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GameStop
33 Lecount Pl, New Rochelle, NY 10801, United States
Appearance
GameStop
Comments
Je
Review β„–1

I ordered a bowser castle from another store and they changed delivery on my the day before a birthday.I called around and found one at this game stop. The gentleman held it for me and when i was having a difficult time finding the place he gave me step by step direction and walked outside and flag me down on the sidewalk.He saved the birthday since its the only thing my step child wanted . πŸ™Œ

Br
Review β„–2

Love it love it this store has all my favorite games

Bi
Review β„–3

Went their to trade some games, Some of the workers looked like they were upset because they had to help me with it. Strange stares and scowling. If you guys dont like Corporate GAMESTOPS business model as far as game trade...I dont think this is the job for you!

It
Review β„–4

Nice friendly staff. Lots of PokΓ©mon merchandise, very satisfied.

ri
Review β„–5

Nice staff members and very informative

ni
Review β„–6

This GameStop has a variety of different consoles,chargers,games,Etc. They have collectibles stickers little Chains with characters on it from specific movies and games. Also they have a variety of consoles ranging from 1980,1990,up until today! So they have things depending on what you like! They have controllers,customized accessories along with custom controllers. They have so many things at GameStop Prestige,so many things for many types of gamers!

Th
Review β„–7

Customer service is excellent

Di
Review β„–8

This branch stands out above most locations Ive been to. Selection is excellent, as is organization in the store. The service is outstanding, especially Celeste who basically remembers most customers and takes care of them with panache. I never have a problem here, and questions are always answered. I but and trade here regularly, as the prices are great.

Be
Review β„–9

I almost forgot that I have visited here. I cant really say much about it except there was only one guy who was working behind the counter but thankfully it wasnt as crowded because if it was then I will have to give this rating a one-star. Why? Poor customer service.

He
Review β„–10

Worked with me until all the games I wanted were located

El
Review β„–11

They have the friendliest staff. Thxs Hanna and Derrion for taking the time to explain what I needed and calling around ti order it. Will be back!

G.
Review β„–12

They always have what my children want

J
Review β„–13

Great place, great people and great food.

Ch
Review β„–14

I go specifically to this game stop and not any other. The staff is cool and well informed about games and consoles. leave happy every time

Ke
Review β„–15

Friendly and informed staff. Theyre not just associates, theyre knowledgeable game stop associates. Pleased all the time. 4 stars and not 5 because of the opening hours. Should be at least 9am.

Jo
Review β„–16

Buyers beware, sales associates may scam you if your not careful. If you purchase Xbox live card or any other game card make sure it matches what’s on the receipt. They scammed my 12 year old son, cards purchased didn’t work. We to the new Rochelle store to find out why the store advised didn’t match what was on the receipt so nothing could be done. My son used his own money and this store just robbed him. Calling customer care and all they can do is open a report to investigate, now it’s a wait and see if something really does happen. Avoid GameStop especially this one, go to Best Buy, Walmart or even Amazon you would be better off.

Za
Review β„–17

Amazing store great games although I don’t like that the games are used

am
Review β„–18

Really great staff there management has definitely pick the right associates for the job. Always satisfied leaving out of there. Thats why I only go to them.

TC
Review β„–19

Why i love it cus i love it

Er
Review β„–20

Best store to buy video games!

Ja
Review β„–21

The employees are very very knowledgeable. Its not one of those gamestop that hires attractive people just to lure more customers in and when you ask them they give you that dumbfound look uuUUUuhhHHHhhh....*turns around and looks at the experienced employee* . Theyre very friendly and they will actually back their answers with their personal experience (most of the time). They help each other out if the staff you asks doesnt have the knowledge cuz theyre not interested in the game you play. I highly recommend this place.

Ex
Review β„–22

It was great to get game gift cards

Ti
Review β„–23

I like the staff very friendly and curtious. Good selection of games.

Cr
Review β„–24

Great costumer service and staff is always very friendly.

Ca
Review β„–25

Great staff I always leave there happy because they have all the games i need and want

Ke
Review β„–26

The people working here was very helpful

Se
Review β„–27

Nice store, not the best prices but has what you need.

Wi
Review β„–28

Pre-ordered games twice here and both times I’ve gone to pick up them up on early release they don’t have the games in stock. Tell me how this happens? Not going back anytime soon.

K.
Review β„–29

Great people, awesome shop. Went home happy with my PS4

Jo
Review β„–30

Best place in the world for ages 10 and up

el
Review β„–31

Good games,Now games are a bit cheaper

Ke
Review β„–32

Love all gaming stores.

Ke
Review β„–33

Good service but lines be crazy sometimes

Ho
Review β„–34

Best employees hands down 😍

Da
Review β„–35

Staff was very patient and answered all of my questions

NY
Review β„–36

One of the best GameStop in new ro

KG
Review β„–37

Overpriced stuff as always. Would rather purchase stuff on Amazon for less.

th
Review β„–38

I shop only at gamestop and no Im not a employee of there there is a person in gamestop I will continue to shop there

Da
Review β„–39

Pretty good location!

Ad
Review β„–40

Amazing place to find videogmes

Mu
Review β„–41

Good service

Sa
Review β„–42

Very helpful

Sh
Review β„–43

Cool Games

fr
Review β„–44

I love this place

Da
Review β„–45

Please dont close!

lo
Review β„–46

Never had a problem

De
Review β„–47

Yall nuggets never have squat that I need

Pa
Review β„–48

He must of been having a bad day or something but i just went in there to buy god of war and there was only one worker there and he was just being mean to everyone like geniuenly rude he wasnt even trying to have manners to anyone.

HA
Review β„–49

Great people

Wa
Review β„–50

Great service

Ne
Review β„–51

Fun and exciting

Kn
Review β„–52

More pops

Mo
Review β„–53

Loved it

Ad
Review β„–54

The person who attends is very friendly, and you find cool things like t-shirts, hats, purses, stuffed animals and toys apart from video games

Ch
Review β„–55

I like it a lot but they should supply it more generally, space they just need to accommodate and refresh the merchandise and they liquidate what is stored

Information
7 Photos
55 Comments
4.5 Rating
  • Address:33 Lecount Pl, New Rochelle, NY 10801, United States
  • Site:https://gamestop.com/store/us/ny/new-rochelle/4703/new-roc-city-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 914-235-0472
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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