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Simpson Performance Products
328 FM306, New Braunfels, TX 78130, United States
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Simpson Performance Products
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Mi
Review №1

Was looking at getting a new Motorcycle helmet. The staff was very knowledgeable and they helped every step of the way!

TX
Review №2

This place has been on my list of places to visit since I was a child. On the last trip from San Antonio to DFW, I finally had some time to stop by and it was really great visit. Aside from just wanted to browse and maybe get a tour, I also needed to get two Hans devices recertified. One could not wish for nicer people. Special thanks to Mimi (sp?) And Barbara for getting the Hans certs taken care of so quickly.

Do
Review №3

The team there is awesome! Customer service with them has always been top notch. Gabby was great in getting my wife fitted for a new helmet. Thanks again Team Simpson!

Ch
Review №4

I love their helmets! But I guess I have a problem with how they advertise them...I just ordered a ponyboy though and its advertised with a gold shield. Yeah at the bottom details it says it comes with a clear. I guess I should have done more reading but I really feel like if youre going to advertise it with a gold shield, sell it with a gold shield. Now I have to either wait another week and spend another hundred dollars for a shield or go without. Im super bent out of shape about this.

Je
Review №5

Great place to get motorcycle helmets and lights, racing safety gear, off-road seats and belt harnesses and lights. Friendly staff and very knowledgeable about their products and industry. Highly recommend taking a tour!

Ho
Review №6

Absolutely professional and well knowledge in parts and accessories.

Ro
Review №7

What other company can you get this kind of protection PLUS killer customer service? No where these days, thats where! Ordered the wrong size, made some calls, and I now have the correct size on the way before my old one has even left. These guys sent me the right size for my trip thats just 3 days away, before even receiving their return yet. Their helmets rule and so does their customer service team! Thank you Blenda! Saved my trip.

LO
Review №8

On Thursday January 11, I got a second chance at life, thanks to my Simpson Helmet! Im wholeheartedly appreciative to be alive after totaling my motorcycle after striking some loose livestock on the road. After the accident, I laid unconscious in the road until help arrived. It wasnt until I woke up in ICU that I became aware of all of my injuries and just how lucky I was to be here. My 3 children can NOT thank team SIMPSON enough for saving their mothers life.

Je
Review №9

Never have I experienced such personalized customer care, as I have from Simpson. When Simpson introduced the Mod Bandit, I decided to replace my Ghost Bandit, but I decided to make a day trip and buy direct from the factory in New Braunfels, Texas.When I arrived, I was introduced to their Customer Care Specialist (and all around expert in everything) Ms. Mimi Fields. Ms. Mimi brought up various sizes for me to try on, since the Mod fits slightly different from the other models. In the end, I was so happy I went in person. I was able to wear various sizes around the showroom, until I had found the absolute most precision fit possible. Mimi insisted I not rush the process, and she was SO right. When it comes to such a critical lifesaving piece of gear like a helmet, precision is the goal, and precision is what I got. This is the lightest (Carbon Mod Bandit), best fitting helmet I have ever owned. I am a Simpson (and Mimi Fields) fan for life!On going customer care at Simpson is unreal! I have emailed Ms. Mimi on several occasions to inquire about random tech specs, engineering choices, and recommendations regarding comm units and such. Ms. Fields has acted as my voice to the experts in-house, helping me to further customize my gear to my specific needs.Thank you Simpson! You’ve “knocked it out of the park” with the Mod Bandit, and with Customer Care like Ms. Fields continues to provide.Regards,Jeff Wagner - PresidentEMS RoadDocs Riding Club-Capital City Chapter-“Racing the Reaper”

Da
Review №10

Very courteous and professional staff, great products, quick and easy to get what you need. They accidentally charged me twice for a helmet shield, so when I went back and told them they fixed it without hesitation. Its nice to be able to pick up a helmet, or a nomex racing suit, or even a cool hat or t-shirt directly from the manufacturer.

Ni
Review №11

Nice selection of products and service represents were very helpful

Er
Review №12

Fantastic!!! Great products appropriately priced. Will definitely go back!

Oa
Review №13

Joseph provides EXCELLENT CUSTOMER SERVICE, something hard tocome by these days.Instead of just telling me the jacket that I want is discontinued He went out of his way to find me one.I cant believe he found one, Ive been looking for a year and a half on ebay internet etc.thanks JosephBobby J.

To
Review №14

Great car show.

Ja
Review №15

Such friendly people! Great products!

Se
Review №16

Pam is awesome! She gave us a tour of the facility.

Br
Review №17

Great customer service!

Jo
Review №18

Legen, wait for it...... dary

Da
Review №19

Only place my hubby will get his safety equipment....fire suit and helmets.

Ma
Review №20

This is the headquarters. So, yes they have a small store area to purchase some products, but the main purpose of the facility is management and manufacturing.

to
Review №21

Killer deals on racing gear

Er
Review №22

Good

Ma
Review №23

In simpson you can find products for car racing helmets gloves special suits sapatoz t-shirts harneces. Everything and take care of the quality of the products 😃😉

Ro
Review №24

Self-sporting helmets and motorcycles, of good quality but prices vary

DP
Review №25

Everything for your safety as far as Racing is concerned

Information
25 Photos
25 Comments
4.8 Rating
  • Address:328 FM306, New Braunfels, TX 78130, United States
  • Site:http://simpsonraceproducts.com/
  • Phone:+1 830-625-1774
Categories
  • Corporate office
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
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