After my Mom had Cancer in 2019 I began taking care of my parents, often times paying the monthly fee for their 2 storage units at this establishment. The owner was aware of their health and financial status and I gave him my number as a contact number. I moved them in with me and put in a change of address form with the post office. On Feb 5, 2021 my father died from complications after having horrible alzheimers, attempting to sneak out, and falling where he suffered a severe brain injury. After grieving, I began settling his affairs. I went on 5/1/2021 to pay the past due fees and remove all items from the 2 units. The manager would not come outside due to Covid and simply stated that they had an auction and sold all of the items and attempted to reach us. I never received a phone call at their number which was forwarded to the new address. I never received a letter after forwarding the mail. They also had one additional unit at Mallory Station Storage in Cool Springs. The gentleman there not only let me settle the cost but did not hold an auction because he wanted to wait until he spoke to someone from the family. That is how you run a business, not the way the coward does at Bellevue Store-N-Lok.

Awesome place to put things

I have found Bellevue Store n Lock easy to deal with and have used them for several years and had 4 different units with them over the years. Brian is great to work with. The location is convenient and I feel safe there when I am moving stuff in and out. The only 2 negatives were: my unit got broken into during the 2016 holidays. Bellevue Store n Lock notified me immediately and put a new lock on at no charge on since I couldnt get out there right away due to surgery. And there was a mixup with pricing where I was charged more for 2 months which Brian took care of quickly. All in all I am satisfied with my experience.

I went to get my daughters things out of her storage unit and everything was covered with mice feces. Every bag of clothes was saturated with feces. All the boxes were covered. All the furniture was covered. It looked like something in a horror movie. I called management and they basically said oh well sorry. I asked if there was anything they could do and they said no. I find that absolutely despicable

Nice employees, clean facility, reasonable rates, & good accessible location.

Decent storage place for the price

Safe, quiet and great staff.