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Motor City Of Ocala
5030 S Pine Ave, Ocala, FL 34480, United States
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Motor City Of Ocala
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Gl
Review №1

WARNING !!!Trevor Hogan should be in jail by now. The only reason he is not is because the people of Ocala dont go through the proper paper work to hold him responsible.They buy cars from auction for dirt cheap and flip them. No problem with that. The problem is when they have a car they know they cant flip so they clear the codes give it a quick fix and TELL YOU ANYTHING YOU WANT TO HEAR.They will say they will fix it. They will say its not a big deal and leave you stuck on the side of the road with your engine or transmission blown and tell you it must be YOUR FAULT.I really wish my partner had done some research before buying from here because it only took me minutes to read what they are all about.Just read the bad reviews. Whats even more sickening is the fact they respond to these reviews questioning those who review them badly. We dont see your name on our customer list because not everyone uses their real name on Google you FOSSIL. Dont trust these people go somewhere with an actual warranty. And if youre already a victim contact the BBB.

An
Review №2

Stopped by while we were out shopping for vehicles and was very impressed with the selection and how friendly everybody was. Ended up purchasing a BMW X5 for my wife and will definitely be back when I need another! Cleanest cars weve found in Ocala at small lots, no dealer fees and great people to deal with.

Pa
Review №3

I went searching for a used pickup truck and stopped in at Motor City of Ocala. I walked around the well suppled lot without being followed by a pushy salesperson. When I was ready to look closer at two trucks I went inside for help. Trevor, who was very knowledgeable, assisted me. He by no means was pushy, he allowed me to test drive the two trucks. When I was unable to make up my mind he allowed me to go home and think about it without trying to make me buy a vehicle before I left the lot.When I returned the next day with my mind made up Trevor was not in, but Bryan assisted me and answered all my questions. We negotiated a bit and he assisted me with making the purchase. There were a few things I wanted taken care of and all were taken care of before the end of the day. The next day I found a faulty switch in the door panel. When I called Bryan he said bring it right in. I did and it was taken care of within 15 minutes.It was a pleasure doing business with both of the owners at Motor City of Ocala. Definitely a 5 star dealership.

Ni
Review №4

This is definitely an awesome place to buy a vehicle from or at least to check out and see what they got. I am a first time car buyer and do not have a lot of experience at looking at or buying a new vehicle. Right off the bat the salesman here are nice and helpful. One of the guys here, Tom I believe his name was, helped me with every step of the way. From helping me look for a vehicle that I wanted to get to helping me figure out how i can get financing for it too. He wasn’t pushy or rude or anything like that. But not only that, they also have some good deals on a lot of their vehicles here too. This dealership is a good place to check out and the people working here are awesome too. I would definitely recommend to anyone who is looking for a good vehicle with a good price and not wanting to deal with pushy salesman, to definitely check this place out first.

Ka
Review №5

Ive experienced many used car dealerships over the years and not a fan. Motor City of Ocala showed that you can be a used car dealership with class. We made the drive from Jacksonville to purchase a car from them after we received so much help. I ask a ton of questions and they answered every single one. When we arrived I figured thats when the pressure would begin but it never happened. Everyone was so nice. There was also no pressure to purchase anything additional. In all of my years this has been the best experience ever and I would highly recommend this dealership. I couldnt find anything wrong and the place was spotless, even the restrooms. This is the way to run a business!!! You guys outdid yourselves!! Thank you for such a pleasant experience. Well be back.

Te
Review №6

In and out in less than 3 hours. Very happy with my pre-owned Lexus! Highly recommend!!!!

Aa
Review №7

IF YOU WANT VERY, VERY RELIABLE USED CAR THIS IS THE PLACE! THERE MECHANIC GOES THROUGH THE WHOLE CAR & IF IT DONT PASS HIS INSPECTION IT DONT GO ON THE LOT! THEY ARE ONE OF IF NOT THE MOST HONEST USED CAR SALES DEALERSHIP THAT IVE EVER DEALT WITH!! YOULL NOT NEVER GO BAMBOOZLED HERE! THEY DONT SELL YOU THE CAR YOU BUY IT!!

Ge
Review №8

I bought an awesome car at an awesome price from an awesome salesman at an awesome dealership with no dealer fees, no hassle, no pressure and no bullcrap. what more can I say, trust these guys with your next purchase with confidence.

Ch
Review №9

Had been shopping for a previously loved late model minivan for weeks. Found a lot of pushy car salesman .almost all tried to sell me something other than what we set out to purchase. If your in the market for a nice preowned vehicle you owe it to yourself to check with motor city of Ocala first. You won’t be disappointed. They will be our families first stop from here on out. Thanks Bryan for the excellent service.Raymond and Christi

Pa
Review №10

Had inquired on a truck I was interested in. Salesman Thomas contacted me. Told I had a vehicle to trade in as a down payment. Sent pics of my vehicle as requested and would get back to me. That was a Monday. Come Tuesday nothing. Wednesday I get a text from Thomas stating the vehicle had sold while he was off and if another one comes in like it he would contact me. When you have a lead that wants to bring you business you tend right away and work on it and communicate. ( I was a car salesman before so I know). Either you don’t care to make money or don’t want business. I give small business benefit of the doubt to do business. Should of handed deal to someone else to take over on your day off or contacted me the same day we spoke. I will stick to the big dealerships instead of these small places. I do not recommend this place.

Je
Review №11

I went here to look for a car I was doing a deal with the guy as soon as somebody walked in from test driving a car he totally forgot about me thats not good business

Vi
Review №12

I have been looking for a larger vehicle for my wife since we are expecting our second child any day now. We were almost on the verge of giving up until we came across Motor City of Ocala. They had a 2012 Honda Pilot available that also had DVD for my daughter(s) to enjoy on while we are on the road. Trevor was the one who attended me and he has been very patient with my car buying experience. Ive been in the customer service / sales field for the last 13 years. Trevor not only exceeded my expectations on how a sales rep should treat a customer. He made me feel welcome without feeling pressured into buying. Definitely buying a second car from Motor City when given the right opportunity. Recommend to anyone wanting a get a great deal on a used vehicle.

Sh
Review №13

AWESOME customer service, thanks for my purchase. Was looking for my birthday gift to myself and found my SUV after almost giving up on my search but Motor City of Ocala had exactly what I wanted, thanks for my 🎁 to myself. Trevor and Thomas is the best, great experience!!!!!!!!!

Ch
Review №14

Sells cars with problems. Does not inspect before sale. Does not warrantee their work. Cannot be trusted.

Co
Review №15

They refused to send my title after I paid in full (actually overpaid) they werent going to refund my overpayment untill I brought it up, and could only get excuses about the title untill I went through the compliance office they informed me they were lying and then reached out to them, forcing them to send me the title and $250 overpaid all together for hidden fees. Dont buy from here, they might seem nice but they are pine Ave trash like the rest.

Lo
Review №16

We bought a 2006 scion the carfax was fine but and the car felt good but it turns out that apparently the car has something wrong with the transmission that only pulls 3 gears and not 4 as it is supposed to after 40 miles unfortunately we bought the auto cash and now we have a double problem with a car that we have to invest more money to fix instead of being able to enjoy the quietly that we bought it for...the business seemed to be perfect but we were not informed about this problem that the car had

Ch
Review №17

I had a wonderful experience with Motor City of Ocala!! We spent days looking for a minivan that was in great condition in and out for a good price. My husband and I have 4 kids and are in the process of adopting 2 twin girls from within the family that have just turned a year old so a dependable minivan is what we were in the market for. After days of searching we found Trevor from Motor City who was super nice and welcomed us with open arms to an exceptional minivan with an exceptional deal. We had a cash offer that most other lots didn’t even bother to work with us but Trevor had no problem he closed the deal for us and we went home with a 2012 Chrysler town country that was super clean and runs like new!!! Thank you Trevor for working with us and making this happen!! We recommend Motor City of Ocala to anyone looking for a great vehicle with a great price and working with someone who is friendly and loves to help people 😊

S
Review №18

They are not honest. Can not be trusted

Jo
Review №19

Mickey and the team treated me like family and ensured me that I was making the right decision. EXTREMELY happy with my new Audi and will definitely be returning to get my wife a car here. I wouldn’t hesitate to stop by and at least take a look. You won’t be disappointed!

He
Review №20

I dont normally write reviews but I felt like I needed to share what a great experience I had buying a car. I was helping my niece look for her first car, and Mickey made the whole process simple and easy for her. Which was especially nice because it was her first time shopping for a car. Mickey walked her through each step and took her time to explain and go over her loan terms and even helped her deal with her insurance. Mickey was an absolute doll! I would recommend Motor City to any of my friends or family in the area.

E
Review №21

Don’t do it...be smart..save yourself the stress and shop elsewhere. This place will say whatever you want to hear then not back it up! Never ever again will I consider motor city for a vehicle purchase!!! NEVER AGAIN....

Le
Review №22

I Tina Harris would recommend Motor City Ocala to my family and friends any day and time!! Mickey was absolutely fantastic with finding what I was looking for!!! She works with you and finds the best deal for your perfect car!!! I love my new SUV!!! Thank you Motor City Ocala for making my Christmas complete!!

Rh
Review №23

We had been looking for a car for our daughter in law to drive back and forth to school, and had been to SEVERAL shady places in Tampa. Found a cute little car online and started communicating with them online. They were very clear with details and sent me the CARFAX online before we drove to their location. When we arrived we were greeted. The details were the same as we had discussed online! We drove the car and then made a great deal and now that little baby car is going to TEXAS! Thanks for your help and honesty!

Du
Review №24

Nice cars and great deals. It was a pleasure to buy from these guy’s. No hassle financing and the whole deal done in an hour. Give a small business a chance you won’t regret it!

Co
Review №25

An amazing place to get a good used car. Took care of me like I was family. Mickey is amazing. Thank you so much for the 06 Chevy. Will definitely be going back to get my wife a vehicle from here when we are ready.

Ta
Review №26

So grateful to have found this place. Mickey was absolutely wonderful and she treats you like one of her own. We will definitely come back here when were ready to get another car!

As
Review №27

Spoke with Mickey about a vehicle. Super knowledgeable, answered all my questions, sent me all the information and more. She didnt care that I was inquiring from another state. She handled everything like I was sitting in front of her. I highly recommend her and Motor City of Ocala. I also found her on Dealer Rater to see she by far had more reviews than anyone in a dealership in my area.... She went the extra mile by calling me on face time and doing a full walk around of the vehicle. YOU CANT FIND BETTER CUSTOMER SERVICE THAN THAT!!!! Thank you again MICKEY! I appreciate you more than you know..

Ch
Review №28

I had an outstanding experience Micky helped me out with everything, from the down payment to getting lower insurance. She has a very pleasant attitude . Trevor even assisted me with taking the rental vehicle back to Enterprise . I highly recommend Motor City of Ocala stop in take a test drive.

Ba
Review №29

Great customer service! Not your typical car dealer, no pressure, no being held hostage by a finance manager. Picked a car and bought a car. Mickey & Trevor were GREAT! Mickey got us into the vehicle we needed 😁. Awesome job guys!!

th
Review №30

Because of negative experiences I have had at other independent car lots, I was hesitant to visit Motor City when I saw they had a car I was looking for. However, because of Mickeys great phone personality, I decided to give them a chance. Mickey was sweet and helpful on the phone and emailed me a CarFax within minutes of promising it to me. She also offered to hold the car for me since I was coming from a distance away. She was just as nice in person. She gave us plenty of time to test drive the car on our own and privacy to talk. There was no high pressure selling, just friendly conversation.Also, there were no nasty surprises with the car: we got what we were promised. When we were ready to negotiate, we met the owner, Trevor. He was just as friendly and helpful. I was very pleased with this car-buying experience and would recommend them to others.

La
Review №31

Best used cars at a fair price! We bought two the same day, two months ago, and have not had any issues with the vehicles. We would definitely recommend Motor City if you are looking to purchase a used vehicle!

Sh
Review №32

Saw a car I liked for my wife went to check it out and instantly wanted it. They noticed the car wouldnt start because of a sensor issue. They saw the problem and brought it to my attention most other places wouldnt have done that or even cared to address it he had it fixed out of pocket. These guys are very respectful and very easy going not pushy like most dealerships around here needless to say that month I went back and bought 2 more cars from them and have been referring everyone to them. I highly recommend them

Ju
Review №33

Walked in ready to be bombarded by your typical car salesman. Instead I was greeted and had a nice conversation with Mickey. After a few topics she grabbed the keys to what I spotted and checked the car out. Clean cars with better branded tires. They were open and treated me like a friend. Different experience with her and Motor city. New spot for my Vehicles.

Al
Review №34

What a great day. Mickey the salesperson was so pleasant. Both she and the owner was very pleasant.I would recommend them to anyone looking for a used car.

Da
Review №35

Went to look at some vehicles and stop by to look at a few that caught my eye and was greeted by Mickey and she was able to answer my questions I had and was very helpful. Very friendly place and would recommend people to check them out.

Rh
Review №36

Shopping for a vehicle is one of the most stressful things u can face and lets face it not most of these dealerships make it much easier, and I about gave up until I came across Motor Citys website and noticed the pricing was very reasonable, the vehicles are thoroughly looked over and well maintenance, the owners and Mickey were amazing and took the headache and stress away. If ur in the need of a reliable vehicle, great price and rebuild or establish credit.... This is the place for u! Thankful for the opportunity and even placed me in exactly what I was looking for!

ro
Review №37

Great customer service! Mickey was a pleasure to deal with and helped the sale go smoothly. Would recommend

Mi
Review №38

Friendly staff explained how the process works since Iam a first time car buyer. This will be the place I will be getting my first car. Wish I came here in the beginning since no other dealers wanted to help me. Thank you for taking your time helping me out.

Jo
Review №39

Went in a few weeks ago to see what they had and met with a gentleman who was very nice and helpful. Well I went back a week later to see if they had anything new and came across this crass rude woman who obviously was annoyed that I was even there. Wont be going back.

Ro
Review №40

Overall a really good experience, answered all my questions and were very accommodating. Would highly recommend!!!

Ma
Review №41

Best experience at ANY car dealer ive been to! I highly recommend motor city to anyone financing or otherwise!!

It
Review №42

Amazing place to shop for used cars, Perfect for young adults to purchase there first car. Amazing people that work there are very nice and friendly to all recommend stopping by and looking for your new car.

Lu
Review №43

Absolutely a great place to purchase next vehicle ! Great costumer service and will recommend everyone to stop by and check out the inventory !

Ka
Review №44

Great place! Matt worked with us well

gg
Review №45

Very Frdly ppl Mickey/Trevor Are the best Evrythg was on point Quick fast service not like other dealers upfront and very helpful..But my Girl Mickey!!! Is Awesome🌟recommend Frds/Family to Stop by theyre place!! yes go get ur ride on... Love mines theyre vehicles are Nice!!! My Christmas is complete❤🚘🎄🎅

Ic
Review №46

Mickey and Trevor at Motor City are awesome! They made getting my truck breeze!!!!! I 100% Recommend them!!!

St
Review №47

These vehicles are generally bought from auction & are wholesale ready. If youre expecting a retail ready product youll be disappointed. But if youre careful & know what youre doing, are prepared to accept blemishes & ready to do some work, you might find a gem among these rough stones.

Wi
Review №48

Horrible customer service guy was very rude wouldnt recommend this place to anyone typical buy here pay here.

Information
50 Photos
48 Comments
4.5 Rating
  • Address:5030 S Pine Ave, Ocala, FL 34480, United States
  • Site:http://motorcityofocala.com/
  • Phone:+1 352-368-2100
Categories
  • Used car dealer
  • Car dealer
  • Car finance and loan company
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–3PM
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