Didnt have the posters i went to get my grandson but they had plenty of ganes that he loved service was gast m froendly

They had what I wanted. The price was better on the game then what I thought. Associate was very nice and helpful. When I told him was a Christmas gift and my child was in the car, He double bagged it so he couldnt see it.

Overpriced. New or used anything. Bought a used Xbox there, it didnt work, took it back, got another, worked for 10 minutes, took it back, got another, didnt work, got my money back and bought a new one for 50 more dollars and havent had no issues at all.

Quick and easy got Pokémon snap in a snap

Got a used Nintendo controller and I’ve only had it for a couple days and it’s drifting

Staff is super nice and helpful all for one guy who usually closes. The guy was slightly rude and just not an enjoyable person to deal with. I wont be buying from this store anymore if hes working.

Went there to meet a baby sitter from campus. That nanny service is something. I just wanted a baby sitter and she was trying to get me in the back of my van!

I spoke with one of their workers on the phone (Lauren), and she was one of the nicest and most helpful gamestop staff member Ive had help me. If this is a reflection on their store, I strongly recommend their store over other gamestops!

The folks in the Muncie Mall run an awesome store. Ive been a friend, co-worker, and customer with Jon and hes never been anything but awesome. Unfortunately, right now, I cant say the same for GameStop as a whole. As we all know, times right now are extremely difficult. Everyone is hurting, and some folks are even unfortunately without a job....that includes Jon and his staff in the Mall. The other GameStop, is just half a mile away and open to the public. Lauren also runs an awesome store, and has always been super kind. I have several pre-orders, and some paid off games waiting at Jons store. When I called customer service to see if there was any possible way to get my games shipped to the closer store, I had to wait for a total of about two hours. When I finally spoke to someone, he said that he couldnt move the games. I asked about the possibility for money back.....cant do that either. So now, I feel like GameStop has both my games and my money and Im just sitting empty handed. Running it up the ladder with customer service led to nothing, as each and every person simply told me I couldnt pick up my games, and I couldnt have my money back....That makes no sense. GameStop is a nation-wide company. Again, I know that everybody is struggling, and it seems petty to complain about video games. I guess the complaint Im really trying to make is about a giant corporation and what feels like moves to stay afloat at the average gamers expense. Please please read this, and reach out with a solution....Peace and love to everyone.

We had ordered some used games on line for our granddaughter for Christmas. Two of the games did not work. We took them into the store. Nigual was very helpful and called to see if there were replacements available. Nigual called a few days later and said her games were ready for pickup. Very nice and professional staff.

Employee named John works there and he is very nice. His customer service is the best Ive had in awhile. He is also knowledgeable about products in store. I was buying a game and he informed me to get a different version and it was helpful information.

Issues with preorders, products that are defective or incomplete straight out of the box, and have attempted to sell me opened products as if they are new. Somewhat shady and have on two occasions given me false information just to get me to make the purchase and had to contact corporate to resolve the issue. The only saving grace is its one of the only options for preowned games for older systems in the area.

They never have what you want

The guys in there always nice and helpful. Super knowledgeable also!!

People are helpful and nice and while they talk to each other, are quick to help anyone that walks up. They each also help each other when it gets busy and in turn can keep the guests calm and patient whenever something does come up.

These guys are awesome, truly helpful and seem to care about there job

John is awesome! Every time we go in, he is super friendly and always helps us out. Great store!

Was great always really nice and help us with the best deals

Just went today to pick up an order I placed with my Dads account. Policy says he has to pick it up which I understand, but the guy who was telling me that was being a huge jerk about it. Normally they are really nice. I understand the situation, but he was just an ass.

This is the one gamestop in the country where I feel the staff are actual people and not robots paid off by EA to push the latest pre order nonsense

Very helpful staff. Always willing to help us figure out games for my son

One of the best and nicer looking gamestops.

Love the Funko Pop figures!

Expensive, and you should get more for trade ins. However, staff are always knowledgeable and helpful. Need more switch games.

Great staff, fkund what i needed very helpful, offered up great information.

I got a fake soulsilver game and returned it and ended up going to fuds instead

Great staff. Very helpful

Nice store. Helpful staff.

They have ever thing i need

Wanna resell a game... the memes are not wrong... Game stop... you will be happier when physical media is gone so you can watch them go out of business. Store is clean... staff is friendly...

Guy was cool even connected and imputed my Pokemon crystal in my 3dsxl

A great place to get video games and video games accessories and to peroder new video games.

Great verify of games and gaming stuff

I go there a lot their staff is always very nice and they recommend things very good GameStop

The service at this Gamestop is awesome. I have had issues and they are very great at helping.

Does well on price for some used games but could at least try to compete with other area video game retailers. Especially when I can go to Wal-Mart thats less than a block away and buy the same game for almost half the price.

I love this location! Great customer service and wonderful employees!

Store suppose to open at 9:00am it didn’t open until 10:40am!!!

Very nice customer service

Good place to get games

Good variety, good prices, friendly staff

Would have given it 5 stars but was low on stock of the merchandise we drove out of town for because it said it was at store on website. Very friendly employee working.

I went in without realizing they were closed and they very rudely told me to leave

Traded in Xb1 for Xb1x. Nigel was friendly.

Great customer service

Best GameStop in my area. More choices of guides and accessories compared to Anderson store

Nice store, staff seem knowledgeable.

I come here often! This place is great!

It was an OK gamestop, friendly people.

They were very rude made us leave because it was a few minutes s till 6

I like how kind they are and how they actually want to do their jobs

Dont have older games

They were very friendly

Great staff..Great Games

I love this store

Games

They really go out of their way to help you

Had what I needed

Cum

Clean and friendly

The employees are very kind

They need to stock more