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LUSH
3129 Magazine St, New Orleans, LA 70115, United States
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LUSH
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He
Review №1

I love this place. Staff was very nice and helpful.

Sp
Review №2

This was my first time visiting lush and maybe my expectations for customer service were too high. After reading for years about the amazing customer service at lush, I was excited to visit when I saw there was one close to our hotel. When I walked in, I was told to use hand sanitizer by the staff member but that was the only assistance I was provided until checkout. Nobody asked if I needed help or tried to explain any of the products to me and I was left guessing. I bought a few items and the girl who checked me out was really great. But I would have appreciated some guidance and information & any kind of introduction. The products I did buy are amazing though

La
Review №3

This place is expensive but so worth it! I love the bath bombs and their sleep lotion has made a world of diffence on my skin and smells amazing!

Ks
Review №4

My wife and I have been to several Lush stores across the country, and this location ranks high in our comparisons. In our visit today, the store was fresh looking, well laid out and the customer service is outstanding. We will definitely be back for a revisit.

Br
Review №5

I love lush! They have the best products. I love the bath bombs and the moisturizer bar.

Se
Review №6

The people here were great. They were very knowledgeable about their products and friendly. Nice stop for vegan and earth-friendly body care products.

C
Review №7

I loved this whole body hand made beauty care place. The setup was that of an old school candy storefront, it hit you with an array of colors and smells. The imaging in this place made my senses run wild. I had to pick a bath oil, although the bath bombs looked irresistible. Im also a natural born girl and loved the hair care products here as well.PPS.Just jump right in and steer towards the most interesting thing that attracts you first, you wont be disappointed. You get to test almost everything and there are some demonstrations as well.

La
Review №8

Everyone that works there were friendly and very helpful, a huge thanks to Mary Grace, who put together some samples of her favorites for me and I love each one!!! The soaps smell amazing!!

Am
Review №9

I love this store so much. The staff are really sweet and so helpful! I am really glad that I store has reopened. I love coming to this shop everytime I am in New orleans!

Er
Review №10

EVEN THOUGH THEYRE OUT OF MY FAVORITES, IT IS STILL THE BEST FOR BATHS!!!!

Sh
Review №11

Staff is always friendly, helpful, and engaging. the store is a bit larger then other Lush locations making it easier to navigate especially when its busy. i enjoy the Fresh Face Masks, Aliens & Monsters FUN, Big Bang Bubble bars and Intergalactic bath bombs just to name a few. this is definitely the place to be for most major holidays to snag seasonal exclusives. we go here almost every time we go into the city. this is a great company with amazing core values!

Li
Review №12

Great products that not only smell great but do wonders! Zach was super sweet and helpful!

Le
Review №13

Is it pricey? Yes. But you get what you pay for. This store smells like heaven. The massage bars are definitely a favorite. Also, they have this lotion scrub bar. One of the best things in the store. Definitely a splurge kinda place.

Go
Review №14

First time but shopping for a Christmas gift for daughters teacher. Staff very professional and extremely helpful. We will be back for ourselves next time.

Ca
Review №15

I love the experience of Lush. It makes you want to rush home and take a long bath followed by a spa treatment. Happiness in a bag!!

Lo
Review №16

Great lush, good size store for the area.

An
Review №17

Everyone is so kind and welcome they helped me find my fav products sleppy the are also very king and great with covid prosedures!

Na
Review №18

I hope nobody noticed I farted.

An
Review №19

This location is definitely my favorite Lush I’ve ever been visited! The employees are always very helpful (but without hovering), kind, pleasant, and truly seem to enjoy working at Lush. What makes my trip even more enjoyable is how sweet they are to my pup. My dog now looks forward to going to Lush even more than I do now I think! :)

Ev
Review №20

Quick and easy order pick up and they give great free samples.

Di
Review №21

Everything TO LOVE! No other Bath Bombs smell this fantastic. I discovered LUSH in New Orleans 3 years ago...Bring a LUSH store to Mobile, Alabama..please...

Ta
Review №22

I always love coming here (minus the location) the staff have always been kind and helpful. I generally go in for specific things but when im looking to venture out they always help me find a new product to love.

Ro
Review №23

I went to Lush seeking a gift for my wife, completely out of my element. The lovely ladies there recognized my confusion at the overwhelming choices and were a godsend in their knowledge and wonderful service. So very patient and kind. I highly recommend Lush for anyone looking for a lovely gift for their spouse.

Br
Review №24

A magical place of smells, soaps and so much more. For real. It’s addictive. Awesome handmade cosmetics and sustainable beauty products!

De
Review №25

Knowledgeable, helpful staff. My 1yo has eczema and they directed us to the perfect body wash, for him (natural, safe ingredients that replenish the skin. Smells & feels incredible). I recently had quite a few seasonal bath bombs arrive broken (online order) and, even though they didnt have the seasonal items in stock yet, it was very easy to exchange for other items in store.My 5yo has thick, unruly hair and their shampoo bars and conditioners make his hair soft and manageable and reduce waste - who doesnt love that?They often do demos and will let the kids help.

Ch
Review №26

Very helpful staff (like all Lushes should have). Super great products. Easy to make returns. Samples provided upon request! Smells good. Good presents.

Ch
Review №27

Lush is very expensive but worth the price. Friendly and helpful staff and amazing products. I use the ocean salt scrub and love it. The atmosphere is very aesthetically pleasing.

Fa
Review №28

Im obsessed with Lush and this store is no exception. I love that its located on Magazine so its by alot of other cute shops. Lush literally has face and body products for every skin types. The employees are extremely helpful and always offer samples!

La
Review №29

Im a bonafide Lushie and the Magazine St. location is one of my favorite stores of all time. Ive been to the Oxford St. London store and I think I might like this one better. Its wide open with tons of natural light. The staff is attentive, and helpful, but will let you shop.

ch
Review №30

Loved my experience.

Da
Review №31

We have shopped at Lush brand stores for years. This was our first experience at the location on Magazine St. The store was spacious, clean, and well-lit. All of the assistants were quick to offer help, and were very knowledgeable about the products. We were offered samples of products that we wished to try, and they had ample stock to refill products that we use often. It was a fun shopping trip. If you go keep in mind that the stores are heavily fragranced by the products inside, we have had friends with sensitive sinuses that had mild irritation for the first few minutes.

ga
Review №32

I was amazed looking at their range of handmade products the moment you go inside you feel so fresh with the fragrance of natural ingredients its just amazing I got lip scrub, lip balm, deep cleanse shampoo, seaweed face mask and I am so happy with all that.If you love using natural stuff definitely take a look.

Ni
Review №33

Great customer service and I love the store setup. Very clean, spacious and welcoming environment. The lady that greeted me answered all of my questions and showed me where everything that I wanted was located. Will definitely be back soon.

Sa
Review №34

Great location. Lots of product available. Very helpful staff. Avoid weekends if big crowds bother you.

Ja
Review №35

Beautiful store with matching staff. Lots to choose from. Good prices.

Se
Review №36

The staff are very welcoming and will help you as much as you need, without being pushy or overselling you.

Sp
Review №37

Great products!

Am
Review №38

This was my first time in the store and the associate Elizabeth was very helpful and patient. The location and layout of the store was perfect. Everything was so simple and easy to find that I will definitely be back and I am so excited about giving my gift this year thanks to her help.

Ki
Review №39

Staff is always great, literally the most pleasant poeple in retail. Products are great, store is easy to navigate. Fun place to shop!

Ty
Review №40

Went here a few weeks back for a birthday gift of a ton of bath bombs. I had never been to lush before and was welcomed by an awesome staff and fantastic products. Was very impressed by the knowledge of the staff and the quality (I was told later) of the bath bombs.

Et
Review №41

Very nice and large LUSH. While we have them in Canada, my family wanted to see if they were different in New Orleans. We saw lots of the same stuff, which isnt a problem, its nice to see they are popular everywhere. Very friendly staff, clean and open layout.

Ma
Review №42

Some of the kindest employees Ive ever met. They help when needed and keep a distance while you browse. Fantastic products, wonderful company. Try the bath bombs

Je
Review №43

Beautiful selection but a little too lemony for me. Ten years ago the products were more natural smelling and the scents were more appealing. Overall the staff were helpful and courteous.

Pa
Review №44

I love lush! I prefer this location compared to the One in the French Quarter due to it being much more spacious! Lovely knowledgable staff to attend to you on your first visit, when you know nothing. Products are pretty amazing! I love shopping at Eco Friendly establishments.

Br
Review №45

OH MY GOSH!!!!! I love this place! The staff was extremely nice, helpful, and AWESOME!!! I purchased a shampoo bar and I didnt know which one I should get, so I ask which one would be good for my scalp and they showed me a few options, and they were FANTASTIC!!!! Now my scalp is better!!!!!

Bl
Review №46

I found the staff to very attentive and helpful. I came in shortly before closing and I wouldnt recommend that you do the same but I did and they didnt trip. I was in and out before closing time—satisfied.

ja
Review №47

Super helpful beautiful staff. They are your guide to wellness! And shout-out to them letting me borrow their eclipse glasses!

J
Review №48

Friendly, attentive staff. Great one of a kind products that you can try before you buy.

St
Review №49

I had a wonderful experience here with both the staff and the products. and they loved our dog!

Ta
Review №50

I love all of the staff, they are helpful and know their Lush products. Im 46 but my skin looks 26, thanks to Lush products.

ga
Review №51

Best Lush store ive been to in New Orleans/ Baton Rouge area! Very big and spacious, clean and everyone is super helpful and kind!

Al
Review №52

Get all my shower and lotion needs here. Love it

Ab
Review №53

I always love Lush. This is no exception❤

Ro
Review №54

I wish they would do more on social media but the store is amazing! My daughter loves this place and brownie points are always good.

Sc
Review №55

Plenty of items to choose from and try and they have an extremely helpful staff.

Er
Review №56

Stopped in for shampoo and conditioner bars-- the staff helped me find the right fit for my hair type, and were happy to load me up with plenty of free samples for other products I was curious about. Also grabbed a few favorite bubble bath and bath bombs.

An
Review №57

Ummmm... just walked in and asked if they had any scents similar to musk. The girl said shes not familiar with synthetic scents, could I describe what musk is to her. Um? Ok, its not my job to educate you on general scents; quite off putting approach to sales.

Ev
Review №58

I go to this location constantly and have never had anything but a great experience!! The employees are friendly and helpful and the products are amazing!!

Sa
Review №59

Never had a bad experience here. Very spacious compared to most lush stores. Staff is lovely and lenient with sample pots!

Ma
Review №60

Love all LUSH Products. All Organic handmade products. Skin, Bath, Hair. Great Idea for gifts. Everyone loves a Bathbomb.

Ja
Review №61

Staff is very helpful and knowledgeable.Very friendly service even when it is busy.

Ta
Review №62

Danielle was very knowledgeable and upbeat! I LOVED the amount of products for hair and skin.

Na
Review №63

Such a fun place to look around, smell everything, try everything. The staff is super sweet and helpful.

El
Review №64

Whats not to love? Luscious scents, bubbles, bombs, scrubs, masks and lotions and mouthwash tabs and and and. A favorite of mine in any city

Jo
Review №65

3 Lush BATH BOMBS!

Lo
Review №66

Staff is extremely knowledgeable, helpful and kind. The products speak for themselves. A tad pricey though.

Je
Review №67

Environmentally friendly store. Company pays fair wages too. Employees very friendly and helpful.

Bi
Review №68

They have a large variety of soaps and stuff for people looking for anything smelling good

Th
Review №69

Staff very helpful and knowledgeable, made picking products simple and easy and gave samples of stuff I was unsure about

To
Review №70

Great place to buy gifts for women into bath things and fragrances.

Co
Review №71

Smells really good couldnt make up my mind

Je
Review №72

We always have fun shopping here. Its like a spa playland of goodiesMe, my boyfriend and daughter all love it here

Br
Review №73

Amazing staff. Everyone there is knowledgeable and is great at helping you find what youre looking for

Ma
Review №74

The staff were all attentive and sweet, and offered great product recommendations specific to customer needs. Its always an adventure to visit, but those with headaches and sensitivities to fragrances may want to limit their time in there.

Kr
Review №75

Phenomenal customer service, seasonal treats, and year round faves for indulgent but practical body care.

M
Review №76

Always so helpful. Like to just sample everything and end up buying the same thing. Every....time.

Cy
Review №77

Nice variety, but pricey. Very friendly staff

Re
Review №78

Wonderful products!

Ma
Review №79

Great! Lovely people. Lovely products. 💖💖🙂

ra
Review №80

Great soap. But way too much money. Wish I could use it everday. I use it for those ultra special occasion. All the other time Im a safeguard chick. Wish I could spend 200/month to smell like heaven. Im always available to sample products anytime. Just throwing it out there. I probally should start using it when I go out for job interview. My special occasion dont really make any money. However, this probably would be a must for certain professions.

Er
Review №81

A very well stock of organic skin care items with an array of bath products, such as bathrooms.

An
Review №82

Cool products. Nice people.

Ma
Review №83

Great bath and personal products cutest place fantastic help greatest customer service Love IT

Al
Review №84

The staff were very helpful and the products are addictive 😁

Me
Review №85

One of my favorite stores, great customer service

Eb
Review №86

Theyre staff is amazing! They are so friendly and helpful.

Je
Review №87

Lush is simply amazing! Every Lush employee Ive ever met has been nothing but warm, welcoming, and professional. I especially enjoy how these employees dont seem robotic, and you can tell they enjoy their job! The customer service is some of the best from ANY buisness Ive supported.The products are of the highest quality. My skin and body can be quite sensitive to soaps and bath products, and I have had a history of struggling to find product that I can enjoy, and my body also enjoy. I feel as if discovering Lush was akin to finding a gold mine. I can actually enjoy good face wash and masks, and lotions and bubble bars without my skin flaring up or breaking out. I can enjoy amazing bath bombs, without contracting a UTI or having dry skin. Thank you so much Lush!**Keep in mind, everyones skin and body react differently to products. Just because it may have worked for me, it does not gaurauntee it may work for you. Please ask the Lush employees on how to safely test products before using.

Lo
Review №88

I cannot detailed enough how helpful each and every employee at this cosmetic Outlet is. I am a highly loyal customer that is found a new belief in organic lifestyle. When I was introduced to Lush as a man I was a bit biased about the idea of using items from a cosmetic store but very soon my eyes were open to the fact that cosmetic is only a name everything in their store ranges from organic oil-based soaps Two organic hand and body lotion to a lot of products For Men beard wash conditioner male face wash oil based male shaving creams which I for one am highly appreciative for because I have sensitive skin and will have an excellent Breakout from using regular shaving creams Ive had to dry shave since 1999 and this year 2017 is when I discovered Lush I do not have to dry shave anymore. I highly recommend checking out this store mainly because whatever price you see can be adjusted simply by cutting a little bit off or shaping it the way that you want...... speaking in particular to the Soaps but they also have many other items for brushing your teeth and soaking in a aromatic bath to shampoos body gels.... jelly soaps........ its amazing in there please at least check it out they have entirely changed my life. I give Lush five stars two thumbs up and the Semper Fidelis check it out on Magazine Street.

Co
Review №89

Very friendly wife love the product daughter does too me not so much because I know my wallet takes a hit but happy wife happy life lol

Ca
Review №90

Love LUSH! Staff at this location are helpful and knowledgeable.

Ka
Review №91

Best LUSH store ever!!! The staff is super knowledgeable and friendly!!

Ap
Review №92

Its a bit overwhelming having so many products, but the staff takes time to explain every product to ensure you get exactly what you need!!

Ch
Review №93

Nice atmosphere. Good products.

Br
Review №94

Great selection! amazingly helpful staff, and wonderful location!

Da
Review №95

My favorite store of all time. Everything is great about it.

Al
Review №96

Great customer service and products are amazing!

An
Review №97

I love Lush. Every store Ive traveled to has friendly, knowledgeable, helpful staff. 💗

Ki
Review №98

Love the natural products and the staff was knowledgeable and friendly

sa
Review №99

All of the employees were so helpful!

We
Review №100

Very knowledgeable friendly staff.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:3129 Magazine St, New Orleans, LA 70115, United States
  • Site:https://lushusa.com/?utm_source=google&utm_medium=gmb&utm_campaign=709
  • Phone:+1 504-899-4089
Categories
  • Cosmetics store
  • Beauty supply store
  • Gift basket store
  • Gift shop
  • Perfume store
Working hours
  • Monday:11AM–6PM
  • Tuesday:11AM–6PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–6PM
  • Friday:11AM–6PM
  • Saturday:Closed
  • Sunday:11AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • NFC mobile payments:Yes
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