at every stop!

Christian Brothers is professional, friendly, and efficient. I have used them before and will definitely use them again for my entire family. If your looking for a mechanic I highly recommended Christian Brothers in Missouri City.

Great service, great prices, great people. I wouldnt take my car anywhere else in the area. Simply the best!!

Great service... and in a timely manner.

As usual, Christian Brothers gave me excellent, no nonsense service with straight answers and plenty of information for me to make informed decisions.Prices quoted are the prices charged, so there are never any nasty surprises when it comes time to pay the bill.I received excellent service from a very trustworthy group of people.I recommend Christian Brothers to anyone.

Super accomondating, professional, and handling COVID-19 Situation remarkably well.Great service

I left feeling like they didnt want to fix our vehicle. Fernando was not welcoming at all, kind of rude. He was also too busy to speak with my husband in regards to the possible issue with our vehicle. On to the dealership... theyre always smiling and glad to see customers.

I have visited this facility several times and each time my experience is absolutely wonderful. They are so kind and professional. Their facility is so clean that I felt like I was sitting in my living room waiting for my car. When they are swamped, they politely schedule you in for an appointment and always offer to drop you off or pick you up if you need it. Beautiful people who won this business and absolutely wonderful service. Sometimes the wait can be a minute but they do the very best they can to get you in and make sure you leave their facility feeling respected and taken care of.

Very fast service. They have a comfortable waiting room compared to other places. The staff was very friendly.

I cant tell you if they are more or less expensive than most but I like them. They take appointments, are pleasant to deal with, will give you a ride, and talk to you before doing any work. They will also let you know what has to be done and what can wait. I highly recommend.

Super friendly people and very honest. Experienced and professional. I wouldn’t recommend going there for just an oil change because they are always too busy to do such a simple job in a snap like other places would. Also the oil change pricing is not really competitive. However, if you actually need a work done in your vehicle then they are trustworthy. Having the option of being driven back and forth from and to their shop by their shuttle service to a nearby place of your choice till the work in Your vehicle is done instead of waiting there for hours also is a plus.

I am very glad i found Christian Brothers for my automobile repairs. It is nice to have a place that will not try and up-sell you can trust what they say. all their repairs have been excellent and they provide a ride home and pick you up when it is finished. Excellent work. I recommend them to any one.

Friendly, convenient, efficient and reasonably priced service is a rare thing these days and it is a CB standard. I have been coming here since it opened and have always had the quality experience that I had early this week. Every.Single.Time!

After moving from Philadelphia 2 years ago, I was seeking a reliable repair shop to service both my personal and company cars. I had received quite a few recommendations from friends in Sienna, so I visited Christian Brothers in Missouri City. Ive been going back ever since and they have a loyal customer in me. The customer service is excellent and services are on time and fairly priced. In this type of industry it can be difficult to establish reliability and trust, but Christian Brothers has earned their stellar reputation in the community. Also, having a loyalty program is something I really appreciate!

I just moved to the area and needed both my car and motorcycle inspected. I was very pleased with both of my experiences. They seemed upfront about how long it would take and what the best times to come by would be to minimize my wait. When I did come by they were able to get to me quickly and send me back on my way. Nice people, clean waiting area. I would go back.

This is not the first Christian Brothers Ive been to and it wont be the last. Every time Ive been I have been treated respectfully and kindly and received great service for a fair price. If you need some work on your car and want to know you can trust the integrity of your mechanic, go to Christian Brothers. Josh at the Missouri City location will get you fixed up.

They do good work here. Never felt like they were trying to get more money out of me which is how Ive felt at some shops. But not here

Christian Brothers in Missouri City has always given us an honest assessment of the situations concerning our vehicles and always fixes them correctly the first time. We have been using them for all our vehicles for years. They have a clean comfortable waiting room, and it is easy to drop off your vehicle after hours. They also have a courtesy shuttle to help with pickup/dropoff which we have used on several occasions and found it very convenient. The rewards program has come in very handy especially since we are repeat customers. We highly recommend Christian Brothers with your family or company vehicle needs. Steve & Glenda Procter

Great staff and customer service. I was happy they offer free transportation to and from your house. Also, I had my engine light on and I had a technician from three different places tested it. But, CBA listened to my concern and they fixed the problem on that day. Thanks for the communication throughout the day about the status of my car and being understanding towards your customers. I will continue coming to this place.

Dear CBS Missouri City Staff,Thank you for your kind and courteous are of our car issues. We are happy with the quality of the repairs and the thorough and respectful communication during the repairs. We also enjoyed being able to get service on the day we needed without having to wait.We will be back,John & Carey

I liked several things: the courtesy in the treatment, the seriousness in the budget, the consideration with the client, the punctuality in the delivery, the welcoming atmosphere of the reception and the neatness of the sanitary room.

Fantastic customer service! Very reliable and so conveniently located near my neighborhood in Sienna Plantation. I also love the email updates they send out. Their website is great, too. Five stars, all the way!

The staff at this service facility is very nice, responsible and experienced.

I had another high quality experience at the Missouri City Christian Bros shop this week. They went out of their way to make sure that my charges were as small as possible while doing their typical excellent service. Their location is very convenient for me but I would drive across town to use them!

Thank you for your service.Your service is honest and good, which I appreciate very much, because it is hard to find a place provide this kind of service.

We recently moved to the area and were looking for an reliable, dependable and trustworthy car repair shop. Well - we found it! So happy to be a Christian Brothers customer. The Missouri City location is top notch. Service is outstanding and reliable. Whenever we take our cars in for repairs or check-ups, I dont fear I will get charged for work that isnt done or they will find additional unnecessary repairs just to gain some extra pocket change. I am a very happy customer. Thank you Christian Brothers - Missouri City, for taking such good care of our vehicles!

Good quick friendly service!

Love this place. Trust worthy. Only place I use.

Few days ago, I experienced some kind of noise under the car. I took it to the dealer and they said that both the struts in front need to be replaced. Then I took my car to another service station in sugar land. They said the same thing and additionally wanted me replace few other parts. Finally I took the car to CBS at about 2.30 PM on Friday. By then exhausted, I wanted to get the car repaired and go home. I spoke to John at service desk and explained my problem and requested him to repair my car the same day since Saturday they are closed. John was very friendly, honest and very very helpful. He checked with his supervisor and told me that they will do their best to give the car back on Friday itself. They kept their promise and replaced the struts and charged much less than what was quoted by dealer. John was patient and was waiting outside in 99 degrees hot weather with a smile in his face. I will never go any where else for my car repair in Houston. Thanks to John, Nathan and service manager for the kindness, good work and professionalism. I have already told all my friends and family to go to CBS for any of their repair needs.Suku Nair

Honesty and integrity are something that is practiced here. So willing to go the extra mile. Friendly and experienced. Highly recommend.

Christian Brothers does excellent work at a fair price. They replaced the brake pads and turned the rotors on my Hyundai Genesis. They even gave me a ride to work. I would highly recommend Christian Brothers.

Always great service! Theyre thorough, will walk you through the issues youre experiencing and will go the mile to make sure youre taken care of. Theyve helped me fix botched jobs that some of the other car service places around here have stuck me with. Theyre definitely my go-to place.

Great service. I love the ability to make an appointment and receive the service at the allotted time. Staff is friendly. Waiting area and restroom are clean.

Honest, wonderful customer service. I had taken my auto to another company who had informed me that I needed to get new brakes asap. I proceeded to take my car to Christian Brothers for a second opinion, who agreed that I needed brakes but not for another 4000 miles. They have since replaced my brakes along with a few other items that needed to be done. The cost quoted was the cost charged. I am fairly new to the Houston area and have found my car care company.

I have had my truck in several times over the last few months and the service is outstanding. I appreciate the staffs wiliness to explain the repairs in detail and do not rush a customer through the process.

If it was possible to rate this place 0 stars I would, but they were kind enough to offer a shuttle ride home after trying to extort almost $3k from me. Back in January 2018, I brought my Lexus in for a replacement on the front right air suspension strut . After $1,600, and a brand new high quality Arnott air strut, my car was back on the road. The repair was steep, actually more than what Sterling McCall Lexus was charging, but this location is down the street and was very convenient.I enjoyed my Lexus and its new $1,600 air strut all the way until December 2018, when I was driving home and I noticed the same right front corner drop nearly to the ground. Luckily, it was pretty late so traffic was minimal, which allowed me to pull over and find out, to my surprise, the right front strut was blown and making a noticeable hissing noise, indicative of a major air leak. At this point the air compressor was running non-stop (most likely running continuously the entire 1.5 hour trip home) so I limped the car home (about 10 minutes). Once in the driveway I turned the car back on and the right front corner failed to inflate, instead just making a loud hissing noise. After reading my $1,600 receipt, I saw my car was well within the 2 year, 20,000 mile warranty period so I figured it would be no issue getting the part replaced. Boy was I wrong.The next morning, I brought the car to Christian Brothers and let the receptionist know what was going on. Upon departing, I took pictures of the car, which proudly stood on all 3 legs with the right front sagging, nearly to the ground. Anyone that has done work on a car with air suspension could obviously tell what the issue was, but I will assume CB does not employ master techs with air suspension experience, because only a novice would say what this guy called and told me. The master tech (Fernando?) called me later that day and proudly stated it was the compressor and the rear height sensors causing the right FRONT air strut to sag and leak air. If that was not enough of a reason to laugh in his face, he told me the price: $2,698.38.Got the car the following day and took it to a mechanic that worked for Lexus and his diagnosis: FAULTY AIR SPRING, FRONT RIGHT. Not only was this part faulty, but it was apparently rusted in the core. With this new diagnosis, I took the car back to CB and after a 25 minute wait, I was told they would have to diagnose to see if this was really the issue. Trying my hardest not to blow a fuse, I questioned the point of the first diagnosis, in which Fernando stated he inspected the strut and found no issues (also listed on the receipt). After some more waiting, I guess they figured there was no way around not paying out on this warranty claim and told me they would replace the part.The next day, I go to pick up my car and to my surprise, all four corners are on the ground. At this point, I realize these well trained gentleman left the car running and burned out the compressor. Happy Holidays the clerk says to me as I leave.To sum up this ordeal, I took the car to a trusted mechanic (who replaced the front left air strut 3.5 years ago with a used part) and he replaced the compressor. $300 later, the car is up and running again.Gladly, everyone i recommended this place to no longer brings their vehicle here. Too many competent, professional and trustworthy mechanics in the area to get screwed over by Satan Brothers. The next time you think about bringing your car here, dont. But if you are a glutton for punishment and do, I recommend making sure the parts they use are genuine and not rusted. Hold them to their warranty and do not back down if they try not to honor it.

Im impressed, they are well above my expectations of an auto repair shop.1- great customer serviceThose guys in the office make the first difference whether you want come back or not. I did, brought in a second vehicle.2- After the second car was repaired, I noticed a mistake made. I sent an email along with pictures about the problem.3- Josh replied back ready to fix the mistake.4- I returned today 4/30 for the mistake. They checked it and fixed it.5- Now my car is driving great, the steering feels even better.Thank You to CBAIsrael S

Great service and friendly staff no matter rep you talk to. They deliver when they say they will. 2 thumbs up!

Great service from people you can trust.

Office is very nice. Staff is very attentive to offer a drink or water while you wait. Thank you for my birthday Certificate.

As always, I was very pleased with the service I received today.

Great fast reliable service. Keep it up guys!

Quality repairs with honest discussions feedback and service. Ive been going here since theyve opened and I have not been let down yet, understand theyre not the cheapest but thats not the point its done properly and its done honestly.

CBA delivered what they promised. Their Technicians serviced my car (AC problems) as fast as they possibly could even under very tight schedule, which saved me from needing a rental car to go to work. During these very hot & humid Houston summer, not having a functional AC in the car is a big problem. Owner & Techs were very courteous too. I highly recommend CBA for all your car services needs. Myrna E., a Sienna Plantation Resident.

Great place for honest car repairs. Ill definitely make this my go to car repairs place.

Friendly staff. Great mechanics. Always making sure you get the highest quality parts for the best price.

My vehicle is a Volvo and I made a mistake allowing Christian Brothers work on it to repair an oil leak. The day I picked up my vehicle from Christian Brothers, it was still leaking- and this is after spending $1300.00 for the repair.The explanation I was given was that the second part of the engine had to be explored which was an additional charge. The leak got worse so I took it to Volvo specialists. What they found concerning the Christian Brothers repair work was appalling and shotty at best. I was shown wires that should have been replaced, but were tied together as one minor example. There were so many mistakes, it infuriated me. I spent $4600 to have the job redone properly and I wish the mechanics at Christian Brothers had been honest about not being familiar with a foreign vehicle instead of practicing at my expense.

Very clean place. On-time and close to home too! Will go there again for my second car inspection.

Fantastic service. Friendly people.

Always great service and fair prices!

Inconsistent with vehicle inspections. Last year passed with no problems with same tint, this year fail because of the tint. It would be nice if they where consistent with there business services.

Love Christian Brothers Missouri City location. Its always a clean and friendly environment. Quality work, never a hassle. And their guarantee cannot be beat!

I never had a problem with the maintenance repairs done to my vehicles. Dont expect them to honor a discount coupon, including one of their own. You will see them raise the price of the oil change or repair to make up the cost difference in service. The coupon discount is just a means to lure you into their business, nothing more. Its just dishonest.

An oil change and alignment somehow turned into needing to pay them over $4k and when I said I wasn’t going to pay that they took the things out that “weren’t necessary” and that brought it down to around $2k. Never going back there again. They just try to scam money out of people.

Service, quality care and attention to customers - these are great qualities for an auto repair shop.

Superb