We had the very best car buying experience we have ever had, (and we have bought 10 cars in the last 15 years) We literally said this is what we are looking for, here is allof our information and we were there less than two hours and that includes the test drive. Jeff was our salesman and Kenny helped us in financing. We walked out of that car buying experience very impressed and pleased not only with our purchase but the over all experience. Go see Jeff. He was so accommodating in sending us information and even videos of the vehicle we were interested in and communicating with us. Overall experience as I stated above was top notch!

I stopped in at Jaguar Ocala to look at a Jaguar F type, I was greeted by Jeff Lamb. Jeff took the time to show me the F type and let me test drive the car. Great car, nice lines but I am still deciding. There was absolutely no pressure to decide that day from Jeff and the sales manager, they wanted to make sure that I could make a decision with all the information, what a pleasure. A lot of dealers could use this example on how to treat a potential customer.I will certainly spread the word on how professional they operate, thanks guys!!

Well where do I start? The good…the salesperson, whom I will leave unnamed, is a rockstar. She went above and beyond trying to help. With the low inventory and not having what I wanted, she remembered and informed me once they were scheduled to get what I was looking for. It was good, and then the price….$7,500 above MSRP. After much contemplation I finally relented and decided I’d take it for the much too high price. I understood the inventory shortage and the high prices because of the supply shortage. So it’s time to make a deal and then I’m told, oh by the way, you can put a 10% deposit down but we can’t deliver it to you until the tail lights are fixed. After a little research I found that there is a recall on all 2023-2024 X models due to defective tail lights and they don’t even have the parts to fix yet and don’t know when they’ll get them and that there is a national DO NOT SALE order in effect. Awesome! After thinking about it I could not justify a deposit of more than $10,000 not knowing when the car would even be fixed and available. I offered to put $1,000 down given the uncertainty on time of the product even being available to be sold and delivered, and the response was that the manager laughed at her when proposed. What I find laughable is that a manager would laugh about a deposit that I was still willing to make on a vehicle that was new, defective, and unsure when it could even be sold and delivered to me! I will give 5 stars to the manager for saving me from overpaying though, but it is really unfortunate that the salesperson who worked hard and put the deal together may not get the commission on this vehicle thanks to her manager.

I want to extend a huge thank you to Jeff Lamb for finding the perfect car for me. I recently decided that I wanted to buy my first luxury SUV so I stopped in to look at the Jaguar Fpace. Jeff was absolutely amazing and let me test drive one they had on the lot that day, I loved it but it just wasn’t exactly the one I wanted. I told Jeff the colors I wanted and he started working, and he found it! Jeff let me know about the car before it even hit the lot so I had the first opportunity to see the car and it was everything I wanted and more! It was a great car buying experience from beginning to end. There was never any pressure to get anything extra and I was in and out of the office with Kenny in no time at all!Definitely a a five star team!

The salesperson was very helpful..the lady took her time to explain everything to us

Jeff Lamb at Jaguar Ocala is absolutely phenomenal to work with! He is extremely attentive to his clients needs and will do everything to make sure you are satisfied with his services. I highly recommend Jeff to anyone looking for a new car.

This will be my last Land RoverTerribly disappointed in my whole experience with Land Rover of Ocala and the LR product. Financed a 2021 Discovery Sport back in late March at this dealership. After some false promises, I took delivery of this vehicle. After a week and a half, and only 300 miles on the car. I had some major mechanical and electrical failures while driving in heavy traffic. Causing me to loose control of the vehicle. I lost trust in this vehicle and did not feel safe. Attempted to take the car back however the dealership would not work with me. They were treating this as trading in a used car. They told me that because I drove it off of the lot, it depreciated $10,000, and that I would have to pay the difference and also my payment would increase to almost $1,000/mo. I can’t justify this. I asked them to work with me and just to take the car back and let’s work to a resolution. They would not. Lots of unanswered calls to management, I felt like everyone was avoiding this.I’ve had this car now 4 months and it is currently in for the 4th time for repairs all pertaining to the same issues. Land Rover of Ocala referred me to Jaguar Land Rover USA. I opened up a case file with them to buy back the vehicle. I explained everything in detail and provided all of the required information. Again reiterated how unsafe I feel in this vehicle. It’s constantly having malfunctions and failures. I was looking for a solution and hoping this process would work. The dealership certainly wasn’t going to do anything. After much back and forth with the same representative at JLR USA the last 3 months. This last week it was transferred over to a new rep who just contacted me and informed me that they too will NOT be doing anything for me.I am so disappointed in this whole experience. After 1000’s of dollars in repairs and me not feeling safe driving a product that they have sold me, I don’t know what else to do.

My check engine light came on and my car was delivered to Ocala and fixed within a day. The service writer, Jake, was knowledgeable and had all of my concerns addressed and taken care of. He kept me updated on the process and explained everything from beginning to end. Upon pick-up, service writer, Jason, also explained the repair process in detail and assured me that everything looked good and was working properly. When Jason brought my car up to the drive, it was cleaner than when I first bought the car. My car had so much stuff in it because we were in the process of moving and they worked around my stuff and tidied up and cleaned what they could.My car now drives and looks better than it did from when I first purchased it. Land Rover Ocala provides a great and efficient service. I will not mind making the drive to Ocala to get my car serviced.

I went to the dealership to look at a vehicle that they had on their site. The vehicle was not on the lot due to it being in the service bay. I was still interested I started talking to a sales person while my truck was getting checked out for a trade in. After taking my information they informed me that they don’t use “outside lenders.” I was already pre approved by my bank Florida credit union and had my credit pulled. They informed me that it did not matter that I was approved. They also informed me that they do use florida credit union but they would have to pull my credit again and submit it to the same bank that I have already been approved by. It really doesn’t make sense to me if I’ve been approved by a bank that they use.

Highly recommend it. I traveled from Orlando and the service was excellent. Jeff Lamb was attentive and knowledgeable.

Steve is a true go-getter. Ive traded and purchased at least 30 cars in the past 15 years and I have not once come across a salesman as exceptional as Steve. He works hard and always has his customers best interest in mind.Sean in management also went above and beyond to ensure the deal got done to my satisfaction.The dealership itself is beautiful, clean, and inviting. I live two hours away from this dealership but will continue to use them as my go-to for any future landrover/jaguar purchases.Thanks so much to Steve and Sean!And as a side note -The CPO cars that they bring in? They are incredibly clean and well-taken care of! We are so thrilled with our purchase!

My wife loves the land Rovers and I and they had an Audi I loved

Nicely laid out car lot nice selection of new and used cars . Exit is a little problem can only exit north .

Jennifer was excellent and made our buying experience very pleasant! She was thorough in going over all the specs the vehicle had to offer and answered all of our questions and concerns kindly. We will definitely buy from her again! Overall great customer service! Kenny Daniels, the sales manager was very efficient in walking us through the process and was also very helpful!

Since I got my Land Rover at the end of May 2020, I have been coming to Land Rover Ocala. Jason has been an exceptional service advisor since the first day I met him. As a realtor, I believe in excellent customer service, and that is what I receive from Jason every time I see him or speak to him on the phone. He is always patient with me and answers all my questions. He is very knowledgeable and extremely helpful. I would recommend him to all of my friends and family. Thank you Jason at Land Rover Ocala for exceptional customer service! 5 stars!!

Jake in service without a doubt the best service advisor I’ve ever had at a dealership.Had multiple horrible experiences with Fields Dealerships thankfully the folks at Land Rover Ocala aren’t in that group!Helped me get parts covered on my Range Rover in a recall and are just fast, efficient, honest and extremely helpful!I’ll drive from Jacksonville here every time. Won’t buy from anywhere else either!Thanks again Jake!

JAKE in Service Dept. has made my Land Rover experience the best! He is always accessible & willing take the time to listen & figure out whatever issue I’m having with my Discovery. He returns phone calls promptly & keeps me up to date on status of service.I will buy another car here based on my service experience with Jake.

Bought this used Jag in Orlando and wanted it serviced and inspected by a Jaguar dealer. I was visiting my sister in the Villages and found Jaguar of Ocala on line and read their reviews - all 5 stars!! I made an appointment and received the 5 star service in every way. Between Jay, the service manger, and Jake, a service writer, I was able to get the education and help that I needed to operate and understand the systems on this car. The facilities are new and impressive. On my drive north I stopped in for answers to a few more questions and got help from Jake and one of the technicians. Great people and great service.

This dealership is clearly the best in the state. We purchased a pre-owned Range Rover Sport and was given excellent service and the best price in town. The service department is top notch as well. We had to get a tire repair and Jake had us in and out in less that 45 minutes. Unbelievable!!Thanks Jake and Ocala Land Rover

Great customer service!!! We live 3 hours away and just recently bought a Land Rover but unfortunately we do not have a Land rover near us. It was Ocala or Jacksonville both equal distance away. The customer service at the Jacksonville one was awful so I called here and I am so happy I did. Jason in service is who I dealt with the most and he was GREAT the entire time but anyone we spoke with was good. They had my car for over a month due to covid I assume and parts taking longer than expected to get here. The entire time Jason kept us up to date on what was going on. Everything seems to be fixed and running great!! Thank you guys and we will be back!

Awesome and fast service. Was in and out with in a few hours with the perfect car.

Jake in the service department is a consummate professional. My wife and I both have Land Rovers and he has performed service recalls, added a boat load of accessories, performed regular maintenance and car washes (free) on both vehicles. Jake accommodates our busy schedule and if a loaner is not available drops us off / picks us up from home. He does not try to up-sell you unnecessary service or repair. If you’re looking for an honest broker, see Jake at Land Rover Ocala.

Have had quite a few visits to the service department and each and every time they have been courteous and professional. Their service advisor Jake is awesome! I drive almost 2 hours to go to this dealership, Jake and the entire crew have always been great!

Im very grateful that God led me to this lot...after a long exhausting day of car searching I was about to give up until my Uncle decided to show off the new defender that he plans to purchase for his wife...God sent Cheryl out the door & my uncle began to inquire about the cars on the front row...I got out the car just to look & little did I know I was about to drive off their lot with an even more amazing vehicle that I had tested drove earlier in the day. Overall Cheryl & Kenneth were extremely helpful & patient with me & all I can hear is Kennys voice after I asked What time do you all close? & his response was 7pm or until we put a smile on the last customers face. & he truly made his last customer of the night smile in complete satisfaction & extremely gratitude. Thank you again Jaguar land rover Ocala team you all ROCK!!! GOD bless you all & your families & work family 🙌🏾🙏🏾💪🏾🥰🥳👏🏾

Great service - Jake helped me set up service for my car and the pick up/drop off valet service was right on time. He took care of the car and delivered it back at the time he had promised.

Hostile environment, the GM is very harassing to employees and likes to belittle customers as well . I’ve seen this first hand ! I left a great job to work there, boy did I make a mistake!

Enjoyed the time at the dealership unlike most car buying experiences

Recently purchased a vehicle from Land Rover Ocala - Excellent experience working with Steve, Shaun, and Ken.Also as a follow up with the service department the following week,Jason Tinton went above and beyond expectations to ensure complete satisfaction with the vehicle.The Ocala Team truly understands Customer Service !We are looking forward to an ongoing relationship for all our future needs.

Jason Tinton is my go-to service man to help me with all of my scheduled maintenance and unexpected issues. His customer service is always personable and he goes above and beyond to help his customers. Highly recommend!

I love this dealership! Kylee and Jake are top notch! My overall experience was fabulous and overachieved my expectations!Thank you!DJ

I lost my keys in my car and had no idea where they were. My car is extremely clean at all times. I must of searched at least 12x with no luck. Extremely frustrating and puzzling. Could not go anywhere b/c my car would not lock since the keys were inside. I called the closest Land Rover which is in Ocala, FL. Spoke with a very kind serviceman named Jason Tinton. He suggested I come over and they will search for them. Within 15 mins Jason came to the waiting room holding the keys in his hand with a big smile. I was in shocked when he informed me where he had retrieved them. There was a hole under my driver seat where all the wires are kept and way in the back were my keys that no one would see unless they reached down deep . He made my day... keeping me calm and solving my issue himself within 15 mins! He is my permanent service guy moving forward!

Thank you Jake for always going above & beyond. 2nd time in with scheduled appointment and always impressed with service! Truly a pleasure!

Jason was a great help. He was friendly and even gave us complimentary leather cleaner which we greatly appreciated!

Jason in service is the best. Always courteous and helpful.

Jason was such a big help! had a few questions about my car and he instantly was able to answer them

Great customer service. James and jake helped us get our rover repaired and back on the road. Awesome guys and awesome service

I had an absolutely perfect experience with my oil change. I did not purchase my vehicle at this dealership but was treated as if I had. And no charge for the oil change and a top off of water due to a warning light and they even cleaned my car. I am so happy with my experience. I would give 10 stars if I could.

What can I say its Land Rover Im looking for a new Range Rover my salesperson was Steve RamunnoHe was engaging but not in a salesy way, he was funny and knowledgeable when we took a test drive he allowed me to test the vehicle the way I needed to to see if I wanted to purchase it.Theyre also sell Jaguars and I was considering an M Pace their newer SUV line. But the Range Rovers for me and my wife.This is truly a company that offers service from where theyre getting you a cup of coffee or having you relax in their comfortable Cafe its a first-class operation if youre looking for a higher class and Superior 4 x 4 vehicle theres nothing better than a Range Rover I recommend this dealership highly l

I’m a single female that had a trade in. I just purchased a 2017 Jaguar xe. I was stuck there for hours with 3 men telling me my trade in isn’t worth that much and the car I was interested in had others interested. I got 17000 for 2016 Lexus suv brand new tires no accidents excellent condition. They are selling it for 249999. I was told the car I purchased had no accidents however after I signed for it, I asked for car facts. My bad. They asked me to initial all lines I noticed it says it had been in an accident, the manager said no, if it was in an accident it would have a number next to it. I said but it says in the next line there was damage to the right rear number. They told me it doesn’t count because the airbags didn’t go off. I was lied to by several people. The Sales manager, sales person and the leasing manager were so unprofessional just trying desperately to sell me thus car. I was very uncomfortable and exhausted from the ordeal. When all was said and done I purchased the jag for 10,000 more than the car was worth with putting down 4,000$. My credit was great as d got 2.9 Interest rate. Just got screwed! The kicker was I lived 1 1/2 hour away and the salesperson made us meet him to deliver the licenses plate fir the car I just purchased and at a gas station because I lived too far away. This is supposed to be a luxury car dealership? It was a joke! Never again! Buyer beware!

Shannon and Sean went out of their way to make sure I had a great experience leasing my Land Rover Discovery. They make their customers feel like they are their only priority, and were extremely helpful from start to finish. Id recommend this dealership to anyone!

I was so excited to have a RR dealership in town. However, my experience with the Service Dept. so far has not been desirable. I took my Range Rover in for a steering issue (warranty) and was told I could not have a loaner because I didn’t schedule the apt 2 weeks in advance! What??? After discovering that the parts didn’t come in on time and when they finally did, they were damaged, they told me I can take my car home and drive it or they have now decided that they will provide a loaner. I picked the latter as it didn’t seem like a good idea to drive a vehicle with steering issues?!?! The loaner does not compare to my vehicle whatsoever. However, I was happy to have a vehicle to drive. Good thing I have a loaner now because I have received numerous excuses as to why my vehicle isn’t ready and now won’t be ready until next Wednesday! 2 WEEKS for a 3 hour warranty issue!!! At this point, I’ll take my business back to Tampa or Orlando, even if they are 2+/- hours away!

Top notch service department. Bill has always taken great care of me and my vehicle.

Stranded for the 4th time with this 2020 Discovery HSE Luxury! Just left the service department 2 hours ago and this car is lifeless in the road again! GM PAUL CORBETT & SVC MGR JAKE is zero help and is aware we’re stranded. Would not assist in any way with contacting roadside or a loaner. Shame!

I tried purchasing a Defender and was told I had to pay an extra 3k because I was out of their influence zone! This is outrageous. I have bought from other Land Rover dealers not in my area and have never been charged a 3k fee. This is the most insane thing I’ve ever heard.

The Jaguar XE is our first vehicle with Jaguar-Land Rover of Ocala, and the overall experience was fantastic. Savannah was our sales person. She is efficient and shows a never-ending attention to detail. I would highly recommend this dealership and Savannah to anyone who is in the market for a luxury vehicle.

We owe a HUGE THANK YOU to Jay & Jake in the service dept for being phenomenal! After having a horrendous experience in Orlando (well a couple of them) and having to drive to Merrit Island it is so nice we can come to this location & get such great customer service! We knew we had costly work needed to be done & they made it a little less painful! They kept us updated and were always friendly.

Most SUV outside looks sexy, inside not that great but it alright.

Jack the service advisor was fantastic I couldn’t have ask for better service anywhere. I drove from Tallahassee and could not be happier with the quality of work the friendliness of the staff overall just a very positive experience

Great service dept. After getting horrible customer service and 2-3 month waiting lists with every land rover dealership in the Tampa bay area I gave this one a try and bill got me in a week later and got everything taken care of fast with no bs.

My wife and I recently purchased a vehicle from Land Rover Ocala and we were very pleased with the entire staff. Great overall experience!

The owner needs to focus on service.I had a cracked windshield on my 2019 Range Rover supercharged and the wrong replacement was ordered.When the right one came in it had a smudge laminated in(factory fault).I then ordered a replacement wheel and even with the Vin number the wrong wheel was ordered.Last Friday I was told it would take 4 days —Today it is 7 !Pay attention to your service!!! I see your sales staff is getting great reviews but your service department is in chaos!By the way I have been a Range Rover owner since they were first introduced!

Mark Davison was our sales advisor and Joe Shows was our sales manager. I called the dealership and asked for the sale manager and Joe Shows picked up the line immediately. After 3 minutes of me explaining to Joe what car I wanted, WHY I wanted it, and the details about my (not one, but two) Trade Ins. I told Joe what I wanted for each of my trades and within seconds he told me I had a deal. I couldnt believe it!!! For the first time in my life the game was over, non existent,.........well, it was for me on this day. TODAY. What a pleasure, no hassles, no runs around the bush, no hidden fees, their word is their word, and theyre just down right impeccable and professional. And WOW - the facility itself is OFF THE HOOK! Brand new and super modern inside and out. Quite frankly, we had a FLAWLESS experience with the guys and gals at Land Rover Ocala. And a big thanks to Joe, Mark, and the others who subscribed to our daughters Youtube channel.

Jake Was unreal best service id ever had!!Highly Recommend-Ideal Auto Protect

Great customer service. Jake at service dept very courteous and knowledgeable

We had an incredible experience with Jaguar Land Rover of Ocala!!!! Scott Mauck was our Sales Representative and was very knowledgeable and helpful in helping us pick our new vehicle!!! The Sales Manager Victor was also very accommodating and we are so happy to join the Jaguar Land Rover of Ocala Family!

Amazing and friendly staff.

Very enjoyable afternoon..... Searching for a new vehicle for my family... Staff was tremendous … never felt like I was at a car dealership

I purchased a Range Rover and found the entire experience from first contact to the drive out to be excellent. The general manager, Paul Corbett, the sales manager Shean Eason, and the sales associate Kylee Schneider all did a superb job. Great service and none of the games. I highly recommend.

I took in my range rover for an airbag recall and also recieved a free oil change with that. Gave us a nice Velar for a loaner car. After the service they washed my car and detailed it. Im very thankful for their professional customer service. It was a pleasure and you made my day!

My husband and I have purchase lots of cars in the past, but this has been the best experience we had.Scott Mauk was a Wonderful sales member and a great help making this decision, he make sure we knew and understood everything about my new Range Rover Evoque.This dealer also have a amazing team, they were very professional and overall the best customer service we had ever experienced.Super Happy.Thank you guys.

Good selection from inventory, accommodating manager (Victor), and great friendly service. Didn’t feel pressured at all. Great experience especially with Ammar’s help.

I had not so good experience with Jaguar Land Rover Ocala with my first contact. They called me back right away and made everything right. I am completely satisfied. I found out it was not their fault, just miscommunications. Thank you Jay and staff and even the sales people. I am now looking at purchasing a new Land Rover and will be making my purchase from them. Thank you so very much for making things right and for winning my loyalty.

Great people, pleasant to work with, and they make everything an enjoyable experience

Great environment. Knowledgeable parts guy Orlando.

Mark Davison was our advisor and Joe Shows was our sale manager. From the moment we walked in, the staff catered to our every need.....popcorn, cold waters from the fridge (or soda if mom & dad allow), other treats like hot chocolate, and to top it off, we got to watch Shrek on the big flat screen TV while mom and dad worked out the deal on the new 2019 Land Rover Discovery. A white one, and a very pretty white one I must say :-) We drove mom and dad crazy the whole way home. because we were acting wild the whole way home......because we were so excited about the 2nd / back row sunroof in our new Discovery! I remember hear dad say to mom when we got in the car to drive it home, That was the nicest car buying experience that Ive ever had. So our hats off to the folks at Land Rover Ocala......we had a great time while driving back home to Odessa......watching mom and dad with their REALLY BIG smiles in the front seats the entire car ride home. Thank you Land Rover Ocala :-)

Scott Mauck was thesales person that worked with me. Now I must state that I did not end up buying a car from him because my son ended up buying me something different as a present.But I must give credit where credit is due.Scott was very patient an accommodating an went above an beyond to put me on the right vehicle. From doing multiple test drives and sending multiple comparison videos from outside sources.He might not have got my business but he does have my support!

Amazing service. We just bought a pre-owned Infiniti from there. Both Brandon (sales) and Sean (finance) were amazing. Beat dealership weve been yo...and we visited quite a few in the last few days.

Everyone there is very polite and courteous and will meet you with a smile.

Excellent location and great opportunity

Great selection of high end imported vehicles.

Had a great buying experience with Scott Mauck! He was patient, well informed and went out of his way to insure our experience was great one! He even stayed late one night to wait on our new vehicle!

I highly recommend Hailey as your sales person.

Test Drove a car with no air. Never left the lot. Shannon is a Dream to work with. She is a keeper.

Service Department very curious and friendly, answered all my questions,, and more, however would love for a curosity car to be added to the service, uber no so reliable these days.

Smooth experience

No knowledge on how to work on Jaguars post 2006.Had to take my 2001 XJR to European car clinic to fix what they messed up!

Great Purchase experience. Paul Corbitt made it an easy transaction.

Great service

Very good place and good people

Outstanding service!

Nice new dealership in Ocala. People seam friendly.

I love jaguars

Excellent service and treatment.

Outstanding. Best people

Went to the grand opening.

Still trying to figure it out..

Friendly, polite and knowledgeable staff

Truly VIP service

Always a pleasure

Lots of cars and trucks

Steve Ramunno is great!