Great and friendly crew they installed my smart start in no time. They had me wait in a cool comfy lounge with a tv. Everyone I came in contact with were very friendly and professional!

So I just took my new 2020 ford into this shop and had the great opportunity to meet Fred. After they did a transfer that took from 10:00 am to 6:15 pm my truck that is brand new now has a air conditioner that no longer works and half of the lights do not come on. Oh and did I mention that the device that was installed in malfunctioning???? When I brought these to Fred attention he said it was not his problem and to take my truck to ford and let them fix the problem. I informed Fred that the truck was brand new and everything worked when I dropped it off only to be told that he was not going to do anything and if I didnt like it that was tough. I mentioned having my attorney getting involved and Fred F. said I was a DRUNK who was on probation and not him and to get in my truck and get off his property. This guy was a real piece of work and had a big attitude not just to me but to other Smart Start customers that came through. I asked what kind of training they have and he said they do not go to any type of class but relies on past installers to show the new ones how to do installs. I would STRONGLY encourage bad reviews as well as calls to Smart Start if you are treated like this by Fred. Complaints and bad reviews will change his little man attitude! I give these guys a -5 stars at best!!!!!!!!!! What a poor excuse for a business representative.Update: The owners contacted me and were vary professional about the incident. The individual is no longer employee at the location. I feel this matter was handled in a correct and proper manner. I give them 5 stars for the way the end results were handled.Chris

All Staff were very friendly and fast to take care that I didnt wait to long system works great....

All of the Smart Start/ body shop staff that I’ve come in contact with here are very friendly! One holiday weekend the line was so long that I waited until 7pm and the attendant offered me a soda. Also, they have a nice cozy indoor lounge with a tv.