An overall positive experience with this shop as a first-time customer. All of the staff I spoke with were pleasant, helpful, and very thorough. They seem to take pride in their work.Which, in my particular case, was completed with satisfactory results. Their service actually went a bit above and beyond.The waiting time exceeded expectations and estimates however, taking a majority of the day without an appointment. Online booking was unavailable: one day after it had previously been open.There was a considerable difference in price as well, relative to the places Id usually visit. Though its arguable that a warranty and wealth of locations to go to may bridge that gap.Im not convinced they will be my first choice in the future, but I wouldnt hesitate if I were ever in another pinch.
Went in with two tires that were losing a few pounds every couple days. I was hoping to have them repaired because they still had a decent amount of tread left, but was prepared to buy new ones if I had to. They found a nail in each tire and fix both completely free. Even replaced one of my missing valve stem caps. Absolutely no cost to me. Ill definitely be replacing my tires there when the time comes. Places with this level of integrity are rare. Theyve made a customer for life. I wish all businesses operated with this level of honesty and integrity, the world would be a better place.
Got my site fix quickly. Great service. 👍👍
Great service and nice clean. They have big office inside with a lot of space to sit and wait. I strongly recommend this business. 👌👍👍
Great service. I was in a hurry, had to pick up daughter at school. They replaced all four tires in about 30 minutes.
Josh ans David have always serviced my vehicles in a very timely manner. they have always treated me very respectfully. I will continue to give them as much business as I can. I have a variety of vehicles, and they take care of them all. Thanks Guys!
Very honest and good service. You can pull up and the put air in your tires for free i love it.
Always extremely polite staff and excellent service. Minimal waiting even with no appointment!
I had a low tire and found out there was a screw in the tire. They were fast about fixing it.
Always top quality service and prices I give them 5 stars!
Amazing customer service, Explains very thoroughly, really good tires.Very friendly, timely, highly reccomend.
I have used the one on Hatch Rd since they opened. I really like the people and the service is fast. A very friendly staff and I can ask questions with out feeling talked down to. I recommend using this is tire center.
Nice and helpful staff, informed us of the poor state of our front tires helps my mom pick out good tires for our type of drug, review prices and whatnot with my mom, and as a teenager Id enjoy the waiting area it has about 10 seats free popcorn a candy machine a vending machine, a coffee machine and a big TV also water and free phone chargers.
Purchase my tires for my truck I would say its a very good place to go thank you guys
Price for service was great. Usually you get cheap pricing, you get lackluster service. Not here! It appears the quantity model is working well for them. Patched my tire while doing the rotation and balance as a complementary service! Highly recommend.
In and out like clock work. Leschwab has been selling me tires for twelve years plus. Never a problem with any warranty. Very courteous .
Fine.. good service, friendlySpeedy service time
Before les schwab I went to couple different tire shops to do a alignment for my charger they wouldnt even touch my car cause how low it was and I went to les schwab and they took care of me
Great customer service.
Great Mechanic shop
I come cause they treat there customers right.
Horrible service. Was told it was an hour for an inspection. Four customers arrive after I did and all of the customers were helped prior to me. When I asked how much longer I was told up to another hour. If you want great fast reliable service avoid les Schwab on hatch. Worst experience Ive had in years!!
Got good tires there. I stop in real quick when my dash tells me, Low Tire Pressure. Good People there.
Needed to get 2 new tires before work. Had me in and out in no time.
Excellent service
They have been there every time that I have needed something done! The team is really awesome! They have valued not just my vehicle, but me as a person as well! That is one of the many reasons that I have done business with them!
Great customer service very helpful
Josh,the manager,and all the guys are a great team.They get the tire Job done.Buy your tires At Les Schwab.Tires are guaranteed /Great service. 👍
Josh,I wish you the very best there! You will be the BEST Manager they have ever had and I know that ALL of your future customers will be longtime customers after they see and feel the great care you give them.To all of the customers and employees of this Les Schwab... you are very lucky to have Josh with you. I have been a customer of his for about 6 years and could never of asked for a better person to bring my family and business vehicles to. He has ALWAYS taken excellent care of us and given us top notch service with a smile. He will be missed by us.All the best to you Josh! All the best to your new family!The Sanders Family
Great customer service
Great prices great workmanship
Patched up my truck tire quickly and was out the door. No wait in line.
Very polite and professional. Staff is great and happy to help.
I like how they take care of ur car needs
Very good service
The staff are knowledgeable and polite. Had my brakes done and I knew what was the problem. After the free inspection, they came back with a reasonable price and found that a hose had cracked. Great job!
ABSOLUTELY FABULOUS!!!! FULLY 100% RECOMMEND ! I took my vehicle in cause my tire kept needing air and luckily I did when I did ... 5gere was a nail in the tire . They patched that, checked the others and quick and complimentary which that alone blew my mind! Anyways beautiful service friendly helpful and they are appreciated !!
Fantastic tire shop. Took my daughters car in for low tire pressure. The tire had 2 nails in it, and they fixed it for free. I am a returning customer. I have brought tires here and had brakes fixed. All work was done professionally and courteously.
Tires are superb. My truck drives great now, stearing got new parts,truck is new again great job Les Schwab mechanics
Very nice, patient people. Went in because my tire was low and I couldnt get it to air up on my own, lol. I thought maybe there was a hole. So they checked all my tires, no holes. Just needed air. They aired all the tires for free! And warned me about my brakes going bad and suggested getting those fixed. They did all this very quickly too.
Needed help with a couple of trailer tires. Got me in and out. Great company.
Great customer service
Very friendly and quite helpful.
Hit something on the freeway took it in to have the tires checked they were really busy but still checked it out quickly and re-balanced the front tires for me under warranty just to be sure will certainly be a repeat customer thanks guys
Not a better tire shop anywhere. Les Schuab gets my business; all my business. They have NEVER let me down.
My only complaint would be that I had an 8:30 a.m. appointment, show up early, and they didnt get to my truck untill 9:a.m., a little confusing on what they mean by appointment.
Best service around. I didnt have to wait. I went in to have tires checked. They took a moment and then advised me what needed to be done to keep me safe . In a short time I was back on the road and happy. Thank you Les Schwab!
So much better now with the new managers.Great service, lots of hustle, and great attitude from employees.
Great emoyees with great customer service; however, they were short staffed today and the wait was incredibly long. Despite the wait, the continuous flow of clients willing to wait it out for new tires was impressive. They had good coffee, fresh popcorn and their TV was showing interesting reality programs. I should have bought the staff a beer because they definitely earned one today...but I was almost late for my evening appointment! :)
Always having to come get a nail/screw out of my tire 🙄 but! The boys & 1 lady here always get me going again & they fix it for free!! 😁 although.. I could go without knowing everything else thats wrong with my car 🤣
Great staff here, went above and beyond to get me in and out on new tires. Great customer service. This was the 3rd place I stopped in modesto, and honestly the only place that was worth trying.
Absolutely wonderful staff. Larry and Randy are my familys absolute go-tos for anything on our vehicles. It is extremely difficult to find a decent tech and great customer service and this shop definitely fits the bill. They do more than just tires and all work is done very well without compromise to super cheap parts that break easily. Warranties and reliability are a huge bonus. This store will always have my business!
Best place to go for what they offer or what u need, first off im almost walking in and a worker comes right at me wat do you need how can i help you sir he attended me like if i was vip the way he treated me i felt like i was vip haha great perfect customer service, went just to do and aligment on my car by the way did i mention this was my first time coming here, than i ask well you take long are you gus busy? He says maybe 40 minutes to an 1 hour took them 25 minutes and i was out the door!!! Excellent well go back for what my car needs!!!
Excellent service!
So impressed. Professional and prompt. Came in for a tire check- found a nail in one of my tires. Repaired with no charge, backing their world class service. Thank you!!
Service is AWESOME.It felt like they were waiting for my arrival, as soon as I park my car John ran to me and offered this help, and Fermin took care of all paperwork Professionally. I was offered coffee and popcorn while I was watching for my car.Very satisfied, THANK YOU
Great customer service
Great place for alignments
Always great service
Good on timing and friendly
Well before I used to love that place but after they tall me today that they cant keep working on my car not anymore have to go now to American tire
Fernando is Awsome! He stayed about an hour late to fix my tire that someone didnt do correctly I give it 5 stars because of his expertise and his customer service. The best part about it was the tire plug was free but he treated me like I was a high paying customer. Thank you Fernando.
$60 to put tires on wheels for my quad? They took advantage of me because Im a girl and didnt know. We didnt even stay, they had me drop them off and come back 20 minutes later. Unsatisfied for that price, Im never going there again.
I used to love coming here. But lately the wait times and work have been disappointing. No grease in the ball joints after getting them replaced and now a 2hr wait for a flat repair when no ones in the parking lot or inside waiting. I used to do this line of work and 2hrs for a flat repair is not acceptable. Also the prices are just out of this world. Im just disappointed.
Jessica & David are awesome! My tire wasnt fully covered under warrenty but they were able to get a tire at no charge and get me back on the road. Thanks Gus for putting the tire on!
Always good ! Been to several of there locations in a lot of states and always been a good experience 👍 very helpful.
For the dozen or so years I lived in Indiana I took my cars and farm trucks to Les Schwab (which we like to pronounce as if it is pronounced with a French accent). ALWAYS good to us! Always, on repairs and service, told us what had to be done and what should be done and what we could put off until later. Opened early and closed late if you would ask nicely or if they were near close to having ones vehicle near completion. They may not always remember ones name but the do remember what work they did last time one brought your vehicle in to them, and were often familiar enough with our vehicles to be able to guess what had gone wrong. Corporage must have been good to their workers because they stuck with the company for a good long time and never did you hear an employee complaining about management or corporate. A happy mechanic does a good job! I have not had the opportunity to deal with them in CA where I now live but if they are even a fraction as wonderful as they were back in Indiana then they are definitely worth seeking out. RIch or poor they treat everyone like they are the most important customer that walked through their doors.... really... it almost brings tears to my eye thinking about the relief one haves when they know their vehicle will be taken care of by honest professionals... not like those P** Boys who are a different kind of crooks in each different store.
They were the nicest team to work with. I was in and out in 4 min or so. The most helpful team of people.
Always go here for my tires! Dedicated to keeping you safe on the road. Stayed open way after 6 to make sure i had a good tire. ALWAYS recommend them
Great customer service, plenty of parking
Great service had a nail in my tire and they replaced it for free because I had a warranty with them
Les Schwab in Moddesto on Hatch Rd is very dependable, friendly and go above and beyond any other place that I have ever been to! I had to take my RV in. First one tire blew out and they sent a very knowledgeable service person. When I took it in, they let me know that two others had blown up one being the spare. They checked the brakes as well as brake fluid. I highly recommend them.
They found the problem that the Chevy dealership didnt.
Always helpful and friendly. Eric gave me very good advice over an issue my car had. Thank you
Brought my vehicle in for an inspection of the brakes and a creaking noise in my tires. The technician (Benito i think) took car apart and gave it a thorough inspection. In the end it just needed some lubrication. He pointed it all out and showed me. I appreciate the education and respect and the attention to detail he provided. This place was recommended to me and I would also recommend it to anyone.
Good prices kind of. Go ahead and try to make an appointment here, but for me they told me I didnt make one when I was there in perosn two days before making the appointment. Whats the point if you cant even check who made an appointment? Ive been here for a hour and a half and they havent even taken my car in the garage yet. Theyre not even busy. This plays is mediocre at best.
Always great customer service here. My half works in the automotive industry and usually works on our vehicles. We were out of town and had a flat. These guys got us in and out in less than a half hour on a Saturday afternoon. You cant beat that.
Saturday afternoon I took a tire to Les Schwab to be repaired. I had already identified the leak and marked it. Les Schwab called me a couple hours later to pick up the tire after the repair. I installed the tire on my wifes car.We live in Ceres, CA and my wife drives to Pleasanton, CA for work. My wife drove to the gas station to fill up and noticed the tire low again.I removed the tire and took it back to Les Schwab. I wasnt upset, mistakes happen. I explained the issue to the sales person and she began to say it must have been another puncture. I said in the same exact place, not likely. No apology, no empathy for my wife. Just took the tire and fixed it. I stayed to ensure that it was done correctly this time.Good thing my wife noticed the low tire as this mistake could have been a disaster!
Good information on the right items that you need
This place really take care of me. I took my truck to another shop first they over tighten the lug nuts so bad. That they will not come off. Jesus work on my truck literally for hours. He did not give up and was able to finally take the 2 front rims off. Jessica the girl in the front office is all so amazing. My son got out of school early and I had no way to pick him up. So she gave me a ride to go pick him up from school. Thank you so much Less Schwab you guys are the best.
Do you want to have a bad day and a bad service go to les schwab.
Great service. No matter where we travel they always treat us well. They also are right about the time it takes to do the work. Very reliable.
Went to try to get tires they couldnt tell me what type of tires they had. just wanted to sell me more expensive tires than I needed. Went back to my normal small family owned tire shop.
They saved my life🤩🤩fast and efficient service.
If I could give a zero I would...I went there to get an ailment for my car and they told me I need 1800.00 dollars worth of work done to be able to give it an ailment...I took my car to 2 other mechanics to check it out and both of them said my car was fine ...paid 50.00 for the ailment..mind u I buy my tires there...I never ever do business with this company ever again..what a disappointment...ripping off people is bad business and unprofessional.
Very helpful good service
They have great customer service!!
Very friendly and helpful but I didnt like how the workers were rushing around. Could not help to think what was missed or not done right due to the hurry up attitude.
Fixed my tire for free! Nice people.
Ive bought three sets of tires from Les Schwab over the last few years. This summer I took my van in for a tire rotation and was told I needed new tires because of excess wear due to out of alignment. I got the alignment and they quoted prices for four new tires; $290 (2 in stock), $400 (3 in stock) and $800 (more than 4 in stock). I wanted the $400 tires and asked them to contact me when they got them in. Four months later I havent heard a word from them! First, what kind of idiots only stock 3 of a particular tire? I am a regular customer who was ready to buy tires, so why didnt they do the right thing? Very disappointing.
Great customer service....
Clean and friendly staff
Been a Costumer here from day one at this location. Saddened by the departure of the greatest representative Les Schwab has had at this store. Many of us lost a personal connection to our cities top choice in a tire store and probably came at a terrible time with competition right next door.
Fast and friendly, I will definitely be back
Went in because low tire pressure systym in my kia optima alerted me,i went in and they found a screw in my tire which they removed and repaired and patched my tire free of charge,very courteous and professional staff,great,i would highly recommend
Absolutely the best tire value anywhere. Not the least expensive, but they dont claim to be cheap. You get what you pay for, and cheap sucks. You can get tires cheaper elsewhere possibly, but you wont get free roadside assistance, free flat repair, free pre-trip tire checks, free alignment checks, and free rotation and balancing anywhere else. Les Schwab is definately the ONLY tire center worth visiting.
When the air is low in my tires I can always depend on a swab to help me out and get me safely back on the road