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Ralph Smith Motors Inc
3130 Wetumpka Hwy, Montgomery, AL 36110, United States
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Ralph Smith Motors Inc
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Ch
Review №1

Ralph Smith is the best place to go for a good dependable affordable used car

Ro
Review №2

Great experience, felt like I was working with honest professionals. They went out of their way to make sure I was comfortable with my purchase. Would definitely buy from them again

ge
Review №3

It was ok! The customer service was very fast and really friendly.

An
Review №4

If you are looking for Customer Service or a fair dealership, this is not it. Keep moving. I paid my truck off in a timely matter as stated in the contract and took it back for them to take the GPS off and a month later still havent received it. Have called and the good old story is that it is in the mail. Their story it would take ten minutes to take the GPS off turned into a hour plus.

Jo
Review №5

They are#1We have been customers for at least 35 years.Our children are the 4th generation to purchase from them.Go see them for a fair deal.

Kr
Review №6

I highly recommend Ralph smith on 231. I had a great experience. Charles really helped me feel comfortable about putting my daughter in an nice vehicle. He and Mr.Smith are great people and treated us like family. I just wanted to publicly thank them both! Y’all are great!

Ph
Review №7

Great dealership and the cars are in good condition, and they run great.Ive had my car a year with no problems and minimum maintenance. I recommend them highly. You cant find better customer service.

Mi
Review №8

Quality. Selection. Price. Had what Id been looking for! Great staff. Professionals.

Ni
Review №9

I have got almost all my cars from Ralph Smith Motors. Charles does a great job at getting you in just the right vehicle! My grandparents bought ALL their cars from Ralph Smith, then my dad did and of course me and now 2 of my daughters own RS cars! Theyre a very family oriented company. I definitely recommend you visit them and get you a good deal on a fairly used car!!

Sa
Review №10

Very nice people.they got me going easy and straight.

Ro
Review №11

Great salesmen, they have great attitudes and I feel like they gave me the attention I deserved! They listened to what I wanted and I love my truck! I will be back and I will be sending all my friends too. Thanks guy!

Ky
Review №12

This place hosts an open mic every now and then and it is excellent. There are so many talented musicians playing there and it makes me so thankful to be able to meet and play for everyone up there. They also got some badass bikes and a slick car setup next to the stage we play on.

Ja
Review №13

Charles was very helpful!

Al
Review №14

I hate buying a car with a passion. I drove an hour and a half to look at a truck they had and they were phenomenal here. I purchased the truck and couldnt be happier. Thanks for making it a great experience.

Sh
Review №15

DO NOT GO THERE!!!! I WENT GOT A SUV IT WAS OK THE FIRST 30 DAYS. ONE DAY AFTER THE LIFTERS WENT OUT HEADS CRACKED. THEY CLAIM THAT MY WARRANTY WAS UP, BUT THEY WERE GOING TO FIX IT, BUT MADE IT WORSE. CHARGE ME FOR NOTHING. I TRIED CALLING BUT THEY DIDNT REPLIED BACK TO ME IT ONLY LASTED ONE WEEK AFTER THEY CLAIM IT WAS FIX. DO NOT GO!!! I WISH I DIDNT ITS STILL NOT WORKING AND THIS BEEN 3 MONTHS AGO.

Rl
Review №16

I bought a car from them about 5 years ago. So of course as I was looking to get something else and I was totally disappointed. This cant be the same people from 5 years ago. The cars are not presentable. The interior is filthy. Some of them have key marks and wear and tear to the body. Just because you sell used cars does not mean they cant be presentable. They made the guy come out and detail the car while I was looking at it. Thats so unprofessional. I walked away because if you dont care about the outside and inside up keep then Im almost afraid to see whats going on under the hood. Joe Scott Motors and Riverview Auto Sales takes real good care of their cars I recommend them before these guys.

BI
Review №17

I just purchased my 4th car from here. I can say that they have fixed any issues I have had for the most part. Only one car had a lot of issues but I cant really fault them because I should have got my title like I went in to do instead of car shopping again. I love Charles...I only want to deal with him.

Ge
Review №18

Ralph Smith has been around as long as long can Remember 30+ yrs. There Moto is always to have good vehicles! They will help you anyway they can!

Re
Review №19

Small, nice inventory selection. While the salespersons and receptionist are quite nice the manager of the place is a real douche bag. Despite the fact my mother has been buying from Ralph Smiths for years and years, when i walked into his office i couldnt even get the time of day from him. He was rude, mean, and didnt listen to ANYTHING i said..

Re
Review №20

I had a great experience with Ralph Smith. Charles was a great help

Br
Review №21

We have bought 2 vehicles from Ralph Smith. Their customer service is the best we have seen in Montgomery! EXCELLENT STAFF and great customer service. I would definitely recommend them! We had no issues with neither of the cars that was purchased! The minor issue we had with our second car which was the motor in the seat, it went out and they replaced it the same day! Go to Ralph Smith. No one else can compare to them in my opion. Go see Charles and tell him Bre and Mike sent you!

BY
Review №22

The salesman at this location is not very nice at all. He doesnt listen to you and could care less about meeting your needs or your budget. He only wants a sale and thats it. He is very pushy and somewhat demanding. I was looking at a car I liked and he detoured me from the car that I really wanted over into something that he wanted me to buy. When I buy cars I am the customer. I am the one with the money. I am the one to decide on what i want to buy. Not the other way around. I dont like that guys way of salesmanship. So therefore I wont be shopping at the wetumpka location and prefer no one else does either.

He
Review №23

Wayne is great! Got me in the right car for what I needed, staff is friendly and engaging

Jo
Review №24

I have bought 5 vehicles here and have never had a problem that wasnt corrected quickly and efficiently. They have even corrected issues which they contractually did not have to. I have not had any issues in the 10 years I have done business here and would recommend them to anyone!

Ka
Review №25

Great customer service and prices for used cars

Me
Review №26

I paid a visit to this location, got out of my car and started to look around. A white guy immediately came rushing right out to greet me. And asked if he could help me with anything. I had my eye set on a certain car,A car that was not featured on their website.(I noticed how there were plenty of cars not featured on their website but they had price tags in the windows.) When I went over to take a look at the car the guy told me that he could not sell me that car because it was on recall. So Im standing there like: oooooook?Why do you have the car on the salesfloor,(so to speak) with a pricetag in the window, but yet you are telling me you cant sell me what i want due to recall? Nor can you tell me how long it is going to be on recall either. Im like: ooookIf it is on recall( in which i doubt) then would it not make sense to move the cars you cant sell all the way to the back of the building where customers cant notice them instead of having them in the front on the sales lot with all the rest?I dont believe that recall story at all period!Last but not least.I mentioned earlier about their website.When you get close towards the last pagesOf cars in their inventory. I notice that the carsThat are mentioned do not have photos. How you gone advertise a car for sale online with no pictures of the dam thing? And if it is on recall for real(no lies) then why even list or advertise it?

Sc
Review №27

These people are horrible to deal with. I wouldnt give them one star. I will never do business with them again.

Da
Review №28

Good service, friendly people very helpful

Mr
Review №29

Bought a Honda Accord got a fair deal happy with my purchase

Me
Review №30

They are good about getting what u need

Bi
Review №31

Patient, sweet, get the job done!

Br
Review №32

Great place to purchase good used cars

Ad
Review №33

Great people and dependable cars at a great price

to
Review №34

Great place great people

Bi
Review №35

Not good vehicles and the salesperson was not very nice or knowledgeable.

Te
Review №36

Love these guys.

He
Review №37

Great customer service!

Ta
Review №38

Very good at what that do

Ch
Review №39

Words cannot describe

Ro
Review №40

Good people

st
Review №41

Excellent service!

Te
Review №42

Poor service

Br
Review №43

GREAT show

To
Review №44

👎👀

Information
4 Photos
44 Comments
3.9 Rating
  • Address:3130 Wetumpka Hwy, Montgomery, AL 36110, United States
  • Site:http://ralphsmithmotors.com/
  • Phone:+1 334-272-4004
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:8AM–2PM
  • Tuesday:Closed
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
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