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Dent & Ding Appliances
1511 24th Ave SW, Norman, OK 73072, United States
Comments
jo
Review №1

Great selection and service. Staff was very friendly and delivery was prompt and on schedule. We will recommend Dent and Ding to anyone looking for appliances at great prices in the future! Thanks!

Ta
Review №2

Great service! Was in and out for a great price. I will be back!

Me
Review №3

So helpful! Found a perfectly priced dryer that is brand new! They have amazing stock at great prices

Je
Review №4

The staff was so friendly and knowledgeable. They helped me find the perfect washer/dryer for my needs. Im definitely going back!

Ru
Review №5

We were very lucky to walk in and immediately find the washer and dryer we wanted as well as get financing in under 15 minutes, then later in the transaction we found out we were working with the owner of the shop! She was absolutely amazing and helped us with any questions we had. The two gentlemen working in the shop with her were very helpful and kind, and did not mind us asking a million questions. Thank you Jennifer for giving us the best service we have ever had!!!

Al
Review №6

Very friendly and helpful, excellent service and all around was great and easy to work with! Staff was very knowledgeable and friendly, 10/10 would recommend!

Sh
Review №7

They are very knowledgeable folks!!! They saved me money and told what part I needed to fix my issue right off the bat!!! Very highly recommend them with any issue you may have with your appliances!!!

Br
Review №8

Great place! Friendly staff and prompt delivery times!

TJ
Review №9

Great experience! Were very helpful and showed us great deals! Recommend to all looking for appliances!

Re
Review №10

Best priced washer and dryer in Norman and best customer service! We got super speedy delivery too!! Amazing place!! Plus theyre local!

Pa
Review №11

I called this store to see if they had any washing machines that was not very much. I told him that mine stopped working last night and it was going to cost 472.00dollars to fix. He ask me to take down his number and send him a picture of my washer and he might could walk me through fixing it and he fixed it over the phone. What a great person. Im going to shop at his store for now on.

Je
Review №12

Amazing assistance from Jennifer! We just moved to Norman and were desperate for appliances. In one stop we were able to get two fridges and a washer & dryer. No one else has the inventory right now.Thank you!!!! Excellent service.

Ca
Review №13

Absolutely wonderful service! Jennifer was so kind and very knowledgeable about the washers and dryers. Definitely recommend shopping small!

Sa
Review №14

They are extremely helpful!! I would return and buy from them again, as they have excellent service.

Si
Review №15

My fridge went out during the most recent winter storm and I was quickly able to find one within budget here! Employees were very nice and made sure I had everything I needed to go with the fridge, they helped get it loaded into the truck and it was a quick and convenient process. I highly recommend and will definitely go back for more appliances in the future!

Sh
Review №16

Shelby was great at accommodating my appliance needs for my move. And my items will arrive to my home a lot sooner than the big box retailers! ++

Na
Review №17

I posted a very negative review a couple of weeks ago and I was completely wrong. It seems as though that my freezer door was not completely closed when everything thawed, and it is working fine now. I regret posting the negative review and volunteered myself to correct this matter. Jennifer handled the matter in a very professional matter and I truly appreciate that.Respectfully, Shelley Walker

Gr
Review №18

ALL SALES FINAL. This is a problem. 70+ year-old parents bought a washing machine from this place. Salesperson claimed that the machine was new. Broke 2 months after they bought it; however, it was making a strange sound when they bought it, sounding like a loose piece of metal moving around. Dent and Ding claimed that all sales were final. Sounds like my parents were sold a broken washing machine as new. Called a repairman suggested by Whirlpool. Then they needed to order the part. Been 6 weeks with no part. Though that is a Whirlpool issue, be wary of new appliances and the all sales final provision. They were sold a lemon. YES, during the pandemic it is tough to sent out technicians. I understand. But here we have 2 people 75 years old with some health issues. Step up and do the right thing.

Ky
Review №19

Great facility great staff and employees!!! Very helpful and informative also such a great deal (:

Co
Review №20

Affordable and really pleasant experience buying a new washer/dryer set!

Co
Review №21

Very honest and affordable, new no dent and ding, prices below what you’d expect from a typical brick and mortar. Overall excellent experience!

Jo
Review №22

Excellent company, very friendly......the bees knees in appliances!

Tr
Review №23

Super helpful staff with great customer service!

Fa
Review №24

Great service and helpfull people

Je
Review №25

An amazing deal on a refrigerator. Fast delivery. Both the service lady and the delivery guy were very professional and nice. I have looked and looked and waited, then I came across this store. Saved so much money and time. No back order. Love their honesty as well.

Sc
Review №26

Friendly sales service. No visible damage. What you see is whats available, unlike other places where they have to order it if you want one.Not my first purchase here, and I always check here first for the best price on appliances.

My
Review №27

Good prices, Great customer service, super sweet people and very easy to deal with.

Ja
Review №28

As soon as I walked in, me and my wife were helped immediately. We got a washer and dryer for an amazing price, these guys are awesome!

Ca
Review №29

Amazing service and prices! Super quick and easy!

Ja
Review №30

Wonderful people and excellent prices! Love this place!!!

Da
Review №31

Bought a brand name side by side and delivery for cheaper than lowes. Local business nice people.

Al
Review №32

Dent and Ding appliances helped me find the perfect fridge and washer for my new home! The staff was so friendly. Rodney taught me a lot about new appliances. I would recommend this store to all people seeking a new appliance. Easily accessible and no pushy sales people! Come visit!

Da
Review №33

Excellent service! Very polite! Masked up even on delivery!

Ri
Review №34

Have stock on hand, very friendly and easy to work with.

Sh
Review №35

Found the same refrigerator that Lowe’s was selling. It was $1000 cheaper with a tiny dent in the back! Lowe’s did not have the refrigerator in stock which means my huge family would have to wait even longer for a functioning kitchen. Dent and Ding said they’d bring it out the next day! Shelby and her mom both helped me with a million questions. They were patient even though I took a really long time making my final decision. I’m thankful for this company and plan to purchase my future appliances from them.

Ju
Review №36

Super great customer service, easy in, easy out. They load it right up for ya and are very straight forward on the product information! Great place and great prices!

No
Review №37

Best they can do for you is order the parts that you can order for yourself. Save yourself some time. We cant help you if you dont have a part number. Didnt want to listen to what was actually going on or what was even wrong with the part.

St
Review №38

Really friendly people, good selection, offer options you wont find at big box stores. Oh and you can get parts for your old appliances!

Sa
Review №39

They were fantastic! Great prices.

Ko
Review №40

Dent and Ding employee Shelby was extremely helpful throughout the purchase of my new washer and dryer! She listened to all my needs and did not try to push me to get something I didn’t want or need. And was very thorough with explaining the differences between the washers. 10/10 would reccomend.

Ju
Review №41

Great place!! The people super sweet and helpful. I went in for a sale on a certain washer/dryer and bought a different set for a little more. I knew this was a big was purchase. Knowing I was in desperate need of a washer/dryer I didnt want to settle. The people spent a bit a time with me telling me the good and bad of both. I was never pressured into buying. And I definitely put them to the test. The day I brought the washer/dryer home I was washing everything LOL. I mean everything every blanket I own all the clothes clean and dirty I was up till 3 a.m. and I bought them at 2 p.m. the day before. I really recommend giving them a chance and Hope they continued their excellent customer service.

Ma
Review №42

Very small business but they do seem to have good deals. They offer blemished and non blemished appliances. The blemished appliances could save you about 50% according to them. I have not confirmed that but I do believe theres some savings to be had!

Em
Review №43

Great experience! Bought a fridge and a washer and dryer!!!!👍🏻👍🏻

To
Review №44

Good prices. Nice people.

El
Review №45

Love this place! Very helpful and friendly staff, and they even stayed late for us! I highly recommend this place.

Ka
Review №46

Went to look at a fridge that was on there wen page for a great price. We get there they tell us they dont have and certainly not for that price! When I showed him there ad all he come come up with was I dont do internet. Not happy at all especially since I drove 30 miles

Lo
Review №47

Definitely recommend! 5 stars!

Ji
Review №48

We were referred here from a friend and I’m so glad we came in. We got a gorgeous refrigerator at a great price. The staff was very friendly and helpful. I highly recommend this place!

Ca
Review №49

Friendly service and a great selection to choose from

Bo
Review №50

Absolutely FABULOUS!!! THEY ARE AMAZING!! I havent found a better place to get appliances! The people are friendly, curious, and extremely helpful!! They have AWESOME deals on EVERYTHING!!

La
Review №51

Just had my refrigerator delivered today! Super smooth process and super friendly staff! So so so happy with my fridge! Thank you dent and ding!

Ga
Review №52

Thank you Jennifer and Steve for the great prices on washer/dryer and refrigerator! Couldn’t of asked for better service.

Je
Review №53

Always a great place to get a good deal on appliances, friendly and helpful staff

Sa
Review №54

I just found the refrigerator I needed in a special smaller than usual size at Dent and Ding! Their prices are amazing! I saved over $300 and the dent is on the side, you can’t even see it! Great customer service and great prices!!

Ma
Review №55

The best place in Norman for appliance parts! Great prices and super selection of new and used appliances. They’re great if you have a question and need expert advise.

Jo
Review №56

Very friendly and patience customer service. Much cheaper than buying from the big box stores! Would definitely go back!

Jo
Review №57

Very nice and very helpful. I bought a Speed Queen. Great price.

Mi
Review №58

They have some new items. Prices are a bit higher than the big box stores and delivery is not included, however they are very friendly, try to help & if they have what you want, can deliver quicker than Lowes or Home Depot

Jo
Review №59

Had a fire and was in a hurry for delivery to the new place. Spent the whole morning shopping around. Dent and ding was the best price and they delivered my stuff 2 hours after I paid just to help me out. This place is great. Id recommend anyone who needs an appliance to check them out. Great customer service.

Pa
Review №60

Excellent experience and very helpful! Would highly recommend dent and ding to anyone looking for appliances.

Br
Review №61

Very helpful and friendly !

Be
Review №62

Got a Great Fridge at an Amazing Price. We shopped for days and the prices were outrageous so glad to have found Dent and Ding. The staff was friendly, knowledgable and helpful. We will definitely be back.

ke
Review №63

Our washing machine went out and we were told by the big-box store it was on backorder and wed have to wait two months. We were able to go to dent and ding and found the exact model that matched our dryer and for a better price!

Be
Review №64

These guys are under new management, and the new management has pretty much instantly ruined the place.I went in to buy a replacement washing machine. First up their price flexibility has dropped off significantly.Secondly they now have a policy (in their defense supposedly for insurance reasons) that requires new water lines when they install, and the install was quoted at 45$ with the lines being a further $20. I said that was fine and that Id just install it myself. Their price for just dropping it off was... $45.So theyre basically forcing me to pay for an installation that I wont be using if I decide to buy from them.I talked with one of the new managers (not the owner, unfortunately), and she said normally I charge $65 or $70 for just delivery, so youre really getting a better deal with herI responded Thats great and all, but the quote I got was $45 for delivery and installation. I dont need the installation, so the cost should go down.They wouldnt budge, so I left. Dont support these guys anymore.

Ex
Review №65

I shopped around for a month before finding Dent and Ding in Norman. I just happened to see it driving by and decided to stop in. There prices and service were so much better than anywhere else I had looked. I got a brand new washer and dryer for a great price and couldnt be happier. I highly recommend this store if you are in the market for any new or used appliances.

Am
Review №66

Highly recommend them for all your appliance needs, super friendly, so helpful and the best prices around. We will be back for sure!

Ka
Review №67

Staff was friendly, helpful, knowledgeable. In & out within 20 minutes!

Te
Review №68

Purchased a Whirlpool Double oven from Dent and Ding in Norman for over half of the price I would of paid at any other store. There were no scratches on the front of the oven. There was a scratch on the outside of the back of the oven where it fits in the wall and no one will ever see it. The people who work there are very nice and they know their products!!!! I will be buying a new refrigerator in the next few months and it will be purchased at Dent and Ding. Do your self a favor and go to this store I promise you will not be sorry!!!!!

Cr
Review №69

Very knowledgeable and helpful. They even delivered same day. They also hauled off our old set and installed for a small fee. Great customer service! The next time I buy an appliance, I will coming here, again!

Ta
Review №70

The staff was super friendly and helpful, and they did not make us feel pressured to buy!

Ri
Review №71

Id already looked at a couple of other appliance places with no luck and unimpressed with the sad selection and prices Id found so far. I wasnt even picky about the outward appearance of the appliances, or if they matched; I was mainly concerned with getting something at a price I could afford, that wouldnt break down right after I bought it, and I needed affordable delivery, also hard to find. After reading online reviews, I was skeptical after seeing the one particularly bad review for Appliance Guys, but I considered that most of the reviews were excellent, and the OWNER had taken his time to respond to the bad review I saw here, which I thought was impressive, and showed that he cares about his company and reputation, so I took a chance. Appliance Guys is a small, but clean place, and they had a good selection of what I wanted. They guaranteed the appliances for 30 days, and after that, if I ever needed a tech to come out, the service call would be a fair price, nothing outrageous. The appliances were clean, and the delivery price was very fair, even though Im upstairs. Knowing absolutely nothing about what to look for, other than to make sure there were no worn out hoses, I asked the tech, if I was your mother, which one would you point me to? We made a deal on the ones he pointed out, and they delivered the appliances on time, with no complaint about the stairs or the tight space they had to go into. They took the time to show me how to level the appliances if they should ever need it, and explained how to operate them to keep them in great condition. So far, so excellent! Ive had these since the first of March, and no issues. Not a squeak, no leaks, no bangs, or weird noises. Both are very quiet and efficient, and I am extremely pleased so far. I told these guys if they screwed me over, Id leave a bad review on here, but they did me right, so it is my pleasure to highly recommend them! I found them all to be very helpful, and I had a great experience buying my used washer and dryer from them.

Le
Review №72

Great customer service. Needed dishwasher they took my specs and called me when one came in the same week! New dishwasher for great price no hassle!

Ki
Review №73

We needed a Washer and dryer and found exactly what we were looking for and a great price. Steve delivered and set up No problems. Steve is a great guy happy to have him in my home. they will be the place to shop for meKim

we
Review №74

These guys are great!! Saved a ton on a really nice refrigerator. Nice and professional. I will be back here for my next purchase for sure.

Ka
Review №75

Came in knowing what I needed, Norman Dent & Ding had it. Staff was knowledgeable & helpful. Process was smooth & easy. Left with the refrigerator I was looking for! They are definitely my new go to for appliances!

Ch
Review №76

Great customer service, great prices. Absolutely recommend. 10/10

su
Review №77

Absolute best prices In Okc! They’re such good people, they entertain my children exchange stories and small talk. It’s a very warm friendly environment. I HIGHLY recommend them. We bought a brand new washer and dryer and will be back for our fridge when we’re due for an upgrade. Forget Lowe’s! Brand new fridges with manufacture warranty at a fraction of the price. Can’t beat it!

Ka
Review №78

Had an issue with electric elements on my stove. Parts ordered and repaired by next day. Thanks guys... youre the best.

Ra
Review №79

Good and honest owners. Great selection of appliances. These are new appliances that were scratched or dinged at the factory or during shipping. This is where well buy when were ready.

St
Review №80

This is a family owned business, great savings on brand new products. We bought a 1700 fridge for 1100. I love it!

Th
Review №81

Great place with wonderful people and services! Great price! Highly recommended

La
Review №82

You gotta try this place out begore you buy anywhere else. The guy gave us a deal we couldnt say no too. Im definitely coming back!!✌💯

Ci
Review №83

Best experience, prices clearly listed. More than reasonable, reasonable delivery expense, so nice. Have bout a fridge and washer and dryer.... most everything have a 1-year warranty. Will continue to come back and refer friends! Thanks so much D&D

Jo
Review №84

We bought our refrigerator from dent and ding at the OKC home show. Great people and great experience! Would highly recommend them

Sh
Review №85

So blessed to have stopped in and check on a refrigerator. Jennifer is amazing and helped me find the perfect appliance for my new home.

da
Review №86

Amazing and friendly service who pointed us in the right direction and gave us excellent pricing

St
Review №87

Love Dent & Ding. So my experience is I got a dual oven stove for just about half of msrp. Due to Oklahoma sleet and ice we had to reschedule delivery but the next morning they were out delivering going above and beyond to get stove to me. Fantastic people. Top service and very prompt. Would recommend them to Everyone

Je
Review №88

Awesome prices and customer service! Answered all of my questions, and gave me an instant quote! I will definitely be back!

Ki
Review №89

Great inventory and fair prices. Shelby showed us several fridge options and once we made our selection we were out of there in no time!

Ji
Review №90

Very helpful! Ordered parts, came in next day. Good prices!

Sy
Review №91

Great experience! Friendly staff and quick delivery. Definitely recommend!

So
Review №92

I have visited the Appliance Guys a few times over the years. Havent alwas walked out with what I was looking for, but always found them helpful and fair dealing. Reasonableprices. Variety of items for sale varies as you would expect with previously owned appliances. They are def worth the time to check out!

Lo
Review №93

Awesome customer service! Brian was very helpful. Prices are great too!

Ry
Review №94

Great experience. Good selection. Good prices!

Mi
Review №95

I stopped in to get a small part for a dishwasher. The guy at the counter looked at it, ran to the back, and brought out just the right piece in less than 2 minutes. Worth stopping by their store before shopping online and waiting for a shipment!

Ri
Review №96

I have used them for many years and I am glad that they are here in town. I have gotten great free advise. They have saved me money. I delivered my gas dryer to them and they repaired it right away.They had the washer parts I needed in stock and I was in and out of the store in less than 10 minutes.I plan on making another purchase tomorrow.

De
Review №97

We came looking for a speedqueen washer,we found what we were looking for. Friendly helpful staff,helped us find the deal we were looking for. I recommend Dent and Ding.

Br
Review №98

I bought almost the same appliance that I could have got at Lowes for half the price! And they installed it for only 65! They said later down the road if something goes out they will fix it for free labor, I will just need to pay parts. Sounds like a great deal to me! Love this place! Will be back!

ch
Review №99

Found a nice fridge rental at home depot 1499 for 799. Killer deal.

Ts
Review №100

Easy and awesome to work with! Great price!

Information
100 Comments
4.7 Rating
  • Address:1511 24th Ave SW, Norman, OK 73072, United States
  • Site:https://dent-dingappliance.com/
  • Phone:+1 405-321-5599
Categories
  • Appliance store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:10AM–1PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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